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How can I sign into the desktop app on Mac?
I finally realized that I was using the incorrect email address to log in to my existing dropbox account. I've downloaded the desktop app for mac. When I launch the app, it appears that I'm not signed in and now I can't locate the sign in dialogue box
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Dropbox taking up "other files" Disk Space on MacOS
Hey, I have an issue with the Dropbox Smart Synch function on my MacBook Pro M1 2020. Until recently everything worked just fine, I also have the "Smart-Synch-Update for Mac" Box checked in the settings. But now, when I synch a file or folder to "online only" it will do that and show, that the file has 0 Byte. But…
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Dropbox app won't open on Windows 11.
Hi. My dropbox app won't open when I click on it, run it as administrator, disable my firewall or anti-virus program, reinstall it, or anything else I have tried... It is the same for both my computer and laptop. I use windows 11, 64 bit system.
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Dropbox installer for OSX10.13.6
i am running OSX 10.13.6 on a mid-2010 mbp, and Dropbox requested an update, which then broke the version i had, and the dropbox site only seems to have the latest version ... in fact when i login during the attempted installation, i get a message that i have to get the latest version can i get an old installer that will…
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How do I get Folders to show up again in my Dropbox folder?
Hi, All; thank you for helping with this issue. I have about 30 TB of files on Dropbox in the cloud. I used Clean my Mac, and the next thing I knew, Dropbox was making all of my files available offline. The only way I could stop Dropbox from filling all my computer's hard drive was to uninstall the Dropbox app and then…
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How do I delete files from Dropbox without deleting them from my computer and other devices?
I do not use Dropbox for backup storage; I use a different service for that. But friends and fellow students sometimes want to share files in Dropbox, so I set up a free account. Somehow, I don't know how, Dropbox uploaded some of my photos to the cloud and filled up my basic Dropbox space. I would like to take my photos…
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.dropbox-ignore to prevent folders being uploaded to DropBox like git's .gitignore
Just like we have .gitignore for preventing files / folders to be uploaded to github, it would be nice to have the same for DropBox. I have a workspace folder with tons of node_modules folders. I want to upload the workspace folder to my DropBox but want to skip the node_modules folders. Is there a way to achive this by…
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"Your computer is currently offline. Please check your network settings." after 191.4.4995 update
Since this update my desktop version is not working. Nothing changed on my computer, also already reinstalled the software and now cannot even login. It just says starting and cannot even login after the reinstall. It says "Your computer is currently offline. Please check your network settings." Nothing changed with my…
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do I have to buy a Dropbox App for my computer and my phone?
do I have to buy a Dropbox App for my computer and my phone?
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Beta Build 192.3.4572
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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Downloaded video: audio and video are out of sync
Hello Dropbox Community, I was having no problem download videos to my computer and playing them back on my computer until a few days ago. Now downloaded videos playback with audio and video out of sync, the audio is a few seconds ahead of the video. I saw a suggestion to turn off browser extensions and empty the browser…
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.dbxignore still updating and trying to sync on Mac
Hi, I'm having an issue on my Dropbox app on my Macbook (Air 2020). On the menu bar the Dropbox icon is still on updating mode (as you can see in the picture ) If I click on the icon, in the panel there's a message: "updating .dbxignore file". It's the first time that I notice that message, and there's no chance to stop…
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Chinese characters in my deletion confirmation pop-up on Windows
Hi, Something new happen recently when I was deleting some files. When I delete something from my Dropbox, I get a notice that they're moving the files to the Recycle Bin and then another prompt that asks me if I want to remove those files from all the devices connected to the dropbox. The new thing that happen is the last…
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macOS File Provider not installed by default and needlessly erases and downloads files twice
I just restored my machine a macOS Time Machine backup, and I was surprised to learn that apparently the Dropbox installer doesn't use the macOS Dropbox File Provider implementation by default. Because of this, Dropbox then proceeded to delete all my files that I had already restored (in ~/Library/CloudStorage), then spend…
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Dropbox v191.4.4995 stuck on "Indexing..." on M3 Macbook Pro Sonoma 14.3
Dropbox Pro is stuck on "Indexing..." after installing on a fresh-from-the-store Apple Macbook Pro M3 running the latest Sonoma 14.3, even though there are no local files in my Dropbox folder to index. I can see and download all my files on the web client. I've reinstalled Dropbox multiple times (rebooting inbetween),…
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Desktop app requests admin password on macOS
Years ago I stopped using Dropbox, because it kept insisting that I enter my admin password for my Mac into a fake looking dialog box. Now I had to re-install it, because a customer insists on using Dropbox. This issue still persists: When signing into my macOS user account, Dropbox pops up a dialog asking me to hand over…
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"No internet connection. Your computer is currently offline" when I access my Windows device.
