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Cannot add new user to team, I am getting an error.
I cannot add a new member of staff to dropbox. No problem with our company credit card. I put in new users email like I have done with other staff but keeps coming up error. Can someone please help me with advice
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MP4 file fails to upload
Windows 7; 600 GB free HD space; 4 GB RAM; Dropbox Plus (paid one year), currently using <30 GB. I have tried repeatedly to upload an MP4 Audio file (a video recorded on my camera). It tells me it will take about 40 minutes (it's 942,000 KB, and my available upload speed is only 1 mbps), but it fails every time, and…
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Dropbox back up not working with Adobe Creative Cloud
I purchased Dropbox Back up – it will not copy my document folder! it come up with a message about and error with Creative cloud. Not a good start.
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Cannot view size of Vault or any folders within it using Web interface.
I cannot view size of my Vault, as calculate size doesn't seem to be an option for it when displaying "All Files", and I only get the following when trying to calculate any folder sizes within the Vault (the folder in the example is not large at all).
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Import images via Insert - Google Suite apps (gslide) within Dropbox.
Having problems lately with importing images via Insert > Images > Upload. Can you please take a look, our team and external parties having trouble with this error. Luckily dragging an image works atm (or via Insert via UR as well), but feels buggy. Thank you! - Luc
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File not found
When I try to download my photos it comes up with “File not found” It does this on my iPhone and desktop, I’ve re-installed the app a couple of times, I’ve upgraded my account. Any help would be greatly appreciated as I’m getting really frustrated now!
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Unable to access content
How come I cannot access to view content of file in my local dropbox in my old harddisk after I change to need PC with additional of hard disk which is from the old PC. I have installed the app to my desktop and I uninstalled the next day. however, all my doc and downloads and other files all went into the Dropbox folder…
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Invalid MS-DOS function --Unable to copy ".gsheet" file from google drive offline folder into drobox
I got google drive installed normally as drive G: One of the folders in google drive is set to be offline (instead of streaming/online only). Then I got Dropbox installed as will in F:\Dropbox When I trie to copy one of my google sheet files: G:\My Drive\test.gsheet into F:\Dropbox I receive the following error: Whats this…
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Dropbox Sync Causing Blue Screen Crash (SERVICE_SERVICE_EXCEPTION)
Some of my photos would never sync up properly or I could never open them because DropBox would not for some reason download them properly and would always be stuck in "syncing" with no progress. I uninstalled and reinstalled DropBox on my desktop and now it tries to resync the entire library. About half way through, it…
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Unsupported file type
Have been using Dropbox on Windows PC and Android cell phone for many years for the same files. Recently attempted to access two Word documents from Dropbox on cell phone, which I have been accessing for many years. Received a message on cell phone, "unsupported file type". However, I have no trouble accessing these two…
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Not receiving the verification email
Hello, I am trying to verify my email but I don't get any email on my spam or trash either. I was trying to talk to to the chat box to ask for help but it says I need to verify my account which that is the problem I am having. Does anyone know of a solution or has had this issue?
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Deadline for file request note opening calendar in all browsers
Hello. When setting up a Dropbox file request, there is an issue today with setting the deadline. When clicking to set the Deadline date the website will not allow a calendar to come up or for the user to enter a date. See image below. After clicking, text appears overlapping like a compatibility issue but that attempted…
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Dropbox MacOS extension supporting > Monterey?
Hi. I've just upgraded my Mac to MacOS Monterey and received the warning below. Apple recommends that I contact Dropbox about this, and though I am a paying customer, the only support mechanism that I can see is a relatively naïve Chatbot that could not parse my questions. Hopefully the community (and Dropbox staff who…
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I've been having issues with Dropbox for months. Getting stuck indexing anywhere from 1-80 files
Hi everyone, I'm a Win10 user running Dropbox v159.4.5870 on a business account with about 10 other users, all of which do not share the issues I have. I also share a Dropbox account with one person and they don't have any of the issues listed below: I've been having issues with Dropbox for months causing it to get stuck…
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Can't view my folders anymore
Since a a week or so I can't view my folders on Dropbox anymore in the web browser. I can log on to my Dropbox fine but as soon as I try to enter any folder I get (in German): "irgendetwas ist hier bei uns schief gelaufen" "beim Ausführen ihrer Anforderung ist ein Fehler aufgetreten" Like this the Dropbox is unusable. What…
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Error message: Cannot open this file. Access denied.
