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"We’ve suspended your sharing activity" error when trying to share a folder
Hello, I have received this message when trying to share a folder. We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement I can't see where I am violating any terms, I am just using it to share PDFs and Excel files,…
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If I rewind a folder, will a removed member regain access?
A user who should have not had access to a folder any more went in and deleted a bunch of files/folders within a core folder in my Dropbox. I am planning to use Rewind to restore folders so I can properly backup the data. I have already removed access to the root folder for the user who should no longer have had access. If…
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I can't share any files with my members. It states "banned member", what can I do?
In this morning, I wanna share the folder to my member by inviting his email, but unable to share it where it stated banned member, what can I do?
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"We've interrupted your sharing activity" error when trying to share a link
NO reason given. None of the possible causes in the "Help" article, like spam, copyright, bandwidth etc, apply. So I'm totally clueless as to why I'm getting this message: I have NO idea where to look to try and fix this. I get the message every time I take a screenshot; first the "link to your screenshot was copied to…
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Can someone get this file to work for me? Shared link not working.
This file won’t load how can I get it to work? I can’t send the link since it’s some explicit stuff in it.
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Error when trying to share a folder with a specific email address
I have a dropbox shared folder set up and shared with a couple email addresses. I tried to share this to another email address and it keeps coming back with the error message: One or more names or email addresses you entered are invalid. This email address does exist and I can send/receive emails with no issues. I tried…
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How can I share a link with multiple people only to upload documents?
How can I share a link with multiple people only to upload documents. Not view anything that has been uploaded? Example: I have a client intake form that gets sent to all clients. Can I add a link at the end of the form for each person to upload their documents and not see what others have uploaded?
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Feedback to enhanced the sharing capabilities on Dropbox.
Feature Request: Enhanced Sharing Capabilities on Dropbox 1. Multiple Share Links with Independent Settings and Permissions * Request: The ability to create separate share links for the same file/folder, each with unique permissions (e.g., view-only, comment-only, edit) and security settings (e.g., password protection,…
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Shared folder recipient's email appears in yellow and invite is not sent
I enter a recipient's email address and it is yellowed out as if to indicate that it not good. When I hit send, the system shows sending, but the recipient does not show up as a member of the folder, nor do they receive the link
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Remove "Log in or sign up" popup when downloading from a shared link.
This issue has been brought up by many people in discussion posts this year, but there has still been no solution, so I am creating an idea post here: I share view-only download links with my clients almost every day, but when they click the "Download" button, a pop-up box now appears, prompting them to log in or sign up.…
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Do collaborators automatically have access to new documents in shared content?
When I add new documents to a folder, do my collaborators who have access automatically receive access to the new documents? I notice there's a pop up box that has the option to send to them for review, but I just want to know they have an updated folder with the new documents. Thanks.
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How to replace a file and maintain the same link?
What if a file is not in a folder? If I upload the new file with an identical name, how will the link be the same?
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People I shared my folders with cannot access due to "not enough space" - this is unacceptable.
I am the tech lead for my church and I have people who take photos of services and events. I wanted to use Dropbox as a place where they could upload their photos and the Pastor and I could get them to use for our website and other multi-media uses. I personally upgraded to a 3TB plan so that I would have plenty of space…
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Is there a way to bulk change shared link settings?
Hi, Is it change the settings for links in bulk on: https://www.dropbox.com/share/links I have about 6000 links I need to change access controls to "Only People Invited". Thanks in advance if anyone has a script that can handle this!
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How to be able to see all of my shared links?
Hi. I know that I already shared some document from my dropbox but ai don't remember which one is there an option somewhere to see all the links already created without being forced to select one by one all my documents ?
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Dropbox duplicates a file when copy from iPhone Files app to Dropbox. Why?
Halo, I'm Andi, iOS dev. I found an issue when creating files to Dropbox, through "Files" in iPhone. When I save my file to Dropbox from my app, sometimes that file will be duplicated. When I click save button, and then check to my Dropbox app, my file will be duplicated with additional number ...(1). For example, like…
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Unable to change Folder membership.
