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Since the update to v154.4.5363, offline files are not storing locally when requested
Hello, like many people, I got the update that added the individual user folders and changed all the file paths in Dropbox as a result. It looks like shortcut aliases where made to help all the apps that had obsolete paths in Recent Files and stuff, but it has seriously messed Windows File Explorer up in terms of staying…
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How to Transfer Dropbox to D Drive of new computer
I have been using dropbox for a long time and have Dropbox+ 2TB account. I have a new computer and installed the new Dropbox folder on my C drive instead of my D drive. How do I move dropbox totally to my D drive without messing up any of my data files?
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What happens to the files when you fix hardlinks?
Hello, I am not tech savvy and need help understanding what I just did. 🙂 So I was having trouble with dropbox syncing so I did the "fix hard links" step (which didn't actually fix the problem) but now I'm wondering what this action actually did to my dropbox folder. After I clicked on it I got the message: "Dropbox has…
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How do you get Dropbox back into Locations in the sidebar in Finder on a Mac?
Something happened all my sinking icons disappeared... It happened after I decided to change my location for Dropbox to my username folder on a Mac. So I need your help please as I think it's because I moved Dropbox using the dropbox icon in the clock tray. I went to preferences>sync tab. I chose location as my username…
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A Veracrypt file isn't synced correctly
a file of mine a veracrypt file isnt synced right. look the foto , i downloaded the file to test if everything is ok in it and i found out that it isnt. also everytime i dismount veracrypt file dropbox doesnt sync! look foto. why suddently dropbox doesnt use deltasync to sync my file?
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Backup JPEG and GIF files
The Dropbox app changes my GIF files from my iPhone 12 pro max to JPEGs when it backs them up to my PC. This has never happened to me before. I'm using a Windows 7 computer.
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Your account can't be updated to leave the shared workspace.
Your account can't be updated to leave the shared workspace. To continue syncing your Dropbox account, close the following files or folders:
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Beta Build 155.3.5473
Thanks for using Dropbox! The desktop client is regularly updated with improvements and fixes. Features in this update: * Users without any external drive backups will now see a “How to” footer in the Backup setting of the desktop app. * Users on the Dropbox Backup plan with multiple active computer or external drive…
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I cannot update the Dropbox app to the latest version on one of my connected computers
On most of my PC's, the version of Dropbox installed is v154.4.5363. But on one of them, it's still running the version before that (.3932). They've all been updating themselves automatically, but for some reason, this one version is not. I manually downloaded the latest version to that PC and re-ran the installer, but…
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My files were never synced, due to lack of space and now they're gone
Hello, if someone could help me, I would be very grateful, it turns out that I saved my files in the DB and it did not have enough space, so it was not saved, and the computer was formatted, so everything from the last two months was deleted, does anyone know What I can do? Thank you
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Icons no longer showing in Nautilus
I'm using Dropbox on two Ubuntu 22.04 installs and I noticed that the icons which displays the status of my files are no longer present. Only the icon in the top bar is active but my files still synced with my devices. In Linux the package nautilus-dropbox has to be installed to properly been integrated into Nautilus but…
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Slow upload speeds on Windows 7
I am experiencing the super slow upload speed via Dropbox desktop App ( v 120.4.4598 ) and I am running Windows 7. It used to be good and only recently noticed super slow upload speed. Funny thing is, upload via chrome browser works and utilizes my bandwidth to the max which is great. I have tried reinstalling the app,…
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Stable Build 154.4.5363
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Features in this update: * Backup settings now show external devices backed up from other computers. * A new transfer experience for desktop users that closely follows the web experience. Fixes in this update: * Users…
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Dropbox prevents Windows from going to sleep?
