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Why does Dropbox keep renaming my Camera Uploads files?
2020: "Stop renaming my files! (on auto phone upload)" by @BoxyBeat https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Stop-renaming-my-files-on-auto-phone-upload/td-p/391599 Dropbox response was: "interesting indeed". Then they are like; let us learn what you have uncovered that we still don't know. Like, let's…
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Screenshots backup on mobile device
Hello "Share screenshots using Dropbox" is not checked. Yet, any screenshot is being backed up. Any suggestions? Thanks a lot
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Network error when uploading files to mobile app on Android
Since last week, file uploads from Android App do not work anymore. I follow the usual procedure, selecting the files, "adding/sharing" them to dropbox. It starts to upload but gets stuck and fails, saying "network error: it will try again whenever you have connection". I can assure I have internet connection and tried…
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"Save HEIC photos as JPG" not working
Hi All. I often send pictures from my iphone to my dropbox using the dropbox iphone APP. When uploading there is an option to "save HEIC Photos as JPG". Unfortunately for me this option never worked. When a photo on the iphone was edited, it is always uploaded by the dropbox app as HEIC even though the option to save as…
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Manual IOS photo upload conversion FROM heic TO jpg
Manual photo uploads in the IOS environment conversion: FROM heic----> TO jpg. It is great that Dropbox can be enabled as an IOS app choice in the IOS environment to save photos (Google Photos seems blocked as a selection app) from numerous sources eg messages, emails, facebook ect. BUT many IOS users are creating and…
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iPhone App Keeps Signing Out During Uploads
Hello, I have an iPhone running iOS 17.2 and the app keeps signing me out during uploads. I have tried uninstalling the app, and reinstalling, but the problem persists. It’s frustrating to be almost completely finished uploading a large file, and then I look at my phone and it has signed me out.
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No longer able to open .txt files in Dropbox editor on Android phone app, asked to convert to Google
Starting this week, I am unable to open my .txt files with the Dropbox Editor on the Dropbox Android phone app. I am now being presented with the following message: Upload to View This file type can only be viewed if it is first uploaded and converted into a Google Docs file. Do you want to continue? I do not want to use…
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Uploading photos and deleting them from phone, how does it work?
So I upload photos to Dropbox from my camera roll, if I then delete those photos once they're in Dropbox and sync new photos, say a few days later, does it then delete the photos from Dropbox that I've deleted from my phone, or just keep uploading the new photos?
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Location info of photos and videos missing in Android 14
Google Photos shows the location (country and place) of photos and videos taken with my Samsung Galaxy S22 Ultra. When backup to OneDrive I don't see this information in the OneDrive app but it's available on the OneDrive website when clicking on the '!' sign of the pictures. That's cumbersome, but the information is still…
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Scanned PDFs with Dropbox mobile app are not searchable
Hi there, I just signed up with DropBox on the Plus plan. I'm trying to scan my paper documents into searchable pdfs. Unfortunately when I use the scanner within the DropBox mobile app, the resulting pdfs are not searchable. However, when I use a 3rd party app (Scanner Pro) on the same iPad (linked to DropBox), I am able…
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my computer backup doesn't show on my mobile device
Buonasera Sul mio smartphones Note 20 plus non riesco a visualizzare nella applicazione dropbox "i miei file" la cartella di backup del mio laptop Dell Vedo altre 2 cartelle dei miei altri 2 pc ma no quelle del Dell Potete per favore aiutarmi? --------------- Good evening On my Note 20 plus smartphone I cannot view the…
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Can't scroll from one photo to another on the mobile app
Recently I have been unable to scroll through my photos in Dropbox. I have to click one for it to load, view it, then go back and select the next one to load. This is extremely cumbersome and counter intuitive. Previously there was a scroll function which now seems to be removed on the mobile app. How can this be reversed?
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Saving articles with new folders
Hi, does anyone save web page articles from iOS Safari into DropBox? I normally use the ‘Save to DropBox’ option in iOS Safari. That option would also allow me to save a web page article in a new DropBox folder. However, this week the ‘Create New Folder’ option is no longer there. Does anyone have the same issue? many…
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Dropbox unstable in iPad OS Files App.
The problem I have is that Dropbox seems to crash when running on an iPAD via the apple files app. If I open an application that uses the files app, such as Pages or Final Draft, when saving to the Dropbox via the files app, it crashes the app and for the next 4 to 5 minutes if I click on drop box via the files app it just…
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How to force the Dropbox app to upload changes programatically
Hello, I am developing an app that will allow an operator to record data at a customers site that may or may not have mobile network coverage. When the operator starts the app it opens the text file in the Dropbox offline folder of the android app and begins recording the info the operator provides. At certain times I save…
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Camera Upload says new photos "have already been imported"
I have been using the "Camera Upload" feature for downloading photos from my iPhone to my Dropbox on my MacBook. 99% of the time it works great. For the past few weeks I get a message that says "All 631 photos from Justin's iPhone11 have already been imported", but I have at least 30 new photos. I have tried restarting my…
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Password Android App won't log in. "Oops! An error has occurred, please try again later."