Im trying to add an external user to a folder within our team folder. This is a partner that we wish to grant access to a specific folder that has a natural place inside a larger project. When I click the folder settings, I cant change the folder membership: Only team members, and i am asked to contact my admin. I am the…
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Put File Requests back on the menu prompt.
It was soooo simple to send a file request until dropbox took it off the "menu prompts" that appear in file explorer or finder. Just right click on the folder, select request files and then fill out the form. NOW its awful -- at least 13 steps - starting with needing to open dropbox on line - then fumbling around and…
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How can I log in to my account without having access to the email address?
I have a dropbox account connected to my yahoo email. I no longer have this email account (yahoo deleted it for inactivity) but I would like to reach the dropbox account connected to it. I have tried several times to log in using diffrent ways but nothing has worked. I would be so thankful for help in reaching all my old…
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Stopped syncing as I've used all of my storage space
I am a part of a group and I do not 'own' my dropbox account. But I am getting messages saying my account has stopped synching and I have used well over my allowed amount of storage and am being encouraged to upgrade. But it's not my account! No one else in the group is getting this message. I can't upload things in the…
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File size limitation when sharing using a Dropbox Plus plan?
Hello, With Dropbox Plus, I won’t be able to send files larger than 50GB? I don’t quite understand what this restriction refers to. Can't I upload and share a 1TB folder incl. 200GB files for example? Thanks!
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Nothing happens when I click on the "Create" button to open a file request.
I have been trying for a couple of days to create a new file request but it's not working. Once you click 'Create' the thinking spinning wheel never completes. Tried different folders, tried over multiple days. Google Chrome. nothing... It wont let me link to a screenshot sorry
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"We’ve suspended your sharing activity" error
Hi, Recently I stopped being able to join shared folders and when I share I folder myself I get this error: "Can't share file. We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.". I've been using this Dropbox…
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Do shared files count against my storage space?
Hello- I am wondering if shared files count in the total allowed in the basic (free) plan. There are a number of people and one non-profit organization I share files with for a total of about 7 GB. Personally I use about 1 GB. Will I be able to continue with the basic plan under these circumstances? Thanks for any…
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How can I send or share a folder privately to another user?
I want to send my landlord a copy of my ID, a bank account statement, and some paystubs. This is sensitive information, so I would rather not email it, but after exploring the various options that dropbox offers, I think this is my only option. - "Dropbox Transfer" doesn't work because my landlord doesn't have dropbox. -…
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I can't find the option on how to create a file request via the Dropbox app.
I can’t find ‘create a file request’ on dropbox app; can’t find it. It’s definitely not in ‘Files’. This feature is missing. Can anyone please provide a screenshot of how to find it? Thanks!
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I need to be able to send files to people without a Dropbox account, but can't anymore.
I received an email from Dropbox this morning that said, "Please sign in! We noticed you're not taking advantage of your Dropbox account." That's right, I'm not, I haven't been signing in, and I'll tell you why. I always used Dropbox to share files with other people. If I'm not mistaken, you ruined that functionality by…
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I can't verify my email address to share a folder
I have used Dropbox previously with no issues at another company. I have bought the basic plan and advised by dropbox support. When I go to share the folder, its says I need to verify my email first. I click on the verify link and it takes me back to the folder but I still can't share the folder! Please help!
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Can my daughter use part of my Dropbox?
Hi there I have an 10 year old kid, and set her up with her own DB. However, the moment I shared a folder with her (which has photos and videos from an event she went to) it reached 2.1GB and maxed out. I have a 2TB account and just want to be able to let her use part of MY DB to store her pics and videos. She's too young…
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I try to create a transfer from my desktop app, but it gets stuck at 0%.
I have not Ben able to create a transfer on my pc running windows 11 for months. When I right click on the folder then click send copy the create transfer window pops up as usual but when I click it the Dropbox logo just spins and spins and the progress stays at 0%. I am a photographer and this is how I send my photos. I…