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People with password sharing option disappeared?
I have been using Dropbox Plus for years and I no longer have the option to share folders with passwords. I do not know if something is wrong with my program right now, or if this is yet another new change to Dropbox this summer. If this is a change, I am very disappointed. I'm here hoping for a solution or at least an…
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How can I prevent the Dropbox app from re-syncing everything to my formatted device?
Hello, I'm writing you because I will have to format my computer - due to corrupted system problems - and so the question of my dropbox is raising. I have a video studio with collaborators and we have 45 terabytes of data online. I would like to know the best way to handle this, without loosing anyfile and without…
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Cannot get Dropbox desktop app to run in MacOS 12.7.3
Dear All, After trying many options, including advanced reinstall, removal, etc... I can't get the dropbox app to run on my computer (I decided to reinstall, as it was giving me all sort of problems with syncing). The app has full permissions to access the file system, however, it is stuck in the "starting" mode, and I…
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Mass Deletion Alert (Mac OS Ventura 13.2.1) MacBook Pro
There really isn't a good "category" to post this under so i'm using this one. Over the last several months. I received an email that there was a mass deletion. While at home, I saw this email last night about 9pm - yes it was a sleepless night since my laptop was at work in the office. This has happened about 3 or 4 other…
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Arch Linux Dropbox Gnome app indicator drop down menu
I use Arch Linux as well as many other Linux flavors. Often on Arch with Gnome desktop I had trouble getting the Dropbox drop down menu to look and perform properly. I searched the Internet but really found nothing addressing my problem. I actually gave up on it for a few months. While trying to correct another problem…
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Why won't my devices sync with each other?
I have no idea if this is the right area. My tablet and phone show a 3 Month old version of files and not all of them. I've tried signing into the web app. I've tried uninstalling and reinstalling on my phone and nothing works. IT looks like syncing had been paused on the computer but even once that happened it doesn't…
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Trouble logging into my Dropbox desktop app after moving Dropbox folder
My local drive C got filled up so the files in my dropbox stopped syncing to my computer. I tried moving the Dropbox to other drive , but it seems i didn’t move it appropriately and the Dropbox stopped working. I uninstalled the app and tried downloading it but the Dropbox installer keeps showing an error that refuses to…
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There is a bug with dropbox and google drive, if installed on the same machine
There is a bug with dropbox and google drive, if installed on the same machine (I am using a 2014 15" macbook pro on macOS 11.7.7) at start up, if google drive loads first (and it always does) then dropbox does NOT show the checkmark icons (SHOWN here): The workaround solution is, after starting the computer and waiting…
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Latest Dropbox Beta (194.3.6189) is constantly in Syncing state.
Hello, Since I use "early access/beta" versions of Dropbox, my system has been updated to 194.3.6189 lately, and the application is constantly in "Syncing..." state. Details are below. OS Details * Debian Linux Version 13 (Testing) * KDE 5.27.10 * Dropbox 194.3.6189 Steps to Reproduce: * Install Dropox 194.3.6189 * Start…
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Sync icons keep disappearing on macOS Sonoma
Sync icons will appear and disappear on Sonoma for Mac. I've reached out about this issue 4x and the support team just sends me outdated articles. Your support is a joke! If you guys want to hide behind a "Chat" or "Email" outsourced service I'll take my company business elsewhere. This is clearly an issue that no one…
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New files are not stored offline despite the setting in the desktop app
Here's what I'm seeing: New Files Default is set to Available Offline, but files added via a different computer last night are NOT automatically downloading. I have to either open them or manually download them. As an experiment, I went offline and tried to open a cloud file. As expected it didn't work. This is the only…
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Is there a way to have Dropbox deleted files go to Mac Trash?
I'm running Dropbox v193.4.5594 on an iMac-M3 on macOS Sonoma 14.3.1 I'm under the impression that when I deleted a file in Dropbox it would go to my Trash folder... but now when I delete a file Dropbox tells me that it will be deleted immediately, no Trashcan... Is my previous memory faulty, and/or is there a way to be…
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Ubuntu Linux: Website says it supports xfs file system, but Dropbox demands Ext4 or NTFS?
