Desktop

Resetting copy/move settings on MacOS
macOS. Long-time user. Installed Dropbox on a brand new computer. Let everything sync. I tried to move a folder from Dropbox onto local storage on my Mac. A dialog came up asking (paraphrasing) if I wanted to move the folder or copy it (meaning a copy of the folder would be left in Dropbox). I answered incorrectly. How can…
The Dropbox app doesn't show the same shared files between colleagues.
Hello everyone, in my Dropbox account I do have an Excel file shared with my colleagues: I can view/edit normally on Dropbox app with the same my account logged in, my colleagues can view/edit the file on Dropbox through the PC but the problem is they cannot see the same file AT ALL on their Dropbox app with theirs same…
Stable Build 214.4.5217
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Fixed in this update: * Fixed an issue where some dropdown suggestions were shortened in the sharing window. * Fixed an issue in the sharing window where buttons were covered when Copy link was…
Can I keep files in my Dropbox account but remove them from my C drive?
I just noticed that one of our company users has run out of space on his C drive. Upon checking , I found a HUGE amount of data is sync'd with the company's Dropbox account. The user said he doesn't need these on his desktop computer, hence the question. Can you please tell me the process. Cheers
My file request folders don't sync to my Dropbox desktop app from the website.
So I create a new file request, which automatically creates a folder within the File Request folder of Dropbox, But that specific request folder to which designated people can upload to, wont appear on my Windows file explorer. Why? It should sync automatically, but there's no way to make it visible on the PC. Help ON THE…
My macOS11.7.8 desktop app is stuck syncing 189k files.
Hi I have two computers. One with new OSX works fine. Laptop with OSX11.7.8 is snychronising some files, but mostly not, just stucked. If I change the folders to be synchronisied it won't change them. It just changes the number of files to be synchronized, but I doesn't synchronize them...IT GOT STUCKED! Number of Files…
I installed the Dropbox app, but my files aren't syncing to my web account.
I have installed the Dropbox app on my new Windows laptop. However, my files on the new laptop are not syncing with my Dropbox account and so I cannot access them from my Dropbox web account. What can I do to correct this? Thank you.
Very slow syncing on Windows computer
Hi, I have been a Dropbox user since it is lunched. I have never had an issue with upload or download speeds. Recently for the last month I am having trouble uploading my files. It takes 10-20 times more time to upload. Sometimes more. I check my internet speed and there is no issue with my upload speed. I also know there…
How can I sync files outside of Dropbox folder to Dropbox?
Hi, I have a large number of files in D: \Code folder. I want to sync these files to Dropbox. * I don't want to create a duplicate of D: \Code in C:\3094098\Dropbox and try to keep them synced. These files consume 100s of GBs, and I don't have space to keep two copies of these files. I also don't want to have to keep the…
How can I have my files sync as online-only on a new installation?
Hi everyone, I have installed dropbox app in my Win10 pc.How can I have all my files from my dropbox account in my pc in online-only mode , without first downloading all of them and then make them from my pc online only files. Thank you. Dimitrios.
Beta Build 218.3.4298
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Windows LTS(Long Term Support for Windows 7, 8, 8.1) Offline Installer (32 Bit) Offline…
Is it possible to sync files between the USA and China?
Hello! I found this service while was searching for an app to sync files across devices and now I wonder if it's possiible to share info from device to other one if they're in different countries? I need to sync all the data about my online Sellvia store + all the docs on the computer constantly, without the need to do it…
Cannot show folders in my new MacBook Pro after changing from my MacBook Pro i7 version
I have Just changed to a new MacBook Pro M2 from my MacBook Pro i7 version by migration. But the online folders doesn't appear in my new MacBook I can only see the offline folders after migration. I don't know why.
Can we prioritize folders to sync?
LET US PRIORITY SYNC FOLDERS
My Dropbox shortcut is missing from my user startup folder
I placed a shortcut link to DB in my user Startup folder. I was working fine for weeks then suddenly it was gone! This started happening a few months ago. I researched the issue on this forum and found reference to this and tried the various suggestions. But the problem is still raising its head. More on my setup and…
Why is the Dropbox desktop application uninstalling itself?
