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Some files and folders have disappeared from my PC desktop
I turned on sync function of dropbox, and restart my windows, icons on my desktop were gone! I use free plan so the icon in taskbar says it's full and I have to upgrade. I realized that I was in the same situation with this person…
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deleting uneeded files
I can access files via my mobile app in order to delete them. I cannot do this on the desktop application.
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Dropbox moving my documents folder
Hi guys, I just tried the latest beta feature that allows me to backup my mac's folders. The issue is that when I select to backup my documents folder, dropbox just moves my entire documents folder from /Users/username/ to /Users/username/Dropbox/My Mac/ folder without asking me if that's OK. It just created a symlink in…
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Dropbox installation on new laptop is a complete disaster. All my files ended up taking up space.
I've installed Dropbox on my new laptop (Windows 10) with a 235GB hard drive and I've chosen online-only at the installation. Nonetheless, Dropbox has filled my hard drive and made my laptop completely unusable. I've checked all my folders for online-only, and there was one which was not set to online-only, the rest were.…
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Can't open .msg files on Mac
Hi, can anyone help pleas? I can't open .msg files on my Mac that have been saved in dropbox from a PC. These are the things I have tried with no success 1) I have tried sharing the link from dropbox to Microsoft outlook 2) I have tried opening the file with the Microsoft outlook application & word application 3) I have…
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backup registry keys / orphan setting
Hello — any help on this would be greatly appreciated I was having a problem with the “backup” option — when I plug in a usb drive — I was not getting the prompt to back it up. So started a chat session with support. In hindsight it now seems that number of solutions suggested for the most part was trial-and-error, except…
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Beta Build 170.3.5866
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Create Link Option Missing Windows10
Hi, I want to create an internet link to a new dropbox folder that I can email to a number of people so that they can put files into it. This used to be easy but now when I right-click on the folder in Windows Explorer there is no longer an option to 'share' or 'create link' only one called 'Give access to' and this…
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I can't see my personal, regular files. Help?
Hi, I can't see my Regular files- only my Shared ones- and I would like to delete them as they are taking up most of the space on my account. How do I first see what they are, and then how do I then delete them? Can you advise me how to do this step by step?
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Green check marks - Mac OS Ventura 13.2.1
Hello, I'm having trouble with the finder dropbox extension on Mac OS Ventura. Since the update, I can not seem to be able to bring the green check marks back (this is a really useful feature to check which folder/file is uploaded and which is not). All I can see now is a "download" button on the side of some of the…
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Someone cut and Pasted files out of Drop Box! Can they be recovered?
Someone cut and pasted 90% of my files out of Drop Box. Is there a way to recover these files?
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Very Slow Upload Speeds even after of the trouble shooting on the forum.
Hi, I've been working directly in my dropbox folder for a while now. Everything was fine until a couple months ago and not uploads are crawling. With speedtest.net my speed is always just about 10Mbps. Dropbox is never going above 1.4kbps even with my bandwith set to No Limit. I need to deliver 12-20GB files with fast…
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Dropbox v169.4.5684 not syncing
Dear Dropbox Forum, Since the update the Dropbox to v169.4.5684, it has completely stopped working - not sync at all. It does not start automatically when Windows starts (Windows 10). When I manually start the app and click on the taskbar icon, Dropbox displays the message: "Dropbox is experiencing some issues. Before…
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cat prints old version of file
I am using Dropbox v169.4.5684 on macOS 12.6.3. In a terminal session with current directory in a Dropbox directory, I copied a file from a sibling directory using the cp command. I edited and saved the file (using vscode). The edited version of the file is visible to vscode and at least two other programs. The edited file…
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MS OneDrive Hijacks Screenshots
I just bought a new computer with a Windows 10 Operating System. I am currently setting-up my new computer. My previous computer also had a Windows 10 Operating System. On the old computer and OS one could direct, using a file path, where screenshots would be stored. And, on my old computer when I set-up Dropbox…
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Beta Build 167.3.4684
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Detailed sync progress?
