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Failure to sync changes from subfolder locally, online.
My documents folder was copied in its entirety to DB several months ago. A sub-folder is named New Files. I created a test file in the New Files folder two weeks ago. DB has still not copied that file to my online files, and it isn't in the Dropbox folder on my computer, in spite of the fact that the DB notification icon…
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Shared folder online only icon missing Desktop
Hello support, The "Online-Only" icon is missing on shared folders, which are shared with me and I can only view. When I make the shared folder offline available, the "Available Offline" icon and the "locked file" icon are showing up. I'm, running Windows 11 Pro 22621.1778 and Dropbox client 175.4.5569. Can this please be…
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Please don't block me from generating a link for a file that hasn't finished uploading
A new "feature" has been implemented where if I drop a new file in a DB folder, and then go to click on "Copy Dropbox Link", it simply won't perform the task until the file has finished uploading. Apparently this is to "prevent 404 errors". The "error" page that comes up when you clicked on a link before it had finished…
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How to start over with my Dropbox account, and delete everything?
Dear Community I have some problems with syncronisation and I want to start my account "from scratch",meaning I want to keep my account but delete all files and start all over with syncing from my PC. Somewhat like getting your phone back to factory settings. What do I do? I have all my files backed up on a 5 TB external…
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2 accounts in 1 computer. How to?
Hi, I work the dropbox app on macbookpro and logged in with the account of the company i work for. I would also like to have my personal business account in the same mac without connecting the two. Is that possible? And if so, what is the procedure? Thank you! Alice
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Ubuntu 22.04 - Headless - Selective Sync
Hi, I've a headless linux box running ubuntu 22.04 (Jammy) My dropbox size has exceeded the available space on the machine, and as the machine only uses a single folder in my dropbox (at about 500kb in size) I'd like to only sync that one folder. Running dropboxd version dropbox-lnx.x86_64-175.4.5569 As far as I can see…
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Multiplers Errors with Finder after Dropbox Upgrade - Mac M1
A few days ago I installed the new dropbox update after being prompted to do so. It's been a nightmare since then. After all my folders were moved to some new secure folder on my mac, I get nothing but weird issues with dropbox and finder * Finder freezes and can't save a file. Need to kill the process in activity monitor…
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Allow Team Admin to manage "Online Only" settings globally for all Team folders
My team consists of 4 other members, in a distributed environment, one of whom is also a Team Admin. None of my team is technically adept and none of them fully understand how the Dropbox App works vs the browser. Or why they would even go into the browser version. In fact, I don't want them to have to go there - it…
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Adding a clarifying video to an uploaded file
Few weeks ago I uploaded a questionnaire in my dropbox account. As I did that, a small icon appeared at the bottom left, a circle with a man in it (sorry, I know it sounds silly). The man was saying: "Add a clarifying video to your document". So I now would like to do that but I really do not know how as the man does not…
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Dropbox on Internal, but not the OS, Drive
It is becoming quite common these days for new systems to come with a smallish SSD drive intended to host the OS and a separate (internal) drive for data. At https://help.dropbox.com/installs-integrations/desktop/move-dropbox-folder Dropbox recommends that * Use the same hard drive: If you decide to move the folder, choose…
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error message after installation of the Dropbox desktop app
After the installation on my new mac I get an error message.
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What is the brown box icon on the left bottom corner of my files when using the desktop app?
Hello, On several files, I have a brown icons in left bottom corner of my files.(see below) in fact, in the same folder, there are green logos on fils but sometime there are brown logo I want import this files in Lightroom but seem that files with brown logo can't be import. So : 1/ What mean brown logo ? 2/ How can I…
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all my documents are locked. I can look but not edit. How to unlock them?
Hi everyone, I'm a basic dropbox user and have been for years. I've just upgraded to a new Macbook and switched my dropbox from the old to the new. Now I seem able to read my documents in Dropbox but not edit any of them. None of the help docs seem to make sense to me. Can anyone help me to unlock my documents so I can…
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Paths to files after the forced move of the Dropbox folder (Mac OS)
After my Dropbox folder was moved to ~/Library/CloudStorage, I'm having trouble with applications that rely on having a physical working directory. A lot of my R code is in Dropbox but the orginal file locations don't exist anymore now. However, if I set my working directory in R as ~/Library/CloudStorage/Dropbox/MyFolder,…
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I cannot open my Quicken Backup Files
I use Dropbox with my windows Quicken account. For the last week, I cannot open any of my Quicken backup files from Dropbox. I have spent hours with customer support from Quicken just for them to tell me all my files are corrupted and I need to start anew. This is not an option I am willing to accept at this time. I have…
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SYNC specific folder from network to dropbox
I need to SYNC a folder off my local network TO my DropBox account. All instructions I've found for BACKING UP only involve a limited number of folders, and NOT a network folder I'm needing to Sync.
