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Total size of files and folders differs between Mac and PC/Dropbox.com
I have three machines fully synced with my Dropbox account. Two are Windows desktops, which both show a total size of my Dropbox folder as 590 GBytes. Dropbox.com also shows my account using 590 GBytes. However, my Mac shows a total size of 635 GBytes. I'd like to understand where the extra 45 GBytes are coming from on the…
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Symlink changes - Mac OS sync desktop to Dropbox broken
I have tons of working files on my Mac desktop which I need to access on iOS and this worked well with symlink between desktop and dropbox folder. With the recent change where symlinks don't sync folder content, I am stuck. Mac OS doesn't seem to allow the Desktop folder to be placed in Dropbox folder. Appreciate any tips!
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Folders that end with a . (dot) are not appearing locally on PCs for our team, but are for macs
Hi there, Our team discovered today that any folders ending in a . (dot), fo example, a folder named "Example Folder." would not appear locally on synced file explorers for our team members using PCs, however these folders appeared for team members using a Mac. If we remove the dot from the folder name and the folder name…
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Don't see 'sync now' option to prioritise which files sync first
I have a personal dropxox account and am on Mac OS Mojave 10.14.4. I am syncing a large number of files and want to prioritise some larger files first. According to this article https://help.dropbox.com/sync/prioritize-files-sync I should be able to right click on a file with the blue sync icon and see option 'Sync now'.…
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"The file has been changed by another application."
Over the past couple of weeks, both of my Macs have been telling me that files cannot be autosaved because "The file has been changed by another application." * This occurs in multiple applications, including Keynote, Preview, Multimarkdown Composer, and more. * The error message says that it has failed when trying to…
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Reinstallation of Dropbox after clean install of OS, without Re-downloading all files
Dear Community Greetings, I had to make a clean install of Mac OS, prior to which i copied all my dropbox folder to an external HD. I need to reinstall/download the dropbox on my machine but I want to avoid downloading all the files through internet again, as i already have them in my external HD. Is it possible to copy…
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MacOS 10.14 SmartSync files included in disk storage calculation
So I don't think I'm the first to ask this, but I don't see any real solutions, so here goes... I have 2016 MacBook Pro 13" 250GB which is now showing storage issues. For example, one of the documents in the Large File report shows a PSD file at 827MB - this file is an 'online-only' file. Looking at it in Finder and…
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Two separate personal accounts on the same computer?
My husband and I have two Dropbox personal accounts. They are under two different email addresses. One is basically shared between the two of us, the other is mine with my own files on it. In the past, I have had the "shared" account on our iMac desktop, it shows up on the top bar with the Dropbox icon as well as in the…
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Syncing documents folder in Mac OS 10.14
So now that Dropbox has decided to ****** the way we use symlinks in dropbox, " title=":sob: " /> I am left wondering how to sync my "Documents folder. I am willing to move the folder into Dropbox, however, it seems that isn't possible as I can only copy it over and am left with two copies as I can't delete the original…
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New message notification but can't find the message
I have a 'new message notification' number on the Dropbox icon in my Mac Menu but can't find the message. I get message all the time from my clients, but this one seems to be missing or an old one won't clear. I've tried logging out and back in again, but the number is still there. Any suggestions about either why I can't…
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I have an issue with indexing "._" files. Any ideas?
Why are files prefixed with ._(then file name) showing in all my folders? Is this a mistake?
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Desktop app is stuck 'Starting' when it loads up and doesn't sync on my Mac.
I am a paying customer and very frustrated with Dropbox. I am ready to drop DropBox and look for other alternatives. Since Friday of last week it has been trying to sync 100Gb in files and it is taking an eternity. Now is stuck in "Starting." I have rebooted the Mac (10.6.8). I am using Dropbox 3.0.3. I have tried going to…
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Syncing issue on macOS 10.15 Catalina
I have a trouble of dropbox syncing on macOS 10.15 Catalina.When I restart my macbook pro, dropbox starts syncing all the time and it shows all my files in dropbox is syncing.The syncing may take a long long time，and when I restart my MBP，it starts over again and again and again.This problem starts with the beta version…
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ManagedClient process consumes so much memory it causes a kernel panic
Starting about a month ago, the macOS Dropbox app has started consuming an abnormal amount of memory by way of the ManagedClient process. It'll climb to over 10GB of memory (not disk space) and eventually cause the machine to restart itself. Has anyone else faced this issue? I've verified permissions, uninstalled and…
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Can open files directly on Dropbox - get error message saying "cannot open file"
Since installed MacOS Catalina and Dropbox update - can't open any file directly on Dropbox. Have to open file from the original program (like Word, Excel) - go to Open... then navigate to the Dropbox files - only way it opens. Anybody else experiencing this? I can drop and add files into my Dropbox - but now a hassle to…
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After my mac upgraded to Catalina, dropbox is constantly doing a sync for many days
Hello! I upgraded my mac OS to Catalina, and now my dropbox has gotten stuck into constantly syncing. This has remained in constant sync for 3 days now. * The bottom line of the dropbox menu dropdown says "Syncing 2 files." * But when I go into the directories of my dropbox, EVERY file in every directory has the blue…
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Dropbox folder automatically opens on startup
Dear Dropbox Community, Over the last weeks, I have noted a strange pattern with Dropbox (Version 82.4.155; Windows 10): On every Windows startup, my Dropbox folder opens automatically in the Windows Explorer. This usually does not happen after standby. My question: I do want Dropbox to start automatically as service upon…
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Why Dropbox asks for a computer password upon each startup? (macOS HSierra, Mohave)
Hello! Can someont please clarify why each time Dropbox App starts it askes for my computer login and password? Why does it even NEED my computer password? See the screeenshot in attach. It's in Russian, but it tells us to enter my computer login and password "for Dropbox app to fuction properly". While it functions…
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Dropbox keeps quitting on my Mac Pro
After years of successful use Dropbox stopped working on my Mac Pro a few days ago. It keeps trying to launch (I see it in the menu bar) and then immediately quits. I can't manually launch it. I get the error message 'Couldn't Start Dropbox' - see grab. I don't have a Firewall running or anti-virus software. I have seen…
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Dropbox Issues with Mac OS Mojave
Users on Mac OS Mojave are experiencing an issue with Dropbox, their computers have become extremely slow. It works fine when Dropbox is not running. When Dropbox app is relaunched, it takes about 30 minutes then it tries to sync files and that never stops. Is anyone else experiencing this issue? Does anyone know how we…
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"Need to change permissions for the folder" when starting up the app
I get this annoying message every time I boot up my Mac: "dropbox needs to change permissions for the folder: Users/......" How do I stop it? I have read and write permissions for the folder and am the only user on this Mac.
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Smart sync menu missing on Mac
I use smart sync on my work laptop (Windows) without no problem. On my personal Mac computer I cannot get it to work. When I right-click the dropbox folders I wish to smart sync, no dropbox options show up, and also not the smart sync one:/ * I am the admin of my mac computer. * I have enabled smart sync on my online…
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OSX doesn't save screenshots to Dropbox anymore
Hey, I got a brand new MacbookPro and although I activated the Share screenshots via Dropbox option in the Import tab, screenshots are still saved under my Mac's Documents folder. Here's my config : - Dropbox v26.4.24 - OSX 10.12.5 Btw I tried uninstalling and reinstalling the app, didn't work either. But I didn't remove…