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Can't sync (not enough space)
I am experiencing messages that my ****** drive is full. I use a Mac Mini. My harddrive is not full at all. I cannot open Word files that are stored in Dropbox: Word experienced an error trying to open the file. Try these suggestions. * Check the file permissions for the document or drive. * Make sure there is sufficient…
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Delete Dropbox folder from Mac Finder
I deleted Dropbox from my Mac but i still see the Dropbox folder in finder. If I delete it in finder will all my Dropbox files delete? What do I do next?
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Is there a version history for desktop app updates? I have issues with the context menu on MacOS.
Hi, I'd like to know if there is a versionhistory of the last couple of dropbox updates somewhere, I'd like to see what changes were made and issues fixed. Can't find anything on the website. I'm still having a ****** time with dropbox not showing it's contextual menus in finder on macos. Plus, I'd like to update dropox by…
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Grant file access
i had download on my dropbox app on my Mac few word documents, when i try to open them is showing grant file access, i then select the file, grant the access but it says that i can't grant the access i'm an admin. what should i do? Thank you.
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Dropbox macOS 11 ****** Sur Problem: Finder Integration and Smart Sync
Dropbox version v110.3425 in macOS 11 is not showing integration in the finder menu. It is also not showing smart sync notifications in finder windows. Anyone else have this problem?
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No share.. option when right clicking
I am using the desk top version on my Mac. When I right click there have always been little dropbox icons with "share . . ." being the first one (see picture). Those are now gone when I right click and I can't share. How do I get them back? where did they go? ?
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Dropbox app won't start on M1 Mac running ****** Sur
I just got a new MacBook Air M1 running BigSur. Dropbox does show up in the Finder sidebar and it appears the Dropbox files and folders on my Mac have synced with Dropbox.com. However the dropbox icon does not show up in the tool bar at the top of the screen. Plus, I downloaded the Dropbox app but it won't start. error…
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Dropbox stuck - possible uploading issue ?
Hello, I have an issue where Dropbox seems stuck uploading/syncing any files from my computer (MacOS 11, business account, smart sync enabled). Issue is not caused by ****** number of files or size, seems more like it cannot bypass anything that originally caused it to get stuck. What I see is that files waiting to be…
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Dropbox sync stalling on ****** Sur
Dropbox has always worked well for me -- until I updated my (very new) iMac to macOS "****** Sur" (11.1) about a month ago. The issue in a nutshell is that Dropbox will upload changed files for a little bit after starting, then stall entirely, or slow to a creep. It's a little tricky to characterize, because it's not…
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DropboxMacUpdate using 98-100% of CPU%
I am currently running macOS ****** Sur 11.4 on a MacBook Pro (15-inch 2016) 2.9 GHz and 16GB memory. I currently use the Dropbox desktop app and have my Smart Sync set to ON. All of my files are 'Up to Date' and no syncing is occurring at the moment. I have the Activity Monitor open and can see that everything is running…
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Dropbox Desktop App Keeps On Closing
Hi. I have a 2015 iMac. It is running ****** Sur v 11.4. I have the Dropbox Desktop app v 125.3.3463 installed on this machine. For some reason, the Dropbox Desktop Sync app will not stay open. It opens, starts to sync and then it crashes and keeps on cycling through this process. I've tried uninstalling and re-installing…
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New sync icons - red exclamation point and arrows in a circle
I recently removed several folders from my Selective Sync, and then decided to add them back in. However, after they finished restoring, I now have two new icons that have shown up on some files, a red circle with an exclamation point in the middle, and two arrows in a circle. See the attached screenshot. Dropbox says it's…
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New Drobox app is terrible!
If I wanted to look at the latest files uploaded to my dropbox, I'd click on the dropbox icon in my menubar (Mac OS) and click on the folder containing the file that was last uploded as the folder tree was right under the file name. On top of that I could right click the file name in the app, copy a link to these files and…
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Files stuck syncing but queue shows nothing
Hello! About three weeks ago, I got a refurbished Macbook Air and transferred all the content from my old Macbook Pro over using Time Machine. Relinked my work and personal Dropboxes from the new computer, etc. Everything is working great EXCEPT my Dropbox has been trying to sync the last 679 files for the entire three…
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My Selective Sync settings don't show all my folders on my Mac.
Unsure why, but a folder I generated online and then sent some files to, won't appear on any of the computers selective sync window. Using Mac latest version, 3.8.3. I can't untick that folder. I've tried renaming it, etc but it doesn't help.
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My .jpegs won't open because they have an iCloud extension
I copied hundreds of photos over to my dropbox folders and now can't open many of them. the extension icloud has been added to many of them and now I can't access them. Any idea how to fix this? Thanks!
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Screenshot in dropbox not working
Hi, I set from dropbox settings to share my screenshots via dropbox (attached photo), however the app does not create a screenshot folder for me inside my Dropbox default folder and does not create any links, and my screenshots remain in the folder they were in.
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Dropbox Finder Folder not syncing
Someone shared a word document with me and its showing up on dropbox.com and its showing up in the dropbox app on my mac (which i don't use). I use the Dropbox folder directly in Finder. The document is not there. Does the Dropbox Finder folder not sync in the same way? Am I missing something here? Thanks in advance.
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Dropbox Cache taking up too much space
Hi everyone, I seem to be having a significant issue with my dropbox, specifically cache. Over the past week, I noticed that the storage available on my mac had dropped from 63GB to 4GB (of a 128GB SSD). After some digging, I found that the cache was the cause of this. I tried deleting it once I found it to be the cause of…
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How can I stop "turn on accessibility" from appearing?
I cannot get the box "turn on accessibility" off my screen. I used to check "not now" routinely but now it will not accept no. The "community forum" has not addressed this exact issue. I recently upgraded my MAC OS to ****** Sur 11.2.1 FYI, I did consider turning on accessibility but I am uncomfortable with the privacy…
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Missing "Copy Dropbox link" from the drop-down menu on Mac.
Hi! For years now I have used the right click - copy drop box link to allow people to download files from my dropbox. All of sudden in the past couple weeks that option is no longer available in that drop down mwnu. Drop Box app is running, and the app logo is present at the top of my desktop. I have unlinked and re-linked…
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Smart Sync enabled still taking up ******-drive space!
I noticed others have had this issue, but I have some files selected as "online only" via smart sync and they are still taking up space on my ****** drive, causing my mac to tell me I'm running out of ****** drive space. It's happening with multiple files, but I've included screen shots for one as an example. I'm running…
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Can't delete Dropbox from my Mac OS because it says it's open but it's not
Hi Jane, I've tried all the steps posted, including the re-install with the most recent installer and deleting all previous versions. When I try to delete the Dropbox app from the finder menu, I still get the message that Dropbox is open. I also had selected that I prefer Dropbox in the Finder Menu as opposed to the app,…