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Dropbox content isn't searchable in Spotlight when using Mac OS Monterey 12.0.1
Dropbox files/folders are not searchable in spotlight on new MacBook Pro with M1 chip - Monterey OS 12.0.1. Have re-indexed spotlight. Have uninstalled and reinstalled Dropbox and rebooted. Have made sure Dropbox has full access in Security and Privacy. Help please?
No syncing icons and no content menu on the Dropbox desktop app on my Mac.
Dropbox was working fine until i updated to business account + personal I'm on MAC Sequoia 15.3.1 (24D70) + Dropbox v218.4.4348 The sync icons and the menu options when you right click on a file or folder in Dropbox are not showing. I have tried all options: * Disable all other "Added extensions" and "Finder extensions" in…
Accidentally unlinked my computer from my account and linked it to a different one
After getting a very inadequate response from DropBox, I am seeking help from the community. After my computer restarted after uploading some windows 10 changes, I ended up with a splash screen for DropBox. Clinking on it, I found that I had loaded in another DropBox application which had no files and only the starter file…
Downgraded from File Provider and all files show 0 bytes
I was asked to upgrade to the File Provider version after rebooting, so I just followed the steps and clicked accordingly. I found that indexing took hours, but since I needed to work, I signed out and back in to downgrade from File Provider as mentioned in the FAQ. After downgrading, I found that all file paths existed,…
Windows 11 takes more than 1 hour to shutdown if running Dropbox desktop app
Hello, I have the "Plus" version of Dropbox, with the desktop app installed on a Win11 machine. All drivers and updates completely up to date. When running Dropbox, and trying to shutdown, the Win11 machine takes over an hour to shutdown. !!! If Dropbox is not running, the same machine shuts down in about 1 minute. The…
Windows 11 built-in backup and restore feature.
It is about Windows 11 built-in backup and restore feature. I need to check if Dropbox is safe with this feature. Suppose I backed up every Windows setting with this image backup feature built inside Windows 11. My Dropbox storage is located in E driver (not C driver). Suppose my Windows gets a problem in the future.…
Upload app sync speed is very slow on macOS.
macOS: Sonoma 14.6.1 Dropbox desktop App, auto update is on, currently v209.4.3661 Dropbox Advanced - 310TB Speed Test: 110Mbps Download/24Mbps Upload Been using dropbox for 10+ years with no problems. Last two weeks upload speed has become painfully slow on my desktop. Download speed is fine. I have read through a few…
My syncing status shows "updating 2 files" for weeks
Windows 11, fully updated, Dropbox Plus version 218.4.4348 (which appears to be latest version as I downloaded and installed ?most recent" update from Dropbox and it was the same). Still shows "Updating 2 files" constantly. Everything else seems fine, and file syncing does not seem to be impacted. I have read of others…
Dropbox is slow to upload only when using one computer. Tried website and desktop app.
Tried resetting the desktop app completely. Tried the web version. Seems to say 2 hours for a 70mb file. Tried an alternative, one minute to upload Tried on another computer on the same network, runs fine. One minute to upload in the browser What is it on this certain computer causing this? How can this be fixed?
Copy large dropbox to new drive on MacOS Sonoma
I have my dropbox on an SMR external drive on MacOS Sonoma. I want to move it to my new SSD drive. But the dropbox is very large so many of the folders are online only. Which means they show up as 0 bytes on MacOS because of the dropbox bug that has been there for years. There a millions of files, and about 3 TB of data.…
Why does Dropbox remove a file from my hard drive when I "back up" to Dropbox?
Why does Dropbox remove a file from my hard drive when I "back up" to dropbox? The "dropbox help" info does not explain this. I've selected the option to "keep copies on my hard drive", but files still vaporize off my hard drive as soon as I copy them to dropbox. Do I need to turn off synching? I didn't mean to turn it on…
Windows 11 Dropbox not syncing. The solution to make it work is to close it, and open it again.
Hello everyone, I seem to be having the same problem as everyone else: Dropbox stops syncing on Windows 11. I have been working on this problem on and off for several days and none of the "known" solutions are working: after a few hours/day, Dropbox simply stops syncing. When I close Dropbox and re-open it, it's starts…
Mac Finder continues to show large size of Dropbox Folder despite everything being online-only
Hi, everyone. Thanks in advance for your help, wisdom, and support. I have a problem several others have experienced, but none of the solutions I found here seem to be working. Simply put, I have around 300 GB in my Dropbox folder and have everything set to be online only (or so I assume?) Mac finder is still showing this…
InDesign is not synchronizing liked files automatically anymore on Mac OS
We are an agency and have a lot of Indesign-Files. The folders where the liked files are, are set on "only online" per default because they are huge. Until now, when opening the Indesign-File, Indesign automatically synchronised all the liked documents, so that they were available offline. (The status automatically changed…
My Dropbox icon vanished from my taskbar, and I can't get it back.