I have installed DropBox App, but it keeps uninstalling itself. The blue Right-Click menus have disappeared and DropBox is NOT cinching. I have tried to reinstall the App 6 times. At first everything looks fine and than cinching the files. But a few hours later DB disappears and not cinching. I have almost lost important…
How can I stop a file from syncing to Dropbox on Windows?
Is there a way of marking individual files in the Dropbox folders so that they are not indexed/ uploaded? I use a large 32 bit application that is constantly updating an indexing file in the folder where the data files are stored, Dropbox uses a lot of processing power trying to sync (and Failing) the (48MB) file, but…
Scheduling a daily back up frequency of my internal and external drives.
I'm new to Dropbox and I'm experimenting with the free trial. I want to be able to use Dropbox for daily back ups of my internal and external drives. How do you select a back up frequency? I'm on an iMac, if that makes a difference. Thanks
Can I use computer backup and move my Dropbox folder to another SSD drive?
I bought an SSD so I could move my 2TB Dropbox into that second drive. But now Dropbox complains that it can't backup my folders from the main drive. Why? How can I have my Dropbox reside in dedicated second drive but still have my essential folders backed up from the main drive?
The context menu is missing in my Windows device.
Hi, I've been having problems with this for months and have tried uninstalling and reinstalling several times along with anything else I can find - checking the registry entries to make sure DropBox is in the first 15 etc and as far as I can tell everything is as it should be. Today I had another go so unistalled,…
I'm unable to rename a file after copying it from another sub-folder on my Mac.
Having this issue over the past several months. Saw another thread where others were having the same issue, but that thread was locked. I copy a file from one subfolder in Dropbox to another subfolder on my Sonoma 14.5 Mac, (Dropbox v199.4.6287) and then I can't rename the file. This doesn't happen every time, but has…
Is it possible to move Dropbox selective sync exclusions to a new PC?
I have Dropbox Business with University of Florida (I cannot post here with the UF account for some weird reason so I need to use my personal one). When I changed computer 5 years ago I was shocked I had to de-sync tens or hundreds of folders manually ONE by ONE when porting Dropbox to my new Windows PC. Now that I bought…
Dropbox stopped syncing on Win11, but the app says there aren't any sync issues.
Hi, About a week ago any file/folder I add on my PC (Windows 11) has stopped syncing, while the app says that I don't have any sync issues. What's even stranger is that these new files and folders don't indicate Dropbox in the drop-down list when I right-click on them. So as far as Dropbox is concerned, they don't exist.…
Dropbox freezes and crashes when I navigate in my Dropbox folder within File explorer.
Hello, I am having trouble with dropbox working through my Windows file explorer. For some reason, within the last week every time I try to navigate to one of my dropbox files the file explorer crashes and I have to force close the program. I can open files from the specific application. For instance, if I open Word and…
I uploaded 200GB of files via my desktop app, but it's now stuck uploading 8k files for days.
I recently moved some folders containing a lot of photos into my Dropbox folder on my windows desktop. On the desktop app I could see the progress of the uploads going vey fast and it appeared that the upload would be completed in about a day. The original upload was about 200 GB and now there is only about 2.5 GB (~8000…
I cannot get both my personal and Business accounts to show up in Windows file explorer
Have just purchased two new machines and am being driven nutts by Dropbox. I have a business and a personal account. On my prior machines both appeared in File Explorer. With them linked or unlinked, I can only get one to appear. HAve Dropbox seriously removed this feature? If not, how can I get both to appear?
How can I download my Dropbox contents onto an external drive?
I'm really really disappointed with Dropbox over the last several years. I had an enormous issue as did others with preview of images and photos on my laptop which after a multi-year discussion on this forum with dropbox led me to give up and put them on OneDrive (which is much better at preview of thumbnails) so I could…
Eligibility for Dropbox on File Provider.
How can I be eligible?
Dropbox keeps switching to beta while I've already opted out of early releases.
I keep getting updated to the beta when i dont want the beta anymore. it sucks and i turned off early access in my account. can some smart person from dropbox just remove me from the beta forever? its horrible and I never want it again

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