Desktop

Transfer to the Cloud without going through the Mac's hard drive.
How to transfer files from external hard drive without making a copy on the internal hard drive of the iMac? My internal hard drive is almost full. So I can't save the files that are on the external drive. Do you have any answer? Thanks!
The local Dropbox folder keeps re-appearing, even after deleting it.
I want to totally remove Dropbox from my Windows 11 PC. I have tried all on-line suggestions and the folder still comes back after I delete it. I have turned off the wireless so nothing can update it from outside and it still comes back. I suspect something on the PC is doing this but don't know what it is. I also ran a…
My edits in the old Dropbox folder didn't sync to the new one after Dropbox update (macOS)
The previous dropbox alias folder randomly stopped syncing or could have been result of running CleanMyMac - MacPaw and it accidentally scrubbed some program files? But pretty sure it was an issue before running the clean up, as I checked all program files and network filtering rules. I uninstalled and reinstalled dropbox…
Syncing speed is super slow -almost 0 speed- for uploads and downloads.
slow, basically 0 speed, upload/download. 2 different locations(addresses). 4 different computers(1 there, 3 at home). switched laptops. fully erased 1 laptop, installed fresh windows, installed all updates. firewall, antivirus blah blah blah. nothing helps. im lost now. need this problem to be solved
Dropbox on PC is inaccessible to the blind - I can't access the app preferences
Hello, I'm a blind user using a screen reader on PC. Dropbox has changed it's layout and now I can't get to the settings menu in the system tray icon. I can only view searches, recent activity, and upgrade button. No menu is visible to the screen reader like before... Can you please fix it so I can continue to use your…
I'm having problems synchronizing files in two specific folders on my MacBook
Hello, how are you? I hope everyone is well , I am currently facing a problem with my MacBook, where after I was forced to update its version, my Dropbox stopped syncing my files. It gets stuck on 120 files and these are always files from two specific folders. In the log, it says that the file is in use, but only I was…
How to add my second (Business) account to the Dropbox app on a Mac computer
Hi, I got a new Mac Mini. Dropbox privat is running. I dont know how to add the Dropbox business account. When opening the app, the privat folder shows up.
Dropbox won't sync after Sleep (v186.4.6207, macOS Sonoma 14.1)
I have an ongoing Support Ticket open for this issue. Support has been maddeningly slow to respond, hoping you guys have some ideas. I've seen others post similar behaviour, but here it is again: Dropbox refuses to sync after MacBook Pro wakes from sleep. Pausing / Resuming syncing has no effect, and neither does quitting…
In Dropbox for MacOS, the Dropbox folder appears two places
I have MacOS Ventura 13.3.1 and the new Dropbox for MacOS has shifted my Dropbox folder to ~/Library/CloudStorage/Dropbox. However, it left in place my previous Dropbox folder at ~/Dropbox. In Finder, these are apparently synced, in that I deleted a file from one and it disappeared from the other. However, the cloud-only…
Access to my files when my Dropbox account is full?
Hi, I have no more acess my files because my Dropbox is full. I'm encouraged to upgrade it. But I don' want tu upload any files more, I just would like to have access to those which are already there in order to donwnoad them on my PC. What should I do? Thanks a lot
Dropbox on File Provider support for macOS questions
I'm reading quite a few threads on File Provider support for MacOS and I have some questions. What exactly does this get me? It seems like a step backwards. I'm losing Dropbox Vault support and LAN Sync. I assume at some point, I will have no choice and Dropbox will force us to use File Provider support. Or will the…
The Dropbox desktop application can't be opened on Mac OS, why?
I have a Mac desktop and have been using a basic Dropbox account for a number of years on this as well as an iPad and iPhone. Because of an issue with the OS, we had to wipe the hard drive clean and basically start from scratch. I did have an external hard drive and also used the cloud. My problem is that when I click on…
How to copy content from my phone to my computer?
I used to be able to copy photos on my phone, which went to Dropbox, to my computer. I can't seem to be able to do this any longer. Can anyone please tell me if, and how to do this please?
The dbxcli-linux-amd64 is not working
"ls" works. "get" and "put" not works.
Desktop and Documents folders disappeared from my connected Mac computers
All the files from the 'Desktop' and 'Documents' folders of both my home laptop (macbook air) & my office desktop (mac mini) used to automatically sync into my dropbox, and I could view it from the Dropbox app sidebar folder of either computer. Now, it has completely disappeared. I can no longer access my Mac Mini files or…
How can I make my existing files online-only?
