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Backup stuck
My backup has been stuck at 99% complete for days. How do I get it to complete?
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Dropbox is creating files in my folders
These 0KB files just keep appearing in my folders. Any reason why? How do I/you stop this please? David
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Dropbox is no longer capable of downloading files automatically.
The update to V175.4.5569 has broken Dropbox for me (MaxOS Ventura). My workflow is to put dozens of GB of raw images onto dropbox, and then edit and organize them on one of two different computers. For years, this was a flawless system. But now, it is impossible to force Dropbox to actually download all of the images to…
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Edit Underlying Document in Dropbox Sign Template
I am looking for a way to create a document template in dropbox sign and easily swap out the underlying document. The document that is the exact same format but we prepopulate user specific information. We use this document semi-regularly so I don't want to have to manually place the signature box every time we need to…
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Can't open the Dropbox desktop application on Mac OS 13.4. It crashes when I use the latest version.
Upgrade my Macbook Pro from 2018 to a new 2023 Macbook Pro M2. Installed the latest version of DB,, and the app crashes after a few minutes. However, I installed an older Intel version and it r,uns without crashing. I am a paying customer of DB. Tried running the adv reinstall…
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Dropbox location change on MacOS 12.6
Just installed DropBox update v157.4.4808 on a MacbookPro 13,3 running MacOS 12.6. DropBox location was moved by installer to ~/library/CloudStorage and alias moved from "Favorites" to "Locations" in sidebar. DropBox support doc "https://help.dropbox.com/installs/macos-faqs" says new location due to change in MacOS.…
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Beta Build 179.3.4890
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Sync stopped after I exceeded storage, won't re-start
I started getting messages that I had exceeded the free 2GB storage on my Account. As a result, sync with my desktop folder stopped happening. Today I went into my Dropbox account and cleaned out old, unnecessary files and folders and I am now below 1GB of storage. But sync has not restarted. Has anyone else experienced…
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Changing ownership of a Dropbox account
We currently have a dropbox account managed by a member of staff that has recently left. I have managed to change the email address so that is done and have changed ownership of the internal folders to another colleague. However this morning as a test she wasn't able to log in via the internet which was good as we had…
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Moving Dropbox folder blocked
I have been on a bit of a journey with Dropbox since I upgraded to 2T. I initially synched about 300GB from an external drive to the C: drive by mistake. I seem to have that resolved. Then I moved the Dropbox folder to the external drive in the hope that if my previous problem recurred the files would end up there and not…
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Dropbox not opening after update
Hello. I'm running on Mac OS Monterey 12.6.1 on Macbook Pro mid-2015. Recently updated from 10.12 or something. Everything was running smoothly and then I updated Dropbox, following an update notification. Update number is 163.4.5456. Now Dropbox won't open. It sends me 2 error messages, - Dropbox cannot start. Dropbox ran…
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The 3-day Syncing Fever on MAC 12.6 w 4TB
First off, I am indebted to Dropbox as it saved me last year when our house was hit by lightning. I had everything on DB for travel convenience (travel laptop vs tower) so I lost nothing. It took 5 days to resync but I was grateful to have nothing lost. About once per month, my DB gets sick and cannot get out of bed. It…
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Stuck on Indexing and Cannot access any files on mac
Hi, I am having an issue where dropbox is stuck on indexing. I recently upgraded to the new version (mac) and I have had all sorts or problems since. I added my music library and it started syncing then seemed to stop. I left if for a couple days but nothing changed. I restarted my computer and it looked like it was…
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Beta Build 179.3.4750
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Beta Build 179.3.4830
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Dropbox daemon downloader freezes at 90+% on fresh Linux Mint 21.1
Good afternoon! I cannot install Dropbox on the freshly installation of Linux Mint 21.1 because the downloading of the daemon freezes after 91% or 93%. The download becomes unresponsive, and a python3 process takes 100% of one core. I have to kill it manually. Sometimes, it hangs the entire system. There is no .dropbox or…
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What do you like about using Dropbox on Desktop?
