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Dropbox Business - No Option to Share Link from Computer
I have now lost the option to right click on a file in Windows Explorer then select Dropbox> Copy Dropbox link. The only option now showing under the Dropbox submenu is "Send a copy (business)". I use the copy Dropbox link option multiple times a day and wondering if there is a way to get that option back. I saw a previous…
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My desktop app's stuck indexing files after rebooting my computer.
I had to reboot my computer and since I have restarted it, my files will not sync. Status shows either a red X or pending. I have tried to log out and log back in, reinstall the desktop to no avail. Last night, it said it was 'indexing' the files but this morning nothing changed. I restarted and shows it's indexing again.…
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Stable Build 217.4.4417
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Windows LTS(Long Term Support for Windows 7, 8, 8.1) Offline Installer (32 Bit) Offline…
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Any benefits to migrating to Dropbox for macOS on File Provider?
I'm interested to hear if the move to the new DB version does offer any benefits at all. From all I've gathered, it seems certain features, that some depend upon, have been removed as more control is handed over to macos.
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Dropbox desktop app can't connect after a Windows 11 update
After Win11 update to 24H2, Dropbox app on laptop stop connecting, I need to use web version, but desktop app not connects any more. Checked forums, firewall and antivirus but no solution yet. I have other laptop without 24H2 and works ok.
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Dropbox Desktop App 213.4.4597 thinks I have Win8 and won't start
I have an upgraded (from Win8 to Win10 Pro) PC and this evening Dropbox won't start and pops up the 'Dropbox is removing support for Windows 7,8 and 8.1. Exit Dropbox' popup box. I have downloaded the offline installer (Dropbox 210.5.4894 Offline Installer.x64.exe). I am loathe to do this as I don't know exactly what it…
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How can I stop the Dropbox Transfer window from staying on top of every other window?
This has become a huge annoyance and didn't used to be like this and I don't understand why Dropbox even has permission to do something like this on my computer. Leave me alone and upload my transfer in the background. Yes, I can minimize the window, but I had a nice system where I just let the window go behind currently…
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My Dropbox desktop app is stuck syncing 66 files on my macOS Sequoia.
Hello, My dropbox desktop app for macOS Sequoia 15.3 is stuck synching with 66 files. This happened to me last year and it took months to get folder synched again properly. Not sure what to do, any suggestions are welcome. I've done the classic steps of restarting mac, restarting dropbox etc etc I really would like to…
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I added many folders to my MacBook's Dropbox folder, but they've disappeared.
The dropbox folder on my MacBook got corrupted. I uninstalled the app and re-installed and tried sync’ing from scratch. I’m only getting partial results. My iMac has 1,691 items, including folders with many more files enclosed in them. The version on my MacBook has just 1,475 items, all files, no folders. The folder…
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My folders taking too long to open when left-double clicking in Windows.
Hi everyone, I have been having difficulty opening my dropbox folders on my windows when I double left-click on folders. It usually takes about 10 to 15 seconds to open each folder. However, the weird thing is when I right-click on the same folders and select open in a tab or when I left click on the folders in quick…
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Issues with Uploading Large HD Videos to Dropbox
Hi Dropbox Support Team, I hope you’re doing well. I’ve been facing persistent issues when uploading large HD videos to Dropbox, and it’s been impacting my workflow significantly. Here’s what I’m experiencing: * Slow Upload Speeds: Even on a high-speed internet connection, the upload process for large files (several…
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How can I disable Dropbox from autostarting for a specific user profile?
windows 10, latest desktop version installed 216.4.4420 i find no way to disable autostart for dropbox since this user does now have dropbox acct and doesn not need to. admin, however, does have account and uses it. how do i stop annoying dropbox "connect your dropbox now" popups every time i log in as a simple user?…
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216.4.4420 on Windows 11: endless indexing, massive CPU use.
Since my Dropbox updated itself to this version, it's been continuously using a high fraction of my CPU and memory, rendering the machine worryingly hot, endlessly saying it's indexing a varying number of files but not seeming to get anywhere. I haven't made any significant changes on the filesystem. Any ideas? Will it…
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File right-click does not reveal menu options like 'make available offline' on Windows
When I right-clicks Dropbox files in Explorer, I only get these options: I am NOT getting the option to "make available offline". How do I remedy this? Thanks.
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The desktop app's syncing is inconsistent and it's affecting my workflow.
Dropbox refuses to update or sync. It is like there is no connections whatsoever between my computers. I've just about had it with your product. It is moving from being next to worthless to actively harming me. Today I was depending on work I did at home and stored in my dropbox account to be available to me at work -- and…
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No option for "make online only" when I right click my files
I have a professional DropBox account and I'm working on a Mac, OS 12.5. I have several files that are sync'd locally that I would like to move off my hard drive and make online only. When I right-click on the folders, however, I'm not getting the option from the drop-down menu to make the files online only. Any…
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Stable Build 194.4.6267
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed a source of rare crashes on Windows. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer…
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Can I delete (old) files from my computer without deleting them from the cloud?
