Mobile

Pause sync when on mobile hotspot
Is there a way to automatically set dropbox to pause sync when i am connected to my mobile hotspot, and then recommence syncing when connected to anyother web connection?
Saving bookmarks URL from Safari to Dropbax App iOS
I realise I can do this on a lap top but how do I do it from ios app please?
Can't access shared files on a different device. "You don’t have access to this content." message.
I'm new to Dropbox. Someone has shared a directory with me, and I've set up the Dropbox app on my iPhone and can access it. When I login to Dropbox using Chrome on my laptop, it tells me "You don’t have access to this content. You’re signed in as ******@******", quoting exactly the same email address associated with the…
What are the differences between the Android and iOS Dropbox apps?
In 2-3 weeks Im going to buy myself an iPhone and am just curious what (if any) are the differences betwen Dropbox apps.
iPhone camera roll won't sync, Dropbox is demanding access to ALL photos all of a sudden?
My iPhone was sync'ing the camera roll to Dropbox for several years - no issues. All of a sudden I noticed that it doesn't sync them anymore. The error message says it needs permissions to access all the photos. What happened - where is the setting to sync the camera roll but not all my other photos?
Dropbox won't save changes to an Excel file on one device
I have DROPBOX installed on 2 Windows PC's and 1 Android Tablet.. When I try to make a change to an file on the tablet, I get the message that changes cannot be made/saved to a file created by another user??? The same user (me) is on all 3 devices using same Name/PW.. The excel file that I am trying to change is…
Offline mode not working on Android
Samsung galaxy note 22 / Dropbox plus / App version 366.2.2 Folder and Files are green for offline availability. However, when offline (mobile and WiFi) it says "network error" and file won't open (pdf nor docx). When I am in a network files can be opened. Where is the problem? Many Thanks
Is there a free version of Dropbox I can install on my iPad?
I use the free version of Dropbox on my MacBook and would like to share that folder on a newly purchased iPad (I've never used an iPad before). If I go to the iPad App Store and download it it seems to insist on doing a one month free trial for the subscription version. I'd like to stick with the free version however when…
Painfully slow iphone uploads for videos
So I have only ever really used Dropbox as a folder on my desktop computer. However recently my other half (who is also a dropbox PLUS member) has enlighted me on how totally ineffective Dropbox is for using a phone to upload. Firstly, when uploading you HAVE TO have the app open at all times whilst uploading otherwise the…
Number of photos and position of actual photo I'm viewing to be shown at the top
This was available in the iPhone app until literally last week, not sure why it was removed. I could see something like "picture no. 128 out of 197", this way I could follow as it was uploading photos, or when I was reviewing photos to delete, I could remember "I need to go back to pic no. 128" if I got interrupted. It was…
Dropbox Not Uploading/Syncing from Personal Computer and Phone.
So a few days ago I noticed I was not able to access files that I had on my laptop that I copied to Dropbox. Additionally, files I added from my phone and which Dropbox indicated had successfully been transferred are not in Dropbox.
Camera uploads keeps uploading deleted files to my Dropbox account
We use Dropbox to back up our photos when we travel. As we are traveling, I cull through the iOS photos on my iPad or my iPhone and delete the ones I don’t want. Sometimes I crop photos and edit them. When I’m finished, I open the Dropbox app and the camera upload starts. This has worked beautifully in the past. However,…
How can I transfer photos from my SD card on Android to Dropbox?
Hi all, Running Samsung Galaxy A54 5G with Android 13. Been using Dropbox Free for years on my PC (first Windows, now Linux Mint). I want to transfer photos from the phone to Dropbox, which I have upgraded to Plus with 2TB. In particular, my /DCIM/Camera folder contains a jpg folder and an heic folder. I have a number of…
Add ability to sort modified folders by "ascending" and "descending" on the mobile app
”Newest first” option (all other apps has this). Ascending and descending…
How do YOU access Dropbox?
Hi Dropbox community - I'm a design researcher here at Dropbox. I'm curious about how you access Dropbox! How do you access Dropbox: the website, the desktop app (for mac/windows), and/or the mobile app (iOS, android)? * For those you use, why do you use them? * For those you don't, why not? Is there anything you wish you…
Write annotations on a drawing file (gif) using the iPad and Dropbox app
Hi! I go sailing on a long trip and use Bracknell maps to analyze the weather conditions at sea. Those gif files are stored (and updated) in my dropbox. As I do not have a printer on board - and we are digitally... off course, that's why we have dropbox! - I would love to find a quick way to make with my pencil annotations…
I hid a column in Excel on my laptop, but it showed up on my Android and iPad.
