Desktop

My edits on files are not syncing for the other members
do anyone have any syncing issues with dropbox, i am part of a group with 3 members whenever one of the members saves a file i can see it and it uploads correctly, however when i try to save and upload a file to a certain folder it doesn't load or sync up on anyone else's computer i have tried deleting, reinstalling…
I can't scroll through photos anymore on Windows?
I used to be able to: open my dropbox folder, click on a folder with pictures, double click a picture to have it appear full-size on my screen, then scroll through the rest of the pictures in that folder by hitting the cursor keys. Now, since the update, sometimes I can't scroll at all, or when I can, it will show pictures…
Unable to install dropbox
I was encountering problems with my dropbox. When starting my pc I got a notification stating that I had an invalid installer on my device. After de-installing dropbox I wanted to download the program again so I could start my work but when I try to open the installer it gives me a notification saying: installation failed.…
Beta Build 193.3.5535
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
Unable to install Droxbox on my Windows 10 PC
I get the following error report: bn.BUILD_KEY: Dropbox bn.VERSION: 193.3.5459 bn.constants.WINDOWS_SHELL_EXT_VERSION: 69 bn.is_frozen: True machine_id: c618fa91-fe7d-4c57-8b51-6791835c8746 pid: 16932 cwd: 'C:\\Program Files (x86)\\Dropbox\\Update\\1.3.863.1' real_path='C:\\Program Files (x86)\\Dropbox\\Update\\1.3.863.1'…
Is there a workaround for files with unsupported characters that don't sync?
Hi I'm aware that there are restriction on windows filepath characters that drop box does allow. I have access to a dropbox which I want to download using the desktop app so that the file modified date is preserved (Doesnt seem to be on the website downloads). Unfortunately a couple of the folders names in the dropbox have…
I deleted the dropbox app off my desk and now I can't open my files.
I deleted the dropbox app off my desk and now I can't open my files. Now I can't even make a new folder on my desktop page, located any of my files, downloads or documents. I've contacted Apple and have been trying to get their help for the past 5 hours and they said it's probably because I had DropBox and it changed the…
Beta Build 193.3.5535
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
New Dropbox "drive" on macOS Sonoma?
Last week, I upgraded from a 2017 iMac running macOS Ventura (last supported release) to a new Mac mini running Sonoma. Yesterday, I discovered the new files I'd been adding to my local Dropbox on the Mac mini were not showing up on an older Mac running Ventura. Today, I found the reason – I now have two Dropbox "folders"…
Dropbox for macOS on File Provider. There is no /Library/CloudStorage/Dropbox located in my folder.
I installed Dropbox for macOS on File Provider on my new iMac running the latest Sonoma OS. Your info states that the actual folder with my files is located at /Users/***/Library/CloudStorage/Dropbox. Here's what I found: 1. There is no /Library/CloudStorage/Dropbox located in my user folder. 2. Nor is there…
How can you switch back to older look of dropbox
This new version is cumbersome. I can not use the mouse to make a window over the files I want and move them all to where I want in less than a second anymore. Does anyone know how I can switch back. I also do not like the files being pushed below all this suggested activity.
Mac Desktop app won't open after migrating my user profile from an older Mac
Mac Desktop install has started to fail on open after moving my user account and profile over from an older mac to a new MacbookPro M3 Max. I have read som of the similar messages in the forum and followed the uninstall/reinstall procedure. Help appreciated? App fails on open with following error message text bn.BUILD_KEY:…
How can I bulk download all my files from the website?
Hi. I can no longer afford the monthly fee, but have 26gb of files. Please can you advise how I can do a bulk download perhaps multiple zip.files rather than individual downloads?Many thanks
I can't access files on my laptop, but I can on the site, why?
Hi, I've had Dropbox at my laptop for a few years but as of a few days ago, I can't seem to access file at my laptop while I can still access files online. I've tried to uninstall Dropbox to try it fresh but it wouldn't let me uninstall either. I'd greatly appreciate it if you can help. Thank you. S
ubuntu 23.10 stopped working "isn't running / is already running"
Been using dropbox on ubuntu desktop for years, sometime late last week it stopped working. Phone app is uploading photos, I can login to web browser and see photos, but on the desktop ubuntu system the ubuntu app says it "is running" and says "it isn't running". Rebooted, reinstalled it, no change dpkg reports "ii dropbox…
Way to located the sync problem, since my Mac device is stuck syncing?
Hey!! I upload plenty of Logic Pro X (music production) projects to my dropbox (over 1 TB now) via dropbox sync backup through a physical external harddisk. I recieved som sync issues regarding the use of backslash which is not allowed in Dropbox's system. when I click the "show file" ("vis fil" in Norwegian) button to see…
How to obtain the web URL (Markdown format) of a file on a local computer using Mac Finder?
