How can I enable backup for a USB drive I previously chose not to back up?

Question

Hey Dropbox Community;

Newbie query and I would really appreciate an answer. I plugged a USB drive into my computer, but declined the polite Dropbox suggestion of having it automatically back up, each time the drive is attached.

Now, there's data etc that I want backed up and would like for this to happen automatically when the drive is plugged in. Dropbox doesn't recognise the drive in the Dropbox Backup dropdown menu?

Is there a setting or a way I can add the drive to my backups? to achieve automatic backup bliss? 😃

Many thanks in advance,

Graeme

Jay · Answer

Thanks for the info, as the backup feature isn't detecting the drive correctly, I'd recommend contacting the support team for them to investigate this in more detail.

Graeme501 · Answer

Cheers, Jay

... no Dropbox related files on the drive either 😃

Graeme501 · Answer

Hey Jay,

Thanks for your reply. Yes; I have tried disconnecting and remounting the drive. Even rebooting my computer and reconnecting the drive ... No joy 😞

I know Dropbox Backup is in beta; how about the ability to select a drive from the menu? That would be a great fix.

Cheers,

Graeme