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I hid a column in Excel on my laptop, but it showed up on my Android and iPad.
Dear community I am able to hide a column on the web excel using my laptop. After refresh, on my laptop the hidden column is hidden away. Same goes when i view the spreadsheet on a shared user's laptop. The problem comes when i tried to view the same spreadsheet on my Android devices and ipads, the hidden column is not…
Folders not syncing to iPad from PC
Good afternoon, I have a problem with my dropbox, a few days ago everything was still ok, I had some folders on the computer in sync with the drop and I could see these folders on the iPad and another computer and now this sync has disappeared and I can't indicate it in any way dropbox so that it syncs from my PC to the…
Can't complete upload on iOS Dropbox app because file extensions are missing
Total Newbie here. I've done some simple file sharing with DB before. I am trying to upload videos from my iPhone 12. I get this message: "can't load without file extension". Basically I want to upload videos so I can load them into Davinci Resolve for editing. I do not know how to fix this. I tried finding previous…
What you need to know about storing and backing up your photos with Dropbox
We see a lot of questions about storing, sharing and backing up your photos on Dropbox so here are some tips to make that as easy as possible! Back up photos automatically to your Dropbox account You know we love an automatic process, so whether it’s your camera roll photos, your screenshots or your document scans, your…
1 byte files when uploading many photos through Dropbox iOS app
Hi all, After each vacation, I always upload my photos from my iPhone using the Dropbox app. This works fine, whenever I select like 300 photo's. Any more than this, Dropbox will continue uploading the photos as 1 byte files. Obviously, this is not the photo. I would just like to select all my photos (usually like…
iPhone videos are not uploading and I can't find the settings to check.
My iPhone is uploading photos I select in the Photos app, but does not upload vieos. I've seen replies here about this problem saying "If you access your Account tab inside our app, you should be able to see your Camera Uploads settings." But I see no such option? If I click the Dropbox icon in my Windows 10 PC tray, I see…
How to send a pdf document from Files to Dropbox?
I have a PDF document on my iphone in the files area, I want to email this to my laptop as it is 1GB, so I need to use dropbox, on my iphone I can't see how I can load the PDF file from the iphone file folder into a dropbox folder
Sharing a book from Dropbox to the iBook app on an iPad
I was searching for an answer to this problem…apparently, it's not easy to find iBook in the list of apps where you can share a book. All the solutions I found said to open Dropbox and select the file you want to share. But, then, they tell you to tap the ellipsis (…) in the upper right corner but that didn't work. You…
Blank PDFs uploaded to Dropbox after using the scan feature in Notes on iOS
Hey all, I used the Scan function in Notes and then uploaded the scanned PDFs to Dropbox from my iPhone. But, the files are just coming up as blank white boxes when I try to view them in DropBox (both on my phone and in the browser on my Mac). I've cleared the cache, tried a different browser, made sure everything is…
File/Video won't save to iPad or iPhone
Hi - When using the Dropbox App on my iPhone or iPad, I want to download or save the video. I select 'save video', it starts the download process and when its finished I get the error message "Sorry, this type of video cannot be saved to this device." It is an mp4 video which I used to be able to save with no issues. I can…
Can't copy and paste iPhone images from Dropbox to a Word document
We have started having issues with iPhone images not be able to be copy and pasted into word documents, you can only drag and click them which is slow and painful and not practical. We do not have this issue with our Android images only Apple images. Anyone have any suggestions? Cheers Blair.
Reducing File Size of Scan on an android
Is there a way to reduce the size of the pdf scanned via the Dropbox app through the Android phone? I scan small receipts through the app and the file sizes are large for what they are. TIA
Camera uploads folder is set in French, and not in English like my account's main language.
I am french, but I keep all my applications and folder names in English for consistency. I want to backup my phone's gallery onto my dropbox account, so I enabled the feature. Despite the language for the dropbox app being set to english, it created a folder named "Chargements appareils photo". I tried deleting said folder…
Scanned PDF Files not uploading
Just in the last week or so (April 9, 2024) my scans to PDF have stopped uploading...they just get stuck with a spinning status indicator. I am using an iPhone 8, iOS 16.7.7, with the Dropbox app, and have plenty of Dropbox capacity, and have 16GB free out of 64GB available. Taking a photo and saving it works just fine.…
iOS Dropbox app not Saving scans
Over the past 3 weeks, my Dropbox App allows me to scan a document. But when saving, the saving icon just keep spinning ! No scans are saved. Anyone facing similar issue?
