Desktop

Stop saving screenshots to dropbox!
Please help!! I have been trying for hours to stop saving every screenshot to Dropbox. I never initiated this and it's very frustrating to not find accurate advice in the help section. There is NO "import" tab anywhere under my dropbox preferences. I have already unchecked the "share screenshots and screen recordings using…
How do I temporarily disable Dropbox
Hello... I have a Mac Mini M2 running macOS Sonoma 14.2.1 (latest version) I have Dropbox 190.4.6383 installed and visible on the Mac Menu Bar I have a Google Pixel 7 running Android 14 (latest version) I have connected these 2 devices with a proven working USB C cable I am trying to use 'Android File Transfer' which I am…
Conflicted copy on a folder?
OK, I understand the principle of what creates a conflicted copy with a file, which has been updated while another user (or the same user's account on another machine) has also updated it remotely. But what gets a *folder* marked as a conflicted copy? I'm seeing an odd situation: when the encryption software we're using…
Empty Folder on PC showing 1.5TB
The dropbox file on the E drive is empty. However, when I right-click and select properties it's showing it contains 1.5TB. Please can someone explain why this is and what to do about it? Thank you
Nagging Icon about files that have issues syncing.
Hi, Not long ago I started getting a red alert icon overlaying the Dropbox icon. When I click it it says "Couldn't sync files". If I click "View now", it drops me at my laptop's desktop. This doesn't help me. I need a direct link to the exact file. Also, the popup referencing the files purportedly having bad characters…
Screenshots created for iMac desktop upload to Dropbox and don't show up on my desktop
I have a new iMac. I recently created a screenshot that I intended be viewed on my computer Desktop - something that was previously, always automatic. This time, I got a message from Dropbox which I thought was asking me to auto upload screenshots to Dropbox. Assuming this was similar to allowing Dropbox to copy a file or…
Missing 'Copy Dropbox link' option in Windows
Hi everyone 🙂 on the right click of edge browser, to move/back up to Dropbox keeps going missing and have to keep reinstalling drop box every day is there a fix for this please thanks
Stable Build 191.4.4995
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed an issue in Windows setup where clicking Go to Dropbox folder didn't open the folder. * Reduced sync error notifications due to user feedback. * Fixed a crash issue on Windows 10 and…
Beta Build 192.3.4458
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed computer backup restoration issue on devices with OneDrive backup enabled. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer…
'Online-only files on Mac' setting enabled - still hard drive is full
The settings are: Online-only files on Mac. I still don't have space on my hard drive. There is a clouded title named OTHER, that is not accessible on my Manage Files (delete) in the storage manager window, it shows 320.66 GB used. I don't know what it is or how to reach it. Could this be iCloud?
Dropbox is downloading folders I chose not to sync
How do I stop dropbox from downloading every file known to man?! I've never had this much trouble! I recently had to reinstall windows. I downloaded dropbox because it is convenient but I select only a handful of folders I want synced to save space and I'm guessing it waiting until I have downloaded everything before it…
Unable to update to Dropbox for File Provider
I am unable to a configure dropbox to work with MacOS File Provider. I am running MacOS 13.6.3 and have the latest version of dropbox. On the Sync tab of the preferences Under Dropbox for File Provider it says I am not eligible for the upgrade. My Dropbox contains some file types that are not supported. I have been through…
What exactly does the "backup to Dropbox" menu item do (Windows)?
If I pick this on a folder, does it leave the original files alone and simply make a synced backup copy in the dropbox folder? This is my desired result, but in searching I see a lot of irate people who have their files moved away or something. Perhaps that is something different though... Also, what is the general…
'There was a problem completing this request' error when trying to share files
On Windows PC, sharing a file or folder is not working with the following error message.
my computer backup doesn't show on my mobile device
Buonasera Sul mio smartphones Note 20 plus non riesco a visualizzare nella applicazione dropbox "i miei file" la cartella di backup del mio laptop Dell Vedo altre 2 cartelle dei miei altri 2 pc ma no quelle del Dell Potete per favore aiutarmi? --------------- Good evening On my Note 20 plus smartphone I cannot view the…
Accidentally moved a shared folder to another shared folder, how do I move it back?