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Selecting "Start Dropbox on system startup" doesn't stay selected and doesn't start on startup
I'm on Linux Mint. When I select startup automatically, it doesn't stay selected and it doesn't actually startup after boot up. If I go to preferences. select "auto startup". then hit APPLY or OK or both. Then go back into preferences the "auto startup" is not selected. What do I need to do to get Dropbox to auto startup?
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How to remove the Dropbox Icon from Menubar
I recently installed dropbox on my macbook and there is a dropbox icon on the menu bar on top always. The only way to remove it seems to be be to completely quit the stop which will stop the app from syncing in real time. Does dropbox provide an option to hide this icon from the menu bar in someway. I personally feel its…
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Beta Build 176.3.5042
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Hidden backups are driving me nuts
Dropbox used to make my life so much easier. I had access to all my work folders remotely. But then it was changed to hide backup folders and when one selected it takes me to a web page where I can download the file. This is so frustrating. This seems to go against the dropbox philosophy of "magic" access on all linked…
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macOS Ventura: latest stable release won't stop syncing
Quite a few messages on this forum have spelled out problems with Dropbox under Ventura: the main one being that macOS Spotlight won't open files in the new ~/Library/CloudStorage/Dropbox folder. I've found a new problem: For the past few days, Dropbox kept showing the "Syncing" message in the app and the syncing badge in…
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Cannot log in to Dropbox anymore
Hi there, Since migrating to a new Mac (via Time Machine) I can no longer log in to Dropbox in the Mac app. I put my username and password, then type in the code sent to me by email, and it fails without giving any meaningful error code. I've tried this multiple times, and the result is the same. Basically, I can't use…
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mancata sincronizzazione macbook
Da una settimana dropbox non sincronizza più i file. Questo sta causando gravi danni alla mia attività lavorativa. macbook pro macos 10.13.6 Simone Scartabelli
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Dropbox deleted all my local files and won't let me re-download them
I migrated to a new Mac today, and moved all my files over from the old machine. I have all my files in the Dropbox folder. When I resented Dropbox, I ticked all the folders to sync, and assumed it would just check all the files were there in the sync (like it has before) and didn't need to download them. The blue refresh…
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Changes I make to files on my PC do not reflect on Dropbox
I thought the idea of Dropbox was that if I change the file on my PC then the changes appear on Dropbox? So in other words, I edit the original copy of the file on my PC, the copy of that file that I have put in my Dropbox folder on my PC gets automatically updated and then the updated copy appears on Dropbox and on all my…
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Disable "almost full" and "out of space" notifications and emails
How do I remove these permanently? I have over 28 GiB of space and range between 25 GiB and 26 GiB in use. I always have well over a 5% buffer and never run out. Yet I am bombarded with emails and intrusive pop-up notifications on a daily basis. Emails have high-pressure CTA subjects like " Action requested: , your files…
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Unify 2 macs after upgrade
I recently upgraded my macbook pro to a new macbook pro. I'm a longtime Dropbox user. On my previous computer, I was set up to sync with dropbox such that if I went to the actual dropbox directory (on any device) I could see "My Mac (Macbook-Pro.local)" which had the standard "Desktop", "Documents" and "Downloads"…
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Beta Build 176.3.5024
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * Beginning rollout of change to have Desktop shortcut point directly to Dropbox folder on Windows. Fixed in this update: * Fixed an issue causing unlocalized text in UI…
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Dropbox app doesn't "register" on new iMac
I'm sorry if this is answered elsewhere, but my searches thus far have been useless. I just (May 2023) set up a new (2021) iMac M1. I have installed the Dropbox app on it like four times, and nothing happens. No icon in the menu bar, no prompt to sync files, still says that I'm in "finder" after I open it manually from…
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Stable Build 175.4.5569
Thanks for using Dropbox! The desktop client is regularly updated with many improvements including the following: Features in this update: * Removes the Organize option from Desktop. * Reorganizes existing UI elements and updates phrasing. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64…