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No option to "make available offline" in Dropbox for Windows new version.
I had to uninstall and reinstall Dropbox for Windows desktop today, and now the Status column of all my files and folders has changed - previously they were all available offline but now they all have a cloud icon, i.e. they are only availably online. In Preferences all my folders are selected, but the folders still have a…
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Is it possible to have the directory of files visible locally, without downloading them?
I have a new computer and want all my Dropbox files online only (10TB). Is there a way to have the directory of files visible locally without downloading all files? My old desktop was set up to show all the online-only files so if I needed them I could download easily. I could just sync everything and then manually set the…
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How can I delete my files from a computer remotely?
Device (Win11 Desktop PC) Question or Issue I was recently removed from the office forcefully, still logged in dropbox with my personal dropbox account at office PC, how do I delete the files on the office ****** drive remotely using dropbox? They haven't notice it yet and I want to delete all my ****** work converting…
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Dropbox 237.4.5655 does not show correct syncing status.
After updating to this new version, the new status columns show sometimes the wrong status with directories. A directory may show Sync Pending, while all underlying files and directory show the green checkmark. The Dropbox item on the taskbar shows Up to date.
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How can I make sure that my Dropbox files aren't using my ****** drive space?
Question or Issue I've been a DropBox user for a long time, but I suspect I am using it incorrectly. When I load a file to DropBox, I think it is simultaneously storing the same file on my ****** drive. Now the space on my ****** drive is mostly used up. How can I tell if the same files are being stored simultaneously on…
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Anybody else see Chrome default search engine change to Yahoo after most recent Dropbox update?
Application Affected Dropbox client (the OG app for file syncing, not sure if it has a separate name) Device HP Envy x360 Laptop Operating System/Browser (if using the web) Windows 11 Home Dropbox App Version (if using the app) 237.4.5655 Question or Issue On November 19, the Dropbox client displayed a dialog box saying…
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I can't delete some files as they just keep reappearing
Device MSI Laptop Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 236.4.5918 Question or Issue I delete a bunch of photos everyday, but they just keep reappearing, how do I stop this from happening? I am only using the free version. TIA, Huddo
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"Dropbox Unexpectedly Quit" error on two Windows 11 computers
The Windows 11 Dropbox app updated on Wednesday and now repeatedly crashes. Software version 219.45.4463. The problem is present on two W11 devices, both received the Dropbox update. Dropbox and Windows 11 has been reinstalled on one device. Both are company managed and had no issues with Dropbox prior to this update.…
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Dropbox keeps on trying to upload 'dbx.external.drive' on MacOS 15.6
Hi. I've tried to clear out all of my backups from Dropbox. I was previously backing up two external drives, but I don't want to do that anymore. So I've deleted the drives from the Backup Manager page, no problem. But when I hit 'Sync' on my Dropbox app, it's creating a file under .dropbox/logs/1 that fills with small…
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I get a conflicted copy when exporting videos via a third-party app.
Hi there, Every time I export a video from Premiere - since the process takes a while - Dropbox creates a new copy (something about conflicted copy and a timestamp). Do I need to pause Dropbox every time I export a video now? Dropbox has become increasingly buggy since the last ****** upgrade. Making files online only…
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How can I make one folder always offline on Mac OS?
iMac M1 2021 Tahoe 26.2 236.4.5918 I have online-only set as my preference and selective sync has all folders checked. There is one folder of http links on my desktop that I would like to use without them having to download each time. I thought the way to go about this was to change my sync settings, but it seems like that…
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Any way to get the taskbar window on Windows to be in dark mode?
Recently migrated to Dropbox, immediately setting preferences to dark mode. Works for the preferences page, sync & storage, webpage, but not the taskbar window? It's like a solar flare. Is this a glitch or a purposeful thing? Using a Desktop: amd cpu, nvidia gpu Windows 11 recent update Dropbox most recent version…
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Unable to rename the Dropbox folder to create a new folder.
Application Affected Dropbox Device PC Operating System/Browser (if using the web) Windows 11 For years, I've been using Dropbox on my PC without any problems. But today, something happened: for some unknown reason, the PC client lost authorization and asked me to log in again, as if I were launching it for the first time.…
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New desktop update during November 18th synced for half an hour.
Received update last night while working with other programs. It did a lot of syncing and indexing for about half an hour. Can anyone tell me what this was all about?
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I want to see all my folders in the Dropbox folder - both online-only and available offline
As per MasterOfDragon I too want to see the online folders in my Dropbox directory in the app. I used to be able to see both online only and offline folders and files. they were annotated with a cloud (for online only) or a green tick (offline). I have followed the directions of…
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Newest Dropbox update automatically setting files to online-only on Windows.