I'm having some trouble making "Online Only" to work on already existing files. It seems that this feature only works for new files, as stated in the Dropbox help page: "All future files and folders added directly in the root directory of your Dropbox will be online only. New files added in the root directory won’t take up…
How can I achieve automatic sync between remote computers?
Automatic sync between remote computers seemed simple some time ago but the remote system has been replaced and Dropbox was installed. There is a remote telescope computer set up at a California observatory that I run from my home in Virginia. I have an active DB account and DB is installed on both systems. At one time in…
Issue with linked files when using Adobe Suite on Mac
Dear Dropbox Community, I have a question regarding an issue some of my customers are facing with Dropbox. While many of them are very satisfied with Dropbox’s features, a few have encountered a specific problem when using Adobe InDesign or Illustrator on Mac. The issue arises when they import and use various elements…
How to move the Dropbox folder to an existing Dropbox path?
I have completed the Advanced Reinstall process for Dropbox on my computer. Before the uninstall, my Dropbox folder was located at: D:\Users\<name>\Dropbox When I reinstalled Dropbox, I may have missed the the option to select the location of the Dropbox folder. The installation is complete, but the folder is now located…
How can I fully uninstall Dropbox, including Registry classes?
I am attempting an Advanced uninstall of Dropbox. (I will address to the reason in another post.) I followed the following article: How to run an advanced reinstall of Dropbox on your computer Step 6 says: find the “Dropbox” and “DropboxUpdate” folders by searching in the folders named “SOFTWARE” and “WOW6432Node”. If one…
Mac seems to think HD is full of Dropbox files?
I'm using a Mac and have about 100Gb of DropBox folders, many are local on my HD as well (I have DropBox Plus 2Tb plan). I went through and changed all files to online only (grey icon) and now my DropBox folder says I have maybe 1GB...but in the finder when I look at overall space on the computer it's still showing HD is…
Beta Build 204.3.5321
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
Difficulty syncing large files across devices
Hi everyone, I'm new to Dropbox and recently started using it to store and sync my files across multiple devices. I've been encountering an issue with syncing large files (over 2GB). When I upload a large file from my desktop, it doesn't seem to sync properly with my other devices, such as my laptop and smartphone. The…
Some folders aren't syncing locally, but they show up on my Dropbox account online.
I have folders shared with me that are available online, are checked in selective syncing, but do not appear on my hard drive. They are subfolders of a shared folder owned by others if that matters. Other subfolders are showing correctly. I have reinstalled the Dropbox app and checked and unchecked the folder in selective…
Can I sync folders that are located on a different SSD drive to Dropbox?
This has been discussed in several threads, but it seems I can't find a solution. My main Dropbox Folder is in one hard drive in my computer (mac OS). I need to sync some other folders that, for speed reasons, are on another drive (fast SSD). I do not have room enough to have all the dropbox folder on my fast drive. We…
I'd like to sync certain folders in my Dropbox to a different drive
I know this is a frequent request, and I'm sure it will be until it's been provided! My team relies on DB a lot and we store a great deal of large files on it. At the moment I need to sync about 320GB of data, in 2GB chunks, which is a normal amount for my work. I don't have that much free storage on my system drive, and…
How can I keep my files and folders online-only?
I want all Dropbox files and folders to stay online and not on my MacBook which is full. In 'Manage hard drive space' I have ticked them as online only but they later reappear on my MacBook as offline, crashing apps and closing down the MacBook. How do I ensure they stay online only?
Macbook Pro sync errors only on WiFi - it works when connected to a different computer's WiFi
Running v202.4.5551 on 2 Macbook pros and 2 iMacs; longtime user with no problems until now. One of the Macbook pros is new (an M1) and is unable to complete sync after desktop app installation. It will start OK but then stall after 5-10 Gb. This is selective sync for about 200 Gb of files that I want to maintain (and…
How to stop right sidebar from popping up?
Hello! Recently a right sidebar started showing up when I select a file -- showing the entire document. I don't want this. Can someone please tell me how to stop it from popping up? Many thanks in advance.
"Some files can't be moved" error when moving Dropbox folder to a new drive
I have an internal 3TB HDD with my Dropbox folder on it (just Dropbox). I have had warnings and seen behavior that indicate it may be shortly about to fail. I have bought and installed a replacement 4TB SSD with the intention of transferring Dropbox to that drive. The process should be simple using the 'move folder'…

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