Error Messages

Error 500 when attempting to sign in on the site
i am getting an error 500 when i try to sign in ive already cleared my cache and tried using a different browser i submitted a bug report using the "self serve tool" and received an automated response to use the "self serve tool" this has been going on since yesterday and i dont see any outages listed on the outages page…
Dropbox unable to start on Linux container
Host is CentOS 7; all host filesystems are ext4. I'm trying to create a container using otherguy/dropbox. Container is successful at downloading current version of Dropbox client and requesting that computer is linked to Dropbox account. When it attempts to start Dropbox, I get the following error message: Couldn't start…
Dropbox.com error messages
I have tried to access "All Files" in Dropbox.com today but I keep getting the following messages: "There was a problem completing this request." "Something went wrong at our end." The browser is Microsoft Edge. What can I do please?
I can't accept a shared folder, it says I don't have enough space when my account is empty.
I can not accept a shared folder from another basic Dropbox account, it says that I have not enough space, but my Dropbox account is empty of files/folders...
Install headless on Linux 20.04 RUST PANICKING
Hi - looking for ideas on this, as it is the first time I've seen it... I download and install the client app on a Linux Ubuntu 20.04 server, set up on AWS. All seems to go well until I issue: ~/.dropbox-dist/dropboxd I get the following few lines of extensions loading, followed by an aborted start: dropbox: load fq…
mp4 files can't be previewed from an archive file
Hi, Can someone help with this error please.. ".mp4 files can't be previewed from an archive file" I could preview mp4 files for many years until now. Any ideas? The video files are only small, 20MBs. Thanks
Dropbox app won't start on M1 Mac running ****** Sur
I just got a new MacBook Air M1 running BigSur. Dropbox does show up in the Finder sidebar and it appears the Dropbox files and folders on my Mac have synced with Dropbox.com. However the dropbox icon does not show up in the tool bar at the top of the screen. Plus, I downloaded the Dropbox app but it won't start. error…
Unable to install Dropbox on Windows 10 - The installer encountered error 2
Hello, I am running Windows 10 Home 20H2 19042.985. I kept receiving a message that Dropbox needed to be updated. So, finally I tried it. It would download and run and close right away. I tried all sorts of things to try and get it installed. I was able to start the install when I booted in Safe mode with Networking turned…
Dropbox Won't Start - Stuck on Connecting / Starting
Out of the blue, Dropbox stopped syncing on Monday and now, it won't even connect and gets stuck on starting. It sometimes gives me an error that there is no internet connection (and there is). I've tried reinstalling and restarting and uninstalling and re-installing to no avail. I'm running Catalina 10.15.7. Both my…
Error found when loading /etc/profile:
I get the following error message when I sign into my linux desktop (platform details below) after rebooting (doesn't appear if I lock the screen and sign back in again): Error found when loading /etc/profile: /usr/share/modules/init/sh: eval: line 42: synatx error near unexpected token `(' /usr/share/modules/init/sh:…
The provided user information isn't valid | Acer Jumpstart
Hello, I just bought an Acer laptop and I am eligible for a 25GB Dropbox storage space. However, I cannot login my account, it shows that I entered invalid user information. I tried to unsync other devices but to no avail.
Dropbox Desktop App Keeps On Closing
Hi. I have a 2015 iMac. It is running ****** Sur v 11.4. I have the Dropbox Desktop app v 125.3.3463 installed on this machine. For some reason, the Dropbox Desktop Sync app will not stay open. It opens, starts to sync and then it crashes and keeps on cycling through this process. I've tried uninstalling and re-installing…
Install error 0x80096005
Hi! I'm trying to download Dropbox on my desktop, but I get the following error: "Dropbox Update Installation failed with error 0x80096005". I tried to download the full installation instead, but I get the same error. I have Windows 10 Home (Version 20H2) and McAfee LiveSafe security.
Folder upload fails on Dropbox.com
Hi, I just started with Dropbox Plus. I tried to upload large folders to Dropbox, which took quite a long time (sometimes about 2 days for some of the folders). When the uploading was finished, I got reports mentioning that large amounts of files could not be uploaded (180, 450 files...)!! Can I resume the uploading of the…
Blob URLs
Hello I am often downloading PDF files from the web, e. g. bank account statements and so on. When these documents are generated on the go (url starts with blob://), I cannot save them to Dropbox. To be precise: I am running the iOS Dropbox app (latest version) and Safari on iOS 14.5.1 (iPhone 7). As far as I know I had…