I have had Dropbox for an eternity and it has never failed, until now. The Desktop version has vanished. The icon is no longer in the Taskbar even though the program still shows within the Start menu and the folders show in File Explorer. I have tried the following: * A restart because that's the first thing you ask for. *…
Dropbox options aren't available when right-clicking on Mac
I am running Sonoma 14.6. The Dropbox options that used to be available with a "right click" are no longer there. I have rebooted and done a "hard" restart. Still no Dropbox options. The Dropbox icon is up on by Toolbar.
File Explorer automatically opens when app launches at startup on Windows
As the title says my dropbox folder in file explorer for some reason has started to automatically open every time I start my laptop / the dropbox app launches. I have not changed any settings (to the best of my knowledge) but for the life of me can't figure out how to prevent this from happening.
Desktop app on Windows doesn't display correctly. The pop up window looks duplicated.
In the app window when I try to select an icon at the top another duplicate but smaller window appears. The same issue occurs in other places (see 2nd screenshot). I've tried uninstalling and re-installing the app but the same problem occurs. Does anyone know how to fix this?
I cannot rename a file in the Dropbox folder
Good Morning Everyone hope someone help me. We use the dropbox from desktop file. If I tried to re-name the file in the desktop, it doesn't let me change longer ( It used to be okay). However, if I re-named the file in the Dropbox Website, it let me change the name longer. ( it automatically changed the name in my desktop…
Syncing 90GB on Windows takes a long time
So my friend has recently started gaming and i needed to transfer him 90gb of files so i put dropbox on my pc and dropped those files in the dropbox folder and it synced over to his but now once he moves it out from the dropbox folder into his pc it takes 5 days ? can anyone help we tried wifi,ethernet, setting the…
I'm trying to back up 100GB of files to Dropbox, but it's super slow.
Hi there, I just started using Dropbox to backup 100 Gb of an external drive on the Cloud plus a few Gb from the system drive. I'm on Macbook & Sonoma 14.7.2 + Dropbox Desktop App. I've noticed that sometime the uploading process is not moving...or super slow for like hours, an entire night. Then suddenly in 2 hours it…
How can I bring the Family Room folder back to my desktop app?
Hi, I have deleted my shared family room folder off my desktop folders. It is still there when i log on to dropbox.com and my other family members can still see it. I am the one who set it up so i will hold admin settings. I have deleted the desktop app and re-installed but still only shows my personal files and not the…
Starting the Dropbox desktop app on another machine kills my local session (Ubuntu)
I encounter a 100% reproducible but very weird error. I have two machines running Ubuntu Linux, my laptop (24.10) and my server (22.04). I used to use Dropbox to keep the files on both of them in sync for years and it has always worked perfectly (I am on a paid plan and have a pretty large amount of files). I use the…
All local files have gone online-only after updating my Mac; I can't make them offline again.
Hey, I recently updated my Mac to Sequoia 15.3.1 (lates available to me), and now I notice that all the files in my dropbox drive are online only. Most used to be locally available. When I click on the the little cloud icon it transforms into a clock, but then nothing happens. There is no progress and they don't download.…
Selective Sync ('Do not upload' option) disappeared from Finder on Mac 14.7.1
So I've been using this option a ton before, like, when you work with a super large files and you don't need to upload them all while working on them, so there was on option in context menu "dont sync to dropbox" in finder, now it dissapeared? Is this bug or permanent now? Im on MACOS 14.7.1 and Dropbox v214.4.5217
A file that appears in the desktop tray window on my taskbar is not in my Dropbox account
I opened the Dropbox icon that appears in the hidden icons section of the taskbar and found a file that I did not recognize. It was an .exe file! I tried several times over several days to delete the file but the only option I was offered was to "open" the file. When I "open" this file Dropbox says it uploaded by someone I…
Problem with Blender 3d and MacOS Beta
Hi I just updated to the MacOS Dropbox BETA on Monterey 12.6.3, and it all seem to be working perfectly, except for a problem with Blender 3D 3.4. Blender seems to use a non standard file manager, maybe part of its cross platform development base, I assume. When I try to access my newly moved dropbox files (ie everything)…
Dropbox desktop app: constant requests to update and after reinstall is not working at all on PC
I've been having issues with Dropbox as of about a month ago - Windows 10, older Ryzen processor, desktop app. At first, the sync attempts would hang up - it would constantly show it as syncing, and nothing I did would get it to stop. This included resets. Now today, it kept asking for updates - asking to run as…
Dropbox app not recognizing external SSD for backup on Mac computer
I am running MacBook pro m3 max with sequoia 15.3.1 and want to backup a Samsung T7 external SSD formatted APFS encrypted, has 1 file in it 50MB. Dropbox will not recognize the drive, I have tried reformatting, quitting dropbox and signing out of dropbox. Any help welcome as otherwise the backup feature is next to useless…
Can I back up 8TB of photos on external hard drive?
I currently have a Dropbox account. We are using it for our daily business documents. I would also like to save about 8 TB of photographs on this account. We don't work with these weekly even but I would like them to be backed up. Is there a way I can do this on dropbox without having the hard drive that contains those…

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