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Desktop files have disappeared from my Mac desktop, yet again - but visible in my Mac backup folder
This has happened to me many times, and each time I fixed it by laboriously looking for missing files on my Mac and restoring them from an attached backup drive. However, I don't have access to that drive at the moment. Fortunately, the files can be seen by navigating to the backups folder in the Dropbox web page. I saw…
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Unlinked Dropbox folder after restoring mac OS from Time Machine.
Hi there I've been searching for a while, no solution in sight: After restoring mac from time machine, most things worked as before, dropbox was re-linked (had to remove mac and link again, did not link itself). Now the mac is linked but not to my dropbox from the restore, it created a new, second folder and tries to sync…
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The desktop app on my Mac has been stuck indexing files. I can only access some of them.
I installed the mac dropbox update and the application began indexing my files. It has now been stuck for the last few days. I can only access some files. Many are now only available through dropbox.com and not in my app. If I add files to dropbox.com they are added to the indexing queue of the desktop app, but no progress…
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Stable Build 210.4.4854
Fixed in this update: * Fixed issue where the Dropbox tray menu is unresponsive on Ubuntu 23.04 and up. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon)…
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Beta Build 211.3.5863
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * Added a notification for Windows if an external drive with a Dropbox folder is ejected. Fixed in this update: * Fixed camera uploads on macOS 15 for File Allocation Table…
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Sync stuck and Windows Explorer crashing
So it started with a 4k Video I had on my iPhone, synced it to Dropbox on the phone -> then my Windows 10 tried to sync it on my PC obviously. Sync stuck and the whole Windows Explorer always crashed after 2-3min from a Windows 10 start! I had to deinstall Dropbox and moved the whole box on my PC from an internal HDD drive…
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Dropbox will not recognize my external hard drive
I recently just did migration assistant and am using a new laptop. same type as before. My external hard drive (g-drive) worked on dropbox before. However, now it does not ask me if i want to back up the device when i plug it in. there apparently is NO manual way to do it either??? I think i should note that i recently…
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I can’t create new folders or move existing ones from my root Dropbox
This new file system for teams is absolutely awful and workflow-destroying. We can no longer create new folders or move folders on the root of the dropbox. That such a basic feature. Whenever I want to to move folders from the root I have to copy them and then delete the old one, all via the web interface, this is far…
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Dropbox changes the modification and creation dates on all folders on the desktop app.
This is a problem since I cannot locate the most recent folders out of thousands easily. I use Drive for other backup items and it doesn't change my dates. Please fix this issue. I've seen others on the Community requesting the same fix.
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For how long will Windows 7 be supported?
I'm thinking about paying for a Dropbox plan because the Google Drive app recently stopped working on Windows 7. I want to be sure that the Dropbox desktop app will continue to FUNCTION on Win7 for the foreseeable future i.e., several years (not worried about tech support/updates). Can anyone provide this assurance?…
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My saved (InDesign) file is not synced after saving it on my Mac
Hello, Yesterday I worked on some files (InDesign) on my Mac Studio at home. Today I am working at a client on my laptop, but on the way in the train I wanted to make some changes to my InDesign-file. It turns out that the file has not been synced on Dropbox. I 100% saved it because before I left I saved an closed the file…
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Moving files from Dropbox back onto PC
Hi everyone. I wish there was a phone number to call for this but oh well. So my issue is, is that many files that were associated with my Student DropBox account became inaccessible on my PC. I downloaded all the files that are stored on my account (resulting in copies of the original files) and the moved the files from…
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Camera Uploads from USB drive not working
I have Autoplay set up to import new photos from USB drives, and this has worked for years on my old USB stick. I've started using a new one, but it refuses to upload any of the photos to my Camera Uploads folder. I still have enough space left, and it offers me the chance to add the drive to my Backup (but this doesn't…
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File explorer "not responding" error during move to Dropbox
I was uploading a large amount of files via "move" from my Desktop. The File Explorer froze and went to "Not responding" part way through and now my files are neither in the original location nor did they move to Dropbox. Is there any way to recover them or force the upload? I'm set to lose hundreds of photos of my…
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Why do my Dropbox files also take up space from my hard drive?
OK I know this probably seems like a dumb question, but bear with me... I am cleaning up storage on my PC and I see that Dropbox is taking up a huge chunk of memory on my hard drive. But I thought Dropbox was in the cloud. What gives? Is everything I put into Dropbox being saved to two places?
