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Changing ownership of a Dropbox account
We currently have a dropbox account managed by a member of staff that has recently left. I have managed to change the email address so that is done and have changed ownership of the internal folders to another colleague. However this morning as a test she wasn't able to log in via the internet which was good as we had…
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Moving Dropbox folder blocked
I have been on a bit of a journey with Dropbox since I upgraded to 2T. I initially synched about 300GB from an external drive to the C: drive by mistake. I seem to have that resolved. Then I moved the Dropbox folder to the external drive in the hope that if my previous problem recurred the files would end up there and not…
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Dropbox not opening after update
Hello. I'm running on Mac OS Monterey 12.6.1 on Macbook Pro mid-2015. Recently updated from 10.12 or something. Everything was running smoothly and then I updated Dropbox, following an update notification. Update number is 163.4.5456. Now Dropbox won't open. It sends me 2 error messages, - Dropbox cannot start. Dropbox ran…
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The 3-day Syncing Fever on MAC 12.6 w 4TB
First off, I am indebted to Dropbox as it saved me last year when our house was hit by lightning. I had everything on DB for travel convenience (travel laptop vs tower) so I lost nothing. It took 5 days to resync but I was grateful to have nothing lost. About once per month, my DB gets sick and cannot get out of bed. It…
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Stuck on Indexing and Cannot access any files on mac
Hi, I am having an issue where dropbox is stuck on indexing. I recently upgraded to the new version (mac) and I have had all sorts or problems since. I added my music library and it started syncing then seemed to stop. I left if for a couple days but nothing changed. I restarted my computer and it looked like it was…
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Beta Build 179.3.4750
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Beta Build 179.3.4830
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Dropbox daemon downloader freezes at 90+% on fresh Linux Mint 21.1
Good afternoon! I cannot install Dropbox on the freshly installation of Linux Mint 21.1 because the downloading of the daemon freezes after 91% or 93%. The download becomes unresponsive, and a python3 process takes 100% of one core. I have to kill it manually. Sometimes, it hangs the entire system. There is no .dropbox or…
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What do you like about using Dropbox on Desktop?
I'm curious - what prompted you to download Dropbox on Desktop? What is the reason for working on desktop versus going to Dropbox on web? Do you use both? Also for those that use Web - for what reason do you not have Dropbox installed on your desktop? Would love to hear everyone's input on this!
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Dropbox on my Mac does not sync with my account in Dropbox.com
I use Dropbox for web storage. [I do not have and DO NOT WANT the Dropbox desktop app; it pretty much destroyed my computer by hiding all my files in the Library, and I'm still trying to recover from that. So, I do not have a Dropbox icon in my menu bar or in my Applications folder and cannot tell you what version I'm…
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Dropbox folder to new laptop
Hello, I have purchased a new laptop and I want to transfer all data in the dropbox folder from my old laptop to the new laptop. I can unlink my dropbox account on my old laptop and then log in on the new laptop. The files are then synchronized again. But this process takes days. Can this be done in another way? Can I move…
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Stable Build 178.4.4811
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixed in this update: * Fixed a user interface issue in the Dropbox desktop app window. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal)…
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REMOVING SmartSync icon from Mac Finder
Hi, everyone -- with Dropbox's move to Apple's FileProvider API, I find the green circle/white checkmark icon to be redundant and frankly, a bit ugly. I'd love to be able to hide this icon when syncing, but for the life of me, can't find out how to do it. I've gone into the app and found the appropriate .icns file, renamed…
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Client startup on Windows has stopped working for me
I use Dropbox only rarely - to access a shared folder - and shut down the client when I'm done. In the past I would start the client by clicking on a desktop client point to (as far as I know) the local copy of the shared folder. A week or 2 ago that stopped working. Now licking that icon just opens the local unsynced copy…
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Files not syncing on a Dropbox folder on a server
Hello all, Two or three weaks ago dropbox decided to remove symlinks, and we have to move all our files to a new 4TB disk that is mounted on our main server (Ubuntu System). We follow the protocol and now we have a 4TB EXT4 directory as main folder for our Dropbox. We are a company that have 2 accounts, some folders and…
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How do you stop automatic uploading of pictures & videos when you plugin a phone to a PC?