Hello, I have an Ubuntu virtual machine running on Unraid. I have mapped one of the hard drives in the server and mounted it inside the virtual machine. Ubuntu reports the filesystem of this share as xfs. https://help.dropbox.com/installs/system-requirements According to this page, on 64bit Linux installations, xfs is…
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How can I make my online-only files accessible again?
Rookie Mistake! I was trying to save hard drive space on my laptop, and made my dropbox fold online only. Now I cannot open anything. I would like to restore access to my desktop, and tried making it available again using "sync," but no go. How to I restore my access? JMS
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I can't start the desktop app on Windows as I'm getting a permissions error
running windows 10 Prp Version 21H1
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When I try to edit PDFs it asks for a signature. No signature should be required.
Hi, I have editing privileges and can edit word.docx but not PDFs. When I try to edit PDFs it asks for a signature. In fact, my editing privileges are supposed to be unrestricted. No signature should be required. I would appreciate some help on this point. Kind regards, Bryant1948
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failed to execute web browser firefox
when I start ~/.dropbox-dist/dropboxd I get the message Failed to execute default web browser
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Dropbox hung on connecting Arch Linux
Dropbox was hung on connecting. Previously it was working fine. I was using Arch Linux, Gnome desktop. For a long time I couldn't find a solution. I was looking for a problem with Dropbox. The problem turned out to be Arch Linux adopting dbus-broker instead of dbus-daemon. I reverted to using dbus-daemon and now Dropbox…
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Beta Build 194.3.6224
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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Dropbox will not open after changing the home folder name & user account macOS Big Sur
Hi, I just changed the name of my Mac user account & home folder following Apple's instructions. Everything works fine except for Dropbox. When I start it I get the message that it needs to change permissions for the folder, which is the old home folder name. If I put in my user name & password I get another box saying…
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Can I have the same files available offline on one computer and online-only on another?
So I have all Dropbox files on my iMac and can I reach these files by the dropbox on my macbook air with online. It saves a lot of needed memory
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Only showing blue syncing icons - nothing green in Finder
After the pain of having to reinstall dropbox on my Mac, I see every file that has been downloaded only has the blue sync icon - or the in the cloud icon which is normal. But no green icons anywhere. The files seem to be OK, but clearly something isn't being completed. I have restarted my Mac a few times as well as…
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Can Dropbox and OneDrive make peace?
I have a large volume of photos and I want them to be stored both in OneDrive and Dropbox. But I have discovered that pointing both services to the same folder makes each service crazy with sync errors. I read about a possible solution with the MKLINK command, but I couldn't make any progress with that. Can this be done?…
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Control Dropbox Sync
At the present time Dropbox does not have batch control commands to Pause and Restart sync so it does not influence other work. What would the effect be of using batch to change the name of a Dropbox folder to another empty folder so that temporarily there is nothing to sync. Would Dropbox then erase all of its existing…
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Beta Build 194.3.6189
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * Introduced desktop preview functionality. Certain users will now have access to a Preview with Dropbox context menu and hover button on the Tray, enabling them to preview…
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Loading Dropbox files onto new laptop
I have used Dropbox for many years and have had no troubles keeping my files sync'd between two machines. Over the years the total file size has grown to about 500 GB. I have decided to add a new laptop to the stable. Dropbox is installed and I have sync'd a few directories - about 10% of the total. But the network I am…
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Stable Build 193.4.5594
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed a source of crashes on Windows machines with limited memory. * Added functionality to automatically restart 'explorer.exe' when Windows Explorer causes sync errors during file system…
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Dropbox Issues since Windows 11 Update
Hello, I've recently noticed issues with Dropbox, I can only assume this is since the Windows 11 update to my laptop. 1. Dropbox app won't open. (No issues with firewalls, have uninstalled, advanced reinstall and even reset my entire laptop). The app not working means I can't back up my laptop... 2. During installation,…
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Files created on one computer not showing up on another
I just got a new computer and the Dropbox files on my old computer are nto all showing up on my new one. Yes, I have installed Dropbox on the new one with my login information.
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Getting started with Dropbox desktop and mobile apps
A beginners guide to Dropbox apps We’re delighted to be here with you as you take your first steps with Dropbox and our aim is to make them as simple and easy to take as possible. Today, we’re going to be talking about Dropbox apps. Here’s everything you need to know: * What is the Dropbox desktop app? * Downloading the…