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The device is blocked when connecting iPhone with my PC.
When I connect my iPhone to the PC the synchronization doesn't start and I get this message "The device is blocked Dropbox could not import photos because Apple iPhone may be blocked. Unlock it and try again." My Dropbox plan is the 3TB one and I have about 15 thousand photos on my phone (I don't know if this info will be…
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Having trouble opening the Dropbox desktop app on Windows 11
I started my computer this morning, and Dropbox app did not open. Got a message saying Dropbox not opening and I pressed a button to get it to open but nothing. The message repeated constantly. I looked online and found something that said to uninstall Dropbox app and reinstall. I did this. But now there is no Dropbox app…
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"Something went wrong" error when accessing my app on my MacBook.
Hi! I tried to get into my account with my Macbook air and saw an error message, some kind of pink dart and board saying : "Something went wrong. Don`t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help center and forums for help,…
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It doesn't seem to be a connection & sync between Scrivener and Dropbox.
I have used dropbox to sync Scrivener files between iPhone, iPad and iMac for some time and it worked no problem. Recently I upgraded to a new Mac running Sonoma 14.6.1 and when I went to check the files in dropbox there are only a handful there. The dropbox app doesn't acknowledge any kind of sync issue. I am totally…
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I can't configure the Dropbox app on Ubuntu 24.04
Hi, I am required to use Dropbox for work on an Ubuntu 24.04 system, which is apparently supported as "Ubuntu 22.10 or higher" I followed the instructions at https://www.dropbox.com/install-linux and it installed and logged me in successfully, and a Dropbox icon appeared in the top bar. It then began syncing all folders…
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Renaming files: windows re-selects entire filename when other files resync
Found a reproducible annoyance in Windows 10 with Dropbox. I often cycle through a lot of folders using the tab key to rename them one at a time, and this produces an issue where, as soon as the Dropbox app has synced the previous file, Windows highlights all text in the currently-being-edited filename, even if I am…
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Dropbox online-only consuming hard drive space.
My Dropbox is set to online-only but it still keeps on downloading .tmp files on my computer that consumes a lot of hard drive space. I had to manually delete every time.
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The app stopped syncing on Linux (two different machines).
My dropbox stopped syncing recently on two different linux machines after restart. I spent hours trying to upgrade the first one before I restarted the second one and noticed that it had the same problem. Both stopped working after working fine for months or years. The first one has been changed a lot since it stopped…
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Windows Server 2012 R2 - Maintain the Desktop App until October 13, 2026
I would like to request clarification regarding your intention to discontinue the Dropbox Desktop App for the Windows Server 2012 R2 operating system. At this time, we are inclined to maintain it at least until the end of 2026, given that Microsoft has extended the security updates maintenance date to October 13, 2026, as…
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I need to migrate to Dropbox for macOS on File Provider, but I'm ineligible on macOS 14.7.
I'm currently trying to use Carbon Copy Cloner to be able to auto backup my Dropbox files to my NAS whether they're locally stored or online-only (it has a handy feature where it can temporarily download cloud files to backup and then make them online-only again.) However, this feature requires MacOS File Provider…
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"Don't Sync" option missing on Windows 11
It'd be nice if there was a way (it appears there used to be?) to exclude a folder/files from syncing on Dropbox. I realize I could just keep those files outside of the Dropbox folder, but this would be inconvenient for my own organization of files. At the link below it looks like there used to be a "Don't sync on Dropbox"…
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Beta Build 210.3.4786
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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Android devices not syncing with my PC
I have Dropbox set up on 3 devices, my Windows PC, an Android tablet and an Android mobile phone. The two android devices are no longer syncing with the main PC app. I have cleared cache via the Dropbox settings, logged out and on again, and deleted & downloaded the Dropbox again. Still no luck with syncing to the PC.…
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Can we have the "Sync Next" option for folders too?
It will make my life so much easier if I could choose what folder should be sync first, or at least have the option to make a file sync next, I dont know why this option disappeared.. Im a photographer and I work with a lot of photos. every time Im editing the dropbox takes forever to upload my original unedited photos…
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Dropbox is stuck at indexing ever since I installed the app on my new MacBook Pro.
I got a new MacBook Pro and installed Dropbox. It worked for a while but suddenly stopped working without me realizing. It seems to be stuck at "Indexing...". Now I have many files locally on the computer in my Dropbox folder that are not synced. I also tried to make a backup copy of the Dropbox folder's content but I get…