Desktop

My Dropbox shortcut is missing from my user startup folder
I placed a shortcut link to DB in my user Startup folder. I was working fine for weeks then suddenly it was gone! This started happening a few months ago. I researched the issue on this forum and found reference to this and tried the various suggestions. But the problem is still raising its head. More on my setup and…
Why is the Dropbox desktop application uninstalling itself?
I have installed DropBox App, but it keeps uninstalling itself. The blue Right-Click menus have disappeared and DropBox is NOT cinching. I have tried to reinstall the App 6 times. At first everything looks fine and than cinching the files. But a few hours later DB disappears and not cinching. I have almost lost important…
How can I stop a file from syncing to Dropbox on Windows?
Is there a way of marking individual files in the Dropbox folders so that they are not indexed/ uploaded? I use a large 32 bit application that is constantly updating an indexing file in the folder where the data files are stored, Dropbox uses a lot of processing power trying to sync (and Failing) the (48MB) file, but…
Scheduling a daily back up frequency of my internal and external drives.
I'm new to Dropbox and I'm experimenting with the free trial. I want to be able to use Dropbox for daily back ups of my internal and external drives. How do you select a back up frequency? I'm on an iMac, if that makes a difference. Thanks
Can I use computer backup and move my Dropbox folder to another SSD drive?
I bought an SSD so I could move my 2TB Dropbox into that second drive. But now Dropbox complains that it can't backup my folders from the main drive. Why? How can I have my Dropbox reside in dedicated second drive but still have my essential folders backed up from the main drive?
The context menu is missing in my Windows device.
Hi, I've been having problems with this for months and have tried uninstalling and reinstalling several times along with anything else I can find - checking the registry entries to make sure DropBox is in the first 15 etc and as far as I can tell everything is as it should be. Today I had another go so unistalled,…
I'm unable to rename a file after copying it from another sub-folder on my Mac.
Having this issue over the past several months. Saw another thread where others were having the same issue, but that thread was locked. I copy a file from one subfolder in Dropbox to another subfolder on my Sonoma 14.5 Mac, (Dropbox v199.4.6287) and then I can't rename the file. This doesn't happen every time, but has…
Is it possible to move Dropbox selective sync exclusions to a new PC?
I have Dropbox Business with University of Florida (I cannot post here with the UF account for some weird reason so I need to use my personal one). When I changed computer 5 years ago I was shocked I had to de-sync tens or hundreds of folders manually ONE by ONE when porting Dropbox to my new Windows PC. Now that I bought…
Dropbox stopped syncing on Win11, but the app says there aren't any sync issues.
Hi, About a week ago any file/folder I add on my PC (Windows 11) has stopped syncing, while the app says that I don't have any sync issues. What's even stranger is that these new files and folders don't indicate Dropbox in the drop-down list when I right-click on them. So as far as Dropbox is concerned, they don't exist.…
Dropbox freezes and crashes when I navigate in my Dropbox folder within File explorer.
Hello, I am having trouble with dropbox working through my Windows file explorer. For some reason, within the last week every time I try to navigate to one of my dropbox files the file explorer crashes and I have to force close the program. I can open files from the specific application. For instance, if I open Word and…
I uploaded 200GB of files via my desktop app, but it's now stuck uploading 8k files for days.
I recently moved some folders containing a lot of photos into my Dropbox folder on my windows desktop. On the desktop app I could see the progress of the uploads going vey fast and it appeared that the upload would be completed in about a day. The original upload was about 200 GB and now there is only about 2.5 GB (~8000…
I cannot get both my personal and Business accounts to show up in Windows file explorer
Have just purchased two new machines and am being driven nutts by Dropbox. I have a business and a personal account. On my prior machines both appeared in File Explorer. With them linked or unlinked, I can only get one to appear. HAve Dropbox seriously removed this feature? If not, how can I get both to appear?
How can I download my Dropbox contents onto an external drive?
I'm really really disappointed with Dropbox over the last several years. I had an enormous issue as did others with preview of images and photos on my laptop which after a multi-year discussion on this forum with dropbox led me to give up and put them on OneDrive (which is much better at preview of thumbnails) so I could…
Eligibility for Dropbox on File Provider.
How can I be eligible?
Dropbox keeps switching to beta while I've already opted out of early releases.
I keep getting updated to the beta when i dont want the beta anymore. it sucks and i turned off early access in my account. can some smart person from dropbox just remove me from the beta forever? its horrible and I never want it again
