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Why are some files called 'auto recovery' appearing in my client's Dropbox folder on Windows?
Hi I'm working with a client and their word documents are saved into the Dropbox folder on thir windows computer. After they rename a file a new file pops up that says auto recovery auto recovery with the file name. I've never seen this before and it appears to only be happing in the Dropbox folder.
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The Dropbox desktop application doesn't appear in my system tray on Windows
Dropbox does not appear in my system tray I have a dropbox app v210.4.4854 on my desktop but it does not activate dropbox in my system tray I can drag the dropbox shortcut from my desktop to my task bar, then if I click on it in the taskbar, it doesn't open anything but it does activate dropbox in my system tray. After…
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I uninstalled the desktop app but my Dropbox folder is still showing in File Explorer.
I have uninstalled DB, but cannot seem to remove from my current device!!! (File explorer) and no option to delete.
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MacOS Finder - how can I add Dropbox back to the sidebar?
Before I upgraded to Catalina (MacOS 10.15.5), Dropbox appeared under my favorites in the sidebar of Finder. After the upgrade, it was gone. I've searched many threads where this is apparently a common issue but the solutions appear to be for earlier versions of MacOS as the view I am seeing under Catalina does not match…
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Dropbox "Connecting..." with VPN
Been using Dropbox for many years. Normally DB is connected and status is "up to date". And it had been then when I started VPN to the office, that DB would lose connection (not surprising) and would then re-establish the connection. But for the past few updates, the DB icon in the tray is grayed out and the status stays…
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How to update to Dropbox for macOS on File Provider?
I'm having the same issue another user @skotov had a few months ago with Dropbox on my new MacBook Pro (running macOS 15.0.1) telling me I'm ineligible for the Dropbox update for macOS on File Provider. (This is shown under Dropbox Preferences under the Sync tab). The previous thread where @skotov had the same issue did…
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installing and cloning new SSD drive
Hi I currently have a old 1TB SSD Drive with the dropbox folder on it. I'd like to install a new 4 TB drive in my laptop and clone the old drive onto the new larger capacity SSD drive without having to resync and download all of the files again back into the cloned dropbox folder. This seems like it should be a very normal…
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Beta Build 211.3.5957
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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Beta Build 211.3.5889
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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My app is stuck syncing content. How can I check exactly which files are syncing?
One of my computers has been syncing two files for days. Yet, all my subdirectories and files have the green icon to show they have synced. Even the hidden files appear O.K. I have tried the usual steps like: rebooting, turning Dropbox off/on, uninstalling/reinstalling Dropbox, pausing/restarting Dropbox etc. My question…
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Sync local library files (from a 3rd party app) with Dropbox on Mac
Hi, I have an app on my Mac which saves all its files on the local drive, in the user's library folder. There's no option to change that, nor can I move them to the Dropbox folder. How can I auto-sync those library files with Dropbox, so that I have a backup?
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Under Dropbox "Your activity" on my Mac, hidden synced files appear temporarily then disappear
Under Dropbox "Your activity" on my Mac, when a normally "hidden" file is synchronized (e.g. files in a "dot" folder, like .syncfolder), it appears briefly in the "TODAY" section, then disappears. Is there any way to always show all files synced, including "hidden" files? I can't recall when this started happening,…
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Video files aren't previewing normally when downloaded
Someone shared a folder with me that contains 7 AVI files, each of which are about 4gb. The videos play correctly in the web version of Dropbox but each one will not play further than around the halfway point when downloaded. I have tried using a different computer, a different browser, I have upgraded my account to the…
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Strange symbol on folder icon and can't change to offline
I have a strange symbol on the folder icon and I am not able to make this directory off-line. In fact, within the folder, no symbols appear at all on the folders within. I cannot find this symbol in the list of symbols or anywhere for that matter. What does this mean?
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Does the sync status show the amount of synced files or the amount remaining to be synced?
Is the GB amount that has been downloaded or the amount remaining to be downloaded? Currently syncing a new computer to my Dropbox. This number has decreased a bit but not much over the past two days.
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My updates show up in my Dropbox folder but not online after moving to new computer
Hi, just got a new macbook - used migration assistant. Everything moved properly. Dropbox is there. My new/updated files are showing in dropbox in my folders/files but NOT in dropbox web. What am I doing wrong?
