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I've been having issues with Dropbox for months. Getting stuck indexing anywhere from 1-80 files
Hi everyone, I'm a Win10 user running Dropbox v159.4.5870 on a business account with about 10 other users, all of which do not share the issues I have. I also share a Dropbox account with one person and they don't have any of the issues listed below: I've been having issues with Dropbox for months causing it to get stuck…
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Can't view my folders anymore
Since a a week or so I can't view my folders on Dropbox anymore in the web browser. I can log on to my Dropbox fine but as soon as I try to enter any folder I get (in German): "irgendetwas ist hier bei uns schief gelaufen" "beim Ausführen ihrer Anforderung ist ein Fehler aufgetreten" Like this the Dropbox is unusable. What…
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Error message: Cannot open this file. Access denied.
I cannot open files within one of my folders on my desktop app. I get the error message "There was an error opening this file. Access denied." I am able to open the files in this folder on the web or on my home laptop, but not at my work PC. My boss is also having the same issue. I checked the number of pathways thinking…
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I can't preview my Wedding Video HELP PLEASE!
Help! I took our 26 year old wedding tape and went to Walgreens to get it in electronic format. They sent to me via email to see it on DropBox. The video was accessible, and I was able to view it at the beginning. However, I erroneously changed it to a new file name with extension .mrw. Now, I cannot view the video -…
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Unexpected error when trying to save directly to Dropbox from email on my iPhone
Hi All, I’m trying to save direct to Dropbox from email from iPhone and getting the following error “Unexpected error: we encountered an error and could use your help. Please contact support and tell us what you were doing when this error occurred.” Any help much appreciated
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Windows app for s-mode not working
The windows app for s-mode does not work anymore. It freeze during the log in process. An app upgrade gone wrong?
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Compatibility with MacOS Monterey 12.1
Hello, I recently purchased a MacBook Air with its system "MacOS Monterey 12.1". I tried to install the application Dropbox but every time I tried, my computer doesn't want to install it : the download starts but after a few minutes, it stops and states "The download couldn't be completed". I searched on the Dropbox…
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Unable to login S Mode
Able to login ok via web but when opening in S Mode app cannot login due to reCAPTCHA, you enter username/password fine, then reCAPTCHA comes up, complete that as required but then after clicking verify it goes blank then reopens reCAPTCHA as though clicking login again so unable to get past this step, any help would be…
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Dropbox app gives a message about updating on Ubuntu 22.04
Hello I have installed dropbox on Ubuntu 22.04. Since a few days it complains that I need to update it. It is version 149.4.4568 I have downloaded the deb on https://www.dropbox.com/install-linux and did run that installer. Problems still exists. How can I solve this? Thank you
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Installation Failed Error Code 1073741795
I keep getting the same error over and over again. I have tried every suggested resolution and nothing has worked. Anyone?
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Dropbox fails to start because of permission issues for a nonexistent folder in macOS monterey 12.6
I am using a macbook air m1 running monterey 12.6. I had previously successfully installed dropbox with no issues, then dropbox stopped working because I changed the name of my home folder + user account in macOS. Dropbox still has full access to all folders, full accessbility, etc. This is NOT an issue of dropbox not…
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Where to find dropbox.py?
In https://www.dropbox.com/de/install-linux there’s a link to a python script: https://www.dropbox.com/download?dl=packages/dropbox.py But this link is a 404. Where can I find this file?
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"The directory name is invalid" error after moving the Dropbox folder to another drive
I recently moved the location of my Dropbox to D drive since the latest update automatically changed the default location of dropbox to C drive which had insufficient space. It did not work after doing that and showed me an error when i tried opening any files. After moving & fully syncing the files to my D Drive I try to…
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Unable to download dropbox application
This is timing out: https://www.dropbox.com/download?plat=lnx.x86 I see these errors when I go to https://www.dropbox.com/download 404 Not Found: /bfs/bwi/custom/shared/dbx-releng/dbx-releng/client/dropbox-None-159.4.5870.tar.gzrpc error: code = NotFound source = bfs/ffs/ffs.FFS/Stat desc = file does not exist:…
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Since new syncing icons, white Xs are prevalent in Dropbox
Hello, Since the latest Dropbox update (from when I was prompted to take a tour), my syncing icons have changed disappeared and replaced with white Xs on the files. I'm led to believe this is something to do with Windows, but why has it started happening now? How do I fix it? Dropbox is running fine and the make…
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Cannot register a new account (too many attempts)
I can't register a new account. Server shows "too many attempts" error. I can log in with an existing account, but i need to create a new one with work email. How can I solve the problem?
