Desktop

I altered the modifying dates on my files. Will my files and updates be safe once I resume the app?
Hello friends. I have a lotof old pictures (some dating back to 1950s) on my computer which are synced with Dropbox. They are close to 1TB. I took the past week modifying the dates in the pictures (created date, modified date, EXIF dates) on my desktop to reflect when the pictures were taken. I didnt really think about it…
I can't sync folders to my computer after my hard drive crashed
My hard drive containing the folders mapped to my local drive was broken, so I reinstalled Dropbox on another hard drive on my computer. But when I wanted to remap the folders to the local file explorer, there was a problem. Specifically, I wanted to map the folders to the local drive and save the data to the cloud, but I…
Stable Build 216.4.4420
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Windows LTS(Long Term Support for Windows 7, 8, 8.1) Offline Installer (32 Bit) Offline…
How can I disable the "Welcome to Dropbox" prompt on Windows?
I manage several clients using Windows Remote Desktop Services (RDS), i.e. multi-user Windows where many people login to the same server. A few months ago, Dropbox updated the client so that this box appears every time they logon. Before if you dismissed it, you weren't asked again. Can this functionality be put back…
I can't rename a file I duplicated on Mac OS
i have seen this come up before, but haven't seen a fix. when i duplicate a file, on mac (sonoma 14.6.1) i am unable to rename the file. this is a standard part of my work flow and highly frustrating.
Which Dropbox icon do I need to click on to access my account settings on Windows?
I wish to change some settings. When I click on either the dropbox icon (either right click or left click, I expect to see some dialog box where I can changes settings. Instead I see Windows explorer showing the cache directory of the applications. How can I get to the dropbox settings dialog box if I cannot access it this…
Stop syncing to a computer I no longer have access to.
Most of my Dropbox files are synced to my home computer. I've recently ended a personal relationship with which some of my Dropbox Folders were Selectively Synced to that person's computer. I can't seem to figure out from my Dropbox Account how and where to go to stop their computer from having access to those selectively…
I can't launch the Dropbox app on Win11 - it keeps disappearing.
I cannot start Dropbox after installed it on my laptop (using windows 11 24H2). It appears in the task manager for a few seconds and disappearred then.
I get an error when selecting the sync location of my Dropbox folder on Windows.
I go to my personal account in the browser. I downloaded a new dropbox, installed it on my computer. I start logging into the application, go to the point where I need to select a folder to save. I select a folder and it gives me an error. C:erorr/dropbox errorqr24scro.txt
Team folders are available in the admin console but not in my local Dropbox folder
Is there any way to see the TEAM folders in the Windows Dropbox app? I have several folders designated as TEAM FOLDERS and others designated as SHARED FOLDERS. The SHARED FOLDERS display in the Windows Dropbox App, but the TEAM FOLDERS do not. The TEAM FOLDERS are only accessible via the browser under CONTENT. As I am only…
How do I open Dropbox automatically in one computer profile only?
On my home desktop computer I have several accounts. One of these is a work account where I use Dropbox. When I log into this account I would like Dropbox to open automatically; BUT ONLY FOR THIS ACCOUNT. I find that if I use windows settings it opens automatically in every account, or none. Is there a way to make it open…
"Additional permissions are required to access files" error on macOS
I am also getting this message. I have read the articles, I have restarted my Macbook etc. etc. It seemed to be working again last week - but now alas I keep getting told additional permissions are required.... I've been using dropboax for a few years now, very happily but now, this issue has been doing my head in for a…
Beta Build 216.3.4345
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Windows LTS(Long Term Support for Windows 7, 8, 8.1) Offline Installer (32 Bit) Offline…
Can't open encrypted files via Boxcryptor
W11: not possible anymore to open encrypted files via good (old) boxcryptor. no matter which filetype and when it was last changed. Was possible without any problems before the update for the last 8+years Installing non beta 185 doesn't solve this. Moving the encrypted folder out of dropbox everything is fine again. Maybe…
Changes on third-party app not syncing between three Linux distros
I have three linux distros installed on my desktop. They all have Gnucash and Dropbox. They are all connected to the same Dropbox account. I made a change in Gnucash on one of the distros and then later switched to the other two distros. The changes that I made in the one doesn't show up in the Gnucash on the other two…
I'd like the desktop app to sync only once per day on my Linux device.
I am working with Linux Mint 21.1 the latest version. Dropbox keeps syncing all day for me. This is not necessary for me. 1 time on the while starting the computer is enough for me. Can I also set this so that Dropbox only syncs once a day?
Dropbox Lite - "Can't upload. Please try again later."