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“Dropbox is damaged” error when trying to replace Dropbox folder from a backup on macOS
After installing a new motherboard on my iMac (Sequoia 15.1), I downloaded Dropbox again. When I try to replace it with the old Dropbox from my backup, it says “Dropbox is damaged and cannot be opened”. It seems that I lost all the data it contained. Is there a way to recover this data ?
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Duplicated Dropbox folder on Mac. Can I delete it?
I've somehow ended up with a main DropBox folder with the blue DB logo and with everything in it that's supposed to be there - all good. But I also have a DropBox folder with yesterday's date in my Library-CloudStorage folder, with only parts of what is in the main folder and not syncing at all. Where did this new folder…
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File didn't sync or save and I cannot access the computer
I have been working on a word file for months, saving it to Dropbox. Yesterday my computer would not turn on. It is now in for service and I may or may not receive it back. I think, no problem, my huge project is saved to dropbox. I opened it up to discover that it hasn't saved or synced since October 12th. My questions…
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Dropbox ends support for Windows 7
My computers work with Windows 7, certain software needs to run on Windows 7 to function properly. Upgrading to Windows 10 is not possible. My question is what happens if I wish to continue using Dropbox with Windows 7? Will Dropbox continue syncing or not?
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The Dropbox desktop app has stopped working on my device
I'm here because the Dropbox desktop app stopped working without warning, disrupting my workflow. Even when it was functioning, I often had to babysit the files because I couldn't trust the status messages from the file transfers. It’s just a debug log, and as unreliable as the debug log allows it to be. When Dropbox…
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How can I sync my files across my devices?
Hello Forum People I have been a customer of Dropbox for a number of years and it mostly it has worked well. I am a school teacher and don't need a lot of bells and whistles. I already have a whistle; actually multiple whistles! At any rate, it would be great if Dropbox had some sort of video to help people get set up. I…
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Can't install the desktop app on Windows 11 as I'm getting an error
Установка на Win 11, антивирус пробовал отключать. Загрузку файла делал с официального сайта. Скриншот прилагаю Installation on Win 11, tried disabling the antivirus. The file was downloaded from the official website. I attach a screenshot
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Advanced search based on key phrases
I seriously need advanced searching. Dropbox used to have these features (like search exact phrase) in 2015, but somehow removed them. So how can I do advanced searching in dropbox? Like: List files with age between x and y Contain the phrase "a b c" are of type *.pdf ...
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I can't install Dropbox on Fedora 40
Hello, I'm running Fedora 40 and cannot install Dropbox on my computer. After downloading the .rpm file from the Dropbox download page, it will run through the installation and daemon install process, give me a Dropbox icon in my apps but this will not activate anything after attempting to launch the program. I have no…
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How can I stop Dropbox from trying to sync all my files?
I've had Dropbox for backup of "standard" / particular for years but the automated services try to sync ALL my files resulting in using up my limits and pushing me to try to backup all files on the hard drives the desired backup files are stored. How do I get Dropbox to "leave me alone", just accept the longstanding…
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Dropbox options missing in right-click menu on Windows
Hi guys, today, probably after downloading and installing latest stable release a Dropbox, the context menu disappeared from Windows Explorer. Dropbox version: 183.4.7058 Windows 10 version: 22H2 OS build 19045.3448 Unfortunately I am not sure, what version was installed prior to update. Any ideas to solve this? Was…
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Dropbox has unexpectedly quit -- how to solve this error?
Hello Dropbox community, I had some issues with Dropbox, asked here and Walter (many thanks!) gave me a link to download the app again. All working fine. But now I keep getting messages that Dropbox has unexpectedly quit. I click the restart button on the message to restart Dropbox but it does not start. I've never had any…
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Stuck syncing thousands of files on my Mac.
I was recently experiencing slow syncing on my work account (while hot-spotting from my phone) so I updated my selective sync settings to only link to specific folders, but that made the 'syncing files' number jump into the thousands. After reading advice on other dropbox pages, I then tried to make the files offline only,…
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Trouble pairing two accounts on my computer
Hello! For three years I worked with a small company that used a Dropbox team account. For years I've had a personal one. During the pandemic when all of the work was from home and I had to use my own computer for work, I could sync within my own computer both accounts at the same time - having live sync on both folders at…