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Can't rename folders or files on Android - "rename" button greyed out
Select Rename for a folder or file. The rename popup shows Rename button greyed out, so one has to select Cancel. Android version 364.2.2 on Samsung Galaxy Tab A8 and phone Galaxy A22 5G.
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iOS app: "Convert all to classic integration"
I have noticed that Dropbox for iOS (v358.2) has a new action in the settings. Under `Native Files.app integration`, there is a button titled "Convert all to classic integration". But it is not documented anywhere. What does it do? How is the "modern" integration different from the "classic" one?
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iPad Won’t Stop Copying Files to Dropbox
Downloaded 2 files to my iPad from the internet. Then tried to copy them to Dropbox. Did not seem to work at first glance. (Bad internet connection?) So I kept trying to do it, in frustration. Days after, I found the files were successfully copied to Dropbox. Over and over. Almost every day, it seemed that new copies of…
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Dropbox automatically logs out on iPad and iPhone
Hello, I have a really strange issue on my iPad and iPhone since a few days ago. Not sure when it started, but there was no iPadOS / iOS update etc. as far as I know involved. - log into the Dropbox app on the ipad - enter a markdown editing application - navigate to a file - edit it - try to exit it (and hence save it)…
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Camera Uploads backup HEIC to JPG conversion
I want to start backing up my iPhone photos to the Camera Uploads feature. I have 2 questions: * In the upload settings you can choose HEIC or JPG setting for the files. As iPhone photos are all default HEIC the settings ask if I want to convert them to JPGs (to improve general software compatibility I guess). How much…
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Recipient can't download a file on mobile without the app
When I try to open a shared folder on mobile, the website asks me to install the app. I don't want to do that Edit: Screenshot:
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I can't upload files to Gmail anymore via the mobile app
Hey, So this happened a while back, and I did find another topic, but I never saw a solution. Basically, I can't upload anything through my phone from Dropbox to gmail. Other stuff saved on my phone work fine, but not this, and it's annoying cause I either have to wait to get home to do it, or take screenshots and do it…
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not all photos were synchronized, how to find out which ones were not?
hello community, I was traveling and kept uploading photos. now back home I noticed that some of my photos which I have on my phone are missing in my dropbox uploads but I don't know which once are missing. how can I easily find out and make sure I have uploaded all my travel photos? I tried to upload my photo folder from…
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Files not uploading or syncing in android app
For the past 2 days, My android phone app behaving abnormally. Neither it is syncing with the server nor it is allowing me to upload any files to the central server. When I add any files to the dropbox folder in my windows 10 computer it syncs properly but does not show up in my android app. After adding files directly in…
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iPad app open multiple instances
Dropbox needs to implement the feature of having mutliple tabs open of different documents in the Dropbox app for iPad. I have been an active Dropbox user for nearly a decade now, but am going to transfer my files to OneDrive now since I can have multiple documents open at the same time.
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Cannot access any files via "Files" Application of iOS 16
I cannot access any files in my Dropbox, via "files" app in iOS. I'm using iPadOS 16.3.1 (iPad Pro) and iOS 16.3.1 (iPhone) My Dropbox version is 316.2 (the latest version) To be specific, I have Dropbox icon on my files app and can browse all the hierarchy and files, but when I click any file in the list, it is not…
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Retrieving Numbers files
I have used Dropbox for several years but, as of this morning, I receive a “deleted by another account” message when accessing Numbers files on my iPad and I get logged out of Dropbox. Anyone know of this problem? I have uninstalled and reinstalled Numbers and Dropbox.
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Dropbox (iOS) scan widget support broken?
I had an iOS widget from the Dropbox app to be able to scan documents with one tap — worked great! However the widget stopped working and it seems the Dropbox iOS app no longer supports widgets. When I go to add a new widget on the iOS Home Screen (edit Home Screen, +, search for Dropbox) the Dropbox app isn’t listed. Is…
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do I have to buy a Dropbox App for my computer and my phone?
do I have to buy a Dropbox App for my computer and my phone?
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Why does Dropbox keep renaming my Camera Uploads files?
