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Syncing is suddenly very slow/stopped after the last desktop app update
Device M4 MacBook Pro Operating System/Browser (if using the web) Sequoia 15.7.1 Dropbox App Version (if using the app) 233.4.4938 Syncing Status Synching... (does not say how many files) Question or Issue As of the last update to the dropbox app (Sept 27) synching is hanging and/or extremely slow. The files that need to…
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Really appreciate the new Sync and Storage Dashboard
Before I saw the announcement, I stumbled upon the Sync & Storage Dashboard while reviewing some updates in my Dropbox on my laptop. I like the clear visibility into the current storage on my device, as well as tips on improving storage and managing which files/folders are using storage, etc.
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Startup error on the Dropbox desktop app
I've been using Dropbox successfully for 10+ years. Last week I started getting an error message - see below. I double checked to see if documents created on my computer are syncing to Dropbox online and my phone. They are not. I have reviewed the help desk article and added dropbox.exe to my ESET virus protection…
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Windows client erratic behavior with selective sync of a large Dropbox account
Application Affected Dropbox Device Lenovo Thinkpad Operating System/Browser (if using the web) Windows 11 24H2 / 2600 Dropbox App Version (if using the app) Windows Client 237.4.5655 Question or Issue Hello, I wonder if anyone else had a similar problem. I'm under Windows 11. After a recent upgrade to build 237.4.5655,…
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How can I sync files on Dropbox? The app doesn't do it automatically.
I looked up how to sync here on DropBox, but it looks like they still have the same instructions as it worked years ago. I have a brand new laptop and when I right-click on any of my Windows folders, I do not get "Quick Actions" or "Sync." I get a bunch of others, none of which is sync. I used to be able to sync things in…
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When opening a file in Windows 11, there is no other option than 'this time only'
Integration Affected office Device hp laptop Operating System/Browser (if using the web) Windows 11 Question or Issue everytime I open a file i get asked to select which program to open it with even if I have a program that is already associated with that file type (.DOC to Office Word). What makes the situation unbearable…
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Dropbox update 237.4.5655 refuses to work on appData/local
Hello, we use dropbox on our active directory system for years now. The trick to store the dropbox folder under addData/local used to work perfectly and avoided to consume user space which is limited on our system. Two days ago Dropbox got updated to Version 237.4.5655 and from now on I can not manage to make it run again.…
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I created 2.4M files over the limit on the desktop app and now it's stuck syncing.
Application Affected Dropbox Device Dell OptiPlex 980 Operating System/Browser (if using the web) Ubuntu Linux Dropbox App Version (if using the app) v237.4.5655 Question or Issue I created 2.4M CSV files for a client, and the Dropbox app starting to upload these files. After almost 48 hours of this, I discovered that this…
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Moving files on my desktop to the trash deletes them immediately instead.
I am running Dropbox Backup. On MacOS, when I drag a file on my desktop to the trash, it is deleted automatically. In other words, it does not appear in the trash in case I want to recover it later. I get a warning that says "This item will be deleted immediately. You can't undo this action." When the same file is in any…
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Dropbox Backup deactivated itself, when reactivated rewrote local folder.
Hi everyone, I’m dealing with a very unusual and serious Dropbox were I'm at risk of losing great portions of my lifes work. I've been in contact with support and I have been elevated to advanced support - but progress is slow. I'm in the middle of a very busy season work-wise and I need at functioning dropbox - which is…
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How to share a Dropbox folder between Windows and Linux installs on the same PC?
Currently it is impossible to share a Dropbox folder between Windows and Linux installs on the same PC. They appear to contain the same files with the same metadata, but Dropbox for Linux refuses to write to an NTFS partition, and similarly Dropbox for Windows refuses to write to ext4. Is there a workaround for this? I…
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How to get my Dropbox files to my new laptop?
My access to dropbox was on my laptop only. It suddenly died, I have a new laptop but don't know how to get to the dropbox to see the files on the new laptop.
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Dropbox App on Windows 11 has a battery leaking issue.
Dropbox App on Windows 11 has a battery leaking issue. Checking battery usage on the control panel, Dropbox App ranked the highest. Unlike desktops, laptop users are sensitive to the battery life. I think the issue should be fixed.
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Move my Dropbox files from PC to external drive
Hi! I don't have too much space on my PC to download all my files via Dropbox Desktop App. My goal is the backup all my files saved to Dropbox to an external drive. After I copy the downloaded files to an external drive, how can I then delete them from my PC to free up more space without it syncing and deleting the files…
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Beta Build 238.3.6038
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
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'Last Modified' column not showing date & time
When using Dropbox on a desktop, the "Last Modified" column now displays messages such as "10 minutes ago," "22 hours ago," and "last month." I found having it show the actual dates and times to be more useful. Is there a way to change the format of the column back to the way it was?