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Backing up Windows 11 desktop
Hi, I am trying to backup my windows 11 desktop to dropbox. The dropbox folder on this machine is on an external drive as the Surface go 2 I have bought max's out at 250gb. When i attempt to setup backing up the desktop to the dropbox folder i am told both the dropbox folder and the desktop need to be on the same drive and…
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I can't synchronize my pocket app... Error 400
I can't synchronize my pocket app... Error 400
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I am trying to delete an empty Folder and can't find three dots
I am unable to delete an empty folder within my dropbox. I have tried instructions from YouTube and your community with poor results. There are no three little dots to the right of the folder to select delete.
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Problem moving Dropbox folder to another internal or external drive on my computer
Greetings, I do not see this specific issue addressed in other posts. I am trying to move my Dropbox from my extremely full C drive to another internal drive with plenty of room. When I follow the steps, a box pops up and says "Backup not supported on different drive. Disable PC backups before moving folder." Then, when I…
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Expired link
I sent an attachment last year and am trying to print it now but it states “This link has expired”, as the sender how can I reactivate or extend the expiration date as I do not show anything in the shared link. I just created the account today to fix it using the same email it was sent from and I do not see it. Help!!
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Dropbox App unexpectedly quit on Windows 10
I get an error when I try to open the Dropbox app saying "Dropbox unexpectedly quit. Your files are safe. Restart Dropbox..." It started about two weeks ago (and around the same time as two other unsolved posts on the forum). Two days ago I formatted my computer and reinstalled programs. This morning I opened the computer…
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How can I get the file metadata from the file ID of a shared file in the team Namespace.
I am writing an application that monitor the file events for the team; we have a team namespace and I am using the Refresh Team Token for the API in Java. The information I get from the event in the Event Log for a file event is not enough for my use. It does not have the File Hash Content, file size most of the time is…
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Desktop app cannot login to Dropbox
After I reinstalled Windows, the desktop version dropbox cannot login, I am sure the password is correct since I can login from Chrome, it keeps saying that login too many attemps and ask me to try after few minutes.. But a
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Removing member from folder problem
Hi all, I’m trying to remove a member from a sensitive folder who has left the organisation. However when I try to remove them I get a message saying - ‘Member Still Has Access. The member has still got access through a parent folder’ Any ideas how we get around this please?
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Ubuntu 22.04 Dropbox Trayicon changes to 3 dots
Ubuntu 22.04 clean install... At start the dropbox trayicon is displaying correctly. After a lockscreen and returning to the desktop the trayicon changes to 3 dots. from the terminal: dropbox status: up to date
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Error Messages: lost connection - Uploading Files
Hello, recently, I have been unable to upload small PPTX files that are well below the size limit to our web-based corporate (business) Dropbox account. The message is that it's a "lost connection". However, my Internet is working fine. I have checked my modem settings, Internet settings, Dropbox settings, and everything…
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Permissions Error when trying to remove my access from a shared folder I don't own
My basic account has a permissions error. I need someone from Dropbox to look at the backend of the account. Is there any employees of Dropbox that monitors this forum? Failing that, is there a way to contact Dropbox without buying a contract? Otherwise, maybe just deleting and recreating my account might be the way…
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Excel worksheet with a link
Someone shared an excel worksheet with a link. When I click on it there's a message telling me it didn't work. Could anyone help me?
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Dropbox website can’t be reached
Hello! Recently, I have difficulties with using the Dropbox on my PC. It reports: This site can’t be reached www.dropbox.com took too long to respond. ERR_CONNECTION_TIMED_OUT On other devices, for example mobile phone, I still can use it. It seems something blocking the access to Dropbox on my network using PC. How to fix…