Desktop

There was a problem completing this request
Hi Everyone, Yes, I am also facing the famous error message "there was a problem completing this request". I just switched from an Macbook to a Windows laptop. I freshly installed windows 10 pro on the laptop and the dropbox app was running fine. Then I decided to upgrade to windows 11 pro. I formatted the hard drive and…
Stable Build 177.4.5399
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed accessibility issue preventing tab key navigation in login menu. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer…
Beta Build 178.3.4676
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed a user interface issue in the Dropbox desktop app window. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal)…
How to stop Dropbox from creating desktop.ini files?
After dragging the desktop.ini file to the trash a few times, and seeing it re-created, I instead right-clicked and deleted it. So far (5 minutes or so), it has not been recreated. Maybe it's somehow related to a glitch in Windows 10? In any event, it's gone, for now.
File Saving Issues (Adobe Audition)
Hi folks! I've been running into exactly the same issue as Johnny in the below thread: https://www.dropboxforum.com/t5/Dropbox-files-folders/File-saving-problems-audio-and-word/td-p/421559 Was there any resolution to this? Adobe Audition is my #1 most used program - I record voiceover for a living and use Dropbox for…
Aliases dont work after Dropbox upgrade on MacOS
I have used aliases extensively to organize my DBOX .. all within DBOX. For example, i have a folder "ToDO" full of aliases that point to folders that contain projects. I have 4 Macs .. and the user names are not identical .. and this system works across all machines, so i am guessing the links are relative. I recently…
Cannot Delete Backup
I did a full computer backup and my dropbox is full. I cannot delete the back up file. Suggestions?
Two-step verification does not turn off
Problem report from an 11-year Dropbox user - currently at the Dropbpox Basic level (as my company has a Dropbox Advanced plan). I typically login to Dropbox Basic using latest Chrome version on Windows. My account normally has two-step verification Disabled. But yet I am often required to enter an emailed code anyway to…
Downloading files that are Available Offline on my Mac
I've been moving a few things around on my MacBook, and temporarily got rid of a large folder with many files that I keep offline. Now trying to re-download it to make it local again, I change the folders to Make Available Offline, they get the green tick, but the cloud icon remains and they don't download. How can I…
Dropbox asking if i want to backup external drive?
Saw a Dropbox notification just now asking if i want to sync one of my external drives to dropbox. I use backblaze for my external drives and don’t want them backed up on dropbox (they are gigantic). Anyone know what Dropbox settings I should look at that would be causing this? Thanks!
Why did the location of my Dropbox folder change?
Today I noticed that right clicking on files in my Dropbox folder (the ones pinned to my Finder sidebar) did not bring up the Dropbox menu options. After further investigation I realized that Dropbox had moved my entire directory into /Users/library and displays this message, buried within preferences: This version of…
After unattaching ssd drive almost 20000 files are missing
Hey Guys, Two devices here, one has an attached SSD where the dropbox is stored. After disconnecting that SSD suddenly 20 000 files were disappeared from my online storage. I have checked the logs, DB says it was deleted on the device this SSD is usually connected to but at the time when the deletion happened - showed by…
Dropbox will not start on my M2 MacBook Air
The reason is that Dropbox asks for permission to access my old MacBook Pro root (user) folder, with a name like qzmbp, whereas the root (user) folder on my M2 Air is qzmpa. Strangely it has no problem on my Mac mini (qzmini). How can I fix this???
Slow Upload Speeds
I am experiencing very slow upload speeds even though I have recently upgraded by internet connection (100mbs down and 40mbs up). I am a videographer who needs to upload gigabytes worth of footage online after every shoot and dropbox isn't even coming close to saturating my provided internet speed. Below is a list of what…
Use CLI on Linux and Windows. Is it possible?
Hallo Community. I have a need to use dropbox from CLI on Linux and Windows. Is it possible? How? Also from other OS? thanks for your help! vmm
Photo Library not reachable on macOS after Dropbox sync
Hello all, I am running MaCos Ventura 13.1. I have both iCloud and Dropbox storage for my photos (call me paranoid if you like :-). I like the ability to select a photo from the photo library when I compose messages in Apple mail, for example. Since a few days ago Dropbox application announced that they wish to move files…
Does making files online-only affect just that device?
