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There was a problem completing this request
I am getting this error today when attempting to open files through desktop browsers as well as via the mobile app. I have tried two different browsers on my laptop (Firefox 64.0 and Chrome 71.0.3578.98, then Firefox again after clearing full history/cache in safe mode), and also the mobile app on iphone. No dice. I can't…
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Smart Sync error - "There was an error opening this document"
I can access files on dropbox website, however on all computers utilizing smartsync, every time you try and open a file from the dropbox folder, it says "There was an error opening this doucment. The file cannot be accessed by the system." I have already tried uninstalling and reinstalling dropbox and the same issue…
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Problem moving Dropbox folder from linux to NTFS partition
Hello everyone, I have a dual boot system with 3 partitions, Windows 10, Debian 9 and a NTFS partition, that I use for shared files. I used to install Dropbox on both system using the same folder in the shared partition. Now I recieve the error message "To sync your Dropbox, Move your Dropbox folder to a partition with a…
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Application has failed to start...
When I try to open Dropbox, I get an error: "Application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail." What does this mean?
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"Error message, cannot access system"
Does anyone know how to fix this? Thank you.
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Why won't a video from my Dropbox account save to my iPhone?
I am trying to export an MP4 from my Dropbox to my Iphone 6c iOS 10.3.3 but am repeatedly getting the 'sorry this type of video cannot be saved to this device'. Have searched around the internet and found this question asked loads of times, yet am unable to find a clear answer as to what the cause is/how to get around…
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Android Dropbox Chooser returns "Permanent failure" all of the sudden
We've used Dropbox SDK for 2 years now and everything worked smoothly. We also use Dropbox Choose to open images into our application. Today suddently we receive a 'Permanent failure' message for every image selected from a Dropbox folder to be opened. Are they any updates that impact the current implementation? Thank you.
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Cannot verify email address
I am trying to verify my email address but each time I click on the link in the email I get "Error 500". I have tried waiting, refreshing, using different browsers ... restarting browsers. I am all out of ideas!
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Warning message about deleted files
I have received an email alert from Dropbox, advising that I have deleted a large number of files from my Dropbox Pro account. When I log on to the web portal, or when I look on my Mac, all of my files are still there, visible and working. But when I check my deleted folder online, I can see a greyed out list of all of my…
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Can't Move the Dropbox Folder to Ext4 or NTFS partition
I'm using Ubuntu 16.04 LTS. In response to the change in dropbox file system support, I created a new partition on my hard drive to store my dropbox files in. It's 2 GB larger than my maximum dropbox space. My main partitions are all Ext4, but my home partition is encrypted which apparently doesn't work. This new partition…
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Dropbox via a browser - keep getting logged out
I go to my Dropbox via Chrome multiple times a day. Each time it says my session has expired and I need to log in. I do that and get the email that there was a new login. I answer Yes on that. Still, the next time I go back to Dropbox (1/2 hour later), it's expired. Any reason. I used to be able to stay logged in for days…
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One of my files reported that it wasn't compatible and had 0 bytes?
Please help!!! I'm a professional writer and i've been working between my imac, macbook pro and ipad for years and everything syncs together perfectly until today. I went to open a file to work and it says zero bytes and not compatible. It does this on all my devices.
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error 404 link not found
I am unable to open this link, which a co-worker sent me a month ago...when I click on it says error 404 link not found...please advise how I can get it opened, the co-worker can't find the original link
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"Your browser cannot access the clipboard, so use these shortcuts instead" just occured in Chrome.
The error message just occured when I switched from IE to Chrome. I can use the keyboard shortcuts but would prefer to use rt.-click. The fix displayed referred to Preview which I cannot find. Thanks
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Chrome reporting dropbox as an incompatible application
Receiving this error from chrome whenever i open chrome:
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Direct download always fails
I have to download a somewhat important 20 GB .zip file from dropbox, but everytime I try it fails at 50-60% and it's impossible to restart it. I'm downloading through direct link, because I dont have a dropbox plan and can't save it to dropbox. Is there is any workaround to get this file?
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Error message when downloading photos
In Chrome, when I click download (in any of the ways) I get an error message at the top that simply says "There was an error downloading your file." No error number either. With Firefox, nothing happens...not even an error message.
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I am getting a .DS_upload error when trying to upload files through the web. Any ideas?
Uploading raw, jpg and light room catalogues via dropbox.com and getting this error message in red .DS_Upload error Files upload fine. Thoughts. Also is this best way to upload. I updated my internet speed. I'm currently wirelessly. Do I need to connect via "hardwire."
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Dropbox + Bitlocker issue
Hello there, I have several computers using Dropbox for Business with the configuration below. - OS SSD where the Windows 10 Dropbox app is installed. - Data HDD where the Dropbox folder is located (Internal HDD). - Both drives encrypted with Bitlocker. What I am experiencing is after a restart the computer asks to Re-link…
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Failed - Network Error
Using the web interface, I'm trying to download a single audio (.wav) file and after a few minutes it cancels and says 'Failed - Network Error'. On the forum I've found this can happen is (a) the folder has over 10,000 files [this is one file] or (b) It's over 20gb. This audio file is almost an hour long so it could be…
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Security Warning: Macros have been disabled
I'm using Word 2007 on Windows 10 and am getting the "Macros have been disabled" error message noted in my subject line above. When I click on it, it says it's coming from Microsoft Office Security, and offers to allow me to "enable this content". My Word doc seems to be sincing with Dropbox all right, so should I ignore…
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Videos not playing offline on iOS
I have a plane trip coming up so I wanted to download some videos to watch offline. I selected a video on my Dropbox account to be available Offline, and after it finished downloading I tested it by putting my phone into airplane mode and the video does not play offline. It says "No internet connection." It is in my list…