Desktop

Profile migration issue
Hi, Im in a company where we did some windows profile migrations. But the Dropbox Applicaiton keeps looking at the old localappdata but that data is not avaliable in the old localappdata store. Is there a way to change this local appadata path?
Mac OS Ventura - wrong folders size
After accepting updated File Provider API (https://help.dropbox.com/en-en/installs/macos-support-for-expected-changes) and installing the latest beta build for Mac OS on Mac OS Ventura now I can't see the size of the folders in Finder. All the folders have ZERO bytes. And this is the 1st time I got this bug using Dropbox…
How to rename the Dropbox root folder?
There is a post about this from 2015 with replies up to 2019 but the reply button is greyed out, hence I'm creating a new thread. I'm guessing Dropbox couldn't be bothered to find a solution so instead, they just silence their customers. Interesting. Guess what, it's 2022 and users still need an option to rename their…
Screenshot / Printscreen not being saved on dropbox file
I have been using dropbox for years now and it's been the best for saving screenshots. However in recent years it started to not save them, and many times i had to manually copy and paste them to paint so i could save them. I only managed to understand why this was happening in the past few months. As far as I noticed and…
File password not recognised-Dropbox says it's wrong
I have a Word file on my desktop computer and it has a password. I uploaded it to Dropbox and the file was uploaded successfully. When I double-click on it to open it, Dropbox can see there's a password on the file and asks me to enter the password. I entered the password and Dropbox said the password was WRONG. I did the…
Issue when trying to download a 50 GB file from the website
Downloading a 50GB MOV file will complete the download incompletely. The file size is correct, but part of the file is 0x00 for 1024KB. Occurs when downloading multiple files at once with a browser download. 50GBのMOVファイルをダウンロードすると、不完全な状態でダウンロードが完了します。ファイルサイズは正しいですが、ファイル内の一部が1024KB分　0x00となります。…
Upload large files (larger than 50GB)
Hello I've been provided with a shared folder from a professional Dropbox user (which I'm not!) to upload video files to him. He has plenty of storage space (> 2TB). My files which are to be uploaded are all larger than 50GB, hence it won't work via the web-upload (due to their size) and it prompts, that I don't have that…
Latest Dropbox macOS update won't let use my Mac
It seems to be in constant stalemate. I upgraded to the new version of Dropbox as you recommended, but my Mac is no longer the same as before! Folders and files that don't open and the Dropbox app that remains with the files to index. And all this about two days after the upgrade. Very bad DROPBOX ! ------ ------
Email attachments aren't working
Hi, For the past months, I've been unable to add files from my dropbox as email attachments. I'm not talking of adding links to files. I'm talking of adding files that are synced in my dropbox, as files attached in an email. I've tried with different email clients. It's as if synced files are pseudo files, that cannot be…
How can I control which folders get synced to my hard drive?
Hello, I need help with settings. I just purchase porfesional subscriptions. the purpose was i have couple ald laptops with family pictures, I would like to upload them to dropbox and keep pictures save no need syncronizing them with all my devices ( my laptops are full) . At the same time there is couple folders i would…
Moving files when offline, become inaccessible
When not connected to the internet, I recently discovered that moving files into a dropbox folder, render them unusable while offline. It appears to be trying to sync them, but obviously can't, while offline. However I then can not open the files or subsequently move them elsewhere. I just get an infinite "copying"…
Stuck in syncing and finder options are all gone
I've had nothing but problems this week with dropbox on my mac with Ventura 13.0.1 1. The mac icon shows that I am constantly syncing for the last few days. I've left the computer on and it never ends. I can't see what files are being synced anymore 2. All of the finder options to share links, etc are missing when I…
Daily DbxSvc ID 281 causing multiple daily bluescreen of deaths
Hi All, I am running Dropbox on Windows 10 and am experiencing daily BSODs, usually 2-3. When I open Event Viewer, I can see Errors for DbxSvc with Event ID 281. The event details are as follows: Log Name: Application Source: DbxSvc Date: 25/03/2021 2:36:39 PM Event ID: 281 Task Category: (4) Level: Error Keywords: Classic…
Download All Files to Close Out Dropbox Account
I'm trying to download every file on my dropbox to an external hard drive so that I can access the files after I delete my dropbox account, but there is nowhere online that explains how to do this. I can't even download a single folder because they're too large. HELP
why my desktop folder is attached to my dropbox folder, but I don't see it
I have a very weird problem. All of my desktop folders are in my dropbox folder(according to the target path), but when I am in my dropbox folder I don't see any desktop folder. Any file in my desktop folder is: C:\Users\User\Lonely Gamers Dropbox\aviv ariel\My PC (DESKTOP--------)\Desktop\..... But when I am in the aviv…
What is the latest version of dropbox for Mac?
