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I don't see my updated content on my PC after installing Dropbox there.

I'm running Dropbox basic on my Mac and I'm able to share folders with others. Files are visible online so all is fine so far. For fun I have installed Dropbox on my iPhone which is also working fine. Now I also need to work on a PC sometimes. I have installed dropbox and logged in but I only see my older dropbox folder content but not how it is today on my Mac. What to do?

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Megan

Hi @Alexalex65, could you please send me some screenshots of your Dropbox folder locally, versus what you see online?

I'd love to have a visual of this!

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Megan

Hi @Alexalex65, let's jump right into this!

When you access your Dropbox folder on your PC, do you see any Dropbox syncing icons next to your files and folders?

Also, can you clarify the app's syncing status at the moment? Is it syncing, or up to date?

Keep me posted, and we'll take it from there!

Alexalex65

Hi, there are no syncing icons next to the folders and files on the PC. And sync status is ‘up to date’ but it isn’t.
(Note, I don’t want my PC to overwrite my online and mac files and folders, it should be the other way around)

Megan

Hi @Alexalex65, you mentioned that you see no syncing icons when you check your Dropbox folder locally.

Is it possible that you're looking at the wrong Dropbox folder? If you locate your little Dropbox icon -the one next to your WiFi, on your task bar- and click on it, you should be able to have a pop-up window.

There, on the top right part of this window you should be seeing some small icons; with the Dropbox folder being one of them. If you click on it, you should be re-directed to your Dropbox folder. Have you tried accessing the folder that way?

Alexalex65

Hi Megan, yes I did. I see different content on my pc as online.

Megan

Hi @Alexalex65, could you please send me some screenshots of your Dropbox folder locally, versus what you see online?

I'd love to have a visual of this!

Alexalex65

Thanks for your help but I have switched to Google Drive to solve the issue quickly.