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Syncing 90GB on Windows takes a long time
So my friend has recently started gaming and i needed to transfer him 90gb of files so i put dropbox on my pc and dropped those files in the dropbox folder and it synced over to his but now once he moves it out from the dropbox folder into his pc it takes 5 days ? can anyone help we tried wifi,ethernet, setting the…
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I'm trying to back up 100GB of files to Dropbox, but it's super slow.
Hi there, I just started using Dropbox to backup 100 Gb of an external drive on the Cloud plus a few Gb from the system drive. I'm on Macbook & Sonoma 14.7.2 + Dropbox Desktop App. I've noticed that sometime the uploading process is not moving...or super slow for like hours, an entire night. Then suddenly in 2 hours it…
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How can I bring the Family Room folder back to my desktop app?
Hi, I have deleted my shared family room folder off my desktop folders. It is still there when i log on to dropbox.com and my other family members can still see it. I am the one who set it up so i will hold admin settings. I have deleted the desktop app and re-installed but still only shows my personal files and not the…
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Starting the Dropbox desktop app on another machine kills my local session (Ubuntu)
I encounter a 100% reproducible but very weird error. I have two machines running Ubuntu Linux, my laptop (24.10) and my server (22.04). I used to use Dropbox to keep the files on both of them in sync for years and it has always worked perfectly (I am on a paid plan and have a pretty large amount of files). I use the…
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All local files have gone online-only after updating my Mac; I can't make them offline again.
Hey, I recently updated my Mac to Sequoia 15.3.1 (lates available to me), and now I notice that all the files in my dropbox drive are online only. Most used to be locally available. When I click on the the little cloud icon it transforms into a clock, but then nothing happens. There is no progress and they don't download.…
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Selective Sync ('Do not upload' option) disappeared from Finder on Mac 14.7.1
So I've been using this option a ton before, like, when you work with a super large files and you don't need to upload them all while working on them, so there was on option in context menu "dont sync to dropbox" in finder, now it dissapeared? Is this bug or permanent now? Im on MACOS 14.7.1 and Dropbox v214.4.5217
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A file that appears in the desktop tray window on my taskbar is not in my Dropbox account
I opened the Dropbox icon that appears in the hidden icons section of the taskbar and found a file that I did not recognize. It was an .exe file! I tried several times over several days to delete the file but the only option I was offered was to "open" the file. When I "open" this file Dropbox says it uploaded by someone I…
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Problem with Blender 3d and MacOS Beta
Hi I just updated to the MacOS Dropbox BETA on Monterey 12.6.3, and it all seem to be working perfectly, except for a problem with Blender 3D 3.4. Blender seems to use a non standard file manager, maybe part of its cross platform development base, I assume. When I try to access my newly moved dropbox files (ie everything)…
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Dropbox desktop app: constant requests to update and after reinstall is not working at all on PC
I've been having issues with Dropbox as of about a month ago - Windows 10, older Ryzen processor, desktop app. At first, the sync attempts would hang up - it would constantly show it as syncing, and nothing I did would get it to stop. This included resets. Now today, it kept asking for updates - asking to run as…
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Dropbox app not recognizing external SSD for backup on Mac computer
I am running MacBook pro m3 max with sequoia 15.3.1 and want to backup a Samsung T7 external SSD formatted APFS encrypted, has 1 file in it 50MB. Dropbox will not recognize the drive, I have tried reformatting, quitting dropbox and signing out of dropbox. Any help welcome as otherwise the backup feature is next to useless…
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Can I back up 8TB of photos on external hard drive?
I currently have a Dropbox account. We are using it for our daily business documents. I would also like to save about 8 TB of photographs on this account. We don't work with these weekly even but I would like them to be backed up. Is there a way I can do this on dropbox without having the hard drive that contains those…
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"View your recycle bin for Dropbox" - how can I disable this?
I'm not sure if it's a recent addition or if I simply didn't notice it before, but recently, at the bottom of the open "Recycle Bin" on Windows, it has a bar along the bottom that says "View your recycle bin for: Dropbox", with 'Dropbox' a link that opens my Dropbox account in the browser. Is there any way to turn this…
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Beta Build 219.3.4354
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Windows LTS(Long Term Support for Windows 7, 8, 8.1) Offline Installer (32 Bit) Offline…
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Syncing icons are missing from Dropbox folder in macOS Sequoia
hey! I have a new iMac with sequoia installed. I have the dropbox desktop app but it won't allow me to see the syncing symbols or right click and download. I know there is a setting in the privacy/security tab and then to click something in extensions.. but sequoia does not have those settings. just wondering if anyone has…
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How does Dropbox syncing work? Do I have to move my files inside the local Dropbox folder?
