Mobile

Sorting Files by date on the Android App
Is there a way to sort files on the android app by date (not modified) and also change the order by ascending or descending? It has by name or modified but thats all! I ask as I would like to see my latest photos in Camera Uploads at the top of the file list.
All photos wiped from Camera Uploads folder; not uploading previously uploaded photos
Not sure what happened here, as I didn’t change any settings anywhere. Dropbox wiped out all the contents of my Camera Uploads folder, and is now only uploading some videos and recent/new photos, and is refusing to upload my entire Camera Roll album on my iPhone. I have it set to upload all photos, the correct album is…
I can't edit Microsoft content using my iPhone, it asks for a Microsoft 365.
I have a basic account in Dropbox and since 1 month I cannot edit anymore file in my mobile. I have an iPhone with Dropbox version 366.2 and my word file and excel file cannot be edited and saved any more. I have excel and word but they ask me to pay Microsoft 365. I have removed and installed again apps but problem is not…
Can I restore deleted files from the iOS app?
I know how to restore deleted files using the Dropbox site, but I'm pretty sure I used to be able to do this with the iOS app. Was this feature removed from the app recently? I can't find it anymore!
Can't see all my files on some connected devices, why?
Hello! I have the Dropbox application downloaded on multiple devices, both on my IPhone, our IPads and on the family's various laptops. When I log into the ones I don't use very often, for some reason I can't see all the files that I KNOW are in my Dropbox. What do I need to do to see the latest version of my Dropbox…
Page turner pedal no longer works on my iOS devices
My donner page turner suddenly stopped working in my iPad Pro. I purchased an IRig pedal and this doesn’t work either. I tried ot on my iPhone, it still doesn’t work. It works on apps other than Dropbox. The updates are all the latest. Any ideas please?
easy photo sharing (specific photos only) from field techs
I need to find an easy way for our field techs, project manager and my boss to easily upload job site photos, and vehicle photos etc to our dropbox business account. Our field techs will find any excuse / pretend to not understand what to do so it needs to be minimal steps to get from taking the photo on job sites etc to…
Follow-up, 6 years later: Can we exclude folder from Photos yet?
Reference to this post from 05-17-2018 I was wondering if it's possible to exclude (or include) specific folders from the Dropbox "Photos" interface? Would love to be able to exclude work files and screenshots. Thanks in advance
How to enable specific folder auto backup on my Android device to Dropbox?
Hi Dropbox Team, I hope you are well. Is this option available? Can you please let me know? I may be unable to find the setting. I found this thread which leads me to believe this option is unavailable for android users? I've selected a folder. I've successfully uploaded to dropbox. I have the free 2GB plan/account. I'd…
Why won't my devices sync with each other?
I have no idea if this is the right area. My tablet and phone show a 3 Month old version of files and not all of them. I've tried signing into the web app. I've tried uninstalling and reinstalling on my phone and nothing works. IT looks like syncing had been paused on the computer but even once that happened it doesn't…
I'm trying to upload my images from my gallery, but says file not found.
Hi I'm trying to upload my images from my gallery, and it likes some of the files but others it is saying file not found. I have a Samsung s23. Thanks 😃
“Make available offline” file status is changing on its own on the mobile app
I have a folder with 600+ files in it. I check the status of every file “Make available offline”. These are song lyrics that I need in live shows. Tonight 80% of them suddenly had the ‘yellow triangle icon with exclamation point’ icon showing which means they were NOT available to me. This is a nightmare!! pluckily I was…
Dropbox freezes on Realme 11 pro, after logging in
Hello. I have a new realme 11 pro, and dropbox freeze after login. Look video https://youtu.be/B2GRbKj2Q10?si=VFZOgLUmOlCYv-i0
Camera uploads backuping up photos again
I use dropbox app on my iphone and have set up camera uploads years ago. I periodically after taking pictures open the app and backup new images. Usually this is any where from 20 to 200 images. Today i went to do a backup on my phone through the app and the number of images that were being backed up are over 15,000. That…
Time zone changes affect file names in Camera Uploads (iOS)
I’m currently working and living in different countries in different time zones (one-hour difference). During my work trips, I take hundreds of photos of archival documents and other research materials on my iPhone. I’ve set the photos to back up automatically through Camera Uploads according to date of creation, in order…
External backup doesn't show on Android App
Howdy! I just noticed that while I have access to my PC backup in the Dropbox app on my phone, the backup for my external drive is not shown or accessible in the app. It shows up fine online, and the PC app shows that the drive is completely backup up. I am using a Moto Edge 2021 with Android 13. Any thought on how to make…
Can't rename folders or files on Android - "rename" button greyed out
Select Rename for a folder or file. The rename popup shows Rename button greyed out, so one has to select Cancel. Android version 364.2.2 on Samsung Galaxy Tab A8 and phone Galaxy A22 5G.
