Error Messages

File request, immidiately error: too many requests
Hello all, i started a file request but as soon as i want to use the created link, the error "too many requests" is shown. Till now not even one single file was uploaded. I did not use Dropbox for some months, so the traffic volume limit cannot be the problem. Can you guys tell me, what might be the problem? Via Mail I got…
Backup status : Error
After cancelling a backup I'm trying to redo that backup, but I'm getting an error message under status, even though I permanently deleted the first backup. Thanks for your help!
Does the Dropbox desktop app have to automatically update?
Hello, I am using dropbox with my company for a while now, we have a paid account and we are happy with it. Now, I am away for a month and I can work remotely with my own computer so it's all good. The other day, I realize that dropbox is not open on my computer so I try to open it, and it just tells me I can't open…
Can't redirect into reparse point please choose different target path
So, I uninstalled Dropbox. Now I find that my folders; Desktop, Documents, Downloads, Music, Pictures, and God knows what else are all set to my Dropbox folder. When I go to 'restore' these folders to their correct, default Windows 10 path, I get the above error message. This is outrageous. What is the solution?
Opening files automatically in Premiere (with Monterey)
I've just updated my system to Monterey and I'm having a problem with my old workflow. I used to open projects in Premiere and the app would find and synchronize automatically every file I needed from dropbox. Now the files I don't have at hand look all like OFFLINE, and If I try to link them one by one, it doesn't…
Uploading and Sharing DCP Folder and Files for Film Screening error files not compatible
I'm trying to upload my DCP folder which includes folders and files of about 84GB. I have plenty of space, but Dropbox says some of the files are not compatible and will be skipped. Has anyone experienced this and/or tried to upload a DCP or larger folder and files. Thank you!
Dropbox Desktop App won't connect (Apple Silicone M1)
Hi there, I did get a new MacBook Pro with a Silicone M1 Pro chip the other day. The new MacBook is running OS Ventura 13.1 Used my last time machine backup to migrate my data from the old Macbook with an Intel Chip. Now Dropbox won't launch/properly connect. Whenever I do launch the app form the "Porgrams" folder, the app…
"That didn't work for some reason" error when trying to open a shared link.
I was sent ym first dropbox video link in my email. When I click on it it goes to Dropbox and says..." That didn't work for some reason. If it's a fluke refresh the page..." Upon refreshing all it does is repeat this error message. Any smart peeps out there that know what's happening? Thanks for any help you can provide!
Receiving an error Content Unavailable The folder contents could not be displayed because of an unkn
Content Unavailable The folder contents could not be displayed because of an unknown error. Try Again
I can't upload files. It fails at the last minute.
I have now had this issue for a couple months. It happens on two accounts. I try to upload a file (plenty storage available) and it fails the upload or I get an internet issue popup. I am not having internet issues with either download or upload speed or other platforms. It gets to the finalizing stage and hangs up there.…
Access to share folder to a specific domain is restricted
I'm trying to share access of a folder to a specific domain. Tried from different accounts (Business and Personal) and different folders having the same result. I looked through all settings trying to find any option causing the issue but didn't find anything that helps.
Unicode Encoding Conflict
Now, before you link me to the dropbox article on that, I have read already read it, but what I wanna know is, where it says : What do I do now?If one of your files is appended with the words (Unicode Encoding Conflict), you can resolve it with either of the following options: * Simply leave both files or folders alone,…
Migrating data from Dropbox to Sharepoint using Migration tool
2 months ago I started a project for a client, migrate approx 1tb of data from Dropbox to Sharepoint using the Sharepoint migration tool. I was able to see the clients TEAM folder and scan/migrate the data initially. Now, the client is ready to move forward, I tried to run the same scan and migrate, it is failing. I went…
Account Public Links Suspended Due To Excessive Traffic
1) How do I know how much traffic my links are generating. I didn't even know this was a thing, but I have a Dropbox account with 50+ GB of storage and routinely use it to share digital assets with collaborators. In this case I uploaded about 10gb worth of raw footage for a VFX artist to download. I have other people who…
Cannot open text files. Undefined error.
When I try to open text files in dropbox from windows explorer I get "Undefined error" (translated from swedish). The local files with green check mark opens fine. When I select to make file local it opens fine, but this should not be required. What is wrong?
A lot of photos with 4kb in size, not able to be opened after promotion storage expired!
