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Password Android App won't log in. "Oops! An error has occurred, please try again later."
Recently got a Pixel 7 (upgraded from 3A where everything worked fine). Dropbox is installed and logged in. Trying to get logged in to Dropbox Passwords app. I hit the "Sign in with Dropbox" button, it takes me to a permissions screen ("Dropbox Passwords for Android would like access to the files and folders in your…
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Dropbox not backing up photos on iPhone unless app is open
Dropbox not backing up photos on iPhone unless app is open. I have background refresh on. I tested this a number of times and photos don't appear in my camera uploads on the Dropbox website unless I open the app on my iPhone. I don't want to have to keep opening the app to have photos uploaded. Is there any way to fix…
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Impossible to connect to my account on a new Android Phone
Hi, I am trying to connect my existing account to Dropbox application on a new Android Phone. Problem is that none of the option is working. I tried with my user name and my password, not working. I tried with unique code sent on my email, it always said the code is not valid. I tried to contact assistance but when I…
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Dropbox says no internet connection when trying to sign in to the Android mobile app
I am trying to sign into Dropbox on my new Samsung phone. Dropbox states “you need an internet connection to upgrade your account” when trying to sign on my new phone. BUT I HAVE! I am not trying to upgrade, just signing in. I have uninstalled Dropbox on my old phone.
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Can no longer scroll between photos on the Dropbox app on Android
On my smartphone App I have lost the ability to scroll from photo to photo within Dropbox's Files. It works perfectly when accessing from my PC. Problem only experienced in the last 2 days on my smartphone (Samsung S21, Android) app.
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Can't Apply Organization Policies...
Recently, I have started getting the below error when trying to open Excel to edit. Can't apply organizations policies Intune service error... Does any knows how to fix this on an Android Samsung Note10+
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iOS Files app favorites folder disappear
On both my iPad and my iPhone, when I mark a folder from Dropbox or any other cloud service as a “Favorite”, it shows up in my favorite list in the Files app, but if I switch apps or close the files app, when I reopen it, the folder disappears from the favorites list.
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PDF E-mail attachments attaching as HTML instead of PDF
Just wondering if anyone has encountered this issue. I'm using a Samsung smartphone & tablet. When using Samsung mail and attaching a pdf file from Dropbox, it will attach as an html file. It only happens when attaching files from Dropbox and only happens when using my Samsung mobile devices. Any thoughts???
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Taking photos in the iOS app doesn't save in the same folder
Prior to release 358.2 whenever I would take a photo from within the app, the photo would upload to whatever folder I was currently in. Now whenever I take a photo, I have to navigate back to the folder I'm already in again to get it to upload to that folder. Is there a setting that has been changed? Can it be changed…
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Gifs sometimes don't animate at all, or if they do, they are very slow.
I have the problem that gifs sometimes don't animate at all, or if they do, they are very slow. (much slower than the original) I have an Iphone 15 Pro and using the App. (It works perfectly on the browser, but dont want to use the brower, cause everything is slower)
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COMPLETE LOSS OF DOLBY VISION (HDR) IN VIDEOS DUE TO DROPBOX UPLOAD
I noticed that videos from my iPhone 12 Pro Max, which originally had high quality due to Dolby Vision (HDR) technology, completely lost this technology and quality after I uploaded them to Dropbox. I conducted various tests (uploads from iPhone and PC, and file views) and ultimately found that uploading via iPhone results…
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Where do you find the "Viewed Links" folder from the Mobile App when using the desktop website?
On my phone, I can see an area called "Viewed Links" and it shows me the folder that my friend shared with me via a QR Code. I can access everything inside her shared folder when on my mobile app. I cannot find a list of "Viewed Links" when logged into Dropbox on my desktop. I can forward the QR Code link from my phone…
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Downloaded music is not playing correctly on the iOS mobile app
Hi...I use Apple 11 pro max and have some downloaded music from across the years, a few weeks ago I noticed 2 songs glitching away and was seriously upset...someone here posted clear cache, tried it with no success...make available offline option being on or off, makes no difference...I'm not very tech savvy so the thought…
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I am hoping to find a way to offload the 20k images on my phone to have space on my phone.
I am hoping to find a way to offload the 20k images on my phone to have space on my phone. Is there a way to move all the photos to dropbox? AND be able to easily access them in Photos app? Is there a way to integrate the two?
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File sorting in iOS app. Why are folders first?
