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The desktop app's syncing is inconsistent and it's affecting my workflow.
Dropbox refuses to update or sync. It is like there is no connections whatsoever between my computers. I've just about had it with your product. It is moving from being next to worthless to actively harming me. Today I was depending on work I did at home and stored in my dropbox account to be available to me at work -- and…
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No option for "make online only" when I right click my files
I have a professional DropBox account and I'm working on a Mac, OS 12.5. I have several files that are sync'd locally that I would like to move off my hard drive and make online only. When I right-click on the folders, however, I'm not getting the option from the drop-down menu to make the files online only. Any…
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Stable Build 194.4.6267
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed a source of rare crashes on Windows. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer…
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Can I delete (old) files from my computer without deleting them from the cloud?
Hi, I just purchased an MS Surface and after finally getting it set up and including my personal and work Dropbox accounts, I find that I have several Personal (Old) and Company (Old) folders with are taking up quite a bit of space. Can I delete these (old) folders without losing these documents?
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After I fixed permissions and synced some files they got deleted from my Dropbox folder
My Dropbox Plus app was showing 66 files unable to sync, saying "to sync this file give dropbox permission to access it" for each one. It has been like this for a while. The files were in my local filing system (Windows 10) but not synced to dropbox server. I could see nothing wrong with local file permissions, and they…
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Dropbox doesn't sync the changes between devices. What can I do?
We have the free version of dropbox at work. 3x computers make use of it. It's all excel files we have in the shared folders. At some point last year we discovered the files stopped syncing. Storage was full- deleted old files that were no longer necessary, then dropbox worked again. There is about 1GB of free space left.…
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I can't upload files to Dropbox from my Mac
What the hell is going on here? I can't upload anything from this shared folder anywhere using your useless app. When I look at all my files locally, they say 0kb. It seems like the only way to upload files from Dropbox is to upload them to my computer first?? WHAT ON EARTH IS THE POINT THEN??? You are aware that there's…
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Can I move my Dropbox folder on an external and keep the same path for all users?
I understand that File Provider on Apple now provides for external drive syncing for Dropbox Folders, as long as it's APFS and encrypted. We use Dropbox as a media asset management system, by targeting folders, where each collaborator has a common absolute path ie; Volumes/XYZ/1287. This ensures that media is always online…
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Can't backup a folder because it's not in default location (it is, I think)
I had used Dropbox before, worked great. I had to reinstall it to today because of reasons. When I wanted to set it up again, I checked to backup the Documents folder but got the message below. Also, in my File Explorer, the option to "Backup to Dropbox" is no longer there.
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Dropbox keeps telling me to update my app to File Provider, but it never updates.
Running MacOS 15.3. Mac Studio. Tons of RAM and HD space. Dropbox App version 217.3.4297. I go into the preferences and click Update under Dropbox Folder updates. It does so. goes through the whole process of signing out and back in again. But the option to update is still there. Did it update?
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Searching files in Spotlight within Dropbox on my macOS Sequoia doesn't show results.
Ever since I installed Sequoia and the latest Dropbox version I'm not able to search files stored on the Dropbox Folder. In previous Sequoia/Dropbox versions I had always been able to search files within the dropbox folder by just using Spotlight (CMD+Space) at any moment. Now it's not working. I have tried the following…
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Dropbox files are available in finder but aren't downloading to hard drive
Hi there. I believe I have done what I am supposed to have done to have my dropbox files both in the cloud and on my hardd drive, but they are not being stored on the hard drive. They are zero bytes and not available for quick view in the finder. Any suggestions. I feel as if this is something recent, not something I have…
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Broken links in InDesign files on macOS Monterey 12.3.1
Hi there, I've been happily working with Indesign files in Dropbox for a year now where my files are all stored Online Only. It used to be the case that Dropbox would automatically relink all the supporting files that are stored on Dropbox.com and I would be able to edit the InDesign file. Recently, upon opening an…
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Make syncing settings easier to find
關於「同步」的功能我有很大的問題 我相信其他人也困惑很久 為什麼沒有更快、更方便的選項讓使用者可以馬上選擇資料夾進行「同步」？ 為了節省空間，我經常將資料放在雲端裡，因此我時常需要使用「同步」功能 但目前的設計，我大概需要點選4個步驟，點開層層選項， 我才能去尋找我要同步的資料夾在哪裡去進行同步 這真是太麻煩了吧 我很希望仿照目前離線資料夾的設計，在我需要時，按右鍵直接選擇我要同步，這樣會不會快很多？ 謝謝
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I can't update Dropbox to File Provider on my macOS 14 and 15; I keep being asked to sign out.