2020: "Stop renaming my files! (on auto phone upload)" by @BoxyBeat https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Stop-renaming-my-files-on-auto-phone-upload/td-p/391599 Dropbox response was: "interesting indeed". Then they are like; let us learn what you have uncovered that we still don't know. Like, let's…
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Screenshots backup on mobile device
Hello "Share screenshots using Dropbox" is not checked. Yet, any screenshot is being backed up. Any suggestions? Thanks a lot
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Network error when uploading files to mobile app on Android
Since last week, file uploads from Android App do not work anymore. I follow the usual procedure, selecting the files, "adding/sharing" them to dropbox. It starts to upload but gets stuck and fails, saying "network error: it will try again whenever you have connection". I can assure I have internet connection and tried…
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"Save HEIC photos as JPG" not working
Hi All. I often send pictures from my iphone to my dropbox using the dropbox iphone APP. When uploading there is an option to "save HEIC Photos as JPG". Unfortunately for me this option never worked. When a photo on the iphone was edited, it is always uploaded by the dropbox app as HEIC even though the option to save as…
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Manual IOS photo upload conversion FROM heic TO jpg
Manual photo uploads in the IOS environment conversion: FROM heic----> TO jpg. It is great that Dropbox can be enabled as an IOS app choice in the IOS environment to save photos (Google Photos seems blocked as a selection app) from numerous sources eg messages, emails, facebook ect. BUT many IOS users are creating and…
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iPhone App Keeps Signing Out During Uploads
Hello, I have an iPhone running iOS 17.2 and the app keeps signing me out during uploads. I have tried uninstalling the app, and reinstalling, but the problem persists. It’s frustrating to be almost completely finished uploading a large file, and then I look at my phone and it has signed me out.
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No longer able to open .txt files in Dropbox editor on Android phone app, asked to convert to Google
Starting this week, I am unable to open my .txt files with the Dropbox Editor on the Dropbox Android phone app. I am now being presented with the following message: Upload to View This file type can only be viewed if it is first uploaded and converted into a Google Docs file. Do you want to continue? I do not want to use…
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Uploading photos and deleting them from phone, how does it work?
So I upload photos to Dropbox from my camera roll, if I then delete those photos once they're in Dropbox and sync new photos, say a few days later, does it then delete the photos from Dropbox that I've deleted from my phone, or just keep uploading the new photos?
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Location info of photos and videos missing in Android 14
Google Photos shows the location (country and place) of photos and videos taken with my Samsung Galaxy S22 Ultra. When backup to OneDrive I don't see this information in the OneDrive app but it's available on the OneDrive website when clicking on the '!' sign of the pictures. That's cumbersome, but the information is still…
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Scanned PDFs with Dropbox mobile app are not searchable
Hi there, I just signed up with DropBox on the Plus plan. I'm trying to scan my paper documents into searchable pdfs. Unfortunately when I use the scanner within the DropBox mobile app, the resulting pdfs are not searchable. However, when I use a 3rd party app (Scanner Pro) on the same iPad (linked to DropBox), I am able…
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my computer backup doesn't show on my mobile device
Buonasera Sul mio smartphones Note 20 plus non riesco a visualizzare nella applicazione dropbox "i miei file" la cartella di backup del mio laptop Dell Vedo altre 2 cartelle dei miei altri 2 pc ma no quelle del Dell Potete per favore aiutarmi? --------------- Good evening On my Note 20 plus smartphone I cannot view the…
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Can't scroll from one photo to another on the mobile app
Recently I have been unable to scroll through my photos in Dropbox. I have to click one for it to load, view it, then go back and select the next one to load. This is extremely cumbersome and counter intuitive. Previously there was a scroll function which now seems to be removed on the mobile app. How can this be reversed?
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Saving articles with new folders
Hi, does anyone save web page articles from iOS Safari into DropBox? I normally use the ‘Save to DropBox’ option in iOS Safari. That option would also allow me to save a web page article in a new DropBox folder. However, this week the ‘Create New Folder’ option is no longer there. Does anyone have the same issue? many…
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Dropbox unstable in iPad OS Files App.
The problem I have is that Dropbox seems to crash when running on an iPAD via the apple files app. If I open an application that uses the files app, such as Pages or Final Draft, when saving to the Dropbox via the files app, it crashes the app and for the next 4 to 5 minutes if I click on drop box via the files app it just…
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How to force the Dropbox app to upload changes programatically
Hello, I am developing an app that will allow an operator to record data at a customers site that may or may not have mobile network coverage. When the operator starts the app it opens the text file in the Dropbox offline folder of the android app and begins recording the info the operator provides. At certain times I save…
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Camera Upload says new photos "have already been imported"
I have been using the "Camera Upload" feature for downloading photos from my iPhone to my Dropbox on my MacBook. 99% of the time it works great. For the past few weeks I get a message that says "All 631 photos from Justin's iPhone11 have already been imported", but I have at least 30 new photos. I have tried restarting my…