Desktop

Keyboard shortcut for starring files
keyboard shortcut for starring files would be very helpful for processing large folders of camera images.
Dropbox syncing files already deleted from laptop and Dropbox
Device / System Acer Laptop / Windows 10 / latest app and browser Question or Issue Hello! I have deleted a folder containing a big amount of references (I am an artist) which has collected around 100.000 files until now. I ported them over to an external harddrive and deleted the local folder. Once the syncing was done I…
C: drive is full due to Dropbox folder size, error when trying to move Dropbox to data drive
I'm trying to move the Dropbox folder from my Windows 11 PC C: drive to a large SSD D: data drive, but receive a "Some files can't be moved" error message every time I attempt the move, leaving the computer completely full. Help! Background - I recently noticed that photo files were not automatically appearing in the…
My colleague is uploading files to shared folders, but there's no desktop app notification.
Device Lenovo Thinkpad P15v, Google Pixel 9 Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 235.4.5905 Dropbox Plan Plus Question or Issue Hi folks, I'm collaborating on a project with a colleague and we're constantly uploading different files to several folders within a shared…
My storage is full. How can I remove my Backup?
Dropbox informs me, that my free account is full. I had previously made a complete back up of my Mac on Dropbox. However, I can't find the back up on Dropbox in order to delete it. I have the app on my Mac. I'm not interested in upgrading. Help anyone?
How I made multiple Dropbox clients work side by side on macOS
I often need to use more than one Dropbox account - one for work, one for personal projects - but the macOS app only allows one personal and one business account at a time. That's fine for some workflows, but not when you want several fully independent sync folders. I built Parall, a macOS utility that lets any app run as…
Stable Build 236.4.5918
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
I see a lot of selective sync conflicts, after the Windows desktop app randomly logged me out.
Hi, today when I turned on my computer (Windows 11) the dropbox app had logged me out without me doing anything, out of the blue. I logged back in just for the app to start syncing over 2.5TB from scratch, which was already annoying, but the worst part came when out of nowhere a lot of conflicts due to selective sync start…
How can I access my folders in Dropbox on desktop?
Hello - none of my folders are available in my laptop Dropbox account. They are all visible and live in my IPhone app. How can I find them on my laptop account? I use Chrome. Family plan. Plenty of storage space. Thank you so much.
Files fail to appear immediately after saving to my computer (Mac OS 15.6.1)
Device M1 MacBook Pro Operating System/Browser (if using the web) Sequoia 15.6.1 Dropbox App Version (if using the app) 235.4.5905 Dropbox Plan Dropbox Advanced Question or Issue As far as I'm aware, it used to be that I would save a file to my Dropbox folder (on my Mac) & it would appear there immediately & then go on to…
Where can I find the offline installer for Windows 11 64bit?
Where can I find and download the offline installer for windows 11 64bit
Dropbox is still starting up and loading your accounts.
Application Affected Dropbox Device Self-Built Computer with AMD 7950X3D CPU, ASRock X870E Motherboard, Corsair 64GB DDR5 RAM, MSI Gaming X Trio RTX 4090 GPU, 2TB Samsung 9100 Pro SSD as C:\ and multiple additional SSD's and HDDs. Operating System/Browser (if using the web) Windows 11 25H2 / Microsoft Edge 142.0.3595.41…
Do online-only files count toward the 300k soft limit of the desktop app syncing?
If I make online only (see screenshot below) 20k files located in a folder, so that it is going to be indexable in windows searches and fast to be found, do those 20k files really count toward the limit of 300k sync files? Under large-deployments dropbox help I found that they say "used with sync", but it is unclear what…
Moving Dropbox folder with terabytes of data on Mac
Device Mac Studio Operating System/Browser (if using the web) MacOs 15.6.1 I spent about 6 hours copying files from my Dropbox folder on external drive "A" to new external drive "B". In the Dropbox app, when I try to change the folder from the old to the new, I get the error "there is already a copy of xxxx" on the new…
My Windows desktop app gets stuck at start-up and it never connects to my old Dropbox folder.
Trying to reconnect my old windows PC to my dropbox account, I get stuck-in, rename dropbox folder, and "starting" loop, but the new dropbox folder is alway empty and the dropbox app seems to disappear without ever syncing or actually finishing the start up. I have deleted this device and reconnected it in the past without…
The Dropbox desktop app on my Mac OS device can't stop syncing one single file
Application affected: Dropbox 235.4.5905 Device: MacBook Air 12-inch M4 2025 OS: Sequoia 16.5 My Dropox can't finish syncing this one file, a Word .docx , 3.1 MB. It's been saying 'Syncing <file>' for 2 days straight... This has stopped other files from syncing as well -- after this file got stuck, all other files I try to…
I'm getting a message about my files being online-only when they're all available offline. Why?