Dear community I am able to hide a column on the web excel using my laptop. After refresh, on my laptop the hidden column is hidden away. Same goes when i view the spreadsheet on a shared user's laptop. The problem comes when i tried to view the same spreadsheet on my Android devices and ipads, the hidden column is not…
Folders not syncing to iPad from PC
Good afternoon, I have a problem with my dropbox, a few days ago everything was still ok, I had some folders on the computer in sync with the drop and I could see these folders on the iPad and another computer and now this sync has disappeared and I can't indicate it in any way dropbox so that it syncs from my PC to the…
Can't complete upload on iOS Dropbox app because file extensions are missing
Total Newbie here. I've done some simple file sharing with DB before. I am trying to upload videos from my iPhone 12. I get this message: "can't load without file extension". Basically I want to upload videos so I can load them into Davinci Resolve for editing. I do not know how to fix this. I tried finding previous…
What you need to know about storing and backing up your photos with Dropbox
We see a lot of questions about storing, sharing and backing up your photos on Dropbox so here are some tips to make that as easy as possible! Back up photos automatically to your Dropbox account You know we love an automatic process, so whether it’s your camera roll photos, your screenshots or your document scans, your…
1 byte files when uploading many photos through Dropbox iOS app
Hi all, After each vacation, I always upload my photos from my iPhone using the Dropbox app. This works fine, whenever I select like 300 photo's. Any more than this, Dropbox will continue uploading the photos as 1 byte files. Obviously, this is not the photo. I would just like to select all my photos (usually like…
iPhone videos are not uploading and I can't find the settings to check.
My iPhone is uploading photos I select in the Photos app, but does not upload vieos. I've seen replies here about this problem saying "If you access your Account tab inside our app, you should be able to see your Camera Uploads settings." But I see no such option? If I click the Dropbox icon in my Windows 10 PC tray, I see…
How to send a pdf document from Files to Dropbox?
I have a PDF document on my iphone in the files area, I want to email this to my laptop as it is 1GB, so I need to use dropbox, on my iphone I can't see how I can load the PDF file from the iphone file folder into a dropbox folder
Sharing a book from Dropbox to the iBook app on an iPad
I was searching for an answer to this problem…apparently, it's not easy to find iBook in the list of apps where you can share a book. All the solutions I found said to open Dropbox and select the file you want to share. But, then, they tell you to tap the ellipsis (…) in the upper right corner but that didn't work. You…
Blank PDFs uploaded to Dropbox after using the scan feature in Notes on iOS
Hey all, I used the Scan function in Notes and then uploaded the scanned PDFs to Dropbox from my iPhone. But, the files are just coming up as blank white boxes when I try to view them in DropBox (both on my phone and in the browser on my Mac). I've cleared the cache, tried a different browser, made sure everything is…
File/Video won't save to iPad or iPhone
Hi - When using the Dropbox App on my iPhone or iPad, I want to download or save the video. I select 'save video', it starts the download process and when its finished I get the error message "Sorry, this type of video cannot be saved to this device." It is an mp4 video which I used to be able to save with no issues. I can…
Can't copy and paste iPhone images from Dropbox to a Word document
We have started having issues with iPhone images not be able to be copy and pasted into word documents, you can only drag and click them which is slow and painful and not practical. We do not have this issue with our Android images only Apple images. Anyone have any suggestions? Cheers Blair.
Reducing File Size of Scan on an android
Is there a way to reduce the size of the pdf scanned via the Dropbox app through the Android phone? I scan small receipts through the app and the file sizes are large for what they are. TIA
Camera uploads folder is set in French, and not in English like my account's main language.
I am french, but I keep all my applications and folder names in English for consistency. I want to backup my phone's gallery onto my dropbox account, so I enabled the feature. Despite the language for the dropbox app being set to english, it created a folder named "Chargements appareils photo". I tried deleting said folder…
Scanned PDF Files not uploading
Just in the last week or so (April 9, 2024) my scans to PDF have stopped uploading...they just get stuck with a spinning status indicator. I am using an iPhone 8, iOS 16.7.7, with the Dropbox app, and have plenty of Dropbox capacity, and have 16GB free out of 64GB available. Taking a photo and saving it works just fine.…

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