How do you stop automatic uploading of pictures & videos when you pugin a phone to a PC? I've read the article on how to do this, but I can't find the 'Preferences setting' in any drop down menus like they say. I don't want to use Dropbox for this. It's just not accessible enough.
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Downloads folder isn't accessible. What can I do?
I cant acces my download's folder via dropbox. Is there i way i can safely delete dropbox and get back in my downloads folder?
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Viewing files with Adobe Bridge
Hello, Is it possible to preview dropbox files in Adobe Bridge if those files are not backed up on your computer? My dropbox is too large to be copied on my computer. However, being a graphic designer I use Adobe Bridge all the time to spot my files. Thank you for your help.
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Dropbox takes over the Documents folder
i am having this issue with a mac mini M1 - i am running the beta software that is supposed to work with the M1. I migrated data only using the migration assistant built into macs. Dropbox takes over my documents folder as soon as a sign in and the path changes showing it is now a dropbox folder - after doing a migration…
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Unable to see the Finder sub-menu on mac to share a file or folder.
When I right click on the Dropbox folder in my finder (Mac) there is no submenu option to share, transfer or any other dropbox action available. Accessibility is enabled under the settings Full Folder control is enabled under the settings.
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desktop disappeared on macbook
Hi. I've installed "Clean my Mac" applications and (I don't know how) after a scan of the system I've discovered that my desktop (all the folders) disappeared. They all are in my Dropbox account and it's impossible for me to bring them back because of missing permissions. I know that i can use all of them by Dropbox but i…
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error opening a pdf document
hi, this only happens to some documents, not sure why other documents open ok but when i click to open certain files, it says "there was an error while opening this document, the path does not exist" but if i log in to a browser and download that file from dropbox online, or view it through dropbox online, the document is…
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Files available in the cloud only
Hi, The other day I noticed that all of my files were only in the cloud. I looked at the settings to see if something was changed, and as I expected, all sync settings were fine. I clicked on the "cloud" symbols next to the folder names, and everything was downloaded. A couple of hours later same thing. I did it again. So…
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MacOS 13.0 Ventura, and Dropbox follows OneDrive in forcing the folder on the system drive
With Monterey, OneDrive implemented the new apis from Apple for online syncing that demanded its main location be a specific folder on the system drive. 8 months later, the MacOS community section of their site is a collection of anger, accounts of giving up on the platform entirely, praise for Dropbox for not going the…
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Infinite indexing after clean install new mac
I'm trying to get Dropbox running on a new macBook. I installed the new desktop app and walked through the installation steps. After doing this it starts indexing infinite (it feels like this after 3 days). Some more information: * I have more than 500.000 files on my account * I choose selective sync when installing…
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Can't Drag and Drop into Dropbox from Finder Sidebar
I hope this is the correct place to post this. I commonly drag things from a local drive into Dropbox in Finder, using the sidebar, usually to upload for client access. It is a common enough action that the following problem is a significant workflow hampering. When I try to drag things into dropbox using the sidebar, it…
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"Syncing…" doesn't stop
MacOS, Ventura, Dropbox 177.4.5399. My Dropbox has been showing the "sync" badge for 24 hours now. At the bottom of its menu, it says just "Syncing…". No file count, just that one word. It seemed to start when I added a folder to my Dropbox folder (in ~/Library/CloudServices) and created a soft link (ln -s) in it to a…
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Deleting a tag from a list of multiple tags
I have been experimenting with adding tags to files including by creating a folder and automatically have Dropbox assign tags to files added to that folder, which is very helpful. However, even following the Help instructions at https://help.dropbox.com/files-folders/sort-preview/dropbox-tags I can find no way to remove a…
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The Badge shows a file was edited 420 years ago
Is anyone else having issues with Badge, randomly showing "<user> last edited this file 420 years ago". it seems to affect both mac and windows users and appears to be random- in that we can't link it to a prticular folder/file or user. Dropbox said they were investigating but have not come back with any explanation.…
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Notification "Show in Finder" is gone
Hello – could you please get back the "Show in Finder" option for notifications? I am not interested having another layer of software "Dropbox app" and I want to edit files directly on my laptop to sync them with others. I already pay for the service and I don't understand why some features disappear.