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Dropbox desktop app locks file explorer and syncs already synced files on Windows 10
Since the last update, whenever I open the Dropbox app it hangs the explorer syncing files that were already synced and takes forever to complete. Upon the app starts there is always 4-5 files syncing and usually after that keeps syncing files that are already synced. This issue actually locks my hard drive usage and makes…
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One of my Mac devices doesn't sync content from my Dropbox folder online.
This subject line has come up before, but my problem is not caused by filenaming errors. I have dropbox on four computers; everything syncs fine except on one laptop: the laptop will update files that are edited on other machines, but anything I edit on the laptop will not sync to the desktop machines. This includes file…
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My Dropbox account is syncing forever, and the number isn't changing on Mac
It has a disconnected symbol on the icon and says that it is syncing 28 files, but it never finishes. I am on a macbook pro. Dropbox has full disk access. My internet is connected. My security setting and network restrictions have not been changed in the last week and it stopped working yesterday. I am not getting a disk…
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I accidentally moved a team folder to the Dropbox cache folder
Weird problem. I manage do move a teamcatalogue on my pc to the hidden .dropbox.cache. It schwooosed there in there with a misclick in just a few seconds. And now the catalogue is stuck there, i can't move it back (you have no permission). So my whole team account is no access. when try to open the files i get "this file…
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"This is an unlinked Dropbox" on my app's preferences on Mac Sonoma 14.5.
I cannot access files stored in the dropbox location untill I copy an individual file and paste it elsewhere, how do I fix this whenever I also try to connect it says Your device couldn't connect to server. There might be a problem with the server or network
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Dropbox Client for Linux on Ubuntu 24.04 LTS- icon not clickable.
Guys, I've noticed a bug on Dropbox Client on Ubuntu 23.10 and the same occurs on Ubuntu 24.04 LTS after a installed it from scratch on my machine. It's really a bug on the app on desktop. The problem is: the app on system tray doesnt open or show anything until the system is blocked to block screen and returns putting…
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Dropbox disappears from my Mac on restart.
Hi - whenever I restart my Macbook Pro (after a software u/grade for example) the Dropbox app disappears and I have to do a full re-install of Dropbox otherwise nothing syncs. Any idea why, and can this be resolved? Thanks in advance for any assistance.
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The Dropbox app doesn't launch automatically upon startup on my Mac.
My dropbox will not load automatically on my mac when I start the computer. It used to, why did it stop and how do I set it up to do it automatically?
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Dropbox not syncing files across devices
I’ve been using Dropbox to store and sync important media files for my Sellvia store, but lately, I’ve noticed that some files aren’t syncing properly across my devices. I’ve tried restarting the app, checking my internet connection, and even reinstalling Dropbox, but the issue persists. I can see my files when I log in…
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I can't sync files after upgrading to Sequoia, why?
Ever since the Sequoia Upgrade my Dropbox has not been syncing across my 3 devices. I have followed all of the troubleshooting suggestions without any luck. I just uninstalled and reinstalled as my last resort and still nothing. Has anyone else been having this issue?
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Allow us to create top level team folders locally on the desktop app again.
The new feature wherein no one can create a top level team folder locally on computer is the dumbest thing I have come across. I see it is no longer possible even rename the folders. Hope this idiotic feature is eliminated else I will move to one drive.
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Plugging in my phone to my computer uploads duplicate Camera Uploads files
Hello all, sorry if it exist already (did not find the response to this): I use my iPhone SE (2) app to automatically do the camera upload, which works fine to get the media on the dropbox. But, sometimes I plug in my phone (MacOS catalina, maybe also with Windows 10) to charge and dropbox copies all media again as…
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Opening the Dropbox folder enables Num Lock.
Hi, I have a weird little problem. Every time I open the Dropbox folder (double click on the icon on the task bar), there's a Windows notification popping up that Num Lock has been enabled. This only started happening after I upgraded my Windows 10 to 11. Any ideas how to fix this?
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Please allow us to create file requests from the desktop app's context menu again.
