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The Linux exclude add [folder] command deletes the [folder] on the server
This is an issue I saw in the community 4 years ago without a solution. I experienced this problem today on my debian Server. Dropbox daemon version: 213.4.4597 Dropbox command-line interface version: 2019.02.14 The funny thing is that already 6 years some folders are nicely excluded on the server without any problems. But…
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Dropbox for Office add-on-Office365 suddenly doesn't work with Dropbox
I've used dropbox for quite a while on my hp envy laptop, windows10, office365. Suddenly, every time I try to open an office document (word, excel, pp - all), I get the following msg: "Excel/Word... is running into problems with the "dropbox for office" add-in. If this keeps happening, disable this add-in and check for…
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Issue restoring a backup from Dropbox down to my computer
Dear dropbox, This is my first time using this service, even though I have heard about it for a long time. My PC was recently compromised so I had to use some sort of online backup service, as I couldnt use normal Windows backup. So I backed up nearly 200gb of my essential folders such as dekstop downloads etc. Upon having…
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High RAM usage on Mac OS
Hello all, Dropbox user since decades back. I'm on Mac Silicon (M1 laptop, 8GB RAM). Dropbox takes up ≈5GB out of my 8. Obviously a problem, and googling around reveals that this has plagued Dropbox since at least 2021. I know there are thousands of users suffering from this, and I also know I can restart Dropbox every…
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I've installed the Dropbox for Windows update and now I can't make my files offline anymore.
I just got "upgraded" to the newest version of the Dropbox client for Windows, v213.3.4480. After it did the upgrade, it told me that there was some "new update" for Windows, so (perhaps stupidly) I went ahead and agreed to it. Now, all Dropbox files no longer have a status overlay on the icon, but there is a new column in…
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Sync icons are missing in Explorer on Windows 10
The green icons next to files and folders signifying whether file(s) are on-line or off-line only are no lonher displaring. It was at one time showing a green checkmark or an empty cloud icon, now, nothing. When I rigt click on the file, the dropdown menu still give me the option to choose whether to make available on-line…
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Are symlinks from the Dropbox folder supported or not?
This page: https://help.dropbox.com/sync/symlinks last updated last September says symlinks are supported. Yet when I create a link in my Dropbox folder pointint outside, only the link gets synced [an entry for it that cannot be opened appears on the web], but not the link contents. Is that article wrong or am I doing…
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The Dropbox icon in my system tray is not responding
I received an email from Dropbox about the Backup feature. When I click on the Dropbox icon on my Windows taskbar nothing happens so I can't click on the avatar and go to preferences and then click backup. I have the latest Dropbox app on my PC. I have turned on and off and then on the Dropbox and then restarted my…
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Windows Server 2019: LTS App Still Shows Unsupported OS Message
I'm using Dropbox on Windows Server 2019, and recently it stopped working, saying, "Support for Windows 7, 8, and 8.1 has ended." They provided a link to download a "Long-Term Support" app, but after installing it, I’m still getting the same message, and it won’t launch. Has anyone else experienced this? It's frustrating,…
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Why are all my files moved to, "Online-only" against my wishes?
Hello, Why suddenly do all my dropbox files have a cloud and arrow next to them? I didn’t set anything differently. The Sync feature apparently was reset by the program to, NEW Files-online only-AGAINST MY WISHES. I reset it to Available offline, where it had always been. That did not help-even after I then re-downloaded…
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We need an official Dropbox data migration app for faster migration to new machines.
Hi There, Even with a 200Mbps up/down internet connection and a gigabit ethernet connection to a Mac on the same network, it still takes days to migrate Terabytes of data to a new Mac. I've read the instructions about not migrating data via disk copy/migration apps but it's unacceptably slow to login to Dropbox, and wait…
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I find the dbxcli slow when it comes to the chunk file sizes.
unfortunately for big files I find the dbxcli to be really slow due to the very small default chunk size, for which unfortunately there is no option atm. has the development of dbxcli stopped for good or can we hope for a new version with at least the possibility to set the chuck size?
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Ubuntu 24.04 is stuck on "Starting..." after installing the app.
Installed from the Dropbox site on Aug 14, 2024. The tray icon comes up but only reacts to a click after Lock-Unlock of the screen (weird, but not critical). However the status stuck on "Starting...", and no syncronisation is happening. Itg appears to be new behavior, and I cannot think of what changed
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I want to wipe my Mac but keep files that were synced through Dropbox Backup. How to do this?
Hi I want to wipe my Mac over the coming week in order to sell it on. I have a lot of files in dropbox backup that are from this particular Mac which I don't want to lose. How do I keep these files? It's my understanding that if I unsync the Mac the files will come off dropbox backup...is that correct? Is there something…
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Turn OFF selective sync, do FULL sync instead?
