-
The syncing icons on my files got moved after a Dropbox update
Da un aggiornamento di dropbox (attualmente ho installata la versione 212.4.5767), le icone di sincronizzazione (prima incorporate dentro a quelle dei file, in basso) sono finite a lato ben distanti... Così come mostrato qui a seguire. Ho provato a controllare ma non sto utilizzando né Onedrive né altri cloud con la…
-
The uploaded photos from the Camera Uploads aren't synced locally.
Hey there, Here's a problem I'd like some advice on. What I would want: 1. The photos from my iPhone get automatically uploaded to my Camera Uploads account in Dropbox - SUCCESS 2. The uploaded photos from the Camera Uploads account get automatically downloaded/synced to the hard drive of my MacBook - FAIL * The filenames…
-
Files are suddenly zero kb
Hi, I have browsed through the forums, but couldn't find any relevant posts. I have a few documents that are several years old, SUDDENLY they are zero kb and cannot be opened. I haven't really changed anything in my set up. (I am on a Mac, Monterey, OSX 12.6.1, but I'm pretty sure the problem was there even before I…
-
Backup folder name change
Hello! I have 2 macs, one personal and one for work. Both had backup enabled and when I went online, I saw both computers' backup directories. The directories were both in the format of "My Mac (computername)" However, recently I disabled the Dropbox backup on my work laptop because I didn't think it would be wise to…
-
I see duplicate Dropbox folders on Windows, after reinstalling the desktop app, and they both sync
Hi there I had a problem where I noticed one day about a month or so ago that my backup of my current computer had disappeared so couldnt access any files from my computer on my phone. The only way I could see to fix it was to reinstall dropbox on my computer which it fix the backup problem. However I now have a problem on…
-
Do files sync to a computer after getting deleted?
Here is the reason I ask: I have about 10k files in my Dropbox (on web). I am currently syncing with a computer (on desktop), but it says the status is downloading about 800k files. My only guess, is it is some how syncing deleted files as well? Or is it something else, or is my guess correct? I would like a solution to…
-
Dropbox icons and folder status on a Mac. I need further explanation.
Sometime ago, I set my Dropbox preferences such that everything is "available off-line" I want this arrangement because I deliberately purchased a new MacBook with plenty of storage space so I want everything always available regardless of Internet connections. Within one example folder, I am examining its contents and I…
-
How can I permanently disable the "delete for everyone" prompt?
How can I permanently disable this "delete for everyone" prompt? I have to delete old files daily for work, and this message is a major hindrance. It doesn't happen if I take the time to sync the file to my hard drive, but that is a ridiculous workaround when I'm trying to completely delete a file. This needs a "don't…
-
How user-friendly is Dropbox on web, and how seamless is your collaboration with your team?
Hey everyone! I'm Ela, a Product Manager at Dropbox. Our team is dedicated to improving the Dropbox web application to ensure a seamless and user-friendly experience for efficient team collaboration. I'm eager to learn about your usage of Dropbox on the web. Particularly, 1. Which features on Dropbox web do you find…
-
Thumbnails not showing for online-only
As a new user to Dropbox, I've uploaded all photos from my Mac (Sonoma 14.4) using Dropbox 194.4.6267 and set the files to online-only. None of the thumbnails show on my Mac and this is a non-starter for me in using Dropbox. I've reindexed via Spotlight all of my files on my mac, and I've toggled online and offline only…
-
How can I make my files available offline on the desktop app?
Hello. I have been using dropbox for a while now (on my desktop) and would like to enquire how to use dropbox offline. I googled and found this; "turn on the Available offline option", but I am unable to find this option. Any advice would be most welcome. TIA!
-
How do I disable the "Delete file for everyone" message?
There are some old threads on this but couldn't find anything recently. A client with around a million files in Dropbox is migrating to SharePoint- not specifically because Dropbox doesn't work but because the overall M365 environment works better for them. So I'm scripting synchronising by folder to SharePoint using…
-
Finder isn't showing my online-only folders.
After a new install on mac studio, I opted for online only, however in Finder under dropbox folder I cannot see most of my folder or files. How do I get my online only folders & files to show? Thanks-
-
Shared folders missing only in File Explorer on Windows, why?
I am struggling to see shared files on my PC at work. They show up on dropbox.com, my phone and mac at home. I have double checked the file names to be sure there are no "disallowed" characters. I have shared the folder and I have reshared each individual file. When I opened one of the files on my PC it said the file was…
-
How do I stop Dropbox from syncing on my computer?
Everytime I start my computer even from sleep DropBox seems to spin up with the wheel turning. Is this synching? It takes for-ever and when I try to access a thumb drive simultaneously it’s even longer. How do i stop DropBox from Synching(?) I guess; and just let me up load when I want to store something. Thankyou!
