Mac

"The file has been changed by another application."
Over the past couple of weeks, both of my Macs have been telling me that files cannot be autosaved because "The file has been changed by another application." * This occurs in multiple applications, including Keynote, Preview, Multimarkdown Composer, and more. * The error message says that it has failed when trying to…
Reinstallation of Dropbox after clean install of OS, without Re-downloading all files
Dear Community Greetings, I had to make a clean install of Mac OS, prior to which i copied all my dropbox folder to an external HD. I need to reinstall/download the dropbox on my machine but I want to avoid downloading all the files through internet again, as i already have them in my external HD. Is it possible to copy…
MacOS 10.14 SmartSync files included in disk storage calculation
So I don't think I'm the first to ask this, but I don't see any real solutions, so here goes... I have 2016 MacBook Pro 13" 250GB which is now showing storage issues. For example, one of the documents in the Large File report shows a PSD file at 827MB - this file is an 'online-only' file. Looking at it in Finder and…
Two separate personal accounts on the same computer?
My husband and I have two Dropbox personal accounts. They are under two different email addresses. One is basically shared between the two of us, the other is mine with my own files on it. In the past, I have had the "shared" account on our iMac desktop, it shows up on the top bar with the Dropbox icon as well as in the…
Syncing documents folder in Mac OS 10.14
So now that Dropbox has decided to FUBAR the way we use symlinks in dropbox, " title=":sob: " /> I am left wondering how to sync my "Documents folder. I am willing to move the folder into Dropbox, however, it seems that isn't possible as I can only copy it over and am left with two copies as I can't delete the original…
New message notification but can't find the message
I have a 'new message notification' number on the Dropbox icon in my Mac Menu but can't find the message. I get message all the time from my clients, but this one seems to be missing or an old one won't clear. I've tried logging out and back in again, but the number is still there. Any suggestions about either why I can't…
I have an issue with indexing "._" files. Any ideas?
Why are files prefixed with ._(then file name) showing in all my folders? Is this a mistake?
Desktop app is stuck 'Starting' when it loads up and doesn't sync on my Mac.
I am a paying customer and very frustrated with Dropbox. I am ready to drop DropBox and look for other alternatives. Since Friday of last week it has been trying to sync 100Gb in files and it is taking an eternity. Now is stuck in "Starting." I have rebooted the Mac (10.6.8). I am using Dropbox 3.0.3. I have tried going to…
Syncing issue on macOS 10.15 Catalina
I have a trouble of dropbox syncing on macOS 10.15 Catalina.When I restart my macbook pro, dropbox starts syncing all the time and it shows all my files in dropbox is syncing.The syncing may take a long long time，and when I restart my MBP，it starts over again and again and again.This problem starts with the beta version…
ManagedClient process consumes so much memory it causes a kernel panic
Starting about a month ago, the macOS Dropbox app has started consuming an abnormal amount of memory by way of the ManagedClient process. It'll climb to over 10GB of memory (not disk space) and eventually cause the machine to restart itself. Has anyone else faced this issue? I've verified permissions, uninstalled and…
Can open files directly on Dropbox - get error message saying "cannot open file"
Since installed MacOS Catalina and Dropbox update - can't open any file directly on Dropbox. Have to open file from the original program (like Word, Excel) - go to Open... then navigate to the Dropbox files - only way it opens. Anybody else experiencing this? I can drop and add files into my Dropbox - but now a hassle to…
After my mac upgraded to Catalina, dropbox is constantly doing a sync for many days
Hello! I upgraded my mac OS to Catalina, and now my dropbox has gotten stuck into constantly syncing. This has remained in constant sync for 3 days now. * The bottom line of the dropbox menu dropdown says "Syncing 2 files." * But when I go into the directories of my dropbox, EVERY file in every directory has the blue…
Dropbox folder automatically opens on startup
Dear Dropbox Community, Over the last weeks, I have noted a strange pattern with Dropbox (Version 82.4.155; Windows 10): On every Windows startup, my Dropbox folder opens automatically in the Windows Explorer. This usually does not happen after standby. My question: I do want Dropbox to start automatically as service upon…
Why Dropbox asks for a computer password upon each startup? (macOS HSierra, Mohave)
Hello! Can someont please clarify why each time Dropbox App starts it askes for my computer login and password? Why does it even NEED my computer password? See the screeenshot in attach. It's in Russian, but it tells us to enter my computer login and password "for Dropbox app to fuction properly". While it functions…
Dropbox keeps quitting on my Mac Pro
After years of successful use Dropbox stopped working on my Mac Pro a few days ago. It keeps trying to launch (I see it in the menu bar) and then immediately quits. I can't manually launch it. I get the error message 'Couldn't Start Dropbox' - see grab. I don't have a Firewall running or anti-virus software. I have seen…
Dropbox Issues with Mac OS Mojave
Users on Mac OS Mojave are experiencing an issue with Dropbox, their computers have become extremely slow. It works fine when Dropbox is not running. When Dropbox app is relaunched, it takes about 30 minutes then it tries to sync files and that never stops. Is anyone else experiencing this issue? Does anyone know how we…
"Need to change permissions for the folder" when starting up the app
I get this annoying message every time I boot up my Mac: "dropbox needs to change permissions for the folder: Users/......" How do I stop it? I have read and write permissions for the folder and am the only user on this Mac.
Smart sync menu missing on Mac
I use smart sync on my work laptop (Windows) without no problem. On my personal Mac computer I cannot get it to work. When I right-click the dropbox folders I wish to smart sync, no dropbox options show up, and also not the smart sync one:/ * I am the admin of my mac computer. * I have enabled smart sync on my online…
OSX doesn't save screenshots to Dropbox anymore
Hey, I got a brand new MacbookPro and although I activated the Share screenshots via Dropbox option in the Import tab, screenshots are still saved under my Mac's Documents folder. Here's my config : - Dropbox v26.4.24 - OSX 10.12.5 Btw I tried uninstalling and reinstalling the app, didn't work either. But I didn't remove…
dbkextd crashes all the time on my Sierra Mac OS
All of a sudden dbkextd keeps crashing and crashing. I have tried re-installing the Dropbox software. It did not solve that. What's happening here? How can I solve this? Is the only solution to remove the Dropbox software?
"Enable Finder Integration"
I hope I'm asking in the right place. Did Dropbox do away with the "Enable Finder Integration" option? When it's *disabled* the image dimensions are displayed in the Finder with my pictures rather than "up to date"... That's what I want, to disable it. I don't want the big green check mark. I can't find the "Enable Finder…
Persistent syncing and connection errors with Avast
For a few weeks now I've been having frequent 'establish secure connection' errors and usually can't sync files . finally determined it will successfully sync when i turn off Avast web and file shields. Is this a problem with Avast or with Dropbox? Mac OSX 10.11.6 Avast 12.8
Mac client keeps asking to turn on accessibility
I'm running Dropbox for Mac v58.4.92, and every time I log in to my machine, I get a message from Dropbox asking me to turn on accessibility: Every time I tick 'Don't show this to me again' and then 'Not Now', but it comes back the next time I log in. What can I do to disable this message?

Mac

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