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Files stuck indexing after re-organizing on the Mac
Hey. I recently reorganized and renamed my company files in Dropbox on my Mac. After that, he spent hours synchronizing 7,000 files. When that didn't work, I read on a Dropbox forum about reinstalling the application and I did exactly that. Now it is taking forever indexing. What should I do? Uninstall and delete the…
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Upgraded my account and now I have multiple versions of Dropbox in my account.
Hello, After upgrading my subscription from monthly to annual payments, I suddenly have multiple versions of Dropbox in my account. I've found that I can't delete any of them without deleting all of them. How do I merge them all back into one? Windows 10 desktop I would download a screenshot, but this page won't allow it.
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How to hide a directory in Windows Explorer?
Hello I would like to know if it is possible to hide a created directory to specific users from the windows interface?
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Dropbox APP missing
The main reason why the construction company that I represent, had decided to start using Dropbox instead of a server are 2 1) Everything is in the iCloud no need to have computers with a lot of memory capacity 2) Everything was really easy to manage with the Dropbox App with the PC and Handy, especially in terms of…
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Dropbox stopped launching from Windows 11 start menu or taskbar
Stopped working today (possibly after windows update yesterday?). Will launch from notification area but not the others. Trien reinstalling - no effect. Any ideas or anyone else seeing this behaviour? Thanks
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The desktop app is stuck syncing 1456 files on my Mac OS - Sonoma 14.3
Dropbox not synching for hours/days. Tried multiple fixes: reinstall dropbox; remove in process files, tried fix permissions and fix hard links. Removed non-synching files. Reboot computer, suspend and restart synching. Currently stuck as it has been on "Synching 1456 files" 28 MB. By the way, why doesn't dropdown menus…
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Syncing issue on one of my computers
Ho acquistato la licenza per 3 dispositivi. Ho installato dropbox desktop su 2 pc + sul mio cellulare. La sincronizzazione tra i 3 dispostivi ha sempre funzionato. Sui 2 pc ho l'antivirus kaspersky. Dopo aver rinnovato la licenza dell'antivirus Kaspersky sui 2 pc, dropbox si sincronizza solo su un pc e sul cellulare. In…
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Handling a folder differently in multiple computers
Hello, I would like to have a folder placed in a computer, uploaded from that computer into dropbox as it is usually done, but only available to other computers through dropbox without downloading the folder into those other computers as well. How can I do this? Many thanks for helping me. Paulo
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Really Slow Upload...only Dropbox
Hey All, I'm moving over to Dropbox from GoogleDrive. I have Gigabit Fios (recent upload speed test 686.4mbps), but Dropbox is maxing out around 2,000kbps. I have 'don't limit upload' enabled. Any suggestions?
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Beta Build 193.3.5459
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed a source of crashes on Windows machines with limited memory. * Added functionality to automatically restart 'explorer.exe' when Windows Explorer causes sync errors during file system…
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How to stop Dropbox creating folders for backup
For some time, every time I create a new file on my MacBook using Microsoft software that I save to my Dropbox, the computer automatically creates the file (e.g. a document) and a separate folder with a backup copy of the file created. It's annoying, creates clutter, and probably uses extra memory. How can I stop this so I…
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Offline files not downloading on Win11
This is a new PC (Win11 Home) and I've installed the Dropbox client (191.4.4995) and then used Selective Sync to limit what is to be downloaded for offline use. My account is Dropbox Plus (2TB). I have "Save Harddrive Space Automatically" = Off, so all folders selected should download 100% for offline use. Sync status…
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Files being transferred from iCloud to Dropbox are reappearing in iCloud
I have 1,000s of files on five iMac's that need to be transferred from iCloud to Dropbox... unfortunately they are reappearing in my iCloud folder . Is there a configuration in iMac I need to change?
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Why are my files outside the Dropbox folder being synced to Dropbox?
Why unexpectidly, all my files appear with the Dropbox logo icon on my PC, as shown below?
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Selective Sync Missing under Sync tab
I just installed Dropbox for Windows 11. After installation, I noticed that all my files were syncing to my computer. I checked under preferences->Sync and I do not see selective sync as an option. I also right clicked a file and unsync is not an option either. Everything has a green check mark, no cloud.