-
Backing Up Downloads Glitch
I am looking for advice on an issue with my Downloads folder. I do designs for sublimation printing so I download hundreds of images every week. I always move them to a special folder where I unzip, sort & name the files. Then I assign them a 'design name' & move them to an appropriate folder to be prepped. I just realized…
-
My desktop folder got into Dropbox. How can I delete it from Dropbox only?
I don't know how my desktop folder got into Dropbox. I would like to remove it and keep it just on my desktop. How do I delete it from Dropbox without losing it? Thank you!
-
Dropbox app on MacOS trying to sync with a deleted file.
I deleted some files remotely through browser login, and now MacOS dropbox app keep trying to sync to this deleted file, halting the syncing process for the app. I can't delete it on dropbox folder (it says it can't delete because waiting to sync). If i use browser to that folder, the file is already deleted (and can't be…
-
My Mac desktop app no longer syncs to my Dropbox account online.
Hi all I'm sure this has come up many times before but I can't find an answer. Folders/files which I have created on my Mac have not been syncing to my online Dropbox account since April 2024 (only realised it today). Also, files which my wife has created in a shared folder do not appear on my mac though they do appear in…
-
Xmind always a conflict copy
Hello, I use Xmind. I use Dropbox to save my Xmind files so that I can work on them in both my Windows 11 desktop and my iPad Pro. When I save an Xmind file from my Windows 11 desktop, it appears as a conflict copy. I work on the files alone -- there is no collaboration; therefore, I am confused as to why I continually get…
-
Camera Upload thumbnail not showing on mac
I use Smart Sync I'm on a Macbook Air Ventura 13.5.2 I know SmartSync doesn't download the files to your laptop but I'm pretty sure I used to get low-res thumbnails of the images in my Camera Upload folder Since updating to the newest OS that seems to not work anymore and I just see the generic icons now. If I "make it…
-
My hard drive is full even though I've set my folder to be online-only
Agreed to the new Mac Folders and the sync tells me my hard drive is full and I have all of my folders set for Make online only. Everything shows clouds but when I check my hard drive utility it says all space is taken and normally half my drive is clear. I cleared cache but no help. This is the second time a full sync…
-
Can't delete files from an unlinked PC for Dropbox Backup
Hello, I have a backup of a PC I don't have access to anymore. When I try to delete files from it, I get a message saying that I have to unlink it under Setting -> Security. I went to the settings and deleted this computer (and all others) and I still get this message. When I got to https://www.dropbox.com/backup/all next…
-
I keep seeing a red exclamation flag on the Dropbox icon.
Why do I always see a red exclamation point on my Dropbox icon, but when I go online, there's no red icon, and no problems flagged? It's very annoying.
-
Can I sync more than one network folder to a single folder on Dropbox?
We have three separate folders on our server, each containing photos for a specific company. I would like to keep these three folders as they are, but on the Dropbox side, I want to sync all the content from these three folders (and continue to sync) into a single folder. Is this possible? Thank you!!
-
Why are some online folder not on my computer?
Hello Just got a new computer, running the latest Mac OS. I installed the latest dropbox version and chose the folders I need to have locally on my computer. However, I can't see the "cloud" folders in my finder, I only see my local content. Any idea on how to fix that ? Thanks by advance, 🙂
-
Can only access folder from Dropbox online but not in my file explorer
I recently added Dropbox to my desktop. I have one file that has been on my dropbox forever that displays online and in my file explorer, but I have one folder that has recently been shared with me and will not appear in my file explorer only online. I know I can download the file but I am afraid it will not sync once…
-
I don't see my external drive backup files, even though the backup is completed.
It's my first time using Dropbox Backup and I wanted to backup my external hard drive before I change the settings on it. On the Dropbox Backup homepage, it says backup is completed, but when I click to view backed up files, only my folders are there and nothing else. I've checked on multiple computers and still nothing.…
-
Is there a way to set the Dropbox folder via the command line?
Hi Dropbox HUGELY EXASPERATING -- NO WAY TO MOVE / SET THE DROPBOX ON-PC FILE LOCN ON COMMAND LINE INSTALLS #Dropbox - presuming you are here, WHY am I having to ask the Community to help with such an OBVIOUS NEED ?????????? #### YOU SHOULD FIX THIS, DROPBOX -- IT'S BEEN OVERLOOKED FOR YEARS. SORT IT OUT PLEASE - TODAY…
-
Files not syncing between accounts
i recently was put on my works drop box account, files dont seem to be syncing. i made edits to files on word and saved on my computer but when the other staff opened the same files the changes were not made.