Hi Somehow I did a drag and drop of one shared folder into a private folder. How would I remove it ?
Shared folders not visible on computer after update
Hello, I have a premium Dropbox account. The architecture of our Dropbox is as follows: S |_ A |_ B |_ C etc. S is a team folder. Members of S can see all the folders in S on their computers. The rest of the staff only have access to certain folders in S that are shared with them based on their needs. Note that we are all…
Cannot update to Dropbox for macOS Sonoma on File Provider
Hello. I'm on a mac (Sonoma 14.1.2). After recently reinstalling dropbox following the advanced reinstall instructions I am unable to (re)update to File Provider. I get the following p[ersistent message: "We can't move your Dropbox folder right now. Something went wrong on our end..." I previously had updated to File…
Never stop syncing, no tick marks on folder, no dropbox menu on right-click
Hi all. Anyone experiencing the same issues with me? 1. My dropbox NEVER stopped syncing. I have no idea which files are being synced (downloading or uploading). It's been like this for weeks. 2. My dropbox folders have no tickmarks indicating synced or the blue icon indicating syncing. 3. There is no dropbox menu when I…
Please help me stop an automated upload-process. It began after linking my new Laptop.
Hello, Yes ... although this email is about Storage Space, as you will see below; there are good reasons I will NOT upgrade yet! Why? Basically because, important issues about transparency and trust have been damaged! 1. My name is GraemeH. 2. I’ve had my 'BASIC account' for quite a while. 3. I was already planning to…
File under the ignored folder still cause sync issue
So, I have a folder named "Dropbox\!dev" within Dropbox directory where I store all my codes and programs. And I recently started using Visual Studio 2022 and it produce a lot of files under "Dropbox\!dev\.git and "Dropbox\!dev\.vs.". Problem is, when Visual Studio is running, dropbox gives warning that it can't sync some…
Unable install Dropbox in my new Dell AIO with UBUNTU 20.04LTS
I just bought a Dell Optiplex 7400 All-in-One with pre-installed OS UBUNTU 20.04 LTS. I tried to install dropbox which is a must for but unable to do so. It says: "trouble connecting dropbox servers - may be your internet connection is down or you need to set your http_proxy environment variable" I tried the solutions at…
64 bit Dropbox
Can we have a 64 bit version of dropbox please DropBox
Saving File Error Messages Using Adobe Audition
Does anyone have a resolution for when getting an error message when trying to save a file directly to Dropbox from Adobe Audition? I used to occassionally get an error message that said "An error occurred when saving file to disk. The destination may be full or no longer available." And most times, after I attempt the…
Moving files/folders to online-only doesn't do anything
All my files are currently on sync'd to my laptops. However I would like one laptop to have most of the folders set to online only. I've used the Manage Hard Drive Space tool, but it doesn't seem to do anything. It says it's done. but the files are still on my laptop. I wondered if I had to manually remove the files, so I…
Problem accessing dropbox in the MacBook terminal.
Is anybody having some similar problem? I'm using MacBook Pro Mac OS Sonoma version 14.1.2. Everything works fine in finder but no in terminal.
Can I avoid Dropbox for macOS on File Provider on my new computer?
I have dropbox v189.4.8427 on my Imac (catalina OS). If I get a new Imac (M3 chip) can I still use my current version of dropbox? I'd rather not update to the newest version of dropbox (Dropbox for macOS on File Provider) as there seem to be issues with it.
can't delete dropbox filepath from Windows Explorer
I'm having an issue with trying to uninstall Dropbox from Windows. While I was able to correctly remove the application from Windows using its uninstaller, it did leave behind this weird "dropbox" file path in Windows Explorer. However, whenever I try to click on the file path, it just gives a "location is not available"…
I reinstalled the desktop app on my Windows 10, and now I have two Dropbox folders on my device.
I accidentally interrupted reinstalling the Dropbox app on my Windows 10 desktop while I was trying to deal with sync issues. As a result, I am now in the following mess. 1) all my files are visible and up-to-date at dropbox.com 2) they seem to be replicated in a folder called Dropbox(Old) on my desktop 3) there is an…
Right-click no longer works
Yesterday, Dropbox worked fine: when I right clicked on an item in the Dropbox folder on my Mac desktop, an array of options popped up, including one for creating a Share link. Today, that right click doesn't work and no options pop up. I know this question has been asked/answered before here, and I've read the prior…

Desktop

Discussion List