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Shared link keeps changing when clicking and dragging a replacement file into Dropbox desktop
In the past, when you clicked and dragged an item from your computer into your dropbox, it would keep the original shareable link. Seems that now when you do this it creates a new link. How do I stop this? Evertime I click/drag a file I have to send everyone who needs that access the new link.
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Beta Build 205.3.5742
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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Is it possible to keep my desktop folder files available in Dropbox (not as a Backup but as synced)?
Before the most recent major update (like a year ago, I'm not sure), I had the location of my Dropbox folder as the desktop folder of my computer. That made it so I could use the desktop to have clear visual representation of the files I was actively working on. After the update, something went wrong, and I was having…
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I see a "NetworkError when attempting to fetch resource" error and I can't access Dropbox.
Hello. I am having issues logging into my Dropbox account on one of my PC’s. I know the password because I can log into Dropbox on another computer. It will not log me in on that one computer, not on the website and not on the app. I used to have Dropbox installed on that PC, but when Dropbox stopped syncing files…
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Adding Mac OSX Desktop to Dropbox
Previous versions of Dropbox could mirror the Mac OSX desktop to the Dropbox. Is this still possible? If so please explain how? Thanks!
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Multiple Dropbox/Documents folders on Windows 11
Windows 11 PC. 1) All my documents are in a folder named DOCUMENTS. 2) The next folder underneath the above folder is Downloads. 3) Immediately underneath the Downloads folder is a folder named DROPBOX--contains all the documents in the DOCUMENTS folder referred to in (1), above. 4) Next folders in order are: Music,…
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I can't open some Excel files on the Dropbox app of my 10.15.7 macOS Catalina.
I cannot open certain Excel files I have on Dropbox. It's possible this has something to do with the fact that my Mac is more than 10 years old and is no longer supported. I am running Mac OS Catalina 10.15.7 and can't update. The Excel version I am using on this Mac is 16.66.1. It also can't be updated for the same reason…
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How do I sync my Mac and iPhone?
Hi! I am trying to empty my Mac computer and I want to transfer all my files and pictures through Dropbox. When I look at my Dropbox files in my iPhone they are not synchronized with what my Dropbox in my Mac shows. I am afraid to lose all my files existing on my Mac. How do I synchronize my Dropbox on my Mac with my…
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Popup window: “Dropbox.app” would like to access data from other apps.
I have gotten a popup window several times recently on my MacBook Pro that says: “Dropbox.app” would like to access data from other apps. Why am I getting this popup and should I say yes?
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Beta Build 205.3.5664
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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Beta Build 205.3.5638
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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Dropbox application stuck on "Indexing..." on Mac Ventura 13.6
My dropbox has been indexing for close to 2 weeks. ventura 13.6.7 I've tried: logging in/out reinstalling dropbox app Contacted help and they suggested I do selective sync. That didn't help. I have been working non-stop so there are many files currently on my desktop that have not synced so I am hesitant to delete and…
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Using Dropbox on an external drive with Mac OS File Provider?
Hi, I am a long time paying customer of Dropbox. I'm very happy with the service. The major reason I have chosen Dropbox over other cloud storage services is the ability for me to sync to an external drive. In my work I often have large folders added to my Dropbox and if it were to sync to my internal hard drive it would…
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Dropbox options to share a file/folder aren't available when right-clicking on Mac
hi, I am on a Mac with Sonoma 14.4.1 - I use to be able to right click on the file or folder to share or copy dropbox share link. However, while I see it on the top menu bar - I now have to navigate to a web browser to share any file or folder. I not sure what happened that I cannot share directly from my mac - thanks,…
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Dropbox desktop app indefinitely syncing and giving an error that permissions can't be fixed
The dropbox app keeps syncing files, but the internet bandwidth is not used. It is stuck at "updating files". I already went to fix permissions, and it gives an error, saying the permissions cannot be fixed. I should contact support. I gave permissions to the app, unlocked etc. It is just constantly syncing nothing. Please…
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How to make more folders available offline on my new computer?
Hi there, I've had to set up a new laptop after a power failure in my old one. So I relied on my Dropbox account to set up my folders that sit under the Dropbox folder. It asked me which folders I wanted to set up on my laptop, and I only highlighted a selection, thinking I could bring in others later. Now I can only see…
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Green checkmark with white background explanation
I have seen the official meaning: "A circle with a green border and a green checkmark means that a file was opened (directly or with a third-party application) and synced," but what does that mean in contrast to: "A solid green circle with a white checkmark means your file is synced and available offline"? If I want a set…
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Why do I get a notification that my iPhone is locked when plugging it in to sync files and photos?