Hi, I have and issue where when I try to update to Dropbox on File Provider (OSX 14 and 15) - the desktop app throws a message about needing to sign out. When the app logs back in it's back to to indexing and syncing without it having been updated to Dropbox on File Provider. I've tried reinstalling the desktop app and…
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File request option when right-clicking a file on macOS is no longer available
This issue has been reported previously on the following link but is now closed to any further responses. This is an important feature that has been removed without notice or explanation. I have tried to post the hyperlink to the previous discussion, but you are not allowing this either. Please provide an update. Regards…
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Not seeing many of my recent files after Dropbox asked me for a sync
just one hour ago I could see all my dropbox files...it asked me for a sync and now I am not able to see many of my recent files...could anyone plz help me, how to recover them?
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Does Dropbox force the syncing/sharing of folders like OneDrive?
Hey guys. I need a way to share files between my PC and my laptop. I'm getting frustrated with Microsoft's OneDrive because they force you to sync/share DOCUMENTS, DESKTOP and at least one other folder. I'm finding that alot of programs/games/software like to dump files in Documents and I sometimes keep large files on my…
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Dropbox folder shows as 0kB when using Time Machine to back up on an external drive.
When I create a Time Machine backup on an external hard drive using macOS (latest version), the Dropbox folder with the synchronized data is displayed correctly only on the original Mac. As soon as I connect the hard drive to another Mac, the folder is shown as 0 kB and cannot be opened. Is there a solution?
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Dropbox desktop syncing caused the internet wifi to stop working.
I have been experiencing this issue for a while now. Every time I sync a file on my MacBook onto Dropbox, the Wi-Fi connection stops working for other applications, browsers, phones, and smart home devices. Can anyone give me suggestions on how to fix this issue? I've tried adjusting the bandwidth upload rate in the…
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Dropbox Mac has hijacked my Screenshots
I have Dropbox on my Mac OS Sonoma. As soon as it was installed, my Screenshots disappeared from my Mac Desktop and appeared in Dropbox. How can I stop this? I do NOT want my screenshots in Dropbox. They need to be on my Mac desktop. Thanks for any help--as a last resort I will just get rid of Dropbox from my Mac if there…
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After signing a PDF on mobile, the file is locked in Adobe Acrobat on my desktop
Hello together, I have a problem since a few days: When I sign a PDF in my Dropbox on my IPhone I can't edit the signature later in my Acrobat Adobe on my desktop. It has a little lock icon now and I can't move it. Normal textboxes can be moved in the "Edit mode" of Adobe Acrobat, but not the signature. I am really…
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I see a small file box next to my Microsoft files and I can no longer open them.
Just recently, most (but not all) of my documents and spreadsheets have small file box icon in front of the Word doc logo and will not let me open them. This has only occurred with document in my dropbox, not on my internal computer documents. For background, I have had dropbox for many years and have never seen this…
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Can't open Dropbox on new macOS Sequoia 15.2 - it does't respond and closes
I've downloaded the latest Software version for Mac Os. I Install, and try to open from apps and then menu bar. Dropbox does not respond then closes. Tried a complete uninstall reinstall and same thing. Any solutions?
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The desktop app UI on Linux looks old and there's no option to move the Dropbox folder.
I recently switched to Linux from Windows and was looking to have my Dropbox accessible on my desktop. I installed the app direct from the website, and the app looks like its from the early 2000's. I also like to keep a copy of my files offline, through an external desktop expansion, that is synced with the cloud. However,…
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Unable to make all my files available offline onto new Mac
I've got a new iMac after the old one has just given up the ghost. All my files are fortunately backed up on Dropbox. My back-up drive was unfortunately corrupted. I've installed Dropbox on the new computer and all my files now appear but with "zero bytes". But there's a problem. I can download each file onto the hard…
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Dropbox Sync Time Remaining Isn't Showing on macOS
OS and Version: macOS Sequoia 15.2 (issue persists from earlier versions) Dropbox Version: Latest update as of today. Dropbox business customer. I’m encountering an issue with Dropbox for macOS using File Provider. When downloading files, the sync time remaining is never displayed. This makes it challenging to gauge how…
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Numerous Windows User Account Control Pop-up messages
I opened my Windows 10 PC today and was greeted with a lot of User Account Control pop up messages all wanting permission to change my PC to install a Dropbox Update. The details say the message originated on one of my hard drives. The only thing of Dropbox I have installed is the Dropbox App and according to Windows Apps…
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The Dropbox folder does not appear in Locations on my Mac.
Hello: * I am updated to the latest version of Dropbox with File Provider * Dropbox works flawlessly when I find the Finder folder using the menu bar icon * I can also find the Dropbox folder in ~/Library/CloudStorage/Dropbox, where it appears with a grey circle against it * However, the Dropbox folder does NOT appear…