I'm curious - what prompted you to download Dropbox on Desktop? What is the reason for working on desktop versus going to Dropbox on web? Do you use both? Also for those that use Web - for what reason do you not have Dropbox installed on your desktop? Would love to hear everyone's input on this!
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Dropbox on my Mac does not sync with my account in Dropbox.com
I use Dropbox for web storage. [I do not have and DO NOT WANT the Dropbox desktop app; it pretty much destroyed my computer by hiding all my files in the Library, and I'm still trying to recover from that. So, I do not have a Dropbox icon in my menu bar or in my Applications folder and cannot tell you what version I'm…
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Dropbox folder to new laptop
Hello, I have purchased a new laptop and I want to transfer all data in the dropbox folder from my old laptop to the new laptop. I can unlink my dropbox account on my old laptop and then log in on the new laptop. The files are then synchronized again. But this process takes days. Can this be done in another way? Can I move…
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Stable Build 178.4.4811
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed a user interface issue in the Dropbox desktop app window. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal)…
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REMOVING SmartSync icon from Mac Finder
Hi, everyone -- with Dropbox's move to Apple's FileProvider API, I find the green circle/white checkmark icon to be redundant and frankly, a bit ugly. I'd love to be able to hide this icon when syncing, but for the life of me, can't find out how to do it. I've gone into the app and found the appropriate .icns file, renamed…
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Client startup on Windows has stopped working for me
I use Dropbox only rarely - to access a shared folder - and shut down the client when I'm done. In the past I would start the client by clicking on a desktop client point to (as far as I know) the local copy of the shared folder. A week or 2 ago that stopped working. Now licking that icon just opens the local unsynced copy…
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Files not syncing on a Dropbox folder on a server
Hello all, Two or three weaks ago dropbox decided to remove symlinks, and we have to move all our files to a new 4TB disk that is mounted on our main server (Ubuntu System). We follow the protocol and now we have a 4TB EXT4 directory as main folder for our Dropbox. We are a company that have 2 accounts, some folders and…
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How do you stop automatic uploading of pictures & videos when you plugin a phone to a PC?
How do you stop automatic uploading of pictures & videos when you pugin a phone to a PC? I've read the article on how to do this, but I can't find the 'Preferences setting' in any drop down menus like they say. I don't want to use Dropbox for this. It's just not accessible enough.
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Downloads folder isn't accessible. What can I do?
I cant acces my download's folder via dropbox. Is there i way i can safely delete dropbox and get back in my downloads folder?
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Viewing files with Adobe Bridge
Hello, Is it possible to preview dropbox files in Adobe Bridge if those files are not backed up on your computer? My dropbox is too large to be copied on my computer. However, being a graphic designer I use Adobe Bridge all the time to spot my files. Thank you for your help.
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Dropbox takes over the Documents folder
i am having this issue with a mac mini M1 - i am running the beta software that is supposed to work with the M1. I migrated data only using the migration assistant built into macs. Dropbox takes over my documents folder as soon as a sign in and the path changes showing it is now a dropbox folder - after doing a migration…
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Unable to see the Finder sub-menu on mac to share a file or folder.
When I right click on the Dropbox folder in my finder (Mac) there is no submenu option to share, transfer or any other dropbox action available. Accessibility is enabled under the settings Full Folder control is enabled under the settings.
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desktop disappeared on macbook
Hi. I've installed "Clean my Mac" applications and (I don't know how) after a scan of the system I've discovered that my desktop (all the folders) disappeared. They all are in my Dropbox account and it's impossible for me to bring them back because of missing permissions. I know that i can use all of them by Dropbox but i…
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error opening a pdf document
hi, this only happens to some documents, not sure why other documents open ok but when i click to open certain files, it says "there was an error while opening this document, the path does not exist" but if i log in to a browser and download that file from dropbox online, or view it through dropbox online, the document is…