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The Dropbox app on my Mac computer is not syncing
I'm on a desktop Mac. Got a new iPhone today and had to enable 2FA. Since I did that, my Dropbox is not syncing on my desktop. It says it's Syncing but it's not spinning and nothing is happening. I have tried uninstalling and reinstalling it.
4 files are perpetually syncing on Mac OS, and I can't identify which files
Using Dropbox (version 212.4.5767) on iMac (OS X Ventura). App works fine. But when I pull down the menu from the Dropbox icon in the menu bar, it *always* says "Syncing 4 files" I have no idea what these files are. I uninstalled and reinstalled the Dropbox app. And still the 4 files are syncing 24/7. When I "view sync…
How to stop my camera photos from being backed up into Dropbox?
I have a desktop computer - HP - and in past I would put my camera scan disk into side of computer and the photos would be downloaded to my computer in my PICTURES folder; now - for some reason they are going into Dropbox which I do not want. Help. How to do I stop this and return to the way things were before?
Dropbox app doesn't launch automatically in the menu bar (Mac)
Since I updated Dropbox recently, the app no longer launches automatically nor does it appear in the top toolbar whenever I start up my MacBook. I have to manually launch it every time. I have looked at my list of login items in Mac Preferences, and Dropbox is definitely checked. Does anyone know if I can make the app…
The Dropbox app is not launching. "Dropbox has unexpectedly quit." error.
"I'm using Windows 10 Pro and since late August, I've been getting a message saying, "Dropbox has unexpectedly quit. Please restart." When I uninstall and reinstall the Dropbox app, it works fine until I reboot my PC. After rebooting, the message appears again and the app doesn't start or sync. Dropbox stops working after…
I removed folders with selective sync, but they're still syncing.
I used Selective Sync under preferences to uncheck all of my folders and then hit “Update”, in order to free up some space on my laptop hard drive. However I can still see the folders on my computer and it seems like Dropbox is attempting to sync them (it shows a status of downloading a large number of files, and some of…
Some available offline files won't preview after changed from online-only on Windows.
I’m afraid we’re are migrating away from Dropbox, however whilst doing so we have noticed the following issue…. (Windows 11 – Latest Dropbox Version). Hence we though this may be useful. * Most of our 2TB files are stored as “Online” only using Selective Sync. * We then change the file status to “Available offline” so…
Option to disable certficate pinning (HPKP) in official desktop client
This was brought up years ago here: https://www.dropboxforum.com/t5/Apps-and-Installations/Disabling-Certificate-Pinning/m-p/71509#M4927 I use Dropbox for work. My corporate environment just implemented a policy to scan all SSL/TLS traffic by use of a proxy (dpi). Since the Dropbox client uses pinning, it makes it so that…
Is the Library>CloudStorage folder, still an obligation or is that not relevant any more?
A few months ago, I was forced to nest my Dropbox folder in the Library>CloudStorage folder. It seem to be a new Apple procedure with Ventura. Yesterday, when adding again my desktop to Dropbox and still on Ventura, Dropbox asked me to put it's folder wherever I wanted just like before. Is this the new way of doing things…
How to stop Dropbox from automatically uploading my new PC's Photos?
I just purchased a new Windows 11 computer. I used an external hard drive to transfer 900GB of files from my old computer to the new one and then disconnected that hard drive. Now Dropbox appears to be going through on my photos on the hard drive of the new computer and uploading them to my "Camera Uploads" folder. I get…
The Dropbox app on Mac OS can't sync as it's saying my hard drive is full, when it isn't
I'm currently unable to sync several video files (approx 120GB) locally due to dropbox thinking it has no space, even though I see over 800GB of available space on my drive. I'm on a teams account and have tried to show hidden files to find my dropbox cache file but haven't been able to find it to determine if that's why…
I edit my Excel file, but others don't see my updates and a conflicted copy is generated instead.
Hi, my issue is. When iam in document, that is synced in desktop application. It will not make changes for other users and they cant see me in document, when we are in at the same time. And if i save the changes it will not change the document already present, but it creates duplicate with name…
Dropbox keeps indexing - cannot open local files on macOS Sequoia
I've uploaded two screenshots. I am using MacOS Sequoia 15.1
Add ".dropboxignore" to automatically ignore files/folders when syncing.
Currently the only way to exclude from dropbox sync is via the GUI as far as I understand. This is extremely cumbersome, because if you are writing code in a directory there are many reasons to want to exclude folders/files such as "node_modules" which can be quite large and hundreds of files while syncing the rest. Adding…
The desktop app on Windows isn't starting up, why?