Device Windows desktop PC Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 235.4.5905 Dropbox Plan Plus Plus Question or Issue Why am I getting this message? "Deleting an online-only folder permanently removes it from your PC. If you need the folder later, check your Drogbox…
Beta Build 236.3.5865
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
Dropbox desktop app is causing system crash after a reinstall
Hi all, We recently uninstalled Dropbox and then reinstalled it. It started syncing and ran for about 36 hours before system completely crashed — the BIOS screen came up and there was nothing we could do. Took it to a computer tech to get it running again. We tried reinstalling Dropbox again, but the same thing happened —…
RAM memory usage goes through the roof
I'm using Ubuntu. Dropbix used to work fine on my system but recently something happened and when trying to sync files, the memory usage rapidly increases to max up 32 GB RAM, and then the system freezes and the Dropbox apps shut down. This happens when trying to upload a small file. What could lead to such a behavior?
NOT SOLVED: Electron Framework in the Desktop App Leading to macOS Tahoe Slowdowns
The Mac community has been made aware that apps making use of the electron framework leading to significant slowdowns in Mac OS 26 (Tahoe). A previous posting here noted that Dropbox is one such app. A new version (235.4.5905) claimed to fix the problem, and the thread was marked "SOLVED", so I'm opening a new thread.…
Issue with DaVinci Resolve upload location in Dropbox folder & feedback
Hi Dropbox Support Team, I’d like to report an issue I’m experiencing when using Dropbox in combination with DaVinci Resolve, as well as suggest a potential improvement. In my workflow, I edit videos in DaVinci Resolve and store my project folders inside Dropbox. I collaborate with clients and project partners directly…
How to delete files from an external drive backup?
Device (WINDOWS 11 ON PC) Question or Issue IN DROPBOX I HAVE A BACKUP OF AN EXTERNAL DRIVE THAT WAS CONNECTED TO AN (OLD) NON-EXISTING PC . I WANT TO DELETE SELECTED DIRECTORIES FROM THE DROPBOX BACKUP. HOW CAN I DELETE THEM AND RETRIEVE DROPBOX BACKUP MEMORY SPACE? I TRIED, WITH THE FOLLOWING RESULTS: WHEN I TRY TO…
Moving files from Dropbox to an external HDD without going through laptop drive.
Device HP Laptop 15 S Operating System/Browser (if using the web) Win 11 home Dropbox App Version/Browser Version Chrome Question or Issue I have a laptop with a SSD. 477 GB storage, 467 GB used. My Dropbox has files on it I want to save on external drives and remove as I no longer need access to them. I just want them…
My Windows 11 desktop app is stuck syncing one file.
Application Affected Dropbox Desktop Device Dell Vostro 3520 Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 235.4.5905 Hi, My Dropbox desktop app is apparently stuck syncing at one (or several) particular file(s) and consuming a good amount of CPU. I've been checking different…
Duplicate Dropbox folders after re-installing the Dropbox desktop app on Windows 11
Application Affected Dropbox synch location Device Dell laptops and Pixel phone Operating System/Browser (if using the web) Windows 11, Chrome and DuckDuckGo Dropbox App Version (if using the app) New install on 2025/10/15 Question or Issue At the conclusion of https://help.dropbox.com/installs/advanced-reinstall is a…
Rename Linux root folder on Business accounts.
Some software don't work with whitespace in the folder name, and Dropbox Business forces the folder to be named "Business Name Dropbox", causing some software to crash if the Dropbox folder is the working directory. This means that a standard Dropbox account will work properly on Linux, while a Business account will not…
Online only storage option in Linux/Zorin/Ubuntu
I am in the process of moving completely away from all things Microsoft and building devices around Linux/Zorin systems. I rely a lot on Dropbox for cloud rather than local storage and am extremely disappointed to see that I cannot use the online only storage option in Zorin, thus my hard drive fills up before I can…
Electron framework in the desktop app leading to MacOS Tahoe slowdowns
Application Affected Dropbox Device Mac Operating System/Browser (if using the web) macOS 26 Dropbox App Version (if using the app) 234.3.5480 Question or Issue Recent discussions have identified an issue with the electron framework leading to significant slowdowns in Mac OS 26 (Tahoe). You can see a good description of…
I see a "Couldn't start Dropbox" error on my macOS 15.7.1.
Application Affected Dropbox Desktop App Max Device M1 MAX MacBookPro Operating System/Browser (if using the web) macOS 15.7.1 Dropbox App Version (if using the app) 235.4.5905 Question or Issue Dropbox will not let me open. Ive tried uninstalling, re-installing advanced etc etc but nothing is working. I recently opted out…

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