Recently got a Pixel 7 (upgraded from 3A where everything worked fine). Dropbox is installed and logged in. Trying to get logged in to Dropbox Passwords app. I hit the "Sign in with Dropbox" button, it takes me to a permissions screen ("Dropbox Passwords for Android would like access to the files and folders in your…
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Dropbox not backing up photos on iPhone unless app is open
Dropbox not backing up photos on iPhone unless app is open. I have background refresh on. I tested this a number of times and photos don't appear in my camera uploads on the Dropbox website unless I open the app on my iPhone. I don't want to have to keep opening the app to have photos uploaded. Is there any way to fix…
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Impossible to connect to my account on a new Android Phone
Hi, I am trying to connect my existing account to Dropbox application on a new Android Phone. Problem is that none of the option is working. I tried with my user name and my password, not working. I tried with unique code sent on my email, it always said the code is not valid. I tried to contact assistance but when I…
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Dropbox says no internet connection when trying to sign in to the Android mobile app
I am trying to sign into Dropbox on my new Samsung phone. Dropbox states “you need an internet connection to upgrade your account” when trying to sign on my new phone. BUT I HAVE! I am not trying to upgrade, just signing in. I have uninstalled Dropbox on my old phone.
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Can no longer scroll between photos on the Dropbox app on Android
On my smartphone App I have lost the ability to scroll from photo to photo within Dropbox's Files. It works perfectly when accessing from my PC. Problem only experienced in the last 2 days on my smartphone (Samsung S21, Android) app.
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Can't Apply Organization Policies...
Recently, I have started getting the below error when trying to open Excel to edit. Can't apply organizations policies Intune service error... Does any knows how to fix this on an Android Samsung Note10+
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iOS Files app favorites folder disappear
On both my iPad and my iPhone, when I mark a folder from Dropbox or any other cloud service as a “Favorite”, it shows up in my favorite list in the Files app, but if I switch apps or close the files app, when I reopen it, the folder disappears from the favorites list.
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PDF E-mail attachments attaching as HTML instead of PDF
Just wondering if anyone has encountered this issue. I'm using a Samsung smartphone & tablet. When using Samsung mail and attaching a pdf file from Dropbox, it will attach as an html file. It only happens when attaching files from Dropbox and only happens when using my Samsung mobile devices. Any thoughts???
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Taking photos in the iOS app doesn't save in the same folder
Prior to release 358.2 whenever I would take a photo from within the app, the photo would upload to whatever folder I was currently in. Now whenever I take a photo, I have to navigate back to the folder I'm already in again to get it to upload to that folder. Is there a setting that has been changed? Can it be changed…
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Gifs sometimes don't animate at all, or if they do, they are very slow.
I have the problem that gifs sometimes don't animate at all, or if they do, they are very slow. (much slower than the original) I have an Iphone 15 Pro and using the App. (It works perfectly on the browser, but dont want to use the brower, cause everything is slower)
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COMPLETE LOSS OF DOLBY VISION (HDR) IN VIDEOS DUE TO DROPBOX UPLOAD
I noticed that videos from my iPhone 12 Pro Max, which originally had high quality due to Dolby Vision (HDR) technology, completely lost this technology and quality after I uploaded them to Dropbox. I conducted various tests (uploads from iPhone and PC, and file views) and ultimately found that uploading via iPhone results…
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Where do you find the "Viewed Links" folder from the Mobile App when using the desktop website?
On my phone, I can see an area called "Viewed Links" and it shows me the folder that my friend shared with me via a QR Code. I can access everything inside her shared folder when on my mobile app. I cannot find a list of "Viewed Links" when logged into Dropbox on my desktop. I can forward the QR Code link from my phone…
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Downloaded music is not playing correctly on the iOS mobile app
Hi...I use Apple 11 pro max and have some downloaded music from across the years, a few weeks ago I noticed 2 songs glitching away and was seriously upset...someone here posted clear cache, tried it with no success...make available offline option being on or off, makes no difference...I'm not very tech savvy so the thought…
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I am hoping to find a way to offload the 20k images on my phone to have space on my phone.
I am hoping to find a way to offload the 20k images on my phone to have space on my phone. Is there a way to move all the photos to dropbox? AND be able to easily access them in Photos app? Is there a way to integrate the two?