Hi all! I've encountered a problem accesing photos on my account after the storage has been reduced to 9 GB (Having almost 18GB of data already uploaded). Some of the photos and videos are absolutely fine, but starting with a point in time, most of the files looks to be present with the right filename and extension, but…
Can't login on my phone
Dropbox stopped working on my android phone. Tried a different network but still wouldn't work/sync/etc. Uninstalled and re-install it onto the phone. Now I can't login. I get the following message. "sign-in failed. Unknown error, please contact Dropbox customer support" I tried changing my password via my laptop then…
I don't see the online-only option
I saw the post about "make online only" for Mac, but I'm on a PC and have the same issue. When I right click on a file, I do not see an option for make online only. I'm using a new PC and thought when I downloaded the dropbox app I said that I wanted online access only. Do I need to uninstall and re-install, or is there…
Quicken Coupon says "code already used"
Quicken offers a coupon for 5GB free Dropbox storage for Quicken subscribers. However, upon submitting the code, Dropbox says my code has already been used. This seems to be a common issue as there are many similar posts in the Dropbox Community, but without resolution. Some say they chatted with Dropbox Support, but I…
is it possible to use a dropbox link to view a pdf file from the SMS messaging app of cell phones?
I put a pdf file in the public folder in Dropbox, copied the link and send it as a SMS message using a phone with Android 11. When I and also the recipient who is using Android 9 open the link it looks like a PDF viewer is trying to open the file but it only shows a brief message saying: (Cannot display PDF "name of file"…
shared folder conflict
Hi, I have a bunch of missing folders within sub-folders and I think the route cause is a main folder that says (shared folder conflict) after the name of the folder. Pretty sure it wasn't there before. It doesn't seem to be a syncing issue, and not a storage space issue. Anyone have experience in this and how I can…
Error (415) when trying to preview .html files that show as 0 bytes
I have a Notebooks app on iPhone and MacBook which saves text files as .html. The files are stored on Dropbox. I have just noticed that around ten of my files which have been created in the last 10 months are now showing as zero bytes. When I try to open the file via the dropbox website it gives an error message (see…
Folder shared for editing but when logged in I have no access
Hi I was invited to join a new group and a common folder has been shared for editing with me. But when I login with my existing Dropbox account connected to the same mail address as I received the shared folder invite, I can't access the shared folder when clicking the "Add to Dropbox" button, I get a message that I "You…
Zero bytes on MAC ventura
Hello 1st time here I've having a serious issue in Mac with dropbox. I use Mac to edit DICOM files. For each exam I have 1000+ files. So the zero files are driving me nuts, because may 3rd party software gives me error messages (zero bytes) and I can't open the exam. Opening each one of the 1000+ files that are needed for…
Couldn't Start Dropbox - macOS Monterey
After installing the new macOS Monterey I am getting the below error Couldn't start Dropbox This is usually because of a permissions error. Storing your home folder on a network share can also cause an error. For more information, click the help button below. I tried to remove dropbox using instructions on the website and…
Couldn't start Dropbox. This may be a temporary error. Please restart Dropbox.
Migrated data from my old Macbook Pro (Intel chip) to a new one (M2 chip). Dropbox was the only program that did not migrate. The dropbox name appears in Finder but with no files. The dropbox icon on my menu bar is gone. When I try to download the dropbox installer for the icon a message appears that the installer…
"Site wasn't available" when downloading content.
Trying to download some files to an external drive and the process begins but does not complete. I'm receiving the following error messages: "File wasn't available on site" "Site wasn't available" Thanks in advance for any insight.
Steam deck and dropbox, stuck on 'starting'
I installed dropbox on the steam deck (arch linux) from discover but now it is perpetually stuck on 'starting' but never opens. dropbox.dist folder is shows a locked icon so it may be not accessing the right folders it needs to on app start up? I tried changing permissions but still no dice, just stuck on opening and never…
Recipient of shared link cannot access the folder
I have a free account. I want to share a link to a folder. Dropbox allows me to create the share link. When I send the link to a friend, he gets the message You don't have access You can ask the person who shared the link to invite you directly. Does the other person need to have a dropbox account? I simply want to share…
cannot click dropbox icon on taskbar
Since updating to latest Window 11 (version: 22H2, OS build: 25227.1000), Dropbox icon at Taskbar cannot click. I tried unstall & re-install the desktop app but it still cannot click. Show as below screenshot.

Error Messages

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