Mac

Can open files directly on Dropbox - get error message saying "cannot open file"
Since installed MacOS Catalina and Dropbox update - can't open any file directly on Dropbox. Have to open file from the original program (like Word, Excel) - go to Open... then navigate to the Dropbox files - only way it opens. Anybody else experiencing this? I can drop and add files into my Dropbox - but now a hassle to…
After my mac upgraded to Catalina, dropbox is constantly doing a sync for many days
Hello! I upgraded my mac OS to Catalina, and now my dropbox has gotten stuck into constantly syncing. This has remained in constant sync for 3 days now. * The bottom line of the dropbox menu dropdown says "Syncing 2 files." * But when I go into the directories of my dropbox, EVERY file in every directory has the blue…
Dropbox folder automatically opens on startup
Dear Dropbox Community, Over the last weeks, I have noted a strange pattern with Dropbox (Version 82.4.155; Windows 10): On every Windows startup, my Dropbox folder opens automatically in the Windows Explorer. This usually does not happen after standby. My question: I do want Dropbox to start automatically as service upon…
Why Dropbox asks for a computer password upon each startup? (macOS HSierra, Mohave)
Hello! Can someont please clarify why each time Dropbox App starts it askes for my computer login and password? Why does it even NEED my computer password? See the screeenshot in attach. It's in Russian, but it tells us to enter my computer login and password "for Dropbox app to fuction properly". While it functions…
Dropbox keeps quitting on my Mac Pro
After years of successful use Dropbox stopped working on my Mac Pro a few days ago. It keeps trying to launch (I see it in the menu bar) and then immediately quits. I can't manually launch it. I get the error message 'Couldn't Start Dropbox' - see grab. I don't have a Firewall running or anti-virus software. I have seen…
Dropbox Issues with Mac OS Mojave
Users on Mac OS Mojave are experiencing an issue with Dropbox, their computers have become extremely slow. It works fine when Dropbox is not running. When Dropbox app is relaunched, it takes about 30 minutes then it tries to sync files and that never stops. Is anyone else experiencing this issue? Does anyone know how we…
"Need to change permissions for the folder" when starting up the app
I get this annoying message every time I boot up my Mac: "dropbox needs to change permissions for the folder: Users/......" How do I stop it? I have read and write permissions for the folder and am the only user on this Mac.
Smart sync menu missing on Mac
I use smart sync on my work laptop (Windows) without no problem. On my personal Mac computer I cannot get it to work. When I right-click the dropbox folders I wish to smart sync, no dropbox options show up, and also not the smart sync one:/ * I am the admin of my mac computer. * I have enabled smart sync on my online…
OSX doesn't save screenshots to Dropbox anymore
Hey, I got a brand new MacbookPro and although I activated the Share screenshots via Dropbox option in the Import tab, screenshots are still saved under my Mac's Documents folder. Here's my config : - Dropbox v26.4.24 - OSX 10.12.5 Btw I tried uninstalling and reinstalling the app, didn't work either. But I didn't remove…
dbkextd crashes all the time on my Sierra Mac OS
All of a sudden dbkextd keeps crashing and crashing. I have tried re-installing the Dropbox software. It did not solve that. What's happening here? How can I solve this? Is the only solution to remove the Dropbox software?
"Enable Finder Integration"
I hope I'm asking in the right place. Did Dropbox do away with the "Enable Finder Integration" option? When it's *disabled* the image dimensions are displayed in the Finder with my pictures rather than "up to date"... That's what I want, to disable it. I don't want the ****** green check mark. I can't find the "Enable…
Persistent syncing and connection errors with Avast
For a few weeks now I've been having frequent 'establish secure connection' errors and usually can't sync files . finally determined it will successfully sync when i turn off Avast web and file shields. Is this a problem with Avast or with Dropbox? Mac OSX 10.11.6 Avast 12.8
Mac client keeps asking to turn on accessibility
I'm running Dropbox for Mac v58.4.92, and every time I log in to my machine, I get a message from Dropbox asking me to turn on accessibility: Every time I tick 'Don't show this to me again' and then 'Not Now', but it comes back the next time I log in. What can I do to disable this message?
.mov files not playing on my mac
Hi I have a Macbook Pro operating on OS X El Capitan. I have noticed that all my .mov files I have taken on my iphone (X and 7) from about mid last year to now do not play on my Mac. Quickplayer states that the files cannot be played and iMovies will not allow me to select these files as they are greyed out. My Dropbox is…
Multiple Members with Multiple Mac Users
I have a Dropbox Business Advanced Plan. I am using two of the member accounts, one for business files and one for personal files. I want to separate silos for work and personal matters. I use a Mac and have two user accounts set up, one for business and one personal. I want to set up the business Mac user account to sync…
High CPU Usage: 2 Macs
Dropbox v53.4.67. The app is using 40-80% CPU constantly on 2 different Macs. There are NO files currently being synced on either machine. The Dropbox menu item reports nothing is currently happening (no syncing, no indexing, "Up to date" is displayed). I've tried quitting and re-opening the app on both machines. I've…
Multiple Mac User Accounts » one Dropbox Folder
I have two (admin) user accounts set up on my mac (High Sierra 10.14.2) and i'd like to share the dropbox folder amongst them (as it obviously doesn't make sense to have duplicate files on my HD). When placing Dropbox in the shared folder and setting up permissions correctly, i am having weird issues – the Dropbox folder…
Double Notification Settings - New MacOS Mojave 10.14
I just setup dropbox on a new mac running the latest MacOS Majave 10.14. Under the Mac Notification Settings, i see two seperate options to change how i want the dropbox notification settings to appear. Please see attached.
Additional permissions are required to access the following files
Suddenly, I can't open any powerpoint files online or from my desktop in dropbox. I can open, edit, and save all my excel files, but not powerpoint. I use an iMac and macOS High Sierra.
Opening an MS Access file will create a duplicate file
Opening an MS Access file (e.g. Personal.accdb) on my Dropbox will create a duplicate file, where the original file is duplicated and a number added for each time I have tried opening the file (e.g. Personal1.accdb, Personal2.accdb, ...). The original file is not updated and may result is obsolete data as I use a direct…
When I open my files in Dropbox via dropbox.com, I can't edit them
When I open my files in Dropbox via dropbox.com, I can't edit them.... I don't get any message, but it seems they are converted into pdf files - when I had them on my Mac, they weren´t. I just uploaded all files from my Mac, since they would not syncronice.. (thats another problem, which I believe has a solution I don't…
Sharing Dropbox with Virtual Machine
Hello, Here's my scenario: 1. MacBook Pro (500GB HD) 2. VMware Fusion 10 3. Windows 10 Pro virtual machine (40GB HD) 4. Enterprise Dropbox *** I'm looking for some best practices from Dropbox *** Given the limited disk space on my virtual machine, my thought was to install DB on my MacBook and share, or "mirror", the…
Error about supported location
Today for first time I got the following notification But this is akward since I never changed dropbox folder location. I'm using an external ntfs format HD and Mac OS 10.11.6 (el capitan). Although I tried to relink the same folder it didn't let me. I removed and reinstall the app but got it again. Any suggestions are…
Camera Upload Error on Mac OS High Sierra/ Photos...Could Not Be Imported
Since April 10, I've been spending a LOT of time trying to upload photos and videos from my iPhone 7 [iOS 11.3 (15E216)] to my Mac [macOS High Sierra (Version 10.14.4)]. It used to do that no problem, but no more. Sometimes I get only an error message, while other times, I get a message that makes me hopeful -- "Finding…

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