I see that, under selective sync in settings, I can check all folders - but, if I add a folder, will it start syncing? If not, is there a way to turn OFF selective sync and instead opt for FULL synching? (I just noticed that I thought I had no files in a folder but I actually DID, because I was not synching all the…
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Dropbox on macOS is using too much RAM while just sitting idle
I checked how much RAM I was using at the moment. The only open apps I have are Safari, HandBrake, Bbedit and Word. Neither of those is using any file hosted on dropbox nor is any app uploading or downloading anything. The only dropbox open process is the one sitting idle in the menu bar. This is completely unacceptable…
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Our large PDF file has been separated into individual files after uploading to Dropbox via app.
Hi, I was recently asked to upload a large file set from our local storage to dropbox. We basically dragged and dropped into the dropbox app... however now that we are looking at the data, it has separated our multi page PDF files into a new PDF file, one for each page!!! Has anyone else experienced this and is there a way…
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Why don't shared folders on Windows have a specific icon to show it's shared?
Hello everyone. I want to ask for your collaboration to understand a problem that we are presenting. I'm having problems with the icons. When sharing a folder using Windows Explorer, nothing appears that allows me to distinguish which folder or file is shared. I even remember that before there was a column in Windows…
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Apple Photos has caused Dropbox mobile camera uploads to upload duplicate images
for years I've been using Dropbox's "camera uploads" feature to upload my iPhone's photos. I also have a separate location on dropbox with a TON of photos from other cameras/sources in a random folder called "photos". recently I thought I would be make my "photos" folder sync local to my Mac, use Apple Photos to to catalog…
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Bring back the "do not sync with Dropbox" option in the right click context menu
the option "do not sync with Dropbox" to reappear in the right click context menu
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Dropbox is installed on one user profile but other profiles get a pop-up to sign in to Dropbox
I'm on a Windows 10 PC that uses multiple Windows accounts (local accounts, it if matters). The Dropbox installer doesn't give the usual choice between setting it up for "all users" or "current user". As a result, the user who wants Dropbox is happy. But all the other users gets a popup *every time* they log in to Windows,…
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Export bulk Dropbox image folder URLs
The problem is that there are hundreds of photos. It is almost impossible to enter the URL for each rock sample manually. I need some automated way to copy the Dropbox photo URLs. You can use my script below to generate bulk Dropbox links. * Requires TamperMonkey or GreaseMonkey addon in your browser. I wrote a script to…
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Mac Finder extension incompatible with Google Drive Finder helper Finder extension
I have the same issue that many other people have reported. On my MacBook Pro running MacOS 14.1.2, I have both Dropbox v189.4..8395 Personal Plus (I have never had a beta version) and Google Drive File Stream v85.0.26.0. My Dropbox sync/cloud icons are missing from my Dropbox folder. If I uncheck the Google Drive Finder…
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How can I disable Dropbox for individual users on a Windows PC?
I have a PC (Windows 11) with accounts for multiple users, i.e. a family PC. I am using dropbox, and it works well. However, other users are not using dropbox. These other users experience an annoying dropbox feature after every Windows login: A dropbox panel pops up and invites them to create a dropbox account. I think…
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MS Word no long "likes" documents stored on external Dropbox locations (Mac OS 10.15 Sequoia)
So I recently updated from 10.14 to 10.15, and everything looks good except for MS Word. I keep my Dropbox file on an external drive (formatted as Mac OS Extended Journaled), and whenever I try to edit and save a Word document to the Dropbox location, I get a dialog box with "Check to make sure the removable drive…
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Can I use Apple Migration Assistant to move Dropbox to a new computer?
Can I allow Dropbox to migrate to my new MacBook Pro with Migration Assistant along with everything else?
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links from illustrator to online files
Hi, Since a more recent update of the operating system of apple, when we open an illustrator file, online links have to be searched manually, put offline, and connected again one by one. Before, this all happened automatically, where the illustrator file recognized all online links, and opened with all links correctly…
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Should or should I not use a command to update Dropbox on Windows?
Hi guys, I found out something really strange concerning Dropbox builds. First of all, I have been autoupgraded to 212.4.5767 some time ago which I think is the latest standard, yet I don't seem to find out the Forum post on it. Yesterday I launched this command on Windows run box: winget upgrade --all It gave me a Dropbox…
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I want to see all my folders, online or -off, in OSX Finder.
I am moving into a new Mac. Installed the desktop app. I have always had a dropbox folder available in finder where I can easily see everything stored on my DB, and bveen able to right-click and choose which ones to have off line and on. Now it seems I can only achieve this by choosing EVERYTHING in my DB to be…
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Downloading my Dropbox on an external SSD drive
Good evening, I am happy with my dropbox and would like, in addition, to keep an SSD backup. I did purchase an external SSD but I don't find how to synchronise my existing dropbox with this new empti device. Of course, I did copy and paste from my local pc "dropbox" directory, but this does not include the files that are…