Desktop

Beta Build 171.3.6135
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
Deleting Dropbox folder off Mac without losing files.
Hi! I recently deleted the Dropbox App off of my mac, however there is a folder that is saved onto my desktop. I am afraid of deleting that folder permanently because I do not want to lose the files on Dropbox. If I have already deleted the app am I ok to delete this folder without losing anything?
Beta Build 172.3.7425
Thank you for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * Faster start-up time on volumes with disabled USN change journal on Windows. * Files and folders now retain their online-only/offline status after they are moved. * Added…
Beta Build 171.3.6157
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
Dropboxcleanup.exe has stopped working - Windows 8.1
I get the popup error message "Dropboxcleanup.exe has stopped working" about once every hour. This has been happening in the last 12 hours so I assume there's been a recent update. I'm on 168.4.4802. The error is happening as Dropboxcleanup.exe says it can't find api-ms-win-core-heap-l2-1-0.dll. Thanks.
Beta Build 171.3.6119
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
Dropbox Basic account says it's full (5GB of 2GB) but on Mac my Dropbox only has 482 MB
Hi everybody, like mentioned in the subject. My Dropbox says it's full even my Mac says I only have 482 MB used. The account is only for sharing receipts with my bookkeeping so only small files. There are no shared folders (only the one I use with the bookkeeping). So I don't know where the 5GBs are from. Any Ideas?
Installing Dropbox kills macOS Finder app then fails to install because Finder.app can't be opened
Mac mini running Ventura (macOS 13.3); Dropbox v170.4.5895 (I think - whatever's currently I've had Dropbox running ok for a long time then it started causing problems as soon as it updated and insisted on moving ~/Dropbox to ~/Library/CloudStorage/Dropbox I uninstalled Dropbox; rebooted; installed it again, but it kills…
Dropbox seems to have forked my Documents folder
I've been using Dropbox for years and generally not had problems with it. But today I have a problem. I have a documents folder that contains a GitHub directory that's full of local GitHub repositories I work on. I have a spreadsheet in one of those directories: [removed] and when I use the finder to point Excel at that…
Strange bug: "Unhandled Thrown Error!" using "Request Files" in Windows
Using Windows File Explorer, when we right-click inside a Dropbox-synched folder, and select "Request Files", the browser window opens with a 404 Not Found error. I have verified that the user is logged into Dropbox.com and also that the Dropbox Windows application is running and fully synched. Any help with this is…
Accidentally deleted backup folder, can't access Finder, etc.
I accidentally deleted my backup folder, and now I am unable to access the Finder, Desktop, Documents, etc. I get the message that "Finder can't be found", "Desktop can't be found" and on and on. Dropbox isn't syncing because it can't access the desktop. Running Ventura 13.2.1 How would I go about restoring the backup…
Red warning 1 in system tray icon
Recently a red 1 appeared in my Dropbox system tray icon. When I check what it is about it says there is/was a problem syncing files. When you click the "Show now" message I get a popup window saying: "Personal" - "No errors". I think I know which file this is about because I have my Outlook .pst file in my Dropbox folder.…
Using cad with xrefs
We use AutoCad in the office and it is always an issue when working on a project where the file uses links and more than one person has to work on it. If person A opens a file (ex: Planting Plan.dwg) with links, they are linked through that person's computer user name since we each hold Dropbox files on our drive. For…
File search issues with beta for Mac
I just installed the beta version a few days ago. I use Alfred as a superior alternative to Spotlight to search files etc. since installing the beta Alfred can’t find files in my Dropbox folder. I have talked to their customer support but they say it’s an issue with Dropbox and not them. Anyone having weirdness with file…
Can't look at files drop box in S mode
I can't look at files and they won't sync and all files show locked. The other 2 user are not having this problem.
