Mac

Smart Sync and Quick Preview on Mac
Smart Sync causes my quick preview function (spacebar) to not function properly on my Mac. I can't preview thumbnails, or quick preview any videos or photos. Any ideas why this happens?
Dropbox desktop on Mac corrupts files -- downloading from web is fine
I've got a Mac with a small SSD -- smaller than my Dropbox account. So I use "Selective Sync" to keep most of my large photo library in the cloud. When I need some files, I enable "Selective Sync" and allow that directory to sync to my Mac. Recently, my photographs (JPEGS) have become corrupt when I sync them with…
Dropbox not syncing files on Mac OS Catalina; No finder integration icons are visible
I'm running Dropbox version v96.4.172 on Mac OS Catalina (10.15.4) - iMac. I have the same OS setup on a Macbook where it works fine. I tried reinstalling Dropbox several times, restarting the computer and removing /Library/Dropbox* and ~/.dropbox/* files. I even unlinked the computer and linked it again. 1) Dropbox sync…
Finder and one folder not showing
Hi, I have an issue with one shared subfolder not showing in finder but seen in the desktop app and online. I have restarted finder. I have removed dropbox via activity finder and restarted. I have reinstalled dropbox. All from other article suggestions. I have the lastest dropbox. I am using the lastest Catalina. There…
Can't drag Files to Dropbox Folder in Catalina
Hello, In catalina I am no longer able to drag files in finder into the dropbox folder. The selected object just sort of springs back into place and will not enter the Dropbox folder.
MAC: Why does Dropbox appear in iCloud Drive settings?
In my Mac's System Preferences for iCloud, iCloud Drive has an Options button next to it. Clicking that shows a list of apps below a statement "Apps which can store documents and data in iCloud will appear here." Most are Apple apps like Mail, Calendar, and other Apple apps. And I understand why I would want to turn them…
Dropbox Finder integration breaks Quick Look and thumbnails - Mac OS Mojave 10.14
For the past few months I've been having issues with image previews not loading on my Mac in Quick Look, Finder previews or icon thumbnails. I have experienced the problem on both Mac OS High Sierra and Mojave. My colleagues also seem to be experiencing the same issue. I finally took the time this week to figure out what…
I keep getting an error when I try to open a word document - Additional permissions are required...
I keep getting the message to Grant File Access, followed by another message in chich additional permissionas are required. reading another post on the subject, restarting the computer does fix it. but this is happening on a daily basis. This is a mac running Mojave 10.14.4 (18E226). I can't seem to find what the pattern…
No Internet connection error after app reinstall - Mac OS Mojave 10.14.6
After the desktop app just said "Connecting," constantly (and showing that it was not linked to a Dropbox account), I uninstalled it and re-installed it. I did it several times, but was never given the option to log in. It just kept saying "Connecting." I followed instructions in other posts on how to delete the…
DB on MacOS is corrupting my files (now irreversibly)
Hi, for a while now I have been having problems with my DB-stored files on my Macbook. I use DB on a Windows (PC) and Macbook Air. Everything's fine on Windows, but the files do not open when I try on Mac. I have MacOS 10.15 (Catalina), running on Macbook Air. DB version is 84.4.170. The files stored outside DB work fine,…
Dropbox folder actual size is larger than the contents within it.
Hi. When I 'Get Info' about my Dropbox folder from the side bar of a Finder window, it shows that the folder is 250Gb in size. Yet when I look at the contents of the folder - there are only a number of tiny files and one main folder which is only 129Gb in size. Please can someone explain this!
On Mac, aliases in Dropbox to folders within Dropbox no longer work across devices
I'm having the same problem as what the user Robio describes here: https://www.dropboxforum.com/t5/Files-folders/Mac-aliases-within-Dropbox-used-to-work-on-all-shared-devices/m-p/370300 That discussion went to e-mail before a solution was found. Since I'm having exactly the same issue, I would like to know how…
Can I hide the Dropbox icon from the menu bar?