I'm running Dropbox on my Windows 10 Home Edition. The computer is Acer Predator PH315-51. The problem is that Dropbox prevents my system from going to sleep (also hibernate) properly. As soon as I have the Dropbox desktop app installed, trying to put the laptop to sleep leaves it in a weird state that turns the display…
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Sync Dropbox to External HD
Hey there, sorry if this has been answered but I've searched and can't find one and my brain is melting. I see loads on syncing your external hard drive to dropbox but is it possible to sync dropbox to an external hard drive? I just want to be able to have an external backup, but one in which if I make changes to a folder…
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Sync Issue - Windows 10 - Sync Stuck
Hi, I'm using desktop app version 148.4.4519 and for a few days now new folders and additions made using the PC aren't syncing properly with dropbox. I've tried all the suggestions I can find except re-installing the app. After changing the smart sync options inside the app, it updates quickly but then becomes stuck on one…
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General questions about uploading and syncing
Thank you in advance for your comments. I am starting afresh with Dropbox (2T plan). Case 1. If i have a pdf file on my desktop (MB Pro 2015 OS 11.4). In the web app, if i upload that pdf, then a copy is saved to the folder i was in on the web app. The pdf remains on my local desktop. If i then delete the pdf from the…
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Dropbox Basic: quick solutions to common issues
Your Dropbox Basic account allows you to organize your files and folders, you might have heard us mention it once or twice. Check out this post, where I discuss how to best utilize your Dropbox Basic account. Dropbox has become one of my favorite tools to keep me organized and maintain my virtual workspace. Since it’s so…
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I can't find a file using the search bar
Hi, I have a problem with my dropbox account, I uploaded files in a shared folder, the files are in the folder, but when I use the search bar they do not appear. And the file exists in the folder. I hope someone can help me, if it is something with the configuration, greetings.
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Beta Build 154.3.5348
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…
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How to uninstall the desktop app and not lose my files?
How do I uninstall dropbox from my desktop (windows 10) without losing any of my own files? I only installed it last week but I don't like it and I can't save files into my original folders. I find it very confusing and just want to get it off my computer. Any help gratefully received. Thanks Romy
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Unable to load word document after clicking open document using Word for the Web in dropbox
Hi, I am unable to load word document after clicking open document using Word for the Web in dropbox. It just shows "loading" followed by a blank page. Please help me.
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How to automatically overwrite files with the same name
Hi team, I used to use Dropbox to organise current files against old versions by continuously overwriting the original version when uploaded to Dropbox. So version 1 would be replaced by version 2, then version 3 etc etc as they had the same original file name. "Inventory Report" for example. However, since coming back to…
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OneDrive has been uninstalled, but DropBox is still detecting it and denying sync to Desktop
OneDrive comes as part of the Windows 10 (Home, 64-Bit) bundle—I have recently switched out my boot drive SSD for a larger one (to better set up for DropBox cloud syncing) and installed Windows as usual. I immediately uninstalled OneDrive and began setting up DropBox, only to find that DropBox is keeping me from syncing to…
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Mistakenly deleted Dropbox app from Applications folder on my iMac with Monterey 12.4.
I'm a personal mac user, not part of a group or team. The deletion included some old files I no longer needed. After the deletion, I emptied the Trash folder. This occurred around July 12th, I think. Now I can't access Documents, Downloads or Desktop folders using Finder. I have always used Passport with the Time Machine…
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Old files not appearing on my new computer
I have gone from one laptop (which I still have) to another, which used to be my wife's, and had/has her own Dropbox account on. I have cleared out her files as no longer required, but I cannot get my files in the folder as it remains my wife's. I have downloaded Dropbox again and it went through the install process and it…
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Dropbox error: "Can’t upload empty folder." -- Unable to upload photos for a key shared folder
Hi Community! Need your help. I'm trying to upload 7 pics for an interview and for the first time seeing this message, but only 3 made it and when individually trying the rest, I'm getting the following error: "Can’t upload empty folder." -- I've tried goggling and not sure why this is coming up. Can anyone help? Thank you…
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Why are 7 versions of Dropbox.exe running on my Windows 11 computer?
I have a HP laptop running Dropbox on Windows 11 and I would like to know why there are seven versions of Dropbox.exe running on my laptop?
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Desktop, Documents and download files "not in Default Location"
Just migrated data from old MacBook Pro to new 16" MacBook Pro 2021 with M1 Pro chip. Updated from Big Sur to Monterey My Dropbox icon which used to be in menu bar has disappeared. I want it restored so that I can see when it is uploading data to Dropbox. Dropbox asked me to set up Dropbox and I get the message: Desktop,…
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Moved a folder in Dropbox and now I can't open the files in that folder
Hi Guys, I just recently moved a folder with in my dropbox file explorer on my laptop and now when ever I go to open it it gives me the msg below? I don't understand why it can't find the file now as I moved the whole folder into another folder? Cheers