Mac

My situation is I have a Parallels VM to run a 32 bit application with it's data file external and shared on the host machine. Ever since Dropbox moved the file to the Library folder and left an alias in my Documents folder I can no longer access the files. If I click on the Dropbox alias I get "The operation can't be…

Hello, I read that with Dropbox Plus you can right click on a Mac inside "Finder" on any dropbox folder to make it "online only". When I try this that option is not there. Please help.

I have a MacBook Air, and as such it's got 121Gb of memory. I synced it with the company DropBox account, and so the Mac claims to have 1.4TB of documents (all the company documents) on it. Obviously it can't, but it can see/access them I have now removed DropBox from the Mac, but the Mac still thinks it has 1.4TB of docs…

Hi, Recently Dropbox requested an updated and now it created two copies of my song files in my DJ software. There seems to be a replica location for all my files called /Library/CloudStorage, in addition to the normal location(see attached screenshots) . Dropbox support claimed that the problem is caused by the DJ software…

I have linked some files located in Dropbox folder to build process in Android Studio on macOS. Then I upgraded Dropbox and moved my files to ~/Library/CloudStorage/Dropbox. When I started build process in Android Studio a dialog appeared with question, whether I want to grant Android Studio access to my files. I…

Hello, When Smart Sync was introduced, I tried it, disliked it, and had to search how to disable it (which was not intuitive). It was gone. Auto app update worked fine and did not introduced it back. Now I just installed the release Apple Silicon version of Dropbox (v163.4.5456) and sure enough, it's back to the…

 Hi there, I have my dropbox installed in a way that there are just "emtpy" files on my computer and the real MB's are in the cloud, once I open them on my computer with Finder (Mac) I get the real MB's on my computer. Now I want to move a part of the files on Dropbox to another cloud solution. I do this in Finder because…

Hi, My SafeInCloud password app on MacOS 12.6.2 is no longer able to sync with Dropbox. It warns me that it stopped syncing on Jan 17th. It says it is "not authorised". Trying to authenticate the SafeInCloud app is not working. I have un- and reinstalled SafeInCloud three times without any change. The Dropbox app installed…

Hi! Can anyone answer whether or not the new Dropbox for macOS will permit multiple DropBox account to be supported? Currently using the Mac Automator app I can have multiple instances of DropBox running, all pointing to their own discrete folders for me to support the different organisations. Support were far from helpful…

My team and I have the following problem: We work on a book as a team and therefore have multiple Indesign and associated Links (Images, Pdf's...) in a shared Dropbox folder through the Dropbox Mac App. When working with Indesign every task is extremely slow - sometimes it's faster when less people work at the office and…

Has anyone tried backing up their entire Mac user folder, not just desktop / documents / downloads? Hope someone can share their experience of this. Thanks in advance to anyone who can help. J

Hi, For years, I've been able to use the Mac OS 'PDF' shortcuts from the print dialogue to save a PDF of a web page and save it straight into a Dropbox folder, for it to be picked up by a third party app.. Until recently.. Now when I print a PDF using the shortcut I previously created, nothing gets saved in the dropbox…

Hi, after the last update for Mac, I read about the big changes, especially the location change. However, what worries me most is the “online-only” feature. I can read in the last cell of the official Help https://help.dropbox.com/installs/macos-support-for-expected-changes : Some newly added files will default to…

I'm finding Dropbox keeps quitting "unexpectedly" on my Mac Studio with MacOS 13.1 - any ideas ?

I have Dropbox on my Mac and I am getting several warnings a day saying that Dropbox is locking up files. My choices are to terminate or allow. What is going on?

Hello, thanks in advance! I am trying to upload a document to a web page using Chrome from my MacBook Finder. When I navigate to the Finder folder from Chrome, the current version of my document is not there. However, when I open Finder independently, navigate to the appropriate folder, the current document is there. I've…

Hello, I have a time machine backup with 650GB of stuff. Meanwhile I have been told not to store my movies and music on my apparently frail Macbook Pro. The repair shop has left me with 180GB on the laptop, I would like to copy my Time Machine stuff onto Dropbox, salvage the movies and music from there and play them from…

Hello, I am using dropbox with my company for a while now, we have a paid account and we are happy with it. Now, I am away for a month and I can work remotely with my own computer so it's all good. The other day, I realize that dropbox is not open on my computer so I try to open it, and it just tells me I can't open…

Hi Everyone Has anyone experienced an issue where they edit a document. Save it. Dropbox shows it was synced and updated successfully. Then went to PC 2 to open the same document after waiting for Dropbox to update/sync successfully and still see a previous version and not the latest edited version. We have the following 2…

I recently got a new mac and I turned on the automatic backup feature. I was having trouble downloading files from the internet, so I decided to try turning off the backup feature since it was related to the Downloads folder. However, when I try to turn off automatic backup, either for an individual folder, or entirely, I…

I know Dropbox has pushed a few alerts on my desktop that "they're aware there's an issue" with applications not being able to access online-only files; and the workaround is to use the Finder to open them. The alert says that they're working on a fix. I'm looking for the thread/s discussing the issue so I can get an idea…

iMac running Ventura 13.1 and Dropbox v164.4.7914. The desktop app shows an 'x' symbol in the menu bar. When I click on the icon in the menu bar it shows "can't sync" in the status bar at the bottom. It also throws an error saying "Dropbox unexpectedly quit' with Restart and Close buttons. Clicking Restart goes through…

Hi, I’m using a Mac Pro and a MacBook Pro with Dropbox desk top. My MacBook pro works fine with drop box but my Mac pro does not display all folders. I’ve uninstalled and reinstalled.

A couple Weeks ago I have used Apple Migration Assistance to move all data content from my old Intel MacBook Pro to my new M2 MacBook Pro. Both devices were running on OSX Ventura. I have noticed that the DB-App does not display the Backup anymore. It used to say "Sync and Backup + Activity" on the Apps tabs. Now it just…

Dear all, I have been banging my head against the wall with this one... Some of my files do not sync to my Ubuntu computer if I create them in my Mac computer -other do without any problem- but all files I create in my Ubuntu show up in my Mac computer. I have the global settings on synchronize all files and folders in…

Question: How can I make it so that when I take a screenshot it automatically saves to a folder in dropbox NOT my mac's desktop. I just got a new mac laptop and my screenshots are saving to the desktop. But on my old mac laptop every screenshot was saved to a folder inside of Dropbox, which is what I want to do on my new…

Under the new Dropbox app architecture for macOS, we're experiencing a few issues. The most notable at the moment is the ability for macOS Folder Actions to complete as expected. This seems to be associated with the fact that files are downloading immediately on the Mac tasked with executing the Folder Action. The entire…

Following a reinstall of DB to my Macbook Air M1 necessitated by the move of the Dropbox folder to ~/library/cloudstorage/Dropbox I now have two folders of camera uploads - one of which is labelled "camera uploads (Selective Sync Conflict)". Note this is only on the machine where I had to do the reinstall - none of the…