Sign in to google account for google sheets
I am trying to open an Excel file shared with me to be able to edit it. I choose the "open with google sheets" option, and I am taken to the following site with a message and option to either "sign in" or "create an account". Given I already have a google account, which is the same email I use for dropbox, I click on "sign…
Stopping synchronisation of Dropbox on Mac OS12
So. I'm still active with MacOS12. I still like it and my Mac can't handle an upgrade to a higher level. I heard that my version of Dropbox will no longer be supported. And especially the synchronization. That's a problem. Does this really mean that I have to say goodbye to my old Mac and buy a newer machine to be able to…
Sync trouble with Scrivener
Dropbox works perfectly with my iPhone and iPad using Scrivener. It used to work perfectly on my MacBook running OS 13.2.1 with Scrivener. Now the Dropbox icon always has the little sync symbol displayed on the bottom right corner of it. I've left my MacBook run all day just to test if too much data was the problem. It…
Strange icon showing documents - looks like a file cabinet
Does anyone know what the file cabinet icon means in the documents means? Our files are selectively synced to our computers. Should we re-sync these documents?
I worked on and synced a file and it synced as 0 bytes
I was working on a R script. The moment I saved the file and quit RStudio, the script file which is synced in a dropbox folder is turned to a 0 byte file. When I tried to open the file from dropbox web, it showed me "Error (415)". When I tried to recover it from the "version history" option, I found that strangely there…
Read only on desktop App
HI. I have dropbox on 3 devices (iphone, PC at home, Laptop). Everything worked fine up to the time i bought new laptop. It has Windows 11 and i replaced my old one. With new laptop i can see all synced files. But i do not have permition to save new file to the dropbox folder, or edit and save (overwrite) any of the files.…
sync only one folder on linux
I have a huge dropbox business account, and I'd like to sync one "deep" folder on a linux client. This folder is deep in the folder hierarchy, so for example the folder: "folder 1/folder 2/folder 3" is the ONLY one I want downloaded to the linux client. I tried: dropbox.py exclude add * ; dropbox.py exclude remove 'folder…
Desktop App Notifications not taking me to comments...
Hi all, In the last week, any new notifications I get for comments on a shared file, still show in my app (taskbar pop-up) but when I double-click the notification, it takes me to the shared file but NO comments are visible (other elements of page missing too). However, If I right click on the file being commented on in my…
turn off Dropbox advertising prompts?
How can I turn off these prompts? I've gone through my notification settings on my desktop and online settings, and can't seem to turn off some of the Dropbox prompts that I'm continuing to get thru my desktop Dropbox notifications. These include: - try Dropbox Business - you can change how you store files you're not using…
Shared Excel files on mac not showing in Recents and also changes made by other users not saving
Hi I'm using the latest version of Excel as of March 2023 and successfully storing files locally on my synced dropbox folder. The files are also appearing on the Dropbox server which is fine. I have 2 issues:- 1. Although Word and other files appear in my Finder Recents window, Excel does not. 2. When a colleague opens,…
Files on my computer and when I log in online not syncing with uploads from husband's computer
Hi, My husband and I share folders and for years we had no trouble each uploading files so the other person could access them. Over the past while we've started having problems - files he uploads I sometimes can see and sometimes cannot see. I still do not see them several hours and even days after he uploads them. I have…
Stop Dropbox from attempting to sync a socket
I am continually seeing an error about op-daemon.sock (a socket created/used by 1Password, but this is just a specific example) with a completely misleading description that the filename contains invalid characters. The guidance to set the `com.dropbox.ignored` attribute does not help because: xattr: [Errno 102] Operation…
Music library and dropbox backup
Can I backup apple music library on my dropbox backup external drive. Is there any chance a problem occur since i am using Apple Music and it is kind of live file downloading/syncing with my other devices...
New Beta has some issues
Having an absolutely terrible time with this new Beta (mac) build and have left multiple messages for support that go unanswered. When exporting files (small jpgs mostly) to folders within the DB folder, some will inevitably just decide not to upload. ever. They'll have an empty cloud icon next to them, and right clicking…
Dropbox unexpectedly quit on macos 12.1
I reinstall dropbox, restart, disable anti virus and still dropbox crash after 5 seconds with this error. What else can I do ?

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