I cannot open files within one of my folders on my desktop app. I get the error message "There was an error opening this file. Access denied." I am able to open the files in this folder on the web or on my home laptop, but not at my work PC. My boss is also having the same issue. I checked the number of pathways thinking…
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I can't preview my Wedding Video HELP PLEASE!
Help! I took our 26 year old wedding tape and went to Walgreens to get it in electronic format. They sent to me via email to see it on DropBox. The video was accessible, and I was able to view it at the beginning. However, I erroneously changed it to a new file name with extension .mrw. Now, I cannot view the video -…
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Unexpected error when trying to save directly to Dropbox from email on my iPhone
Hi All, I’m trying to save direct to Dropbox from email from iPhone and getting the following error “Unexpected error: we encountered an error and could use your help. Please contact support and tell us what you were doing when this error occurred.” Any help much appreciated
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Windows app for s-mode not working
The windows app for s-mode does not work anymore. It freeze during the log in process. An app upgrade gone wrong?
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Compatibility with MacOS Monterey 12.1
Hello, I recently purchased a MacBook Air with its system "MacOS Monterey 12.1". I tried to install the application Dropbox but every time I tried, my computer doesn't want to install it : the download starts but after a few minutes, it stops and states "The download couldn't be completed". I searched on the Dropbox…
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Unable to login S Mode
Able to login ok via web but when opening in S Mode app cannot login due to reCAPTCHA, you enter username/password fine, then reCAPTCHA comes up, complete that as required but then after clicking verify it goes blank then reopens reCAPTCHA as though clicking login again so unable to get past this step, any help would be…
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Dropbox app gives a message about updating on Ubuntu 22.04
Hello I have installed dropbox on Ubuntu 22.04. Since a few days it complains that I need to update it. It is version 149.4.4568 I have downloaded the deb on https://www.dropbox.com/install-linux and did run that installer. Problems still exists. How can I solve this? Thank you
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Installation Failed Error Code 1073741795
I keep getting the same error over and over again. I have tried every suggested resolution and nothing has worked. Anyone?
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Dropbox fails to start because of permission issues for a nonexistent folder in macOS monterey 12.6
I am using a macbook air m1 running monterey 12.6. I had previously successfully installed dropbox with no issues, then dropbox stopped working because I changed the name of my home folder + user account in macOS. Dropbox still has full access to all folders, full accessbility, etc. This is NOT an issue of dropbox not…
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Where to find dropbox.py?
In https://www.dropbox.com/de/install-linux there’s a link to a python script: https://www.dropbox.com/download?dl=packages/dropbox.py But this link is a 404. Where can I find this file?
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"The directory name is invalid" error after moving the Dropbox folder to another drive
I recently moved the location of my Dropbox to D drive since the latest update automatically changed the default location of dropbox to C drive which had insufficient space. It did not work after doing that and showed me an error when i tried opening any files. After moving & fully syncing the files to my D Drive I try to…
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Unable to download dropbox application
This is timing out: https://www.dropbox.com/download?plat=lnx.x86 I see these errors when I go to https://www.dropbox.com/download 404 Not Found: /bfs/bwi/custom/shared/dbx-releng/dbx-releng/client/dropbox-None-159.4.5870.tar.gzrpc error: code = NotFound source = bfs/ffs/ffs.FFS/Stat desc = file does not exist:…
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Since new syncing icons, white Xs are prevalent in Dropbox
Hello, Since the latest Dropbox update (from when I was prompted to take a tour), my syncing icons have changed disappeared and replaced with white Xs on the files. I'm led to believe this is something to do with Windows, but why has it started happening now? How do I fix it? Dropbox is running fine and the make…
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Cannot register a new account (too many attempts)
I can't register a new account. Server shows "too many attempts" error. I can log in with an existing account, but i need to create a new one with work email. How can I solve the problem?
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Backing up Windows 11 desktop
Hi, I am trying to backup my windows 11 desktop to dropbox. The dropbox folder on this machine is on an external drive as the Surface go 2 I have bought max's out at 250gb. When i attempt to setup backing up the desktop to the dropbox folder i am told both the dropbox folder and the desktop need to be on the same drive and…