Is this the latest version of Dropbox for Mac? 171.4.6182 If not, does the latest version move the dropbox folder to this location /Library/cloudstorage If so, does this change improve or degrade the performance with Mac Ventura 13.3.1?
How can I set up Dropbox on a new computer without having to download everything?
Hi, Is there a simple procedure for moving my Dropbox account and folders to a new computer without downloading the whole lot? It will be deleted from the old computer. Cheers Kevin.
sync client is locking files and causes other software to crash
Hi folks, our company, M&M software GmbH from Germany, is developing the industrial automation developing software e!COCKPIT for the WAGO group and therefore we’re handling the pure technical support for that application. From time to time, some of our customers that using your [Windows] Dropbox synchronization client…
Transferring large video files over cellular data, not sending data twice, due to cell drops
I need to keep large video files (2-5 gb) sync'd between a stationary hard wired machine and a mobile laptop that is often roaming on very expensive international cellular data. I need the files downloaded, and willing to pay for the data to send it, but I cannot use something that would restart from scratch if the signal…
Beta Build 172.3.7467
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
Camera Upload stopped happening since Mac Ventura
Hi, I recently upgraded to the latest MacOS Ventura. Since the upgrade, Dropbox has stopped syncing my Canon camera (EOS R) when plugged into my Mac. It used to be that the new images would be copied to my Camera Uploads folder. Thanks, Derek
Stable Build 171.4.6182
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed an issue for Windows 7 that made the desktop client unavailable. * Fixed an issue with Share button not working on Dropbox Badge on MS Office documents. Download Windows Standard…
I can no longer open the hyperlinks on other computers.
Dropboxを使い始めて、MacBook Airにインストールしました。Excelファイルを他のパソコンと同期していますが、Macにインストールしてから、ハイパーリンクが他のパソコンで開けなくなりました。問題はファイルパスや相対パスと考えられます。共有リンクに変更する方法がありますが、多くのファイルがあるため、それは難しいです。他に良い解決策があれば教えてください。 I started using Dropbox and installed it on my MacBook Air. I am syncing Excel files with other computers, but since installing it on the…
folders can’t be opened because you don’t have permission to see its contents.
I keep on getting this message whenever I try to access the folders desktop, downloads, documents. How do we fix this ??? The folder “Desktop” can’t be opened because you don’t have permission to see its contents.
Large files will not download
I'm having a recurring issue where large files will not download. It seems like 31gb is the max file size that dropbox will upload. I select the folder to be available offline, files do not download. I select the files to be available offline, files start to sync and then, after a few minutes do not download. See…
I cannot setup Dropbox Backup on my Basic account. Set up grayed out.
During installation I am encouraged to turn on the Dropbox Backup feature. I would love to! Why can't I click "Set up" to continue? Things I've tried: - Click "Not right now" and come back to it in Preferences later. Still the "Set up" button is disabled, but further to this now this popup window is stuck open. Clicking…
The Dropbox App on my MAC (MacOs 11.7.3) won't start
I've tried deleting and re downloading but it just sits there showing status as "starting". I've checked and corrected permissions.
accessing online-only files from macos terminal
I have a large, shared dropbox folder that is set to "online-only", but I want to make specific files available offline. I know I can do this via right clicks in the Finder window for individual files, but I need to do this for many files. How can I do this via the macOS terminal? I'm using macOS 12.6, and dropbox…
Camera upload failing
New PC, Windows with Swedish language (my old PC had English OS). Cable-connecting my Anroid/Samsung Galaxy S9 to the PC. I get the Dropbox "splash screen" and choose to Start Import. Then I get an error message (in Swedish, but roughly translated "Upload failed for some photos or vi..." (truncated). I have checked so the…
Uploading folders with subfolders, no option to see WHAT files "could not upload"
I'm getting extremely frustrated with Dropbox!! I'm using new Macbook Pro (but also have access to Windows 11 machine... same bad results). I've tried both the Dropbox app (putting folder in it, to upload), and I've also tried doing this via www.dropbox.com "upload." Neither solution works. Here's the issue. 1) Upload a…

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