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Syncing locks a file from being saved as a new file
Hi folks (not sure if this is the right category) Got a really weird issue with drop box locking me out of saving a file as a brand new file while synch is on. I have a default After Effetcs project file that i resave as a new file for each use. But when i go "save as" and use a brand new file name - drop box says it cant…
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MacOS: how to make all my folders available locally?
ve been a paid user for several years. It used to work seamlessly in the background and I loved it and recommended it to many orgs and friends. I'm on here today because I just set up a new Mac Studio. I installed DB and it seems to have randomly decided what folders would be online only and what folders are duplicated on…
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Managing backed-up folders via Dropbox Backup outside root Dropbox folder
I'm a long-time user of Dropbox via my employer's corporate account. I have recently opened an individual (3 TB) account to back up my personal files (mostly pictures and movies, some documents) on my Mac. I saw that there is a relatively new feature (Dropbox Backup) through which I can back up folders without moving them…
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How can I sign into the desktop app on Mac?
I finally realized that I was using the incorrect email address to log in to my existing dropbox account. I've downloaded the desktop app for mac. When I launch the app, it appears that I'm not signed in and now I can't locate the sign in dialogue box
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Dropbox taking up "other files" Disk Space on MacOS
Hey, I have an issue with the Dropbox Smart Synch function on my MacBook Pro M1 2020. Until recently everything worked just fine, I also have the "Smart-Synch-Update for Mac" Box checked in the settings. But now, when I synch a file or folder to "online only" it will do that and show, that the file has 0 Byte. But…
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Dropbox app won't open on Windows 11.
Hi. My dropbox app won't open when I click on it, run it as administrator, disable my firewall or anti-virus program, reinstall it, or anything else I have tried... It is the same for both my computer and laptop. I use windows 11, 64 bit system.
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Dropbox installer for OSX10.13.6
i am running OSX 10.13.6 on a mid-2010 mbp, and Dropbox requested an update, which then broke the version i had, and the dropbox site only seems to have the latest version ... in fact when i login during the attempted installation, i get a message that i have to get the latest version can i get an old installer that will…
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How do I get Folders to show up again in my Dropbox folder?
Hi, All; thank you for helping with this issue. I have about 30 TB of files on Dropbox in the cloud. I used Clean my Mac, and the next thing I knew, Dropbox was making all of my files available offline. The only way I could stop Dropbox from filling all my computer's hard drive was to uninstall the Dropbox app and then…
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How do I delete files from Dropbox without deleting them from my computer and other devices?
I do not use Dropbox for backup storage; I use a different service for that. But friends and fellow students sometimes want to share files in Dropbox, so I set up a free account. Somehow, I don't know how, Dropbox uploaded some of my photos to the cloud and filled up my basic Dropbox space. I would like to take my photos…
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.dropbox-ignore to prevent folders being uploaded to DropBox like git's .gitignore
Just like we have .gitignore for preventing files / folders to be uploaded to github, it would be nice to have the same for DropBox. I have a workspace folder with tons of node_modules folders. I want to upload the workspace folder to my DropBox but want to skip the node_modules folders. Is there a way to achive this by…
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"Your computer is currently offline. Please check your network settings." after 191.4.4995 update
Since this update my desktop version is not working. Nothing changed on my computer, also already reinstalled the software and now cannot even login. It just says starting and cannot even login after the reinstall. It says "Your computer is currently offline. Please check your network settings." Nothing changed with my…
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do I have to buy a Dropbox App for my computer and my phone?
do I have to buy a Dropbox App for my computer and my phone?
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Beta Build 192.3.4572
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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Downloaded video: audio and video are out of sync
Hello Dropbox Community, I was having no problem download videos to my computer and playing them back on my computer until a few days ago. Now downloaded videos playback with audio and video out of sync, the audio is a few seconds ahead of the video. I saw a suggestion to turn off browser extensions and empty the browser…
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.dbxignore still updating and trying to sync on Mac
Hi, I'm having an issue on my Dropbox app on my Macbook (Air 2020). On the menu bar the Dropbox icon is still on updating mode (as you can see in the picture ) If I click on the icon, in the panel there's a message: "updating .dbxignore file". It's the first time that I notice that message, and there's no chance to stop…