Desktop

Application Affected Dropbox Mac: Device MiniMacM4, 2024 Operating System/Browser (if using the web) MacOS 26.3.4 Dropbox App Version (if using the app) 244.4.6580 Question or Issue I’ve had the same “Updating 42 files” on my monitor tab icon for over a year. after syncing new addition, it reverts to this notice. There is…

Files in the Dropbox Folder in my Finder sidebar do not appear in the Cloud Storage Folder and thus are not syncing. I've reinstalled the Dropbox app, relaunched multiple times, tried to drag files to an alieas, all without success. Using MacOS 26.2 on a new Mac Mini.

I know there is an older (2019) post about this, but the time left to sync seems to have disappeared again. any idea why this has disappeared again. Now when I hover over the icon, it just shows 'updating' and no info about time left. As the 2019 messages indicated, this was helpful and it would be great to have it back.

Application Affected Dropbox Desktop Device PC Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 225.4.4896 (Desktop) Question or Issue When updating using the exe downloaded from https://www.dropbox.com/downloading (link given by desktop app) the updater gives timed out error.…

Users C Drive is low on Space. There is another D Drive installed that has more than enough space. When I attempted to just move the Dropbox folder, it told me it couldnt because the Backups were on a different Drive. So I stopped backups of the folders (Desktop, Documents, Downloads), Did what I needed to do to move them…

I have tried to remove all of the Dropbox items from the right click context menu in FileExplorer Windows 11 by deleting all the share folders in Computer\HKEY_CLASSES_ROOT\Directory\Background\shell and shellex and Computer\HKEY_CLASSES_ROOT\Directory\shell and shellex. But the items don't leave the menu. Does anybody…

Device iMac 2021 Operating System/Browser (if using the web) MAC OS 15.7.4 Dropbox App Version/Browser Version APP version, cannot locate version # Question or Issue After a recent update I got error messages about the Finder and Dropbox started defaulting to saving my documents in the Dropbox cache, ".dropbox" (which I…

The ability to backup your entire Dropbox to an external drive while using selective sync on your computer, to allow a local backup even when the computer has insufficient hard drive space.

1) how much are download and upload max filesize limitations? (through desktop app) thank u .. i am thinking of going from free account to paid 2TB account (PLUS version) i want to upload or download if nececery a file of 300GB (encrypted). and 2) if i pay by month at first if i will be able to get money back if i dont…

I want to be able to open the currently selected file or folder directly in the web browser on dropbox.com with a single keyboard shortcut — without having to repeatedly open the Dropbox app or right-click and select "View on dropbox.com" every time. If this feature were provided, I think the Dropbox web interface could be…

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Application Affected Dropbox Device Macbook Air Operating System/Browser (if using the web) (Windows 11, macOS14.3, etc.) Dropbox App Version (if using the app) latest version (can't access app settings on current app) Question or Issue My dropbox app has been stuck on Connecting Components. I uninstalled and re-installed…

WARNING: DO NOT USE! DropBox **bleep**ed up my file system (MacOS) so bad that even my fellow Apple Developers, experts like you find at Stack Exchange, file system experts from the very best data recovery experts, … can’t help. Problem: it blew up mid-backup. what a mess. Marketing nerd answered my call to support - not…

Device HP Desktop Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 238.4.6075 Syncing Status Up To Date Question or Issue I've not been able to find documents using search in my dropbox folder for a few weeks. I went to indexing options to remove dropbox from indexing and re-add…

Dropbox Plan Plus Device Apple M1 pro Operating System/Browser (if using the web) Sequoia 15.7.3 Dropbox App Version (if using the app) 244.4.6580 Question or Issue I have set my preferences within dropbox to "Online only" for file location moving forward. Im trying to upload a folder (about 800 gb in size) and it's saying…

Application Affected Dropbox App for Windows 10 / local folder Device Windows 10 DESKTOP Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 243.4.6956 Question or Issue I'm using Dropbox on a paid plan for work and managing private files on top of all things. In the last two weeks…

I have dropbox on phone, i pad and desktop which is the main source of use and work on original files on desktop but they dont update on others and dont update in dropbox.com. Help is a misnomer because all too often it tells what you can do without telling you HOW TO I need a dummies guide, at nearly 80 my brain does not…

I am a paid Dropbox user. I use it very often but not very folder is used all the time. Today I tried to retrieve some data from a folder I visited about a year ago. I found it disappeared. No trace, no way to find it anyway. Can't find it in deleted folder either. Does anybody has similar issue? Can I get some advice on…

Device (Dell PC) Operating System/Browser (if using the web) (Windows 11) Question or Issue I have been trying to change the location of my Dropbox folder using the Change location tab in the preferences......sync part of my app, from am almost full C: drive to my virtually empty D: drive. The process begins, and although…

I've had the occasion to do a fresh install of dropbox on a couple of windows PCs recently, and both times I've discovered after the fact that the default windows autoplay setting was changed to enable silent uploading of files to Dropbox's photos folder. This setting had previously been set to simply open the volume in…

Application Affected Dropbox and Adobe InDesign Device iMac M3 - 2023 Operating System/Browser (if using the web) MacOS Tahoe 26.3.1 (a) Dropbox App Version (if using the app) 244.4.6580 In advanced, I'm sorry for my long text and spelling errors) I have a shared Dropbox with my colleges, and I work from home. Earlier this…

Application Affected (Dropbox) Device (Macbook Pro 16 2019) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) (246.3.3430) Question or Issue I am trying to use the new ignore rules file to ignore things like "node_modules" using rule "node_modules/". It seems to correctly…

Device iMac, 3,3 GHz 6-Core Intel Core i5, 8 GB 2667 MHz DDR4, Operating System/Browser (if using the web) Tahoe 26.3.1 Dropbox App Version The latest Problem Just out of a sudden, with no obvious reason, Dropbox decided that 40,000 files needed updating! Though in reality they are not. I just worked on a few text files.…

Device MacBook Air M4 Operating System/Browser (if using the web) Tahoe 26.3.1 Dropbox App Version (if using the app) Latest available, just reinstalled as of mid-March 2026 Question or Issue A second MacBook Air (M2) running a near-identical setup DOES show the menu bar. I use Bartender, which confirms through a search…

Application Affected Dropbox for PC Device Lenovo M60e Operating System/Browser (if using the web) Windows 11 Pro 25H2 with February updates Dropbox App Version (if using the app) 244.3.6471 Question or Issue When going to open a file under Dropbox in the Windows 11 explorer pane, we get a "Make sure Admin Dropbox is…

Application Affected Dropbox Device Dell Inspiron 5482 Operating System/Browser (if using the web) Fedora Workstation 43 running Gnome on Wayland. Dropbox App Version (if using the app) (241.4.4853 - found in app settings or About section) Question or IssueThe question is about the context menu in Files. When I click on…

Device (MSI) Operating System/Browser (if using the web) (Windows 11) Desktop app stopped working. Tried downloading several months ago and it seemed to have worked but the desktop app disappeared again. Tried to download the standard version as well as the offline version, didn't work. Tried tuning off security,…

Sync is stuck at 114 files and does not get past it for days already 

Application Affected Dropbox automated backups Device Macbook Pro Operating System/Browser (if using the web) Mac Tahoe 26.2, Vivaldi browser Question or Issue i cant find the menu for my automated backup of external harddisk. As they are now full i need to manage them. I looked online, and found a guide thats says i…