Can I remove the dropbox icon from the status bar, and later get it back without jeopardizing my dropbox account during that period?
Stop Dropbox asking to upload photos from SD card on Mac
Hi, Whenever I insert an SD card into my Mac, I get a popup asking if I want to upload images to Dropbox. I don't... and the 'don't ask again' option is greyed out....how can I disable this popup?
Google Docs + Safari - not working
I'm trying to use Google Docs with Dropbox and I'm having issues with Safari. I've created a doc, but when I go to edit it, Safari says: "Google Sheets needs access Google Sheets needs to authenticate your session. Please allow cookie access for Google Sheets by clicking here. Learn more to allow access to third-party…
Syncing takes more time than normal lately and it's taking some time to start it up upon rebooting
NOTE: I posted this yeserday but it was marked as spam for some reason. To clean up and speed things up, I recently reformatted the hard drive on my Mac and did a complete reinstall of everything including Dropbox. To save time (I thought), I kept almost all the files on Dropbox rather than backups. I am now having extreme…
Changing folder icons
How can I change my Dropbox folder icons and use my own icons? Until recently, I could change icons to my own icon picture, which made working quicker. I use Mac OS Mojave on a MacBook Pro, and use Dropbox from my Mac OS desktop finder window. As of the second week of October, all my icons reverted to generic folder icons…
Why is my video audio out of sync for video files uploaded to Dropbox?
I have .mov file I created in which the audio sync is correct on my computer (Mac). But when I upload the .mov file to my DropBox account, the audio is out of sync in the copy on DropBox. How do I fix this? Thank you!
39 files stuck syncing for weeks
Using the Mac version 88.4.172 of the Dropbox app on my 2015 MacBook Pro (with the latest Catalina macOS 10.15.2). Dropbox has been stuck for several weeks on 39 files syncing. I use Smart Sync for a number of folders. These are the steps I’ve taken to try to fix this issue: * Quit Dropbox and restarted. * Restarted the…
Dropbox using high amount of RAM / memory
This is an issue for Dropbox running macOS Mojave 10.14.6. I've been using Dropbox for many years but as a really light user. I probably have around 200 data files, sizes ranging from a few bytes to a few hundred kilobytes. And the total is about 60 MB. I use Drop only for four apps; one which I never use, two others…
Dropbox causing Mac desktop to freeze or slow down
Does anyone else get major slow down or freezing with rainbow wheels when dropbox is installed on Mac desktop using Mohave 10.14.3?
Total size of files and folders differs between Mac and PC/Dropbox.com
I have three machines fully synced with my Dropbox account. Two are Windows desktops, which both show a total size of my Dropbox folder as 590 GBytes. Dropbox.com also shows my account using 590 GBytes. However, my Mac shows a total size of 635 GBytes. I'd like to understand where the extra 45 GBytes are coming from on the…
Symlink changes - Mac OS sync desktop to Dropbox broken
I have tons of working files on my Mac desktop which I need to access on iOS and this worked well with symlink between desktop and dropbox folder. With the recent change where symlinks don't sync folder content, I am stuck. Mac OS doesn't seem to allow the Desktop folder to be placed in Dropbox folder. Appreciate any tips!
Folders that end with a . (dot) are not appearing locally on PCs for our team, but are for macs
Hi there, Our team discovered today that any folders ending in a . (dot), fo example, a folder named "Example Folder." would not appear locally on synced file explorers for our team members using PCs, however these folders appeared for team members using a Mac. If we remove the dot from the folder name and the folder name…
Don't see 'sync now' option to prioritise which files sync first
I have a personal dropxox account and am on Mac OS Mojave 10.14.4. I am syncing a large number of files and want to prioritise some larger files first. According to this article https://help.dropbox.com/sync/prioritize-files-sync I should be able to right click on a file with the blue sync icon and see option 'Sync now'.…

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