When I select "sort by name" in the app, the app sorts by name but separates the folders and other files. It puts all the folders first. Why is it doing this? There's an option to "sort by [file] type", so why is that option encroaching on the name sorting? Is there another setting I don't know about that is causing this…
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Why does DropBox rename photos based on modification date rather than creation date?
Previously, DropBox renamed camera uploads based on the photos creation date (EXIF: Date/Time Original). This makes sense because you want the photos to be name-sorted based on when they were taken. Now DropBox renames camera uploads based on the modification date (EXIT: File/Modification Date/Time). This makes no sense…
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Unable to use Dropbox app on ios. It does not let me use the username (email) and password
Hi, I can use dropbox fine on my iPhone and W11 computer. On my iPad it is a different story. If I open the app it gives you several options for login like Google, Apple and Email/password (regular dropbox login) If I want to use these fields, I cannot fill in anything. Stopping, starting the app an uninstall/install did…
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Dropbox keeps asking me to install Word even though it’s already installed.
All of a sudden Dropbox tells me to install Word when I try to open my Word document in Dropbox for iPad. I already have Word installed! The only options I have are to tap “Install” (which takes me to the App Store, where Word has already been installed) or “Not Now”, in which case it just takes me back to the main menu.…
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Files on my Mac DropBox folder, not available in DropBox online
I have searched and not finding a thread that covers this, though I can't be the only one . . . I have a DropBox folder created by the app on my Mac - I have been using this for years - files I add to this on my desktop iMac, or Mac Studio, were always readily available via the DropBo app on my iPhone, or iPad - to be used…
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“make available offline” is slow on iOS app
“make available offline” used to be fast, then came the updates… What happened? Why does it take so long to make a file available offline now? Using dropbox for ios
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I have a problem downloading movie file to my Android
I needed to move a large file (1GB) from Dropbox to my local folder on Android. The file downloaded for a while, then out of the sudden the app disappeared. When I navigated to the file location - there was a local copy, but the size of the file was 0B. Any hints how to fix this? I'm on OnePlus 6T Android, Dropbox Plus…
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Camera uploads only works once and then if the file is deleted, it won't work.
I have the following problem: As soon as I have automatically uploaded pictures with the iPhone app and then deleted them again, these pictures are no longer uploaded again. Not even if I select "all photos" in the camera upload. I suspect that Dropbox stores somewhere which files have already been uploaded... or at least…
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Iphone doesn't sync with computer
I use the free DropBox version to track hobby purchases. I update an Excel file on my PC to indicate the items I have purchased and have DropBox installed on my iPhone and my iPad. I seem to have always had sync issues and have ended up buying items, basing purchase decisions on the DropBox file found on my iPhone, that I…
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Share file to dropbox
When I share file using cellphone to Dropbox from other app, the search bar is gone and I have to open each file to find the file I need. This is really wasting time.
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Will the Camera Uploads feature recognize duplicate photos from multiple devices?
Will camera upload recognize duplicate photos when uploading from iPad and iPhone?
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How to Clear or Remove the Recent file list in mobile apps
I want to clear all the Recent file list, there has no clear function please advise how to clear the list. Thanks & regards Swe Tin
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“Your photo library needs repair try restarting the app”
Why do I ge this error message on the iOS app? I’m using an iPhone 15 pro max and I’m trying to upload raw heic images and converting them to jpeg when I try and upload them I get that error message it’s so annoying. I’ve tried and cleared cache and restarting the app and reinstalling it with no success
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Is it possible to edit .pages & .numbers documents using Dropbox?
I use a Mac & use Pages (not Word) and Numbers (not Excel). I rarely share Dropbox documents, I use Dropbox as a way to access/read documents when I'm not using my Mac; either on my iPad (using Dropbox app) or another computer via the Dropbox website. I would like to be able to edit Pages & Numbers documents using the…
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I update a file using my laptop but the file in the mobile app isn't updated
I am having more problems with Dropbox and after this week of having issues with the app on my windows 10 laptop, I am about fed up with dropbox to the point where I am ready to think about a different cloud service. I compose a word document on my laptop and save it to dropbox. I go to my tablet, access the document and…
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How can I delete photos uploaded by Dropbox?
Dropbox uploaded 26,000 photos from my phone. How do I delete them without deleting all my other drop box items I want to keep ? Have now adjusted the settings. Drop box is full