Desktop

Sync-Problem: Linux Mint 21.3 and Dropbox v194.3.6224
Hi, I have a silly problem. If I change a small file on my Linux machine, the dropbox-icon will get blue and will show "Syncing" for multiple days. After a really long time it is going grey again. What makes me wondering is, that if I go into nemo and look for the sync-status-icons, really everything is green. And, also…
Drobox using too much internet data without being used on Windows
Hello I am using a mobile hotspot Wifi on my PC and I noticed that Dropbox is using a few gigabytes everyday without being used. In a couple of days I used 20GB of data and it is slowing down my connection! is there anything I can do except stop syncing? Is there a way to optimize this data usage?? and why is this…
ARM binaries for Dropbox on Linux
At the moment, there are no ARM binaries for Dropbox on Linux. Are these planned at any point? The use case I'm aiming for is runing Dropbox on a Raspberry Pi to act as a local LAN Sync server for other machines running macos.
Cannot add Dropbox to Favorites or Locations on MacBook Pro
Hi I have tried all the suggestions for adding Dropbox to either Favorites or Locations on my sidebar and nothing works. I have tried deleting it and reinstalling it but it wont let me indicating it is open, which it is not. I have installed the desktop app again hoping a newer version or update would help. Nothing works. 😞
Setting up external drive with APFS Format to sync with Dropbox
What is the best practice to setting up certain folders within my external APFS hard drive and have them sync with my DropBox? This drive is connected to my MacBook Pro M1 processor
After updating Dropbox won't show up in Bridge
I use Adobe Bridge in my daily workflow and after the Mac update I can't get dropbox to show up at all. I tried making an alias, reinstalling, showing hidden folders. Nothing works. Please help. I'm running Ventura 13.2.1 with the latest Adobe bridge software.
Dropbox cache maybe not emptying and I can't find the Dropbox cache folder on Mac
UPDATE: I rewrote the post as I gathered more information. I'm a MacBook Pro 2019 user, OS Sonoma 14.2.1. I don't know where to retrive my Dropbox version, but it should be up to date as I always do updates when prompted. I suspect my Dropbox cache is overloaded, and I guess it is not emptying itself for some reason.…
How can I see all the files in our account?
Hi, We use dropbox for work. I only can see a portion of our dropbox account so often someone I work with will be perplexed why I can't see something they saved. Can you explain how settings need to be set so we can see everything we save within our account? Thanks, Jessica
There's a Dropbox folder on my computer that is not mine and I can't delete it
I've spent way too much time trying to find help in this matter. No live person to speak with!!! In cleaning out my computer I found a Dropbox folder. I do not have Dropbox and am wondering how this got on my computer! In any event, I tried to delete it and it says 'Folder In Use. The action can't be completed because the…
Beta Build 195.3.4906
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
Mac Tags and Syncing issue list on desktop app
Hello everyone, I'm new to dropbox and would appreciate some help with these issues: - When I upload tagged data from my Mac, the colour tags stay with the data until I set them to online only. In the online only setting, the tags cannot be seen in the dropbox desktop folder – neither does any tag information appear when I…
Dropbox App Will Not Sign In to Personal Dropbox
I have a business Dropbox account and have linked my personal account. When I attempt to connect my computer to the personal account it says it has been connected but then I am unable to complete the sign in process via the app on my MacBook Pro. Without being able to sign in, I cannot access the files in my personal…
Is it possible to create Automated Folder Templates?
Hey all, I use the dropbox desktop app much more than the web-based version, but have learned recently of the naming convention automation on the web-based version. Since my business deals in addresses, the naming convention I personally use it to add the address to each file that corresponds to that project. Here's how it…
Mac OS Ventura on M1 MacMini having difficulty converting to Apple File Provider
Been using Dropbox for many, many years. Trying to move this latest install to use Apple File Provider. Doesn't seem to want to go there. Is there a diagnostic Dropbox has that can point me to the Problem? Could a running application block the conversion or having a certain type of file block it. Got a cheat sheet of…
My Dropbox folder isn't updating automatically for a week now - how to fix it?
