Desktop

My desktop folder got into Dropbox. How can I delete it from Dropbox only?
I don't know how my desktop folder got into Dropbox. I would like to remove it and keep it just on my desktop. How do I delete it from Dropbox without losing it? Thank you!
Dropbox app on MacOS trying to sync with a deleted file.
I deleted some files remotely through browser login, and now MacOS dropbox app keep trying to sync to this deleted file, halting the syncing process for the app. I can't delete it on dropbox folder (it says it can't delete because waiting to sync). If i use browser to that folder, the file is already deleted (and can't be…
My Mac desktop app no longer syncs to my Dropbox account online.
Hi all I'm sure this has come up many times before but I can't find an answer. Folders/files which I have created on my Mac have not been syncing to my online Dropbox account since April 2024 (only realised it today). Also, files which my wife has created in a shared folder do not appear on my mac though they do appear in…
Xmind always a conflict copy
Hello, I use Xmind. I use Dropbox to save my Xmind files so that I can work on them in both my Windows 11 desktop and my iPad Pro. When I save an Xmind file from my Windows 11 desktop, it appears as a conflict copy. I work on the files alone -- there is no collaboration; therefore, I am confused as to why I continually get…
Camera Upload thumbnail not showing on mac
I use Smart Sync I'm on a Macbook Air Ventura 13.5.2 I know SmartSync doesn't download the files to your laptop but I'm pretty sure I used to get low-res thumbnails of the images in my Camera Upload folder Since updating to the newest OS that seems to not work anymore and I just see the generic icons now. If I "make it…
My hard drive is full even though I've set my folder to be online-only
Agreed to the new Mac Folders and the sync tells me my hard drive is full and I have all of my folders set for Make online only. Everything shows clouds but when I check my hard drive utility it says all space is taken and normally half my drive is clear. I cleared cache but no help. This is the second time a full sync…
Can't delete files from an unlinked PC for Dropbox Backup
Hello, I have a backup of a PC I don't have access to anymore. When I try to delete files from it, I get a message saying that I have to unlink it under Setting -> Security. I went to the settings and deleted this computer (and all others) and I still get this message. When I got to https://www.dropbox.com/backup/all next…
I keep seeing a red exclamation flag on the Dropbox icon.
Why do I always see a red exclamation point on my Dropbox icon, but when I go online, there's no red icon, and no problems flagged? It's very annoying.
Can I sync more than one network folder to a single folder on Dropbox?
We have three separate folders on our server, each containing photos for a specific company. I would like to keep these three folders as they are, but on the Dropbox side, I want to sync all the content from these three folders (and continue to sync) into a single folder. Is this possible? Thank you!!
Why are some online folder not on my computer?
Hello Just got a new computer, running the latest Mac OS. I installed the latest dropbox version and chose the folders I need to have locally on my computer. However, I can't see the "cloud" folders in my finder, I only see my local content. Any idea on how to fix that ? Thanks by advance, 🙂
Can only access folder from Dropbox online but not in my file explorer
I recently added Dropbox to my desktop. I have one file that has been on my dropbox forever that displays online and in my file explorer, but I have one folder that has recently been shared with me and will not appear in my file explorer only online. I know I can download the file but I am afraid it will not sync once…
I don't see my external drive backup files, even though the backup is completed.
It's my first time using Dropbox Backup and I wanted to backup my external hard drive before I change the settings on it. On the Dropbox Backup homepage, it says backup is completed, but when I click to view backed up files, only my folders are there and nothing else. I've checked on multiple computers and still nothing.…
Is there a way to set the Dropbox folder via the command line?
Hi Dropbox HUGELY EXASPERATING -- NO WAY TO MOVE / SET THE DROPBOX ON-PC FILE LOCN ON COMMAND LINE INSTALLS #Dropbox - presuming you are here, WHY am I having to ask the Community to help with such an OBVIOUS NEED ?????????? #### YOU SHOULD FIX THIS, DROPBOX -- IT'S BEEN OVERLOOKED FOR YEARS. SORT IT OUT PLEASE - TODAY…
Files not syncing between accounts
i recently was put on my works drop box account, files dont seem to be syncing. i made edits to files on word and saved on my computer but when the other staff opened the same files the changes were not made.
How do I unlink the Dropbox app from my old device, so I can safely delete the Dropbox folder there?