Can I use Dropbox with Office 365?
I recently discovered Microsoft came out with a singular app, so I can delete my Word and Excel apps off of my phone. However, when I open an excel document in Dropbox, then click on the edit button, it asks me to install the excel app. Is there movement to connect Dropbox with office 365, so that Dropbox knows excel…
I can't enable permissions on my S23 Samsung Galaxy for camera uploads
Dropbox keeps asking my to enable permissions for storage in my mobile Samsung S23 Galaxy but there is no place to enable it. I want to synchronize all my photos and videos in the cloud.
Dropbox doesn't sync any videos from my iPhone.
Dropbox won't sync videos from my phone. It just syncs all the photos into Camera Upload and ignores all the videos. How can I get it to sync videos as well? I've figured out how to copy videos from my iPhone to my desktop before, but I don't remember how I did it and I much prefer to have them just sync along with all my…
Not all photos visible in the "photos" tab on Google Pixel 7 Pro
Device: Google Pixel 7 Pro App version: 370.2.2 battery saver for Dropbox disabled Problem: not all my photos taken with the camera are visible in the "photos" tab. some appear, some don't. all photos are taken in the same way - with a camera. I have the Polish language version. when writing the "photos" tab, I mean the…
The mobile app and website on Android keep logging me out of Dropbox
When I log into Dropbox, I have to re-log in repeatedly. While moving files to my device, especially if I move multiple files. I like being logged out when there's too much time of inactivity but having to log in during activity should not be required
Dropbox app taking up too much space on my phone
My dropbox app is utilizing 25gb of phone storage data while all files are stored online. What is causing this? It seems that if I upload fotos and videos from my phone to dropbox it impacts the phone storage memory. How can this be resolved?
Camera Uploads - Back Up - All Photos vs New Photos Only
Camera Uploads - Back Up - All Photos vs New Photos Only I have just uploaded all my photos from my iphone into dropbox using the camera upload/back up/all photos option. I am going to delete all the photos from my phone now I have done this. I don't understand what the difference is for the 2 settings of 'All Photos' and…
Android Dropbox Mobile App Not Showing File Download Progress Bars.
I've tried about every possible fix from deleting the app to clearing storage and cache. This only started happening recently maybe within the month. This happens when downloading a file or clicking "Make Available Online" Any help or tips would be appreciated.
New to Dropbox: How can I use it with Adobe Scan?
Trying to use DropBox with Adobe Scan for tax purposes: sharing with Thomson Reuters. Any suggestions for beginner help? I want to view my mobile scans and edit, to delete and upload new, as needed.
How to prevent showing this "get the app" page when others open my shared links on mobile?
I've been considering switching back to dropbox but this thing just makes me hesitate. How do you prevent this "get the app" page from showing up when you share a link to someone who opens it on a mobile device? I thought dropbox was more business oriented, and the last thing I want is to create annoyance or hassle for…
RE-upload already synced photos
Hi! First time posting while using dropbox forever. Had some photos sent from a friend and wanted them synced along the rest of my camera roll. Photos were on HEIC format. Syncing started on my android phone but it was uploading files as it was (On my iPad I have turn on the option to upload HEIC files on JPG format). I…
How to get Apple ProRAW images to transfer from iPhone
I just upgraded to an iPhone 12 Pro, and have been looking forward to using the new ProRAW format. However, when I upload a photo to DB using the app on the iPhone, it transfers it over as a .JPG. Does anyone know the way to get it to transfer as a native ProRAW, which I believe is a variant on a DNG file? I notice there…
Dropbox iPad app is taking up 280GB of memory
On my iPad, I have synced 206GB of files (Dropbox -> Gear -> Space used). However, on Ipad Settings -> General -> Ipad Storage, Dropbox is taking up 280GB. In the past, I synced more files but I unsynced them to free up space. But Dropbox is refusing to release the space back to iOS. Any ideas, short of deleting dropbox…
Can I switch between two accounts on an iPhone?
Possible to transition between two separate dropbox accounts on an IPhone?
New message notifications will not go away
I have several “unread” messages from Dropbox which when opened or marked as read the “2” displayed above the icon will not go away. The marked as read button does nothing and there appears to be no way to delete the messages ? Using app on new iPad Pro.

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