Since about a week the dropbox folder of my pc doesn't update automatically. How to repair it?
Dropbox tries to back up a file I excluded from back up on Win11
Hi there! DropBox Backup is trying to back up a file that I had excluded from back up. I'm using DropBox 194.4.6267 on Windows 11 to back up my e-mails from "%APPDATA%\Thunderbird\Profiles\<my-profile>\". In "Dropbox Backup" -> "Choose folders", I have unchecked / deselected / excluded the file "parent.lock"…
My DB folder seems offline and it doesn't sync new shared files
Hi all, My DB folder seems offline since yesterday. I can paste files in it, but there is no uploading icon. It is a shared folder (business account) and my colleagues have the same problem. We can't see any modifications and can't share the files. Everything was working regularily till yesterday afteroon, wifi is good and…
File upload gets hung up or loses connection
I am able to upload files to my account up to around 20 MB. However, when I try to upload files between about 25 - 45 MB, the website keeps getting hung up or losing connection. I have a good internet connection and I have plenty of space left in my account. How can I upload these files?
Two Dropbox folders after installing new app
OK, I downloaded and installed the new Dropbox app...now I have two Dropbox folders -- ugh! How do I delete the old one without losing any content????
Time left in sync gone again on Mac OS 12.7.3
I just noticed this on the Mac desktop app. It's a change in behavior since late Jan. Dropbox app v. 194.4.6267/ Mac OS 12.7.3. Clicking on the App in the Menu bar only tells me that the file is syncing, hovering over the same Menu bar app also only shows that the file is uploading (same as the pervious post). This is a…
Beta Build 195.3.4884
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
"Sorry. Photos can't open this file because the format is currently unsupported..."
I am not able to open the hundreds of photos in my Dropbox. I get the following message: "Sorry. Photos can't open this file because the format is currently unsupported, or the file is corrupted." These are jpeg files and were always able to be opened before this recent attempt. Do you know what happened and whether I can…
Dropbox stops syncing and icon disappears
I’m using an HP laptop as well as iPhone and iPad. When in my laptop, periodically the Dropbox icon (free version of Dropbox) disappears from my task bar and then I notice that files that should be syncing, no longer reflect the Dropbox icon on them. Why does this keep happening? What do i have to do to get my syncing…
Can't see all my files on some connected devices, why?
Hello! I have the Dropbox application downloaded on multiple devices, both on my IPhone, our IPads and on the family's various laptops. When I log into the ones I don't use very often, for some reason I can't see all the files that I KNOW are in my Dropbox. What do I need to do to see the latest version of my Dropbox…
Autosave Function for Office Suite
Request for an autosave function for office suite that enables saving in the documents source location, instead of being limited to saving on One Drive. Our team uses Dropbox as our hub, and are lacking in the autosave function that we get with the Google Workspace suite.
Desktop app changes not syncing with online
Hey - my desktop version of dropbox is not syncing with the online version & files - is there something we're missing? Maybe an update?
Dropbox Badge doesn't show who's working on our shared documents
Hi Everyone, I'm having an issue where my coworkers cannot see when I'm in a document and I cannot see when others are in it. There seems to be a problem with my badge notification but settings says it's 'on'. Is anyone able to help me troubleshoot? Thanks!
Syncing to a new laptop but I don't have the sync tab.
Hi all. I am struggling with syncing my dropbox to my new laptop. videos tell me to go to settings>preference>then sync but i do not have the snyc button. i would appreciate any help
Downloaded Dropbox to new computer, but not seeing old files
I downloaded Dropbox to a new work computer, but I am not see all my files. Can someone help this old man?!?!?!?!?
High CPU and endless sync, Can't add Full Disk Access for one user (SOLVED)
I'm posting this experience in case it can help. Dropbox desktop app on a Macbook with 2 user accounts. Both mac user accounts signed in to the same dropbox account. Desktop app version 193.4.5594 and MacOS 13.6.4. Not using the File Provider version. Symptoms: User 1 all is well. User 2 has high dropbox CPU usage even…

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