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I can't open files on my Mac, after updating the app.
Device MacBook Air Operating System macOS Sequoia 15.6.1 Dropbox App Version 237.4.5655 Question or Issue Installed an update to the app yesterday, now I can't open some of the files (see screenshot). Some files I can open, some I can't. I can open them in the browser-version. Any ideas how to fix this?
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Failing to install Dropbox on Linux
I've been trying to install Dropbox on my Linux machine, but it has failed. The URL on the website to download Dropbox on Linux is not working. When I try to run it in the terminal, it directs me to a login page (It says it's a requirement to log in before downloading), which also does not work. Please guide me on how to…
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The desktop app always shows as syncing on Mac OS
I have strange syncing behaviour on my MacBook M3 running Tahoe V26.1 Dropbox build 237.4.5655 In general, syncing seems to be working, but syncing never stops. If I change 2 files and monitor the sync activity, it shows 2 files being synced, then one named file, then just “syncing”, which never goes away. If I pause…
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I'm getting an error when the Dropbox app starts up on Windows 11
Device (Lenovo laptop) Operating System/Browser (if using the web) (Windows 11.) Dropbox App Version (if using the app) (latest) Question or Issue After booting the PC the dropbox App refuses to start and displays a window with the message "Couldn't start dropbox". The dropbox icon in the taskbar disapears and my files in…
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Can we disable the Dropbox menu bar icon on macOS?
Is there any way at all to just get rid of the menubar icon? I keep getting red notification dots about things I don't care about at all, despite all notifications being disabled. Today it just needed to advertise a feature to me. With a red badge that looks like an error. No. Do not do this. Older threads I've found…
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Files won't save
Twice in the last 7 weeks I've been completely unable to save a document. I've tried renaming it, and it won't rename-- it just stays as the original name. No error message. The system "blinks" and reverts back to the original name each time I go to "save as" and try to update the file name. The side box pops up each time:…
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One of my folders is stuck syncing on Windows 10.
Hi friends, I am from the Netherlands, using Windows 10 by extended version, and my sync logo of 1 map is stuck for 8 days now Please help me to make this a nice and soooooooooo comforting green v again :)
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How can I create local copies of my files on the Mac Dropbox app?
Device: Mac Studio Operating System/Browser (if using the web): Mac OS Tahoe Syncing Status Up to date Question or Issue I have been using Dropbox for years. I have selective sync and everything is online. I want to create a local copy. How do I do that? I donot want to go folder by folder and say keep a local copy. I want…
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Sync Issues with integrated Dropbox app on Mac
Device (Mac mini m4 / iMac m1 etc.) Syncing Status Up to date Question or Issue Hi all, my team and I are using dropbox via the integrated app system in the Mac finder. We have been using this for years with little to no issues, until last week we started having an issue where team members would upload or edit files, and…
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The Dropbox desktop app version 194.4.6267 does not run anymore on Mac OS Mojave
I've been using Dropbox on different MacOS machine for many years (iMac and MacBook Air). One iMac (Sequoia OS) and one MacBook Air(Mojave OS) both run fine with dropbox version 237.4.5655 perfectly (desktop application launch, syncing...). Another iMac (Mojave OS) has also been running fine for years with dropbox version…
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My desktop app says "waiting to be linked to a Dropbox account"
我也是前几天好好的 昨天突然不能同步了 估计是官方出问题了？
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The install link on the Dropbox site sometimes redirects to the beta version of the desktop app
The virtual links to download dropbox https://www.dropbox.com/download https://www.dropbox.com/download?plat=lnx.x86_64 sometimes (like once in 30 tries) redirect automatically to the latest BETA build instead of the latest STABLE build. No clue why, but watch these for a couple of minutes and you'll probably see build…
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The behavior of Dropbox tray Icon is completely wrong on Windows 10
I can't believe this problem has not been addressed since 10 years ago, and also it get worse with the recent UI revamp of the user interface. All app having a tray icon agent should follow a well-defined behavior when interacting with the user, depending on mouse gesture: Right Mouse Button Expected behavior Show a…
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I've renamed my file, but the desktop app still says it can't sync it, even though it has.
Application Affected Dropbox Desktop Windows 10 Device Windows 10 on Xeon E5 Operating System/Browser (if using the web) Windows 10.0.18363.1256 Dropbox App Version (if using the app) 237.4.5655 Question or Issue Dropbox for Windows has this weird habit of declaring some files unsyncable. Despite them being valid Windows…