Hi, I just purchased an MS Surface and after finally getting it set up and including my personal and work Dropbox accounts, I find that I have several Personal (Old) and Company (Old) folders with are taking up quite a bit of space. Can I delete these (old) folders without losing these documents?
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After I fixed permissions and synced some files they got deleted from my Dropbox folder
My Dropbox Plus app was showing 66 files unable to sync, saying "to sync this file give dropbox permission to access it" for each one. It has been like this for a while. The files were in my local filing system (Windows 10) but not synced to dropbox server. I could see nothing wrong with local file permissions, and they…
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Dropbox doesn't sync the changes between devices. What can I do?
We have the free version of dropbox at work. 3x computers make use of it. It's all excel files we have in the shared folders. At some point last year we discovered the files stopped syncing. Storage was full- deleted old files that were no longer necessary, then dropbox worked again. There is about 1GB of free space left.…
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I can't upload files to Dropbox from my Mac
What the ****** is going on here? I can't upload anything from this shared folder anywhere using your useless app. When I look at all my files locally, they say 0kb. It seems like the only way to upload files from Dropbox is to upload them to my computer first?? WHAT ON EARTH IS THE POINT THEN??? You are aware that there's…
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Can I move my Dropbox folder on an external and keep the same path for all users?
I understand that File Provider on Apple now provides for external drive syncing for Dropbox Folders, as long as it's APFS and encrypted. We use Dropbox as a media asset management system, by targeting folders, where each collaborator has a common absolute path ie; Volumes/XYZ/1287. This ensures that media is always online…
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Can't backup a folder because it's not in default location (it is, I think)
I had used Dropbox before, worked great. I had to reinstall it to today because of reasons. When I wanted to set it up again, I checked to backup the Documents folder but got the message below. Also, in my File Explorer, the option to "Backup to Dropbox" is no longer there.
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Dropbox keeps telling me to update my app to File Provider, but it never updates.
Running MacOS 15.3. Mac Studio. Tons of RAM and HD space. Dropbox App version 217.3.4297. I go into the preferences and click Update under Dropbox Folder updates. It does so. goes through the whole process of signing out and back in again. But the option to update is still there. Did it update?
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Searching files in Spotlight within Dropbox on my macOS Sequoia doesn't show results.
Ever since I installed Sequoia and the latest Dropbox version I'm not able to search files stored on the Dropbox Folder. In previous Sequoia/Dropbox versions I had always been able to search files within the dropbox folder by just using Spotlight (CMD+Space) at any moment. Now it's not working. I have tried the following…
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Dropbox files are available in finder but aren't downloading to hard drive
Hi there. I believe I have done what I am supposed to have done to have my dropbox files both in the cloud and on my hardd drive, but they are not being stored on the hard drive. They are zero bytes and not available for quick view in the finder. Any suggestions. I feel as if this is something recent, not something I have…
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Broken links in InDesign files on macOS Monterey 12.3.1
Hi there, I've been happily working with Indesign files in Dropbox for a year now where my files are all stored Online Only. It used to be the case that Dropbox would automatically relink all the supporting files that are stored on Dropbox.com and I would be able to edit the InDesign file. Recently, upon opening an…
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Make syncing settings easier to find
關於「同步」的功能我有很大的問題 我相信其他人也困惑很久 為什麼沒有更快、更方便的選項讓使用者可以馬上選擇資料夾進行「同步」？ 為了節省空間，我經常將資料放在雲端裡，因此我時常需要使用「同步」功能 但目前的設計，我大概需要點選4個步驟，點開層層選項， 我才能去尋找我要同步的資料夾在哪裡去進行同步 這真是太麻煩了吧 我很希望仿照目前離線資料夾的設計，在我需要時，按右鍵直接選擇我要同步，這樣會不會快很多？ 謝謝
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I can't update Dropbox to File Provider on my macOS 14 and 15; I keep being asked to sign out.
Hi, I have and issue where when I try to update to Dropbox on File Provider (OSX 14 and 15) - the desktop app throws a message about needing to sign out. When the app logs back in it's back to to indexing and syncing without it having been updated to Dropbox on File Provider. I've tried reinstalling the desktop app and…
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File request option when right-clicking a file on macOS is no longer available
This issue has been reported previously on the following link but is now closed to any further responses. This is an important feature that has been removed without notice or explanation. I have tried to post the hyperlink to the previous discussion, but you are not allowing this either. Please provide an update. Regards…