Hello everyone I've been using google drive for a while but I'm not very satisfied anymore (mostly because Im in need to sync bigger and bigger files and it struggles a lot). So I'm thinking about switching to dropbox. I have never used, but heard great things. the only thing Im concern about is that I heard that you cant…
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My account stopped syncing even though I have no files in it
My account has stopped syncing. I have no files in my Dropbox. My account says I am using "0 of 3.2 GB" on my basic (free) plan. (see bottom left of image.) Can you reset my quota to 2.0 GBs?
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I'm having trouble transferring files from an old iPad to my PC.
Hi Having great difficulties to transfer files from an old ipad 10 OSC to my new ipad I am not it savvy
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Feature Request: ExFAT Compatibility when using external drives
I (as well as many others I'm sure) use Dropbox to sync with offsite professionals while needing to use multiple workstations. Rather than keeping local copies on each of these computers (as they aren't private workstations and often are cleared), I keep my Dropbox on an External drive. I've now been presented with a need…
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Windows 11 - Screenshots saving to dropbox but no longer to my screenshot folder after lappy crashed
Newbie here. My dearest tech gal friend Karen (BFF too genetic) who used to help me through these dilemmas passed during Covid but I do try to carry on as she taught me. Learning and searching and stretching my boundaries. Little over a week ago my 3 year old HP Envy hit be with that dreaded blue screen of death. I fought…
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Dropbox Capture video skips and buffers when I record.
Hey, I've been using Dropbox Capture to feedback on a project. I love the idea of quickly sharing a video like that. There is one problem though - I cannot reliably record a screen capture with voice - the video will randomly skip and buffer, corrupting the recorded video - in effect I'm loosing time, because I have to…
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Dropbox has created a folder called 'Mac'. Is it safe to delete it?
On my iMac, Dropbox has created a folder called 'Mac'. This folder is not listed in the app. on the iMac, the folder always has the blue sync in progress icon. Is it ok to simply drag this 'Mac' folder to the trash and delete it?
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How can I safely backup my music files from my old laptop to a new device?
Hello, Hoping someone can explain something. I have a laptop that I'm going to replace this year and have roughly 315GB of MP3 music that I'd like to back up. If I were to put Dropbox on my current laptop and backup all my music, what would happen when I got a new laptop and downloaded Dropbox? What I'd like to do would be…
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Dropbox splash screen after restarting Windows 10
Twice, in the past two months, my computer has restarted after an update with a Dropbox splash screen asking me to create a Dropbox Account. Clinking on it, I now have created two new Dropbox folders and couldn't find my old Dropbox folder. After looking around, I finally found it under my user name folder on the C: and it…
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Searching for files that are available offline in my File Explorer doesn't return any results.
I recently bought a new computer with Windows 11 pre-installed. As I have done many times before, I installed Dropbox and synced all my documents to be available offline on the new computer, which is working fine. However, when I use the Search function in File Explorer, it's unable to recognize the files that are in my…
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Add text saying "on" and "Off" to desktop app's preferences buttons
I have been seriously confused by the buttons on the "Preferences" menu and elsewhere. Nothing says whether the button that is a black dot on a white slide means on or what a white button on a black background means. There should be text that says "on" and "off" when the button dot is slid one way or the others.
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"798 files unable to sync" error on the Dropbox desktop app
My DB has been syncing for weeks and alternatively tells me it can't sink files (300, 600, whatever). It says to check sync issues but there is no information if I click on that and I have no idea where to find the files that are "stuck". I think all of this syncing is also interfering with running other apps. I am at wits…
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The Dropbox desktop application isn't running or syncing on my machine
Hi, earlier this month I uninstalled my Dropbox app after noticing that it stopped syncing files on desktop. However, after I re-downloaded and installed, I cannot open it. I tried re-installed again, and tried downloading the offline installation version, but still cannot solve the problem.
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Stable Build 218.4.4348
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Fixed in this update: * Fixed a bug where the Dropbox client might not restart after auto-updating. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline…
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Beta Build 219.3.4324
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Fixed in this update: * Fixes an issue that causes the tray menu in Linux to be stuck in 'Connecting...' state. * Fixes a bug with the installer where incorrect error codes could be displayed when the installer fails. *…
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Recently updated files become online-only, while older files remain available offline.
Hi! Smart Sync or whatsitsname automatically puts "old files" to "offline only", which seems like a good idea. I've experienced a lot lately that it puts files that I'm actively using, last edited just a few days ago to offline only, while there's plenty of files that I haven't touched for ages that are left available…