i can't install dropbox, allways appear ERROR 2 message, also in advanced installation mode
i can't install dropbox, allways appear ERROR 2 message, also in advanced installation mode. i've deleted all previous installations i've deleted %PATHS as you show in another post i've tryed install with ADM permission but allways appears ERROR 2 DROPBOX INSTALLER CAN'T BE EXECUTED. please, help. all my problems started…
"This file can't be previewed" Error Message
This morning I started receiving the error message "This file can't be previewed" when I try to view pictures saved in my dropbox account. These are all uploaded by me and span a couple years worth of pictures. This is a work account, so it's important these aren't lost. They are also linked on a google doc and the same…
Computer backup "can't backup without permissions" error for Documents folder. How can I fix this?
I'm trying to have DB back up my documents folder, but it keeps saying "cant backup without permission". Ive already set it to read and write for all users. How do I fix this?
I can't open my own files from the Dropbox folder, even after copying content outside the folder.
I have had major headaches with the Dropbox desktop app ever since installing it. In particular, the Dropbox app running in the background has caused my computer and my Internet connection to freeze many times. It even prevented the Windows Task Manager from loading properly so I couldn't ****** the Dropbox process--yet…
Dropbox unexpectedly quit Your files are safe. Restart Dropbox
We are getting error message as "Dropbox unexpectedly quit Your files are safe. Restart Dropbox..." repeatedly while files are getting synced to dropbox, this might have happened after Dropbox update of 120.4.4598. We are using Windows 10 OS.
I can't use Dropbox with Brave now
Hello, I usually use Brave browser. Since 2 weeks ago or so, everytime I log in, suddenly I get a message from the browser saying "STATUS_ACCESS_VIOLATION". For a split of a second I can see everything fine, but then the message appears. Previously it was perfect. I never had a problem and I've changed nothing in the…
Can't edit powerpoint files in dropbox folder
Hi, we have a dropbox team folder. In it, I uploaded a powerpoint that I want to be able to work on collaboratively with others. However, the "open in powerpoint for web" option takes me to a loading animation and then the following "Oops, something went wrong." I have tried restarting chrome (no benefit). Doing this in…
Direct Download: "cannot create file" error
In trying to "direct download" dozens of video files, many will download fine but many will bring up a "cannot create file" error and won't download. I've tried downloading many files at once, one at a time, clearing the cache, restarting the browser, restarting the computer...but once a file won't download, that one won't…
.docx files are supported but something went wrong.
When I upload a word docx and then try to preview it I get the error message: .docx files are supported but something went wrong. My file is 42.48 MB. Why am I getting this error, as I've uploaded previous files with no issue?
Windows User Account Control (UAC) keeps popping up
Do you want to allow this program to make changes to your computer? Dropbox.exe VERY ANNOYING. Comes up all the time. Was working fine for at least a year now, and suddenly I keep getting this message frequently. #makeitstop
Large file download keeps failing
I'm trying to download a shared file sized over 30GB. The download keeps failing. It reaches the end but says it failed and isn't the same file size. I tried on different browser, incognito, no difference.
My .jpegs won't open because they have an iCloud extension
I copied hundreds of photos over to my dropbox folders and now can't open many of them. the extension icloud has been added to many of them and now I can't access them. Any idea how to fix this? Thanks!
Drop Box Web/Website Not accessible
Hi I have the Dropbox app installed on my phone and desktop. On my desktop I cannot access Dropbox via a web browser. On my phone this is possible. The error on my browser (Mozilla) reads; Unable to Connect. I have tried: - disabling and uninstalling my Norton anti virus - using a different web browser - using a different…
Path error in Dropbox after User Home name changed..
Specifically Dropbox 112.4.321 on MacOS 10.12.6. Background: A restore from backup (TimeMachine) after a failed ****** drive resulted in a number 1 being appended to the User Name. Most things did not notice this, but I found it an annoyance for something which I now forget. So I used the time-tested procedure of renaming…
Not enough space to access folder
I have a basic (free) account with 5gb limit. Somehow, my main folder (unshared) was allowed to go beyond that to 7gb, and is now locked up with the message above. I have the obvious recourse of purchasing more space, and presumably, this will "unlock" my data. It's very strange that storage capacity be allowed to go…

Error Messages

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