Desktop

Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…

Hi All, after updating to MacOS 12.3 I have not been able to open project files (Premiere/After Effects) without errors of not finding files that are in dropbox as 'online only'. Prior to the Mac update all files would auto download to be on my machine locally. I know there's an issue with full support for OS 12.3... any…

Many files and folders that I have edited on my desktop are not updating online. I have checked all the settings (allowed use offline), checked my network, unlimited upload speed, uninstalled and reinstalled, and don't know what else. Attached screenshots are of my desktop (see two files updated yesterday) and my online…

We have several clients who utilize Synology NAS servers running DSM 7.2.1-69057 Update 3 & Cloud Sync configured to sync to their Dropbox Teams accounts. All were working great up until the end of April 2024 when they all stopped syncing within days of each other. To test the connectivity from Cloud Sync to Dropbox, I…

Since upgrading and having Dropbox move the dropbox folder to locations in my finder, it periodically disappears. I have quit, restarted and have it re-appear again, but it's gone again. I can quit dropbox again, and restart again, but I hope there is a better solution than doing this every few days. Everything else is…

So, if I permit Dropbox to backup my files (onto a portable HD), which somewhere along the way my new Dropbox said I could do (so I clicked on it before loading up my photos on Dropbox) --then could I simply delete the photos from my Dropbox and they'd stay on the portable HD, but be gone from the Dropbox?? It seems like a…

Hello 🙂 I wonder if someone can help me? I have recently cancelled my Dropbox Pro plan and want to go back to my "free" plan. However, I'm now, obviously over my allotted space by a significant amount. I'd like to delete the folders/files in my Dropbox account so I'm not over that limit. My account was previously linked to…

newly installed dropbox (laptop, windows 10) will not open so cannot move it to file explorer

Hello, This was asked in another thread in 2023, but there wasn't an answer. I thought I would try again. I like to use the Windows 10 photo app to do a quick check on photos when I don't want to fire up Adobe LrC. If I view photos from a folder other than Dropbox, I can scroll through all the photos in the folder using…

Trying to uninstall Dropbox Client in my Win 10 Home edition n the uninstallation process incompletes with "Dropbox failed to uninstall" n try to remove manually n reinstall it also ends up with the same error. Already follow the steps from previous post in Dropbox Community, still no luck. Can please help......

please help me, when Syncs the download and upload speed is always below 100kbs,, I have checked my internet speed test, it is 50mbps and it is very normal,, I have deleted all the extensions on Google,, I tried downloading a YouTube video, the download speed can be up to 5mbps... I've asked customer service, the answers…

Hello, Windows 10 OS drive is full due to Dropbox. So I moved the Dropbox folder from C: user\document to e: drive (a 2nd internal hard drive). The Dropbox folder moved but it would not free up any space in C: and I can't find the Dropbox folder in C: drive anymore to do anything. How can I free up the space taken by the…

On a new Windows 11 laptop, many files are showing as 0 bytes on disk, in both Dropbox and Windows Explorer properties. These are files of all sizes, not just tiny ones. I have only basic account, so all files should be local. The problem is that I use tools like WinDirStat to see what I'm using, but these are now not…

I'd like to install and run Dropbox from a bootable usb for portabilit with and operating system that loads into ram for speed a here is a list of possibilities. Can dropbox run on any of these? https://en.wikipedia.org/wiki/List_of_Linux_distributions_that_run_from_RAM#Table

HI the selective sync is gone. I use to be able to go to Preferences, Sync, then selective sync. but now it has Dropbox folder updates you are not eligible for the new Dropbox for MacOS on file provider at this time. Any help would be great thanks 

Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…

Is anyone using dropbox on a usb installation of puppy linux or any other linux dist on a usb?

How to download all Dropbox folders + files into an extra external hard disk? I need to keep sync folders + files in my C drive. To back up all the folders + files in my extra external hard disk directly from the Dropbox web (Not from the C drive). I lost files in the Dropbox before and that is not secured only sync in the…

Hi. Just curious into asking about syncing a Dropbox agent to a Windows network share to allow other people to access and modify files. The idea was to have an agent sat on a Windows File Server, sync the Dropbox agent to a specific folder and make it a network share for other people to use files within. I am aware this is…

Hello Community, I'm running Sonoma 14.4.1 on Mac Intel with Dropbox 200.3.7010 with a Dropbox Advanced account. I just noticed 3 heavy .key files that are several GB in size are missing. They are present on my dropbox.com account and I can see them on other local machines. I have 1.8TB available on my hard disk. I've…

Just created some new folders and files on my oft-used NAS, which is synced with Dropbox through Boxifier, and has been for months. None of the new folders and files created today are syncing; in addition, Dropbox reports an error (in Dutch), which translates as "Can't upload - Please give access". Some new folders were…

Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Added the Dropbox logo to Windows context menus. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer…

Hi Has anyone else experienced red icon badge showing as one unread notification even after all notifications read and then deleted. Can't seem to get rid of it no matter what I try. Thank you.

HOW CAN I SYNC MY DESKTOP DROPBOX WITH MY IPHONE 13? On my desktop dropbox I use OpenOffice Calc and I don't have this on my iPhone. At one time I was able to do this, and I don't know why I can't now. I've searched and read articles online but I'm not the most literate compute person! Any suggestions greatly appreciated. 

I wanted a solution to have files backed up online (typical dropbox) but I also have certain files (a few handfuls) I need always available when I am offline (off the internet). I am often offline for extended periods of time and need those critical files. I am using apple products, a laptop on ventura and mobile devices…

I am new to Dropbox as of yesterday. Although reasonably tech savvy with various software, I am getting confused. None of the videos on YouTube explain in quite the right way. I have a Dropbox account and a folder visible in File Explorer. I seem to be able to either open DB by googling it, or I can open the folder in FE.…

I'm having issues with the mac desktop app not opening even after uninstalling/reinstalling/rebooting numerous times, not syncing with Finder, and the dropbox icon being grayed out. I followed all the tutorials I found online and in the community and still doesn't open/sync. Any help/advice would be greatly appreciated!

Hello, I upgraded to a Dropbox business trial from Dropbox Plus, and then downgraded. After downgrading, my dropbox folder was moved and renamed. It used to be "Dropbox", but after the downgrade my files were in "[My Name] Dropbox (Old)" (moved elsewhere on my C drive), with a new folder appearing called "Dropbox (1)"…

hello, Mac OS Ventura 13.0.1 (22A400) - when I right click on a folder and select "Copy Dropbox link" nothing is copied to the clipboard. I have restarted Finder, restarted the machine, reinstalled the app, no dice. thanks.

Hi I have a spreadsheet that contains dropbox links. I use Excel on the web in creating and editing. When my colleague edits the spreadsheet she will use the desktop version from the "open with..." menu. When she attaches a dropbox link via the desktop version it doesn't create a valid link. I noticed that when that link…