Why are my files now being automatically set to online only with the newest update? This is the most idiotic thing Dropbox has done yet. I don't care if there is a new interface on my desktop. I do care if now all the files I thought were actually on my HD are now gone. Thanks for wasting my bandwidth as I re-download…
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I can't locate some of my Dropbox folders between device. Sync miscommunication?
I'm having multiple folders not showing up on various devices. It really is a bit of a mystery as to which ones are included and excluded. Devices are up to date and dropbox is synced. Folders are showing on http://www.dropbox.com/home but still not on the PC, Phone, iPad, etc.
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How to safely remove shared folder from ****** drive, owned by a student who graduated and left?
I am a professor at University of Florida (I need to use my personal email here, it never worked with UF email). All my graduate students and I all use Dropbox. Each student has a project folder shared with me, so that when they graduate I have access to the files for future use. Now, if a new student comes, and I pass the…
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I keep seeing an unwanted desktop app notification about being over-quota. How can I make it stop?
Application Affected Dropbox for Windows Device Desktop Operating System/Browser (if using the web) Win11 Dropbox App Version (if using the app)Latest Question or Issue Every single day, the Dropbox app has started popping up a notification that my Dropbox is full and wants me to upgrade. I am well aware that my Dropbox is…
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Getting an error backing up Dropbox files using BackupExec on Windows
Hi, We rely on Dropbox for making important business files available to remote colleagues. However, we also use Veritas Backup Exec to take daily copies of our entire network including Dropbox files and, up to now, it has worked perfectly, including our Dropbox files on disk. Having recently installed Windows Server 2025…
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Dropbox desktop app Linux Ubuntu failed to install.
Hi, I just received an email about the new desktop app so I downloaded it and tried to install it but the install fails with an error on libglib2. My system is a new install of Ubuntu Mate 24.04 with version 2.80.0-6ubuntu3.1 of glib2 which is >= 2.40
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Want some files in Dropbox left only on my laptop, not synced
Without my knowledge, Dropbox synced all of my personal files to its system and now I'm over limit. I do not want to lose my files so how do I get my stuff back to my computer and off dropbox so they don't get destroyed?
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Folder "files on my computer" re-occurring
Hi, I hope this is the right category, I'm having a problem with a folder. Dropbox creates automatically the folder "files on my computer" and after I delete it the folder re-appare in an infinite loop. Anyone had the same issue and found a solution to not show this folder on my desktop?
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My files aren't syncing across computers, after upgrading to macOS Sequioa.
Device Macbook Pro Operating System/Browser (if using the web) Sequoia 15.6.1 Question or Issue This is happening on all my computers once updated to Sequoia and, apparently, Dropbox is well aware of the problem...when will there be a solution?!?
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Dropbox for Linux using up a lot of RAM
Application Affected Dropbox Device Lenovo Xiaoxin Mini PC Operating System/Browser (if using the web) Debian13 Dropbox App Version (if using the app) 237.3.5516 Question or Issue Within a few minutes of starting Dropbox, it consumes most of my machine's memory. My machine has a total of 32GB of RAM, and when it reaches…
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How do I stop sending screenshots to Dropbox and instead go to my Macbook Desktop
Device Macbook Air 13 inch M4 2025 Operating System/Browser (if using the web) Mac OS Tahoe 26.0.1 Dropbox Plan Dropbox Basic Question or Issue I have a new Macbook. I accidentally let Dropbox have my screenshots instead of going to my Macbook Desktop. I cannot get it to stop. I don't see any of the suggested options (back…
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Make explorer icon overlays optional
(Windows) Many customers have been wanting an option to remove these green sync status checkmarks for nearly 10 years. If business is serious about communicating a file's status, do it via a tag or custom Explorer field or something we can opt into. These checkmarks, especially in thumbnail view with images are really…
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How can I manage my personal and client Dropbox accounts on the same desktop?
Question or Issue Personal and Client Dropbox management on one desktop
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My PDF additions in preview mode (via the macOS desktop app) don't appear on the web.
I am running MacOS Tahoe 26.1 on a MacBook Pro For work, I often use the preview function in finder to type directly onto a PDF. I thought this was going fine -- the edits are saved and viewable in finder, even for people on other devices -- until I looked at the PDFs I've been editing on the web version of Dropbox. This…
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No contextual menu after moving Dropbox to home directory
Macbook pro M1 macOS. 15.7.1 Sequoia Dropbox App Version (if using the app). 236.4.5918 Syncing Status. synced Question or Issue I had to move dropbox out of my ICloud account , into my home account in /Users/me. Now I have now contextual menu. I have been through uninstalling, re isntalling. I cannot enable classic…