Desktop

Can't use Final Cut Pro on File Provider
Dropbox is migrating to the (relatively) new FileProvider API. They say Apple doesn’t allow Final Cut Pro libraries to be uploaded to cloud services. Anybody knows why Apple doesn’t allow it and if there is a workaround to upload those library’s? Would it be advised to migrate? I use final cut every so ofter for some hobby…
Recently added files and folders are not showing on other users computers.
Hi, I'm sharing dropbox with my work colleagues. Dropbox is in the network folder and is being shared on the work network. We're all on Windows 11. Everything has been working fine until recently when it seems we are not seeing each other's updates on files and folders since the beginning of July. Below is some screenshots…
Move folder option is not available
End users can't move files or folders. One of the folders is private, but no option to share other than via link. Want to move folders to the root of the company directory and share out with specific users.
My app's stuck on Starting...
Hi. If you look back, I was here in April asking these same questions. The problem was never resolved, I just resigned myself to using Dropbox online instead of the App, The problem is only on my Windows 10 laptop which I reset in April (Dropbox was working fine on it before the reset). I have two other PCs, a W10 and a…
Aliases on Mac
Dropbox 178.4.4811, MacOS Ventura I upgraded Dropbox to use File Provider, so the Dropbox folder now lives in ~/Library/CloudServices. Aliases no longer work. 1. If I create an alias to a folder (actually, to a package) in Dropbox by right-clicking and selecting "Make alias", the alias appears with the correct icon, but…
The Dropbox desktop app for Windows crashes after launch
Hello! I tried reinstalling dropbox, tried advanced reinstalling. This does not help. I try load Dropbox 178.4.4811 Offline Installer.x64.exe - not help Hello! I tried reinstalling dropbox, tried advanced reinstalling. This does not help. I try load Dropbox 178.4.4811 Offline Installer.x64.exe - not help After start DB i…
Unexpectedly syncing an enormous amount of files and constant crashing
TL;DR - Many files seem to be indexing for no reason, some seem to be downloading locally, dropbox app is crashing every 5 minutes, I've tried most of the troubleshooting techniques, and have no solution for what I'm facing here. For the past week or so, Dropbox has been indexing in excess of 20,000 files without any user…
Stable Build 179.4.4985
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
Explain "Syncing" in Desktop App
Hey everyone! When the Dropbox desktop app is syncing or indexing, most of the time it shows you the amount of files remaining in the sync and the time it will take to do so. However, there are times when the app merely says "Syncing". No number of files or time remaining. Just "Syncing". Syncing what? Indexing? How long…
Stable Build 179.4.4917
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
More options for pausing sync
It would be nice to be able to pause sync until the end of the day. Say 5 or 6 pm. 8am the next morning isn’t terribly helpful. It would be great to schedule the pause, like from 9-5 daily.
A '.dbxignore' file popped up on my desktop. Can I delete it?
I now have '.dbxignore' on my desktop. Can I delete it or is it necessary to just leave it there. (Sorry if this is an inappropriate category, but I couldn't find an accurate one!)
Windows Dropbox installer won't start on Windows 10
I run Windows 10 on a Dell Inspiron 3505 laptop. Somehow, Dropbox was not starting at startup. The simplest answer (to me, anyway) was to uninstall Dropbox and reinstall it. I uninstalled DB and downloaded the installer (which has always worked for me before) from the website (as I always have) .and ran it; I got a message…
MacOS Users Severely Punished?
Hello- I'm a very long time DropBox supporter with both family plans and business plans for my small business. Want to double check what I'm finding for Mac Users. The following document outlines features Mac Users (who have an updated OS) won't have on Mac:…
How to make dropbox not auto run on windows startup?