How to obtain the web URL of a file from a file located in the Dropbox folder on a local computer using Mac Finder? Ideally, the URL should be in markdown format so that it can display the file name when pasted into markdown-compatible software, and clicking on it should open the file in a web browser. If it's possible to…
Ignoring a folder doesn't solve a concurrency problem in Windows, while pausing dropbox does
Hello, I have a Flutter project in my Dropbox folder. I get an error C1090 building it to windows, this error is related to simultaneous access and the log shows it's on a file in the "build" subfolder. Most probably it's dropbox keeping the file blocked while it syncs it. If I pause dropbox the error goes away, but it's…
I deleted my dropbox and it deleted my desktop and documents folders. How can i restore them?
Hi everyone, I downgraded my Dropbox account, and because it had been syncing my desktop and documents folders, I was over the storage limit for the free account. I tried to follow the help centre instructions to remove the backups, but i didnt have the same options on my laptop as were shown on the screenshots. So, i…
Urgent: Syncing wrong direction!
Problem: Dropbox was not syncing. It was stuck on Indexing at 307 files. Comparing files on my laptop to files on Dropbox.com, it appears that it has not synced properly for many months. Solution produces new problem: Following helpful advice, I did many things, including updating/reinstalling the app on the laptop,…
macOS Monterey 12.0.1 - "Dropbox Folder Missing"
The other day, I rebooted my Mac and Dropbox greeted me with the following notification: "Dropbox Folder Missing. Your Dropbox folder has been moved or deleted from its original location. Dropbox will not work properly until you move it back. It used to be located at: /Volumes/Data/DB/Dropbox To move it back, click "Quit"…
Sync is getting stuck and won't complete
Sync never finishes, Every morning I check the status in the Dropbox app. It's the same 26GB that never completes. I am only using 32% of my Dropbox account, so it's not the size. I'm up to date on payment. Is there a way to see a single concise list of the files/folders it is trying to sync? Either in the Dropbox app or…
Where are Dropbox settings in PC?
I have Windows 11. I can't access Dropbox settings on my PC. When I click on the taskbar icon, the systems appears to be working on something but nothing happens. I have uninstalled and reinstalled Dropbox. Firewall allows the Dropbox functions, and antivirus doesn't block it. What can I try?
Dropbox folder in File Explorer in Windows 11 is painfully slow
I recently 'upgraded' to Windows 11 and the new File Explorer is now painfully slow when navigating the Dropbox folder. Simply navigating the hierarchy takes seconds and the Windows busy ring appears twice for each click. I have tried: - reinstalling Dropbox (currently 139.3.4798) - enabling Smart Sync (this will likely…
Storage space on my device hasn't changed even after using selective sync & online-only.
Hi. I have 1.9TB left of my DB quota. My computer is out of space (240 out of 245 Gb used) due to the DB folder. I used BOTH selective sync AND online-only to storage my files in the cloud. Yet, my computer HD is still out of space. The storage space taken up buy DB has not moved a notch. I have DB Essential. It is…
Windows 10 - Accidentally Clicked Make Available Offline for 700 GB drive.... How to stop sync?
I was trying to access the folder in a new window and stutter clicked on the context menu and clicked "Make Available Offline" for a drive that's 700 GB of design files.. Aside from quitting the app to prevent it from syncing the entire drive and bricking my hard drive to capacity, is there a way to undo this setting? I'm…
Migrating to New PC / Business & Personal Linked / Only Personal Shows in File Explorer & ERROR MSG
Thanks in advance for any help. I'm migrating to a new PC. How do I get both Personal & Business directories to show in File Explorer? My old PC is Windows 11 and File Explorer shows both my Dropbox (Personal) and Business Dropbox directories. Been a few years (5 actually) and don't recall how I managed that before. My new…
Stable Build 192.4.4605
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed computer backup restoration issue on devices with OneDrive backup enabled. * Added functionality to automatically restart 'explorer.exe' when Windows Explorer causes sync errors during…
My entire Mac home folder now exists within dropbox?!
To my great surprise, I just realized that my entire Mac home folder now exists within dropbox! I learned this while aboard a plane without internet access. I see that within dropbox settings, there is an option to "new files default: available offline". But what about the rest of my files. I need them to be accessible…
Cannot open photos files (*jpg, *.jpeg, *.png)
Hi, I have problem with opening of photos files, stored on Dropbox. Browser Using browser logged to Dropbox in preview phase, getting message "Couldn't preview this file", after downloading and opening, message is "It looks like we don't support this file format". Explorer Opening files from explorer side, (Dropbox client…

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