Desktop

There is a new PC folder (labeled PC) created in the new backup program that backs up my files on the internet (dropbox.com) only . However, that same folder does not appear on the Dropbox App on my iPhone or on my PC (dropbox folder) - so none of the new files that are downloaded to the internet sync with the iPhone App.…

I'm running v198.4.7615 on a Mac running macOS 14.4.1. I have not yet upgraded to File Provider I previously dismissed the offer to sync an external drive, but changed my mind. In settings/backups I tried toggling "show setup notifications when new external dries are plugged in", and then I unmounted and remounted the…

Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed intermittent display issue of ignore icon when ignoring files via Windows context menu. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline…

*I'm copying and pasting my final reply to Dropbox support, who told me to come here - Dropbox syncs on Mac even when the app isn't open.* Dropbox should only sync WHEN THE APP IS OPEN. You have it running in the background now and didn't tell your customers. I don't want to have to click Pause Syncing every time I quit…

Ok so I've used Dropbox for almost as long as its existed and recently due to frustration with the never finishing indexing bug I was forced to find out why this kept happening so I could prevent it. Bear with me on this long post but trust me its worth it, what I found was mind blowing and game changing. So our business…

Hi I have a laptop that was backing up an external hard drive (called My Passport) It isn't anymore and if I look at the Dropbox Backup Page it says: "To Manage the settings of My Passport, sign on that device" and, apart from the option to view backuped up files - of which there are some, that's it. If anybody knows what…

I stoped Dropbox plan and after that, I can't found Desktop, Download, Documents on my MacBook. and So I re-joined dropbox plan and then I tried to back up, but it still can't because of permission issues. to do that, I need to open that folder on my MacBook, but I can't. Because they are missing. all missing Desktop,…

I am setting up Dropbox. I have an external drive named DROPBOX (My F Drive). I copied all of the files to my c: drive c:\user\username\dropbox. All the files are copied over and have a blue dot next to them. Here is what I want to do: Whenever I create a new file and copy it into my F Drive (Dropbox), I want to make sure…

Located in South Africa. I have 500 mbps down/100-200 mbps upload. When I use the browser to upload 1 gb, it uploads in a minute or so. When I upload the same 1gb via the dropbox app, it crawls at ~200-400 kb/s, taking over an hour to upload! I went into my preferences>bandwidth>don't limit upload and download speed…

I reset my computer. When I tried to download the app, it prompted me to buy the upgrade. It thinks this is now a 3rd device. Now what can I do besides paying for the upgrade?

For as long as I can remember Dropbox has notified my that 3 folders cannot be synced because I need to give dropbox permission to access the file. The 3 folders it is trying to sync are "My music", "My pictures" and "My videos". But when I click on 'go to folder' it takes me to dropbox/documents and there are no folders…

Why have the synced icons on my PC changed from a green circle with a tick (Available on this PC) to a solid green circle with a tick (Always available on this PC) when I haven't changed anything? Never seen this before and the only option on right clicking the Dropbox menu is to make online only...with a blue cloud icon.

Hi, i‘m using the up to date client on windows 11. My local dropbox contains 15.000 files. And he takes more than six hours to sync the files. What‘s wrong with dropbox?!?!

I run a telescope imaging system in California while I live in Virginia. I've had Dropbox installed for a good number of years but some time back I had to stop syncing as the system was in repair. For some reason I can't seem to get sync back on. I have created the folder where the images download from the camera on the…

Mac OS Sonoma 14.3 on a MacBook Pro M1. I have the DropBox preference Sync > New file defaults set to Available Offline - yet a lot of files are shifting to Online? This happens even when setting files and folders manually to Offline. My hard drive is getting to about 90% full, would this be why? Is there a way of making…

vorrei sapere se drop continuerà a supportare la versione macOS High Sierra e se Si per quanto tempo

I’m possibly being a bit dumb and missing something obvious here, but I’m having a syncing problem here. When I add a file to the dropbox app on my iphone, I can see that the file namd appears in the dropbox app on my mac, but it doesn’t fully sync. Instead a small icon of a cloud appears, which I have to click on in order…

Dropbox moved folders that I had left offline to online and I have to download everything again. The HD has space occupied but it is not downloaded

No idea where to ask about this. I know there was some kind of change with Dropbox and that Dropbox would no longer back up my Apple Photos library (thanks for that, Dropbox). I just tried to open my Photos app on my MacBook Pro and it told me that Dropbox needed to move my photos to a new directory. I created a new…

Hi, I have several points to clarify with the use of dropbox Backup I am wondering if it is possible to use iCloud and iCloud drive for saving my mac and Dropbox Backup for backing up my external drive. I am aware that I must not use both to save/backup the same files, so I configured Dropbox backup to backup my external…

Our company has one excel file in dropbox and another file on my computer looks up a value from a column in the dropbox file. Others need to use the file on my computer, so is there a way to change the link so it will work for everyone? current formula is…

good morning, I need your help. I use dropbox for job, from the account that my boss created for us, we have shared dropbox, so if I change o cancel a file, every people see that changement of cancellation. it's been a few days that every time I edit an excel or word file, it creates a lot of temporary files and this,…

I have a Android phone (ver. 9). I use a password vault that depends on its database file being synchronized between PC desktop and my cell phone. On a previous cell phone, this arrangement worked very well. Now with my new Pixel 7 pro phone, it is not working. I suspect it is because my cell phone version of DropBox is…

I removed dropbox syncing from an older laptop a while back because the laptop couldn't handle the file size. Today I reinstalled dropbox on that machine hoping to set it to online only so it wouldn't take up hard drive space. As soon as it installed it starting syncing and I noticed the files were not the same as on my…

Hi, I'll start with a bit of background: My 3TB fusion drive on my 2013 27" iMac failed recently so I replaced the HD with a new 1TB SSD. When I try to recover from the latest backup (from a time machine back up on an external drive) it turns out the back up is too large for my new SSD (I think around 2.1TB of the iMac HD…

Hard drive crashed, attempting to restore to new one Nothing seems to be happening 

Hi there. We have a problem that the DB is stuck. It is forever synchronization on some PCs with different amounts of files and types. Genrealy most of them are 3ds max files. We already do all possible permissions, reinstalling, and other manipulations with stop synchronization and then ON. Nothing helps, after…

Once again: It is my understanding that Dropbox's definition of "Syncing" is "Making sure that files in the Dropbox ONLINE (CLOUD) location are the SAME as the files on my LOCAL computer. Now, read the above sentence again, and then tell me whether my understanding is correct or false or incomplete. BECAUSE, I want to stop…

we use dropbox on our PC desktop but primarily use it on our our phones and iPads. We were traveling in Europe and it occurred to us that there’s no automatic logout feature for dropbox that we could find, if we were currently logged in to our iOS device and it were stolen from us, someone could immediately get into the…

Dropbox, I installed the Dropbox add-in on the Outlook client, and noticed that it does have the Upload files option as advertised from the following link below. I have reinstalled the add-in many times and still the option does not appear. And yes, my Outlook client does meet the requirements. Please confirm if this…