I tried to set dropbox not to run on startup and its the only up that run on startup even its set not to. I set on windows 10 from settings>apps>Startup>turnoff dropbox auto start (its stay in "turn off" mode). WIndows 10. dropbox for dekstop
Online-only files are shown as zero bytes
I am currently on MacOS Monteray 12.4 and using SmartSync (online-only) by default. The Dropbox App version is v151.4.4304 . I noticed that all the cloud files are now shown as Zero bytes. I could still download them (make them available offline) but I remember in previous versions, I could see the size of the files before…
Files "offloaded" to dropbox?
I need advice- It seems like my Mac is "offloading" a lot of files from the HD onto Dropbox and when I need the files they have to download from the Cloud. I have lousy Internet so I want to keep the files on my HD. My MAC has a 1T HD with over 550 Gigs available. How do I get the files back to my Harddrive and keep them…
I uninstalled the desktop app, but the Dropbox folder is still on my computer. Any help?
Hi! I have problem with uninstalling dropbox from my computer... One day a donwload it because i need sync documents between my devices but in this time i dont need it. So i go to start panel and right click dropbox and click "Uninstall" so dropbox uninstall sucefully but in my computer is styll file "Dropbox" but when I…
live photo upload from ios, download speed, slideshow desktop option
Dear Dropbox, I've emailed some ideas, beginning with my most important feature idea to my least. Hello, I feel it an important feature to begin supporting "live" photo uploads from phone. I understand that once I upload a photo from my iphone to Dropbox, the "live" photo does not save as "live", but instead as a still…
How do I sync folders in Dropbox? Should I put them in the Dropbox folder?
Hi, Is it better put sync folder IN dropbox (i mean c:\dropbox\folder) and use that, or sync external folder and use c:\folder that will be synced in dropbox?
Beta Build 180.3.4712
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * Implemented automatic folder de-selection when deleting a backed-up folder. Fixed in this update: * Fixed an issue that caused the Dropbox desktop app for Windows to crash…
'Search by tag' not working
I have applied tags to my photos, but the tags are not showing up in the search bar. When I perform the search, I get results that I assume Dropbox's image classifier has unhelpfully recognized as related to my tag search, but I am not able to filter results that actually have that tag. I have cleared my cache, used…
Stable Build 179.4.4917
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Dropbox Finder Extensions + macOS Ventura + File Provider Upgrade
Fresh Mac, upgraded Dropbox to the new File Provider setup. In macOS settings/Privacy & Security/Extensions/Added Extensions, there are two extensions under Dropbox: Finder Extensions (off) and Sharing (on). What does Finder Extensions do? Is this no longer necessary with File Provider upgrade? I have contextual menus…
iCloud blocking file in Dropbox
An app that I wrote for our club accesses an SQLite DB file in our Dropbox. Most members have no trouble. One member uses iCloud and gets "permission denied ' when he tries to access this DB. The DB file sometimes has a small cloud symbol next to it. Hovering on this pops up a "file not downloaded" message. Clicking on it…
Dropbox transfer right-click option vanished from windows 11
Hello, would like to ask for a hepl with Dropbox transfer. I used Dropbox transfer from my Windows 11 by clicking right button on my mouse and there was "send with dropbox transfer" option. I could select more files and do the same. But now I can not see this option anymore in my windows. There is just Dropbox > View in…
Search not working on my Mac
Hey all, I cannot get my search to work. I'm not using smart sync. I can see the file I need, and it will not find it in a search. Help. I have an apple M1 and Monterey.
new computer vs old computer
i bought a second computer which i've installed dropbox on. I'm still using my old computer for different purposes and i don't want it to have access to dropbox as i will be deleting files on there that i don't want to then have automatically deleted on the new computer. Can i simply uninstall db on the old computer?
Drobox Error during startup
Hi there,Dropbox was working just fine until 2-3 days ago on my M1 Mac. I am getting this "couldn't start Dropbox error at startup. This is usually because of a permissions error." The path /var/folders/... has a txt with this info. Any idea what's the matter? bn.BUILD_KEY: Dropboxbn.VERSION:…

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