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Explain "Syncing" in Desktop App
Hey everyone! When the Dropbox desktop app is syncing or indexing, most of the time it shows you the amount of files remaining in the sync and the time it will take to do so. However, there are times when the app merely says "Syncing". No number of files or time remaining. Just "Syncing". Syncing what? Indexing? How long…
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Stable Build 179.4.4917
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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More options for pausing sync
It would be nice to be able to pause sync until the end of the day. Say 5 or 6 pm. 8am the next morning isn’t terribly helpful. It would be great to schedule the pause, like from 9-5 daily.
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A '.dbxignore' file popped up on my desktop. Can I delete it?
I now have '.dbxignore' on my desktop. Can I delete it or is it necessary to just leave it there. (Sorry if this is an inappropriate category, but I couldn't find an accurate one!)
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Windows Dropbox installer won't start on Windows 10
I run Windows 10 on a Dell Inspiron 3505 laptop. Somehow, Dropbox was not starting at startup. The simplest answer (to me, anyway) was to uninstall Dropbox and reinstall it. I uninstalled DB and downloaded the installer (which has always worked for me before) from the website (as I always have) .and ran it; I got a message…
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MacOS Users Severely Punished?
Hello- I'm a very long time DropBox supporter with both family plans and business plans for my small business. Want to double check what I'm finding for Mac Users. The following document outlines features Mac Users (who have an updated OS) won't have on Mac:…
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How to make dropbox not auto run on windows startup?
I tried to set dropbox not to run on startup and its the only up that run on startup even its set not to. I set on windows 10 from settings>apps>Startup>turnoff dropbox auto start (its stay in "turn off" mode). WIndows 10. dropbox for dekstop
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Online-only files are shown as zero bytes
I am currently on MacOS Monteray 12.4 and using SmartSync (online-only) by default. The Dropbox App version is v151.4.4304 . I noticed that all the cloud files are now shown as Zero bytes. I could still download them (make them available offline) but I remember in previous versions, I could see the size of the files before…
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Files "offloaded" to dropbox?
I need advice- It seems like my Mac is "offloading" a lot of files from the HD onto Dropbox and when I need the files they have to download from the Cloud. I have lousy Internet so I want to keep the files on my HD. My MAC has a 1T HD with over 550 Gigs available. How do I get the files back to my Harddrive and keep them…
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I uninstalled the desktop app, but the Dropbox folder is still on my computer. Any help?
Hi! I have problem with uninstalling dropbox from my computer... One day a donwload it because i need sync documents between my devices but in this time i dont need it. So i go to start panel and right click dropbox and click "Uninstall" so dropbox uninstall sucefully but in my computer is styll file "Dropbox" but when I…
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live photo upload from ios, download speed, slideshow desktop option
Dear Dropbox, I've emailed some ideas, beginning with my most important feature idea to my least. Hello, I feel it an important feature to begin supporting "live" photo uploads from phone. I understand that once I upload a photo from my iphone to Dropbox, the "live" photo does not save as "live", but instead as a still…
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How do I sync folders in Dropbox? Should I put them in the Dropbox folder?
Hi, Is it better put sync folder IN dropbox (i mean c:\dropbox\folder) and use that, or sync external folder and use c:\folder that will be synced in dropbox?
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Beta Build 180.3.4712
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * Implemented automatic folder de-selection when deleting a backed-up folder. Fixed in this update: * Fixed an issue that caused the Dropbox desktop app for Windows to crash…
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'Search by tag' not working
I have applied tags to my photos, but the tags are not showing up in the search bar. When I perform the search, I get results that I assume Dropbox's image classifier has unhelpfully recognized as related to my tag search, but I am not able to filter results that actually have that tag. I have cleared my cache, used…
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Stable Build 179.4.4917
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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There was a problem completing this request
When signing in to Dropbox, the above message appeared on my screen.
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Dropbox Finder Extensions + macOS Ventura + File Provider Upgrade
Fresh Mac, upgraded Dropbox to the new File Provider setup. In macOS settings/Privacy & Security/Extensions/Added Extensions, there are two extensions under Dropbox: Finder Extensions (off) and Sharing (on). What does Finder Extensions do? Is this no longer necessary with File Provider upgrade? I have contextual menus…
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iCloud blocking file in Dropbox
An app that I wrote for our club accesses an SQLite DB file in our Dropbox. Most members have no trouble. One member uses iCloud and gets "permission denied ' when he tries to access this DB. The DB file sometimes has a small cloud symbol next to it. Hovering on this pops up a "file not downloaded" message. Clicking on it…
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Dropbox transfer right-click option vanished from windows 11
Hello, would like to ask for a hepl with Dropbox transfer. I used Dropbox transfer from my Windows 11 by clicking right button on my mouse and there was "send with dropbox transfer" option. I could select more files and do the same. But now I can not see this option anymore in my windows. There is just Dropbox > View in…
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Search not working on my Mac
Hey all, I cannot get my search to work. I'm not using smart sync. I can see the file I need, and it will not find it in a search. Help. I have an apple M1 and Monterey.
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new computer vs old computer
i bought a second computer which i've installed dropbox on. I'm still using my old computer for different purposes and i don't want it to have access to dropbox as i will be deleting files on there that i don't want to then have automatically deleted on the new computer. Can i simply uninstall db on the old computer?
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Drobox Error during startup
Hi there,Dropbox was working just fine until 2-3 days ago on my M1 Mac. I am getting this "couldn't start Dropbox error at startup. This is usually because of a permissions error." The path /var/folders/... has a txt with this info. Any idea what's the matter? bn.BUILD_KEY: Dropboxbn.VERSION:…
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Backup stuck
My backup has been stuck at 99% complete for days. How do I get it to complete?
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Dropbox is creating files in my folders
These 0KB files just keep appearing in my folders. Any reason why? How do I/you stop this please? David
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Dropbox is no longer capable of downloading files automatically.
The update to V175.4.5569 has broken Dropbox for me (MaxOS Ventura). My workflow is to put dozens of GB of raw images onto dropbox, and then edit and organize them on one of two different computers. For years, this was a flawless system. But now, it is impossible to force Dropbox to actually download all of the images to…
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Edit Underlying Document in Dropbox Sign Template
I am looking for a way to create a document template in dropbox sign and easily swap out the underlying document. The document that is the exact same format but we prepopulate user specific information. We use this document semi-regularly so I don't want to have to manually place the signature box every time we need to…
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Can't open the Dropbox desktop application on Mac OS 13.4. It crashes when I use the latest version.
Upgrade my Macbook Pro from 2018 to a new 2023 Macbook Pro M2. Installed the latest version of DB,, and the app crashes after a few minutes. However, I installed an older Intel version and it r,uns without crashing. I am a paying customer of DB. Tried running the adv reinstall…
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Dropbox location change on MacOS 12.6
Just installed DropBox update v157.4.4808 on a MacbookPro 13,3 running MacOS 12.6. DropBox location was moved by installer to ~/library/CloudStorage and alias moved from "Favorites" to "Locations" in sidebar. DropBox support doc "https://help.dropbox.com/installs/macos-faqs" says new location due to change in MacOS.…
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Beta Build 179.3.4890
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Sync stopped after I exceeded storage, won't re-start
I started getting messages that I had exceeded the free 2GB storage on my Account. As a result, sync with my desktop folder stopped happening. Today I went into my Dropbox account and cleaned out old, unnecessary files and folders and I am now below 1GB of storage. But sync has not restarted. Has anyone else experienced…