Mac

.mov files not playing on my mac
Hi I have a Macbook Pro operating on OS X El Capitan. I have noticed that all my .mov files I have taken on my iphone (X and 7) from about mid last year to now do not play on my Mac. Quickplayer states that the files cannot be played and iMovies will not allow me to select these files as they are greyed out. My Dropbox is…
Multiple Members with Multiple Mac Users
I have a Dropbox Business Advanced Plan. I am using two of the member accounts, one for business files and one for personal files. I want to separate silos for work and personal matters. I use a Mac and have two user accounts set up, one for business and one personal. I want to set up the business Mac user account to sync…
High CPU Usage: 2 Macs
Dropbox v53.4.67. The app is using 40-80% CPU constantly on 2 different Macs. There are NO files currently being synced on either machine. The Dropbox menu item reports nothing is currently happening (no syncing, no indexing, "Up to date" is displayed). I've tried quitting and re-opening the app on both machines. I've…
Multiple Mac User Accounts » one Dropbox Folder
I have two (admin) user accounts set up on my mac (High Sierra 10.14.2) and i'd like to share the dropbox folder amongst them (as it obviously doesn't make sense to have duplicate files on my HD). When placing Dropbox in the shared folder and setting up permissions correctly, i am having weird issues – the Dropbox folder…
Double Notification Settings - New MacOS Mojave 10.14
I just setup dropbox on a new mac running the latest MacOS Majave 10.14. Under the Mac Notification Settings, i see two seperate options to change how i want the dropbox notification settings to appear. Please see attached.
Additional permissions are required to access the following files
Suddenly, I can't open any powerpoint files online or from my desktop in dropbox. I can open, edit, and save all my excel files, but not powerpoint. I use an iMac and macOS High Sierra.
Opening an MS Access file will create a duplicate file
Opening an MS Access file (e.g. Personal.accdb) on my Dropbox will create a duplicate file, where the original file is duplicated and a number added for each time I have tried opening the file (e.g. Personal1.accdb, Personal2.accdb, ...). The original file is not updated and may result is obsolete data as I use a direct…
When I open my files in Dropbox via dropbox.com, I can't edit them
When I open my files in Dropbox via dropbox.com, I can't edit them.... I don't get any message, but it seems they are converted into pdf files - when I had them on my Mac, they weren´t. I just uploaded all files from my Mac, since they would not syncronice.. (thats another problem, which I believe has a solution I don't…
Sharing Dropbox with Virtual Machine
Hello, Here's my scenario: 1. MacBook Pro (500GB HD) 2. VMware Fusion 10 3. Windows 10 Pro virtual machine (40GB HD) 4. Enterprise Dropbox *** I'm looking for some best practices from Dropbox *** Given the limited disk space on my virtual machine, my thought was to install DB on my MacBook and share, or "mirror", the…
Error about supported location
Today for first time I got the following notification But this is akward since I never changed dropbox folder location. I'm using an external ntfs format HD and Mac OS 10.11.6 (el capitan). Although I tried to relink the same folder it didn't let me. I removed and reinstall the app but got it again. Any suggestions are…
Camera Upload Error on Mac OS High Sierra/ Photos...Could Not Be Imported
Since April 10, I've been spending a LOT of time trying to upload photos and videos from my iPhone 7 [iOS 11.3 (15E216)] to my Mac [macOS High Sierra (Version 10.14.4)]. It used to do that no problem, but no more. Sometimes I get only an error message, while other times, I get a message that makes me hopeful -- "Finding…
Smart Sync storage issue on macOS Sierra 10.12- macOS High Sierra 10.13.3.
I'm really confused, the premise of smart sync is to free up local storage. This is a screenshot of a folder which contains about 2GB of data. Am I doing something wrong? https://www.dropbox.com/s/sjd34t39t0q7312/Screenshot%202017-02-18%2012.03.41.png?dl=0
I am getting an error with Code -43 when trying to move a folder on my Mac. Any ideas?
I have a folder that I need to backup on Dropbox, everything was loading okay until I got this error message: The operation can’t be completed because one or more required items can’t be found. (Error code -43) When I clicked "okay" there was a transfer but only of some files, and I could clearly tell as the file I wanted…
How do I remove Dropbox from my Mac if I get an error message when attempting to uninstall?
I am trying to delete the Dropbox app from my Mac, but it gives me an error message saying 'The item “Dropbox” can’t be moved to the Trash because some of its plugins are in use', even after closing all other open applications. What could these plugins be and how can I stop them from being in use? Thanks
MacOS, high CPU usage by open directory, symlinks in Dropbox
Hi, I just wanted to share how I solved this high-CPU-usage problem. The short story is: delete all your symbolic links from under the Dropbox folder. Long story: I'm on macOS High Sierra and I found that a system process ("daemon") called "opendirectoryd" keeps using 50--100% of CPU all the time as long as the computer is…
Why is my download speed slow?
Hi, I don't understand why I'm having such a big problem downloading a movie from my Dropbox file onto my MacbookPro laptop. The file is only 1.2GB, I'm connected to my router with an ethernet cable, with a fibre-optic connection of 50/50Mbps uncapped and unthrottled. I've tried many times already, but the download is…
Upload keeps getting stuck at 24 files. I've tried all the troubleshooting to get it to work.
Int he past month on 6 different macs at work, Dropbox keeps getting stuck uploading files. You have to unlink dropbox, relink it, synch nothing, then synch individual folders one at a time. Its starting to be not worth it. What's going on? Ive tried bringing work amchines home and using my home network which is very fast…
Syncing Dropbox folder to external hard drive - Mac
For many years I have worked between Mac computers at home and at the office using an external hard drive to sync my files, however I would like to change to a Dropbox folder instead, for convenience and security reasons. I would like to know if I can automatically sync a copy of my dropbox files to my external hard drive…
[Solved] Dropbox installed on my mac but it won't open and other problems.
Ok I just switch from a pc to a mac. I installed dropbox from the website and it shows it's in my applications and in my launch pad but when I click the icon it won't launch. I then tried to uninstall it and it doesn't give me that option when I have all my apps wiggling in my launch pad. So I then researched on how to…
Lost Finder Integration in OS X 10.11 (El Capitan)
Hi, since a few days it seems that I have lost the Finder-Integration in OS X 10.11. Synchronization works fine, but I'm missing the Dropbox-Icon (in the sidebar the folder looks like a regular folder) and there is no status icon next to the files either (if the file is being synced, etc). On my wifes computer (running…
Perpetually "Syncing (3 files remaining)"
I recently upgraded to a new iMac (IS X Yosemite Version 10.10.1) and transferred all my files, programs and settings from the Time Capsule backup from my older Mac. Dropbox seemed to transfer fine, but the sync is perpetually "stuck" with the message "Syncing (3 files remaining)". I have tried unlinking and…
Dropbox is creating multiple copies of my files and saving them to my now full hard drive.
I have a MacBook Air and do not keep a lot of large files (photos, music, movies, audio etc) on my hard drive. But the other day I got a message that I was out of disc storage! When I investigated it, I discovered that nearly every file on my computer had been duplicated multiple times and given a Dropbox file location.…
Getting Dropbox back in my Finder Favorites after upgrading my Mac software
There was a Dropbox icon in my Finder Favorites that I could simply drag my files to. I upgraded my Mac software to the latest version. My Dropbox is gone from Finder Favorites and now I am not sure how to get my files into Dropbox. I just want to get Dropbox back into my Finder Favorites

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