I purchased a new computer and am running Windows. When I start my computer a box pops up that says "Dropbox Can't Open". It gives the error message of C:Users\Owner\AppData\Local\Temp\dropbox_error-r3btez.txt I checked my firewall security and it is allowing Dropbox. I have talked to Geek Squad and they could not find the…
Files and Folders show up online but not in Windows File Explorer
I have a shared folder that I can see only by using my web browser, and it doesn't show up in Windows File Explorer. I have another shared folder that shows up in Windows File Explorer, but most of the files are missing. I got the person who shared the folders with me to delete them and create new ones. The new ones have…
Quickbooks .qbw file not syncing
I am having a problem with one of my clients Quickbooks .qbw files not syncing to my shared dropbox folder. The .nd and .dsn files from Quickbooks are syncing but not the .qbw. There are two Quickbooks company files in this shared folder. The other .qbw file is syncing just fine and it is twice the size of the file that is…
The Linux exclude add [folder] command deletes the [folder] on the server
This is an issue I saw in the community 4 years ago without a solution. I experienced this problem today on my debian Server. Dropbox daemon version: 213.4.4597 Dropbox command-line interface version: 2019.02.14 The funny thing is that already 6 years some folders are nicely excluded on the server without any problems. But…
Dropbox for Office add-on-Office365 suddenly doesn't work with Dropbox
I've used dropbox for quite a while on my hp envy laptop, windows10, office365. Suddenly, every time I try to open an office document (word, excel, pp - all), I get the following msg: "Excel/Word... is running into problems with the "dropbox for office" add-in. If this keeps happening, disable this add-in and check for…
Request: All files available offline by default
Moving the Mac to the new File Provider is great - very happy this is finally happening and support on the new M1 is much better. Kudos! Feature request: Really miss the feature to have Dropbox default to making all files downloaded and available for offline open/save. I will always, 100% of the time, want Dropbox to keep…
Issue restoring a backup from Dropbox down to my computer
Dear dropbox, This is my first time using this service, even though I have heard about it for a long time. My PC was recently compromised so I had to use some sort of online backup service, as I couldnt use normal Windows backup. So I backed up nearly 200gb of my essential folders such as dekstop downloads etc. Upon having…
High RAM usage on Mac OS
Hello all, Dropbox user since decades back. I'm on Mac Silicon (M1 laptop, 8GB RAM). Dropbox takes up ≈5GB out of my 8. Obviously a problem, and googling around reveals that this has plagued Dropbox since at least 2021. I know there are thousands of users suffering from this, and I also know I can restart Dropbox every…
I've installed the Dropbox for Windows update and now I can't make my files offline anymore.
I just got "upgraded" to the newest version of the Dropbox client for Windows, v213.3.4480. After it did the upgrade, it told me that there was some "new update" for Windows, so (perhaps stupidly) I went ahead and agreed to it. Now, all Dropbox files no longer have a status overlay on the icon, but there is a new column in…
Sync icons are missing in Explorer on Windows 10
The green icons next to files and folders signifying whether file(s) are on-line or off-line only are no lonher displaring. It was at one time showing a green checkmark or an empty cloud icon, now, nothing. When I rigt click on the file, the dropdown menu still give me the option to choose whether to make available on-line…
Are symlinks from the Dropbox folder supported or not?
This page: https://help.dropbox.com/sync/symlinks last updated last September says symlinks are supported. Yet when I create a link in my Dropbox folder pointint outside, only the link gets synced [an entry for it that cannot be opened appears on the web], but not the link contents. Is that article wrong or am I doing…
The Dropbox icon in my system tray is not responding
I received an email from Dropbox about the Backup feature. When I click on the Dropbox icon on my Windows taskbar nothing happens so I can't click on the avatar and go to preferences and then click backup. I have the latest Dropbox app on my PC. I have turned on and off and then on the Dropbox and then restarted my…
Windows Server 2019: LTS App Still Shows Unsupported OS Message
I'm using Dropbox on Windows Server 2019, and recently it stopped working, saying, "Support for Windows 7, 8, and 8.1 has ended." They provided a link to download a "Long-Term Support" app, but after installing it, I’m still getting the same message, and it won’t launch. Has anyone else experienced this? It's frustrating,…
Why are all my files moved to, "Online-only" against my wishes?
Hello, Why suddenly do all my dropbox files have a cloud and arrow next to them? I didn’t set anything differently. The Sync feature apparently was reset by the program to, NEW Files-online only-AGAINST MY WISHES. I reset it to Available offline, where it had always been. That did not help-even after I then re-downloaded…
We need an official Dropbox data migration app for faster migration to new machines.
Hi There, Even with a 200Mbps up/down internet connection and a gigabit ethernet connection to a Mac on the same network, it still takes days to migrate Terabytes of data to a new Mac. I've read the instructions about not migrating data via disk copy/migration apps but it's unacceptably slow to login to Dropbox, and wait…
I find the dbxcli slow when it comes to the chunk file sizes.
unfortunately for big files I find the dbxcli to be really slow due to the very small default chunk size, for which unfortunately there is no option atm. has the development of dbxcli stopped for good or can we hope for a new version with at least the possibility to set the chuck size?

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