Running into the error listed in the topic title. This is a fresh Dropbox Lite install. I've approved the login via email. The app was able to create a folder, but it refuses to upload any files. My storage is not full. I've tried multiple connectivity types (Wifi and cellular). I've restarted the app. No unusual…
Cannot move shared folder if I am not the owner
I am trying to reorganize my dropbox because I literally have thousands of folders, and I need them to be more logically nested. This is no problem with shared folders that I own, but I can't move any shared folders where I am not the owner. This is a nightmare, because it means that every folder anyone has ever shared…
"Reconnecting to the internet, this may take a moment" desktop app error as of 204.4.5420
As of today's update, my Windows Dropbox desktop app is giving me the "Reconnecting to the internet, this may take a moment" error message, and will no longer sync. Dropbox version: 204.4.5420 Windows version: Windows 10 64 Bit Home, OS Build 17134.706 Please advise, or I will have to cancel.
Can you selectively sync only selected folders and leave the other folders alone?
Can you change Dropbox to Selectively sync only selected folders AND a switch to give an option to leave the other folders alone, still on the local PC under folder Dropbox. At present unticked folders in Selective sync are DELETED locally. The reason for this request is to reduce computer CPU & memory use which is…
Dropbox Beta: Files show both icons simultaneously - green circle and cloud-arrow - but are offline
I just moved to Dropbox beta for Mac (the latest version). After the folder successfully showed up in my new location, all files and folders were set to "offline only" - very annoying, but I guess that's the default behavior now. I had hoped it would recreate the previous state of what's offline and what's online. I am on…
I can't link my macOS desktop app to the existing Dropbox folder after unlinking
On Mac, Dropbox stopped syncing about two to three weeks ago. In my Dropbox Security settings I see two Devices with identical names, e.g., iMac.lan. (Formerly, I had the three devices allowed by the DropBox Basic plan: iMac, Macbook, and iPhone. Dropbox now complains that I'm trying to use a fourth device: the two…
My Dropbox app is stuck at "Connecting" and I can't use compatibility mode either.
Hello, I have seen numerous/old threads on this "Unable to connect to internet" issue when launching the DropBox client but still no luck after multiple attempts. I use Windows 10 and everything connecting fine to internet. Of course I tried disabling VPN/Firewall and multiple uninstall/reboot/reinstall and nothing helps.…
Dropbox folder bounces in the dock on Mac when syncing.
NOTE: a thread already exists for this issue but was closed without a solution. I'm writing this here to reopen it. The Dropbox folder in my dock (Mac OS Sequoia) bounces every time a file is updated by dropbox Sync. When syncing hundreds of files, it will bounce constantly. When opening a cloud document (online-only…
Screenshots are not being saved to Dropbox on my new computer
I have a new HP computer. Windows 11. I use to do Ctrl Prt SC and the screenshot went directly to my Dropbox screenshot folder. That does nothing on my new computer. The prt sc wording is on the upper portion of the right shift key. Nothing happens even with ctrl shift prt sc. I can right click on an image and select take…
Unable to start Dropbox after installing Mcafee
Today I installed a new antivirus: Mcafee. Since I installed this antivirus I can no longer access Dropbox. This is the error report: bn.BUILD_KEY: Dropbox bn.VERSION: 215.4.7202 bn.constants.WINDOWS_SHELL_EXT_VERSION: 77 bn.is_frozen: True machine_id: 7f74241f-6140-4320-8c4e-a323eeaa2e64 pid: 33312 cwd: 'C:\\Program Files…
The Dropbox desktop app is stuck on starting on Mac OS
I can't get past the "starting..." stage on the DB app. I've uninstalled, cleared everything related to DB from my computer, downloaded fresh, installed again. Everything I can think of. Always, the menu bar icon stays gray and the pulldown shows "Starting..." I've let it sit for days, no luck. I can get to my account via…
"Dropbox is ending support for Windows 7, 8 and 8.1" message but I'm on a Windows 10 PC.
I get an error message on the screen when starting my PC: Dropbox is ending support for Windows 7, 8 and 8.1. Then I get a message telling me to quit Dropbox. Why do I get this when I have Windows 10 on my PC?
Policy changes to new files as online-only with File Provider on MacOS?
I am trying to determine the current policy for when files become online-only on a macOS machine that uses File Provider. As I understand it, using File Provider is optional for now, but may become mandatory in the future. I have used Dropbox for over a decade, and currently sync a personal account between 2x Windows…
No longer see syncing check marks on Mac when using the Dropbox desktop app
Hoping someone can give me some guidance. I was running dropbox on an older Mac with no problem. I recently purchased a new Mac M4 and migrated all of my files over to this Mac that is running Sequoia. I have the same files and programs that I did on my previous Mac. Dropbox no longer has the check mark status so I know…

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