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Setting Folder to Online-Only doesn't free up local space
My laptop is out of storage. I am trying to free up storage by making Dropbox folders Online-Only. I set a large folder (172 GB) Online Only last week, but the local disk space used has not decreased, those files are all still being stored locally. How do I debug this ? Thanks
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How to merge two Dropbox folders I inadvertently created?
Hi all, I've had dropbox for a decade, and it always worked fine. Four years ago, I discovered that the dropbox folder on my C drive was running out of space. So I moved it to the F drive ("Documents & Data") which is much larger. No problem; everything still worked fine. But suddenly it isn't. As of two months ago, it…
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I run Dropbox on multiple Macs some of which run older versions of MacOS. Will those still work?
I currently use Dropbox on multiple Macs of varying ages. Most are running at least Mojave. Some cannot be upgraded unless I wish to use OpenCore. I also use it on multiple Linux and one Windows system. I have started to receive the upgrade message on my newer Macs running Ventura and Monterrey. If I upgrade those Macs to…
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Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta. Rosetta is not an option as it annihilates the battery. This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple…
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Files are opening very slow in the Dropbox folder
Hello, Suddenly the folders in Dropbox started to open extremely hard. I have to wait over 15 seconds to open any folder. I uninstalled and reinstalled dropbox but the same thing happens. PC, windows 10. Has anyone else suffered, do you know what I can do? This has been happening for 2 days. Thank you!
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Can't access Dropbox folder remotely after migration to new "Secure" location
My situation is I have a Parallels VM to run a 32 bit application with it's data file external and shared on the host machine. Ever since Dropbox moved the file to the Library folder and left an alias in my Documents folder I can no longer access the files. If I click on the Dropbox alias I get "The operation can't be…
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Missing options in sync tab of my desktop app
Hi I have Windows 10 Enterprise installed on my computer and newer version of Dropbox. Following options are not available in my dropbox preferences while 2 of my colleagues have it. I already tried to uninstall/install Dropbox and have already up to date windows but still not showing. Can someone help? Regards Hanif
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Random files being backed up?
Hey I have been looking through my backup and seems to find that dropbox backup finds random files, which only share the characteristics of having random names attached to them. Should I erase them or are they a part of the dropbox backup processes? If they have been too random files from my PC, is it possible to ignore…
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How to deactivate smart sync
Hi, is there any way to completly deactivate the smart sync "feature"? Since that was introduced the dropbox service became really messy. I use selective sync a lot, now I have always I add new files activate for all new files to have them offline available. As I don't want to use smart sync at all and always have my files…
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Issue inserting picture in Microsoft Office from Dropbox results in error.
Hi there, I've only recently been experiencing an issue when inserting pictures from a dropbox folder into any Microsoft Office application. The error says the picture can't be displayed. I get this when using Word, Powerpoint and Excel which is becoming extremely frustrating. I'm using a Mac so not sure if that makes a…
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Different drop box accounts
I have two drop box accounts, one I use for personal and one I use for work. The dropbox app (I use a Mac) keeps defaulting to my personal DB. I cannot change it to link to my other work DB, I want the app to link to my work account and synchronise files for work. There does not seem to be a way of logging off and on on…
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Stable Build 165.4.4300
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Copy files from iCloud to Dropbox
Hello all. I have copied all my iCloud Files & Folders, via Finder, to Dropbox. They DO show up in Finder-->Dropbox. They do NOT show up on the web. All other files show up instantly but none of those I just copied did. Does anyone know why the files aren't showing up on the website? And, how do I correct this? Thank you…
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Excluding files/folders from Dropbox sync while keeping folder structure?
Can I exclude certain file types or folders from being uploaded to my Dropbox, while still keeping the rest of my folder structure in sync?
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online-only option missing
Hello, I read that with Dropbox Plus you can right click on a Mac inside "Finder" on any dropbox folder to make it "online only". When I try this that option is not there. Please help.
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Remote access
It's possible connecting and synchronizing to my files stored in Dropbox from remote computer, without Dropbox app installed? If positive response what protocol/parameters I can use? Thks
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Green checkmarks are missing from my files in the Dropbox folder on macOS 12.5.1
Even though my Dropbox folders and files are synchronizing properly, I no longer see the green checkmarks on my Mac with Monterey Version 12.5.1. I have shut down and restarted my Mac and uninstalled and installed the Dropbox app, but still no green checkmarks. Would someone please help me resolve this issue so I can be…
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Leave folder and keep files is a scarily hidden option - please fix this.
Often when a collaboration on a project is over I wish to leave a shared folder AND keep a copy of the files for myself. On older Dropbox there was an option to do this via the desktop app, this option has now disappeared from the context menu. It is still possible to do this via the dropbox website. One must click an 'x'…
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Stop auto downloads
Other users have asked about disabling the feature where dropbox asks to download the entire contents of every usb device I connect to my computer. I have clicked on several posts but ALL of the answers are totally out of date. It's not that I haven't tried.....I've been clicking for an hour. NONE of the photos or…
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How to permanently / forever / for real ... turn OFF Smart Sync
Hello, When Smart Sync was introduced, I tried it, disliked it, and had to search how to disable it (which was not intuitive). It was gone. Auto app update worked fine and did not introduced it back. Now I just installed the release Apple Silicon version of Dropbox (v163.4.5456) and sure enough, it's back to the…
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Problems with saving documents. I can save it on my laptop, however no one else can see it.
I can save documents on my laptop, however no one else can see it when they go to drop box. I tried using drop box online website to save documents this way and it seems to work this way for other coworkers to view documents. However, it won't show up on my laptop unless I go to website. Not sure what I need to do to fix…
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Connection Issues: Computer is currently offline
After uninstalling and reinstalling the dropbox app, I could not get the desktop app to connect back to my account. It would keep getting me the message: "computer is currently offline", even though my internet was functioning correctly. After several hours I found the reason and the only solution that will work. 1. logon…
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Beta Build 167.3.4680
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Fixes in this update: * Improved migration and initial sync performance for users upgrading to Dropbox for macOS. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard…
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MacOS 12.6.2 finder integration with folder .photoslibrary
I upgraded last version of DB on a 12.6.2 Monterey I had my "Libreria di Foto.photoslibrary" in dropbox folder, after the upgrade this folder wasn't accessible, neither sincable ... had anyone the same problem? thanks Paolo
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Stable Build 166.4.2920
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Fixes in this update: * Fixed issue that caused Dropbox to get stuck for users with low disk space while using Backup. * Fixed issue where failed auto-updates for Mac users continuously created temporary directories that…
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Beta Build 166.3.2891
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Dropbox file format...work with legacy versions or not?
I haven't installed the latest version of Dropbox because I can't get a proper answer on whether if I do so the new format will not sync with older formats on old computers. It shouldn't be that difficult to respond to this question. And indeed from other posts the truth is that others are being caught out where the sync…
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Sharing not working with Team members
Sharing between team members is not working. Another team member is trying to share a folder with me but it is not showing up in my user nor am I getting notifications that a folder was shared with me. Since I'm an admin I can see this team members activity and it shows that they shared the folder with my user. This same…
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I installed Dropbox, but my folder is empty.
I have a new Macintosh computer and I want to sync it with the Dropbox on my old computer. It's not an obvious thing. Help!
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Dropbox stop syncing MYPASSPORT.LAN folders
Hi, further recent migration of Dropbox folder, I found that it stopped syncing folders outside the Dropbox folder. I mean, I previously could sync a position named MYPASSPORT.LAN which includes Downloads and Desktop folders on my Mac. Although these folders are still present on my Dropbox Web, they appear not to be synced…