Howdy, Using a teams dropbox account - one of our users has too many files stored locally. If that one person, on just their device were to make some of the folders online only, does that only affect that singular device? Thanks!
Desktop app download failure
Hi, I just received a new iMac with Ventura 13.4. I transfered my MacBookAir (Catalina 10.15.7). When I try to launch the DropBox app, it does not work. So, I tried to download it again from https://www.dropbox.com/downloading?plat=mac&type=full, but the download failed several times. So, now I have a new computer, but no…
I can't scroll down through my files
I am unable to scroll down through my files.
Dropbox folders appearing on desktop
Hi, I have a new laptop and I set up the drop box to sync files. On my new computer all the folders and files in my drop box are appearing on my desktop. In file explorer, I click on Drop box icon and and clicked on Location Tab. it lists my location as C:\Users\***\Dropbox. I can see via the dropbox online log in that all…
How to recover files I removed from drop box Mac
I wanted to save my files to an external drive. So I drug them out of drop box and onto my mac. Then I drug them to an external hard drive. Now I find out I can't open the files on my external drive. I get this message: ... is an online-only file. To open it, first move it into your dropbox folder. I have not renewed my…
No such xattr: com.apple.fileprovider.ignore#P (error MacOs Ventura)
Hello, how can I set a folder to be ignored in MacOS ventura? this one only works on on 12.3 and earlier: xattr -w com.dropbox.ignored 1 and the one supposed to work on 12.5 and above fails with No such xattr: com.apple.fileprovider.ignore#P (macos ventura 13.4) xattr -d 'com.apple.fileprovider.ignore#P' best regards.
Message "syncing 2 file"
Some days ago my Dropbox stopped to sync files, so I did an advanced reinstall on my Mac (OS Ventura 13.4). After this my files are syncing as well but Dropbox shows me the sync icon and a message "syncing 2 file" and it doesn't stop the uploading. I tried this but it doesn't work. Any suggestion? Thanks in advance.
Dropbox on OSX10.12, obsolete OS.
I am looking for a way to continue to use Dropbox on OSX10.12. I have been informed that support for 10.12 is being dropped and the dropbox app will no longer work. I know I could upgrade for but financial reasons, I can not do so as there are some other applications I would have to upgrade which is prohibitive for me at…
New MacOS Ventura install on 8TB SSD, files show but do not open and syncing is slow
Hello, I just installed Dropbox on a brand-new Mac Mini M2 with 8Tb internal SSD. Dropbox for Business files are currently 2.3 TB. Dropbox has been syncing very slowly. Some files show the green checkmark but also a cloud with a downward arrow. Other files have a cloud with a question mark and no check mark. See this…
Mac crashes after update Dropbox
Since updating Dropbox my Mac crashes, won't do anything. Deleting the Dropbox app helps, the Mac won't crash, but I need Dropbox in mij Finder to work. Anyone else experiencing this issue?
Network storage
Businesses using network-attached storage. How does one backup to Dropbox using the Dropbox app? it looks like it is currently not supported and I dont think anyone wants to copy their network-attached storage files locally just to backup to Dropbox. I find it very surprising this feature is not there. Thank you
Firewall blocking dropbox.exeexe
Hi community, Can anyone tell me why Windows Firewall is blocking C:\program files (x86)\dropbox\client\dropbox.exeexe? Note the double exe at the end. It's that that is confusing me, otherwise I would just allow access, but I'm not sure if this is something fishy!!?
Never-ending Backup in Dropbox Backup
For a couple of weeks now I have noticed this phenomenon... When I opened the Dropbox Menu icon on my iMac I noticed that the Mac was backing up yet "Everything is up to date". I have checked in Finder and all the files that should be backed up are backed up (or are they?) because the green tick is there as would be…
Set Windows 10 default storage location
My windows 10 home PC now uses onedrive as the default file storage location (even though I am not signed in). It's inefficient every time I want to save an office document to have to navigate through multiple file folders out of onedrive to dropbox and the desired folder. In the default app setting, I can not change this.…

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