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Why are folders that I've unchecked in my app settings not removed from my Mac hard drive?
Unexpectedly all my online Dropbox folders are now appearing in my Dropbox folder on my Mac hardrive, despite all the folders showing unchecked in the sync function in preferences. Am I doing something wrong?
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New Computer Sync issue Mac: Seeing offline folders in Finder
I'm starting with a new Mac but a long-time Dropbox and Mac user. In the past when I do this, I've been able to see all of my folders/file in my Dropbox folder on my computer, even though they are online only with Selective Sync. Now, within my Dropbox Folder in the Finder, I can only see files/folders that are synced…
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Installed Dropbox on another laptop but can't see my files in file explorer
On my old Windows 11 laptop, and still working, I have Dropbox and everything is flagged as On Line Only. In File Manager I see my Dropbox structure of folders. I select a file and it is downloaded and I use as appropriate. All is good. I purchased a new windows laptop and installed Dropbox and indicated on install that I…
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My files are waiting to update after backing up and restoring my Mac computer.
I am using a MACBOOK Pro OS Sequoia 15.1. I recently had my computer backed up and then restored. Ever since, my Dropbox App is not syncing with my web based dropbox. This is what it looks like Andy ideas?
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My Dropbox is stuck syncing/indexing 65000+ files on my Mac device.
My dropbox is syncing nonstop, states 65000+ items are indexing. It's been like this for over a month, and it's been affecting my ability to copy files and folders, both to local storage and external. I tried quitting dropbox and reopening several times. Even updated and restarted my Mac several times but the number of…
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I'm working with Adobe Lightroom Classic and Dropbox doesn't sync some .db files
Hi everyone. Using Lightroom Classic and Dropbox. I am getting messages from Dropbox that some preview files can sync. See attached. Also when I sync again folders with my computer thumbnails are very slow to populate again in my screen. See below. Anyone experiencing something similar? Thanks for your feedback
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How to restore non-synchronized folders
I have two laptops running Windows 10. On each system I have 8 top-level folders in Dropbox, of which F1-F6 I've set to "Make available offline" and F7-F8 "Make online-only". I've recently acquired a third laptop running Windows 10. On setting up Dropbox on this new laptop I got an unexpected prompt along the lines of…
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When I search my Mac, I get 100+ results related to Dropbox that I don't want
I've been using Dropbox a long time and never had this problem. When I use Spotlight in Mac OS 15.1.1 or the Finder to search, I get all kinds of results that I'm not interested in. This is a new problem for me. ALL of the unwanted results are called "TXT.rtf" The finder locates all of them here: Home Folder > Library >…
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The Dropbox desktop app gets stuck syncing for the team on MacOS
To clarify, dropbox works 95% of the time, so it's not a sync issue. But for me and my whole dropbox team, roughly once or twice a day, dropbox completely binds up. For example, I have double clicked to open a 6MB file and it's been 20min and still nothing. The icon at the top says syncing but the file never actually…
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I migrated my files to a new Mac, but they all show as 0 bytes. How can I delete them?
I always worked on a pc. Now I finally bought a Mac desktop. I tried to migrate files (obviously in a wrong way) and it looked perfect but they all are 0 bytes. But they all have the correct name. If I delete one, it's disappeared from Dropbox. My question: (how) can I delete all the corrupted files frommy Mac without…
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Is file sync from Dropbox to NAS drive allowed?
Is file sync allowed from Dropbox to local NAS drive? I need one way synchronization ( download) with "Available offline" option. Dropbox is currently set on local "C" drive ( Windows 10) with "Online-only" synchronization. I would like it to be on locally attached NAS drive with full download ("Available offline").…
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linux command "dropbox status" attempts to start dropbox when it's already running
dropbox 178.4.4811 6.4.4-arch1-1 Dropbox is installed and syncing. Panel icon is active. I want command line access to the status. According to this page https://help.dropbox.com/installs/linux-commands I should be able to issue `dropbox status` however when I do this I see dropbox trying to start (loading extensions) and…
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Accessing files in the Dropbox folder is extremely slow due to updates not cleaning up the registry
The longer the you have dropbox installed the worse the issue will get. It doesn't clean up keys linked to its previous version, so every query loops through leftover keys that are useless or non-existent.…
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The Dropbox app on my Mac computer is not syncing
I'm on a desktop Mac. Got a new iPhone today and had to enable 2FA. Since I did that, my Dropbox is not syncing on my desktop. It says it's Syncing but it's not spinning and nothing is happening. I have tried uninstalling and reinstalling it.
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4 files are perpetually syncing on Mac OS, and I can't identify which files
Using Dropbox (version 212.4.5767) on iMac (OS X Ventura). App works fine. But when I pull down the menu from the Dropbox icon in the menu bar, it *always* says "Syncing 4 files" I have no idea what these files are. I uninstalled and reinstalled the Dropbox app. And still the 4 files are syncing 24/7. When I "view sync…
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How to stop my camera photos from being backed up into Dropbox?