Before the updates in the past several months I was able to click on a folder in dropbox and create a link to request files easily. That feature is now gone and I have to not only log into the web dropbox but I have to drill down to the folder each time I want to create the link. This is cumbersome since I have hundreds of…
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🌟🤝Community Spirit Badge 🤝🌟
Hey everyone! 🌟 It’s Theresa here. You’ve probably seen me hanging out in the Community, jumping into conversations and joining discussions (if you haven’t seen me before, well, hello 👋). And while doing that, I’ve noticed something pretty great (well, we all have here on the Dropbox Community Team) – so many of you are…
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Print screen not saving screenshots on Windows 11 23H2
Old laptop with Win 10, press print screen and it saves the screenshot in my screenshot folder no problem. New laptop has Win 11 on it. I disable the Use Print Screen to open screen capture in the OS keyboard settings, I have the save screen shots directly option toggled on in dropbox/backup settings. I have turned it off…
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I can't see the top level folder in Adobe after the latest Dropbox team update
Our organization (Dropbox Advanced) recently was migrated to the Dropbox "team space" file system model. I have encountered no unexpected behavior with interacting with my files in macOS Finder or Windows Explorer in the usual way. However, I occasionally will use the Adobe + Dropbox integration to access PDFs in my…
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I'm not able to upload photos to Dropbox from my Android phone to my laptop
I got a new Galaxy S25+ phone. Dropbox is & has been installed on both. I've never had an issue transferring photos from my phone to Dropbox on my laptop before. On my S25+. It shows the photos in a Dropbox file. But won't transfer or sync to laptop. Frustrating!
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I uploaded a file via the desktop app on my new Mac and it's not syncing to other devices.
I have recently purchased a new mac and added my shared dropbox folder to it. I've added a file yesterday that is not showing up on my other devices.
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"Folder is in use" error when trying to move a folder out of the Dropbox folder
I moved a LARGE file to my Dropbox so my boss could work from it for the weekend - soon learned this was a bad idea because of how long it took to upload. Now, I would like to move it back to just my local computer but it keeps telling me folder is in use. I have tried to "Quit" the Dropbox app and do it, thinking this…
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Syncing icons are missing on Sequoia OSX, why?
Hello, I have a problem with system icons on Finder. I can't see them. Any tips?
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Dropbox on Mac stuck syncing indefinitely for days.
The Dropbox icon in my menu bar has shown the syncing icon for days. I've tried restarting the app as well as restarting my computer. When Dropbox starts up, it says "Syncing 2 files..." for a little while and then changes to simply "Syncing...". This is the message at the bottom of the Dropbox dropdown. When I select…
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Understanding A, B, C, and D Drives: What They Mean and How They’re Used
Hey there, it's Theresa here 👋. You might see me around the Community, popping into different threads and joining conversations and I often notice users looking for the best ways to manage their storage effectively 🚀. By default, Dropbox saves files on your computer’s internal drive, typically the C: drive 👨💻. But…
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Can I pause Dropbox while backing up files to my external hard drive?
Dropbox noob here. I've been advised by some people to always use the "3-Tier Backup Protocol" to back up important files: 1) on the computer's hard drive itself, 2) to an external hard drive, and 3) to the cloud. Before I ever started using Dropbox, I was backing up to an external HD. Now that I use the Dropbox cloud,…
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The new stable version on Windows doesn't sync online-only.
Stable version refuses to sync online-only on a Microsoft Surface 7. OS Build 26100.3194.
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Dropbox content isn't searchable in Spotlight when using Mac OS Monterey 12.0.1
Dropbox files/folders are not searchable in spotlight on new MacBook Pro with M1 chip - Monterey OS 12.0.1. Have re-indexed spotlight. Have uninstalled and reinstalled Dropbox and rebooted. Have made sure Dropbox has full access in Security and Privacy. Help please?
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No syncing icons and no content menu on the Dropbox desktop app on my Mac.
Dropbox was working fine until i updated to business account + personal I'm on MAC Sequoia 15.3.1 (24D70) + Dropbox v218.4.4348 The sync icons and the menu options when you right click on a file or folder in Dropbox are not showing. I have tried all options: * Disable all other "Added extensions" and "Finder extensions" in…
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Accidentally unlinked my computer from my account and linked it to a different one
After getting a very inadequate response from DropBox, I am seeking help from the community. After my computer restarted after uploading some windows 10 changes, I ended up with a splash screen for DropBox. Clinking on it, I found that I had loaded in another DropBox application which had no files and only the starter file…
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Downgraded from File Provider and all files show 0 bytes
I was asked to upgrade to the File Provider version after rebooting, so I just followed the steps and clicked accordingly. I found that indexing took hours, but since I needed to work, I signed out and back in to downgrade from File Provider as mentioned in the FAQ. After downgrading, I found that all file paths existed,…