When I plug my phone in to my Windows 10 PC to sync my photos, I get a notification that my device is locked and to unlock it. I am getting super frustrated as I have reset the network settings on my iPhone 8, reset the location and privacy, restored the whole phone, changed the auto play settings on my computer, turned my…
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A specific shared folder doesn't sync locally to my desktop app. Could it be because of its name?
Hi, I have a question regarding malfunctioning sync to my computer. I use the Dropbox with synchronized folders on my PC, but lately I have had some trouble with this. I have been invited to access several different shared Dropbox folders without any problem. However a few months ago I was invited to a shared folder, and I…
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How can I view all Dropbox files on the desktop app and have them not take up space?
New to Dropbox just downloaded the app, when installing it asked me to choose which Files I wanted to Sync to my pc. I don't have a lot of storage left on my PC so I selected none. I want to view all my dropbox files from the folder on my desktop. the same as I do with my ONEdrive or Google Drive these two don't take and…
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How does the online-only feature work, and how does Dropbox handle photos on my iPhone?
I don’t know anyone to help me with DB - I have dabbled on-off for 15 years but get frustrated and delete the program - Now I’ve decided that DB can do what I want but I need to learn snd understand the DB basics - This month I started again with the “DB Essentials 3TB” package - Two things I need to know if someone is…
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Push/Sync button
There needs to be a way to automatically sync folders from computers and phone app to update the Dropbox cloud. Files do not automatically update on the cloud when working on computer. To many times I’m stuck waiting for Dropbox to catch up to the folders I’ve made on other devices. There should be a button to…
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How can I put the Dropbox on my external hard drive and remove it from my PC hard drive?
I am running out of space on my hard drive that is on my PC. I have a large external hard drive that I would like to put Dropbox on in order to free up the space on my PC hard drive. How do I do that?
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Sync and bandwidth issue ongoing for 6 weeks
Hello, I have followed all the same steps i've been advised by dropbox help to do over the last 4-6 weeks of syncing issues and my sync is still frozen. I have increased the bandwidth limit - check firewall settings - restarted dropbox - uninstalled and reinstalled - restarted computer - tried a vpn both on and off - my…
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I can't enable Dropbox Backup as there's a conflict with iCloud.
I am trying to set up Dropbox Backup, and when I selected Desktop, Documents, and Downloads to be backed up, it told me to disable the iCloud backup of these folders. When I attempted to do that, it said all of my files would be deleted from my computer and stored in iCloud-and any new files or folders would not be stored…
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Dropbox has stopped syncing from my external drive
Hi Folks, I recently moved Dropbox to a (permanently connected) external drive and so far, it's all worked perfectly. Today, however, I ran a normal backup and when the file was done creating (on the external drive), Dropbox just sits there and does nothing. Copying files to anywhere in the file tree on the external drive…
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'Syncing is paused while a file in this folder is open. close the program using this file', why?
Hello, I have added dropbox to my desktop but it keeps coming up with 'Sync issues', when I clock on the issue it says 'Syncing is paused while a file in this folder is open. close the program using this file.' However, I don't have anything open. I have restarted my laptop, uninstalled and reinstalled the app, logged out…
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My files keep getting switched to "online-only" (Mac)
This week it happened twice that I open my dropbox folder and all my files have been offloaded. Despite the fact that I explicitly put in the settings that my files should be kept offline. (see attachments) The second time was particularly unfortunate, because it was in an 8hrs flight, in which i was planning on working on…
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DB file import into Premiere Pro
I am trying to streamline my file system and organization by using dropbox as a main source for working files and exports so they are collaborative with teammates. I do a lot of graphic design and video editing. I am experiencing issues when importing footage files that are on our drop box (synced on my computer and even…
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How can I make sure all my files are syncing locally on my computer, before moving my drive?
How can I be sure that all files and none excluded are on my PC in their entirety? I don't want the files to be stored only online because I have enough space on the hard drive. If I have to move the drive where I don't have a Dropbox account I want to make sure I can find the files without having to retrieve them from the…