How to Use Dropbox for a Perfect Valentine’s Day
Valentine’s Day is all about showing appreciation for the special people in your life - a partner, a close friend, or a family member 🤗. Whether you’re celebrating together or from a distance, Dropbox can help you make the day a tiny bit more special. Here are some fun ways to share the love 😻. ❤️ Create a Shared Photo…
I've unsynced some folders via selective sync, but they're still showing in my local Dropbox folder.
In an attempt to clear space on the local hard drive, I've "opted to hide some folders" according to the Selective Sync tab in Dropbox preferences. However, that folder is still downloaded to my local hard drive and is located in the parent Dropbox folder. At this point, how should I remove it safely without disturbing the…
Manage hard drive space and selective sync aren't working; my files are still offline.
I have 2TB of Dropbox for my Photo Albums (and have had for many years). All folders were synchronised to my laptop but a mix of online and offline. My laptop has circa 1TB free. Last month Dropbox updated the Dropbox App and all files were removed from my PC. I have added the Dropbox app back to my machine and there is…
Problem syncing files on new installation on Windows 10
Hi there, I recently got a new laptop with Windows and set up Dropbox with my existing folder stored on an external hard drive. I followed the advanced installation steps, but when I try to sync my files, Dropbox displays the number of files to sync but doesn't progress—it just stays in a continuous syncing state. I am…
AirDrop files go to /private/tmp instead of ~/Downloads
Yesterday I downloaded and installed "Dropbox for macOS on File Provider," which appears to be v215.4.7202. It is running on a Mac mini M4 Pro with macOS Sequoia 15.2 (build 24C101). Now whenever I AirDrop a file from my iPhone 15 Pro Max running iOS 18.2.1, the file ends up in /private/tmp instead of ~/Downloads. I've…
After a recent desktop app update, my files aren't syncing correctly
After Dropbox update couple of days ago (2025-01-31 now), my home and work place have diffrent verion of drobox and each machine continues to up and down like a ******. Plz take a look and fix this **bleep**. after sync ...upload and download.. each computer have no updated files.... Best wishes
.Trash folder in the Dropbox folder makes it difficult to reclaim space
After deleting tens of GB of data and having NO additional space freed up on my machine, I eventually discovered the hidden folder ~/Library/CloudStorage/Dropbox/.Trash was hoarding these deleted files. I found an old post on here that claimed this was due to a bug that was fixed in an old version of MacOS 13, but I'm on…
No Spotlight results for folders on Dropbox with Sequoia
Since I upgraded to Sequoia 15.1 on my Mac, folders and documents on Dropbox are no longer shown. What can I do?
App always updating thousands of files
Since a few weeks, my Dropbox app is always updating thousands of files, whenever my computer is started, taken out of sleep or hibernation. I think it started after I used Dropbox to briefly store a lot of small files on a secondary laptop. Searching on the internet, I have found more people with similar problems and I…
Dropbox application not syncing with macOS Sequoia (mac mini pro)
Since chaning to a mac mini pro, dropbox has stopped syncing with the new device. Some files started to sync, but now after a couple of months most folders are unsynced and files unavailable locally unless I use the web interface. Sequoia 15.3 build 24D60 Dropbox Version 216.4.4420 (216.4.4420) The app states 'You don't…
Dropbox app on Fedora KDE 41 stuck on "Connecting..."
I have just installed Dropbox on Fedora KDE 41 and logged in to my Dropbox account. I can put files in the Dropbox folder and they get uploaded. However, when I right click on the taskbar icon the top item in the menu is stuck on "Connecting...". There is no notifications of anything uploading or downloading so it is…
A bunch of my files went to Zero Bytes on Mac
This issue was posted here like five years ago by a different user and the fix worked for them but I've encountered the issue now and the fix isn't working. Basically, I've got a new Mac, synced all my files from my old Mac but they're mostly showing up as Zero Bytes and they're not openable. I tried going to my…
Suspicious "DropboxUpdater" file appears to be passing itself as legitimate Dropbox file
Hi, I'm informing you about this both to let you know that Dropbox may be being used as a means to get through firewalls, and to get this on the record for other people having the same issue. I will also be informing BitDefender. I have Dropbox installed at "C:\Program Files (x86)\Dropbox" and within the "C:\Program Files…
The Dropbox desktop app is making multiple files offline after opening just one file on my computer
I started noticing that my space on my hard drive is slowing getting smaller, and just now I realized the culprit is the Dropbox app (PC). I noticed that after opening one PDF, all my files on my folder started going offline mode, I saw the Dropbox tray growing bigger and bigger from 10 files syncing to 200. How can I fix…

Desktop

Discussion List