iOS app: "Convert all to classic integration"
I have noticed that Dropbox for iOS (v358.2) has a new action in the settings. Under `Native Files.app integration`, there is a button titled "Convert all to classic integration". But it is not documented anywhere. What does it do? How is the "modern" integration different from the "classic" one?
iPad Won’t Stop Copying Files to Dropbox
Downloaded 2 files to my iPad from the internet. Then tried to copy them to Dropbox. Did not seem to work at first glance. (Bad internet connection?) So I kept trying to do it, in frustration. Days after, I found the files were successfully copied to Dropbox. Over and over. Almost every day, it seemed that new copies of…
Dropbox automatically logs out on iPad and iPhone
Hello, I have a really strange issue on my iPad and iPhone since a few days ago. Not sure when it started, but there was no iPadOS / iOS update etc. as far as I know involved. - log into the Dropbox app on the ipad - enter a markdown editing application - navigate to a file - edit it - try to exit it (and hence save it)…
Camera Uploads backup HEIC to JPG conversion
I want to start backing up my iPhone photos to the Camera Uploads feature. I have 2 questions: * In the upload settings you can choose HEIC or JPG setting for the files. As iPhone photos are all default HEIC the settings ask if I want to convert them to JPGs (to improve general software compatibility I guess). How much…
Recipient can't download a file on mobile without the app
When I try to open a shared folder on mobile, the website asks me to install the app. I don't want to do that Edit: Screenshot:
I can't upload files to Gmail anymore via the mobile app
Hey, So this happened a while back, and I did find another topic, but I never saw a solution. Basically, I can't upload anything through my phone from Dropbox to gmail. Other stuff saved on my phone work fine, but not this, and it's annoying cause I either have to wait to get home to do it, or take screenshots and do it…
not all photos were synchronized, how to find out which ones were not?
hello community, I was traveling and kept uploading photos. now back home I noticed that some of my photos which I have on my phone are missing in my dropbox uploads but I don't know which once are missing. how can I easily find out and make sure I have uploaded all my travel photos? I tried to upload my photo folder from…
Files not uploading or syncing in android app
For the past 2 days, My android phone app behaving abnormally. Neither it is syncing with the server nor it is allowing me to upload any files to the central server. When I add any files to the dropbox folder in my windows 10 computer it syncs properly but does not show up in my android app. After adding files directly in…
iPad app open multiple instances
Dropbox needs to implement the feature of having mutliple tabs open of different documents in the Dropbox app for iPad. I have been an active Dropbox user for nearly a decade now, but am going to transfer my files to OneDrive now since I can have multiple documents open at the same time.
Cannot access any files via "Files" Application of iOS 16
I cannot access any files in my Dropbox, via "files" app in iOS. I'm using iPadOS 16.3.1 (iPad Pro) and iOS 16.3.1 (iPhone) My Dropbox version is 316.2 (the latest version) To be specific, I have Dropbox icon on my files app and can browse all the hierarchy and files, but when I click any file in the list, it is not…
Retrieving Numbers files
I have used Dropbox for several years but, as of this morning, I receive a “deleted by another account” message when accessing Numbers files on my iPad and I get logged out of Dropbox. Anyone know of this problem? I have uninstalled and reinstalled Numbers and Dropbox.
Dropbox (iOS) scan widget support broken?
I had an iOS widget from the Dropbox app to be able to scan documents with one tap — worked great! However the widget stopped working and it seems the Dropbox iOS app no longer supports widgets. When I go to add a new widget on the iOS Home Screen (edit Home Screen, +, search for Dropbox) the Dropbox app isn’t listed. Is…
do I have to buy a Dropbox App for my computer and my phone?
do I have to buy a Dropbox App for my computer and my phone?

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