Is there any way to see exactly which files Dropbox is working on? I have issues with sync APPEARING to be progressing, but nothing happens, even hours or an entire day later. I would love to see which files are still in the queue, what the current progress is, bandwidth used, and remaining size to sync. It sucks to wait…
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Ubuntu 20.04: Running /usr/bin/nautilus from the terminal invokes nautilus-dropbox instead
Environment Ubuntu 20.04 Dropbox 2020.03.04 GNOME nautilus 3.36.3 Problem Description Since an OS update this morning, when I run nautilus from the terminal, it invokes, nautilus-dropbox, returning the message, "Initializing nautilus-dropbox 2020.03.04", and blocks the terminal (can't type anything until CTRL+C). Before…
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Can't move to ~/Library/CloudStorage
I'm unable to complete the latest Dropbox update that changes the location of Dropbox on macOS to ~/Library/CloudStorage. Following the walkthrough that appears in the Dropbox app I get in an infinite loop where the files can't be moved ("right now"). FWIW, I can't move them there using the app's settings either, though I…
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See names of online-only folders and files while offline
When I use the Android App, I can view files and folders that are not synched or saved for offline access. On my new laptop, I don't have enough space to sync all of my dropbox files. I have used Selective Sync to sync only the folders I need to have regular access to, but it is a pain to only be able to see what folders…
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Files are visible online in folders but then the folders are empty when they download
Well, I'm a long time power user for my photo business and have never had this problem before. I have a guy uploading cr2 files to a set of folders. I can see the folders online and the photos in the folders. He sent me an invite to the folder with full edit ability but when the folders sink they are all empty. The sinking…
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Dropbox backup - couple of questions
Hello all, I have a couple of questions concerning Dropbox Backup, sorry if I did not get it alone. The questions are: 1. How long does it take for dropbox to update my changes in a folder/file? Let's say I was working on a photoshop file, and did a couple of alterations to it, how long will it take to update those? 2. I…
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How to stop offloading my files?
When I click selective sync and then pick certain directories...I WANT MY FILES. I don't want to have to click on the little cloud all the time.....Please tell me how to always download what I select to sync. I have plenty of room on my drive. It is causing problems when it has to download missing files while I am…
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Unable to sync .localized
I've just set up a new M1 Pro 14" Mackbook using Thunderbird file transfer. All SEEMS to be working correctly yet every day the dropbox logo on the menu bar shows an alert and clicking on the alert states unable to sync the .localized file.
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Finder search will only show files on "this mac" and not in the individual Dropbox folder
Hello, when I search for a common term on finder I often only want to see it within a specific Dropbox folder so I don't have to wade through every file containing that term on my entire mac. I've just gotten a new MacBook Pro and the finder search works fine for "This Mac" but when you select the individual dropbox folder…
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Unable to move Dropbox location on Mac OS Monterey
I run Mac OS Monterey 12.16.3 and want to move my Dropbox folder to an external drive but am getting this message: This version of macOS requires Dropbox folders to be stored here: /Users/username/Library/CloudStorage/Dropbox Does this mean it will no longer be possible to use an external drive on Macs?
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My files have a cloud icon; how can I make them sync to the computer?
After installing a new dropbox, the photos stopped syncing normally. They are visible as small previews, while the files have a cloud icon. How to return the previous mode of operation so that the files are always on the local machine? I also use dropbox to sync photos with my phone and I really don't like the new behavior
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Request regarding end of support for MacOS X 10.10 (Yosemite) & 10.11 (El Capitan)
I just received a notice that dropbox will cease support for OS 10.10 and 10.11. The notice, giving it the most leeway i can, indicated that i should consider upgrading my OS or use a web browser. This is not always possible. For many of us, we are at the end of the line re: OS upgrades. I have an old macbook pro that i…
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Dropbox Windows 10 app stuck on 'connecting'
My Windows 10 Dropbox app v. 169.4.56874 gets intermittently stuck on 'connecting' and displays a greyed out icon in the system tray. I have a fast wired Ethernet connection, I have allowed Dropbox in my firewall (the standard Windows firewall), no antivirus/blockers other than Windows Defender. Sometimes it connects,…
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"Online Only" files now show file sizes of "zero KB" ???
About a week ago, for some reason all my "online only" files in my dropbox computer app suddenly changed the file sizes from the actual sizes to "zero KB"... I have two different Mac computers running OS High Sierra, and it happened to both of them at about the same time. At my job I also have access to three other Macs,…