Dropbox installer fails, saying "The installer could not connect to the Internet. Ensure that your computer is connected to the Internet and your firewall allows DropboxUpdate.exe to connect then try again". But there's internet because I'm able to browse the internet just fine. I have Windows 11 Home 64bit. So I tried…
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Dropbox Syncing Without My Permission
Hi! I am running into a potential problem with Dropbox. When I started up my Windows 10 PC this evening, the Dropbox desktop app on my screen immediately started syncing, even though I had not prompted it to do so. I quickly clicked "Pause syncing", and then selected "Indefinitely". Now, the Dropbox desktop app on the…
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Dropbox desktop app stuck syncing 20 files on my Mac. All the troubleshooting didn't work.
Hello, I'm a long time Dropbox user, I've run into an issue with my Dropbox desktop application "Syncing 20 files" constantly for the past few weeks, though I've seemingly not changed anything about how I use the app. This is a problem that's already been well documented in the forums for various reasons, so I'll list all…
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Folders automatically changed to online-only
Dropbox folders suddenly all went to on-line mode and won't sync to mac. Have re-installed the software and have checked that there are no firewall, security, anti-virus or network restrictions. There is plenty of disc space. Can anyone suggest please why the sudden un-requested change and how to restore normal syncing.
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Dropbox icon missing from menu bar on macOS Ventura
dropbox Icon missing from Menu Bar on macOS Ventura. Before installing Ventura dropbox icon was visible in Menu Bar. I stopped the dropbox application and restarted it and there was no change. I uninstalled the dropbox desktop app and reinstalled it and it still does not appear. The files are syncing when I add new files…
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<SOLVED> No submenu in xfce
I'm using debian with xfce, fresh install. I've installed the current stable 64bit dropbox app but the icon in the tray does not respond to right (or left) clicks. It is a bit annoying but I could live with that if only I could access the sync preferences by some other means. 1. how can I get the icon to open the submenu?…
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Automatic sync
I have a database of publications with publisher subdirectories and issue sub-subdirectories on my desktop computer. I have duplicated this on Dropbox. When I add a new issue to my destop subdirectory, I must locate the specific database and publisher in Dropbox to put the new issue in the right place. Is there a way for…
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Dropbox won't automatically add a link to clipboard for a screenshot even though it saves in dropbox
When you enable dropbox to share screenshots and screen recordings using dropbox, part of the deal is that it automatically copies a link to the file on your clipboard. When I do that, the file goes to dropbox like it should, but it does not upload a link to my clipboard. Reached out to dropbox support, they had me update…
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How to move Screenshots folder from DropBox back to Desktop on Mac
Dropbox icon not showing in toolbar. I've deleted and reinstalled app. Then used cog to delete Screenshots folder. No luck. Screenshots still go to Dropbox.
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Dropbox is stuck syncing in a loop. How to resolve?
hi, I have a problem with dropbox. dropbox is stuck in a loop on file syncing and would never seem to complete the update. The icon remains in synchronization in progress but it is not doing anything because going into synchronization history the files always remain the same.
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Deleted folders from PC are syncing to the cloud
Hi, I am a new to dropbox and I have just joined the company that uses it as opposed to shared drives. During the initial setup far too many folders were set to sync with my laptop and I consequently ran out of space. Ill advised (was told it is one way sync), I stopped syncing and removed all synced content from the hard…
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Some folders have a red X icon on them, why?
Hi, First of all, I have read forums and searched in google. I didn't see any usable solution. 4 of my folders have X and red in the corner. But inside of these folders I don't see any file or folder marked with X. If you suggest some file may have some issue with characters, Please teach me how to find them. I checked in…
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Files not syncing for days, on my laptop I need help.
my dropbox files are syncing days later on my laptop than on my desktop just out of the blue. I've uninstalled and reinstalled the app on my laptop but files that are on my desktop the last 48 hours are still not showing on my laptop. they will eventually arrive up to a week later. any suggestions this started out of the…
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Lousy upload speed. VERY slow suddenly.
I'm really getting ******. I've spoken to dropbox a couple times about the extremely slow upload speeds i'm getting... The problem is definitly on the DROPBOX side since I can upload to other services at normal speeds. I'm getting upload speed tests all the time around 850 to 900 Mbps. I can upload a 2 gig file to the…