I wish to dispose of my old computer, so I need to remove Dropbox and all my files (which is linked to my new computer ). I read somewhere that I should right-click on my initials in the top right-hand corner and un-link from there, and then I can delete Dropbox from my old computer, but there are no initials, so how do I…
exFat support
ExFAT should come standard, no request necessary. We're in a future now where multiple operating systems and platforms are in use daily, NTFS isnt very friendly. FAT32 has its limitations with a 4GB file size limit and a maximum 2TB partition size, so it's not suitable for content creators. I've been a customer for 5 years…
Desktop app saying "Reconnecting to the internet. This may take a moment" on Windows 10
A few days ago Dropbox Desktop (Basic plan) stopped synchronizing with the cloud: neither files that I update in my computer are uploaded nor files that other upload into the share folders. The message that appears is "Reconnecting to the internet. This may take a moment". Nothing has changed in the PC, no updates, and the…
Waiting to sync (Mac)
Since yesterday, Dropbox won't sync files on my iMac. The app constantly says 'syncing 175 files', but nothing happens Manual upload does work. So apparently there is nothing wrong with the internet connection. I have a 6.25 GB account with only 2.8 GB in use. I have already uninstalled the Dropbox app and downloaded and…
File uploaded from one computer is not accessible on another computer
I do not see the file uploaded from computer A on computer B. The Dropbox account is the same on A & B. On computer B I can see the Dropbox folder that the file was uploaded to from Computer A. But I can't see the uploaded file. I can see the uploaded file file from computer A. But not from B. How can I view and download…
Files not available offline, even though I've selected the option in my app's preferences.
I'm on Mac OS Sonoma 14.6.1 I have set the preference in Sync to make all files available offline but when I go into Camera Uploads in my Dropbox folder I need to right click and choose "Make Available Offline" to download the files from the cloud. I have restarted Dropbox on the Mac. Any ideas why I can't get files to…
A certain icon overlay doesn't work in Windows
I have been working to resolve issues regarding icon overlays. After reading a lot of posts on this forum, I figured out how to edit my registry and move Dropbox overlays to the top of the list, giving them priority. This worked - with one odd exception. The icon for mixed state files won't display no matter what I do.…
Dropbox sync stuck with simultaneous download and upload
Hi, I recently made a bunch of changes on my local Dropbox, while simultaneously making another set of changes directly in my online account. In hindsight, this probably wasn't the best idea as now my sync is stuck trying to upload ~7500 and download ~6500 files. The number of files 'syncing' has not changed in days. Any…
My files in my Dropbox folder have cloud icons, how can I get them local on my Mac?
Hi! I have been a paying client of Dropbox for several years and must now opt out of this. Actually, that happened automatically when I forgot to update my card number and was, therefore, downgraded. So now, I have files representing 8,000 percent or some outrageous number of what I can have as a non-paying customer. My…
Two Dropbox folders after migration from old Mac to new
A couple of days after I did my migration I noticed on the new Mac there are two dropbox folders, the one that should be syncing with my other devices is called “DropBox personal” however, after the install a second folder of Dropbox contents was created in my user folder and that's the one connected to the cloud. How do I…
Files on my Dropbox desktop app on Mac 15.1 are not syncing elsewhere
Dear Community members, I have been using Dropbox Plus for the last 4-5 years without any issue. In the last month or so my files have gotten stuck and won't sync. I primarily use Dropbox on my Mac, but also need to view files on my Android device. More importantly, my team members are also unable to access files I place…
Moving Dropbox to a new PC from an old one where the Dropbox folder is on an external USB drive
Hello, I have received a new PC. I want to move Dropbox to the new PC from the old PC. The Old PC has the Dropbox folder on a USB3 external drive and syncs all files and folders locally. What is the best way to do this? Thanks, Al
My Dropbox app won't open on Windows 11; the Dropbox icon no longer shows in the system tray.
A few days ago, I logged out of Dropbox on my computer, and now I can't open the application anymore. There's no icon in the system tray, and clicking on the Dropbox application on my computer does nothing. I've tried uninstalling and reinstalling it, but it still doesn't work. My computer is running Windows 11.
How can I make my files online-only on my new computers?
I have two new computers and want to have online only files, but have all the folders and structure on my computer. Clicked off of "all sync" because I did not want the files on, but I can't see any files on the computer. I want to see the files, but have them stored in the cloud. I have done this before but cannot…
Logic Pro X projects stored in Dropbox don't show up in "Recent"
Hi all, this is a niche issue and probably not Dropbox's "fault", but thought I'd ask here just in case. Since I upgraded to the latest version of Dropbox for Mac (which moved the folder location, etc.), Logic Pro X projects stored in Dropbox no longer show up in File > Open Recent or in the Recent tab of Logic's startup…
Beta Build 212.3.5673
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. This is a point release of Beta 212. You can find the previous Beta 212 release with release notes here. Point releases may not always have additional changes to share. Download Windows Standard Installer Offline Installer…

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