I have a desktop computer - HP - and in past I would put my camera scan disk into side of computer and the photos would be downloaded to my computer in my PICTURES folder; now - for some reason they are going into Dropbox which I do not want. Help. How to do I stop this and return to the way things were before?
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Dropbox app doesn't launch automatically in the menu bar (Mac)
Since I updated Dropbox recently, the app no longer launches automatically nor does it appear in the top toolbar whenever I start up my MacBook. I have to manually launch it every time. I have looked at my list of login items in Mac Preferences, and Dropbox is definitely checked. Does anyone know if I can make the app…
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The Dropbox app is not launching. "Dropbox has unexpectedly quit." error.
"I'm using Windows 10 Pro and since late August, I've been getting a message saying, "Dropbox has unexpectedly quit. Please restart." When I uninstall and reinstall the Dropbox app, it works fine until I reboot my PC. After rebooting, the message appears again and the app doesn't start or sync. Dropbox stops working after…
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I removed folders with selective sync, but they're still syncing.
I used Selective Sync under preferences to uncheck all of my folders and then hit “Update”, in order to free up some space on my laptop hard drive. However I can still see the folders on my computer and it seems like Dropbox is attempting to sync them (it shows a status of downloading a large number of files, and some of…
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Some available offline files won't preview after changed from online-only on Windows.
I’m afraid we’re are migrating away from Dropbox, however whilst doing so we have noticed the following issue…. (Windows 11 – Latest Dropbox Version). Hence we though this may be useful. * Most of our 2TB files are stored as “Online” only using Selective Sync. * We then change the file status to “Available offline” so…
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Option to disable certficate pinning (HPKP) in official desktop client
This was brought up years ago here: https://www.dropboxforum.com/t5/Apps-and-Installations/Disabling-Certificate-Pinning/m-p/71509#M4927 I use Dropbox for work. My corporate environment just implemented a policy to scan all SSL/TLS traffic by use of a proxy (dpi). Since the Dropbox client uses pinning, it makes it so that…
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Is the Library>CloudStorage folder, still an obligation or is that not relevant any more?
A few months ago, I was forced to nest my Dropbox folder in the Library>CloudStorage folder. It seem to be a new Apple procedure with Ventura. Yesterday, when adding again my desktop to Dropbox and still on Ventura, Dropbox asked me to put it's folder wherever I wanted just like before. Is this the new way of doing things…
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How to stop Dropbox from automatically uploading my new PC's Photos?
I just purchased a new Windows 11 computer. I used an external hard drive to transfer 900GB of files from my old computer to the new one and then disconnected that hard drive. Now Dropbox appears to be going through on my photos on the hard drive of the new computer and uploading them to my "Camera Uploads" folder. I get…
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The Dropbox app on Mac OS can't sync as it's saying my hard drive is full, when it isn't
I'm currently unable to sync several video files (approx 120GB) locally due to dropbox thinking it has no space, even though I see over 800GB of available space on my drive. I'm on a teams account and have tried to show hidden files to find my dropbox cache file but haven't been able to find it to determine if that's why…
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I edit my Excel file, but others don't see my updates and a conflicted copy is generated instead.
Hi, my issue is. When iam in document, that is synced in desktop application. It will not make changes for other users and they cant see me in document, when we are in at the same time. And if i save the changes it will not change the document already present, but it creates duplicate with name…
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Dropbox keeps indexing - cannot open local files on macOS Sequoia
I've uploaded two screenshots. I am using MacOS Sequoia 15.1
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Add ".dropboxignore" to automatically ignore files/folders when syncing.
Currently the only way to exclude from dropbox sync is via the GUI as far as I understand. This is extremely cumbersome, because if you are writing code in a directory there are many reasons to want to exclude folders/files such as "node_modules" which can be quite large and hundreds of files while syncing the rest. Adding…
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The desktop app on Windows isn't starting up, why?
I purchased a new computer and am running Windows. When I start my computer a box pops up that says "Dropbox Can't Open". It gives the error message of C:Users\Owner\AppData\Local\Temp\dropbox_error-r3btez.txt I checked my firewall security and it is allowing Dropbox. I have talked to Geek Squad and they could not find the…
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Files and Folders show up online but not in Windows File Explorer
I have a shared folder that I can see only by using my web browser, and it doesn't show up in Windows File Explorer. I have another shared folder that shows up in Windows File Explorer, but most of the files are missing. I got the person who shared the folders with me to delete them and create new ones. The new ones have…
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Quickbooks .qbw file not syncing
I am having a problem with one of my clients Quickbooks .qbw files not syncing to my shared dropbox folder. The .nd and .dsn files from Quickbooks are syncing but not the .qbw. There are two Quickbooks company files in this shared folder. The other .qbw file is syncing just fine and it is twice the size of the file that is…