Desktop

What does the term "linking" mean?
Am I right in thinking that the word linking means being able to use one and only one dropbox account across/among several devices?
Dropbox Update continually requests User Account Control (UAC) permission
Ik heb v179.4.4985 van Dropbox voor Windows op mijn pc staan. Op de een of andere manier lukt het niet deze versie te updaten. Ik krijg vaak een melding (bijna altijd in 2-voud) in de windows taskbar of ik daarvoor toestemming wil geven aan Gebruikersaccountbeheer (UAC). UAC krijgt de melding van de harde schijf. Wanneer…
Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura
After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. Now when using Spotlight to search (I often type something like 'drawings folder' to open a folder called Drawings) the results…
How to Sync Two Business Accounts on the Same Computer
Requires two local users to be configured on the computer * While logged in to the first local user, log in to business account #1 on the Dropbox app. Choose a shared location for the files to sync to. * Log in to the second local user, then log in to business account #2 on the Dropbox app. Choose the same root folder for…
Beta Build 184.3.6436
Thanks for using Dropbox! The desktop client is regularly updated with many improvements including the following: Features in this update: * French Canadian is now an available language on all Dropbox desktop apps. * Added a "Sign yourself" action to the file context menu to start the add signature flow. Download Windows…
synchronization button for online and offline synchronization
Hello, the synchronization button for online and offline synchronization in the context menu disappeared when right-clicked. How can they be restored?
After upgrading to Ventura, cannot start dropbox app
Hi, my dropbox app was working beforehand. I recently uggraded to Mac OS Ventura but now it's not working or syncing. I'm getting the error message "couldn't start dropbox" or sync. So I did the advanced reinstall (ran the terminal etc) and I'm still getting the same error message. bn.BUILD_KEY: Dropbox bn.VERSION:…
Dropbox syncing 28 files forever
Dropbox is syncing 28 files forever. How do I know wich files are these? How can I solve this problem?
The desktop app on Window explorer doesn't seem to be aligned with my account online.
Hi, I can't seem to get File Explorer to sync. It used to sync automatically but now it is not. I've logged onto the Dropbox page and tried to download the app and that doesn't seem to do anything. I have created a folder on drop box app for my upcoming holidays called "2022 Trip." When I log onto my computer (using…
Dropbox Backup shows external drive not plugged in even though it is
I have Dropbox Backup backing up my iMac and have added my external SSD as an additional backup. Everything went well until I restarted the computer and the external disk was then shown as unplugged with lots of buttons now greyed out. This has the disadvantage of not allowing me to adjust the folders I would like to back…
How to make my documents look the same on all devices
Hi, I create and edit (mostly long, detailed lists) from my home PC that I refer to on my smartphone and other PC's when traveling. They are useable, but don't transfer to the other devices exactly the same. Is there a way to fix this? Also, can you edit from other devices? I haven't figured out a way how yet. Appreciate…
Deleting the synced Documents Folder
I have a lot of junk and duplicate files which I want to remove some from my PC and all from Dropbox to release space. I unsynced a lot of them and have managed to do that. Now I find that I can't delete them from Dropbox as they get deleted from Documents as well even though the Sync is turned off. I have noticed that the…
How to stop Dropbox syncing entirely?
Hello. My query is stopping syncing all together. All the information online is directed to specific objects/folders syncing or selective syncing. I am in need of catholic syncing stoppage to organize my disk. How can I do that? P.S of course want all the files intact
How does available online diskspace affect syncing?
I've got a free account and I got this silly email from Dropbox saying: Eligibility confirmed: USERNAME, you'll lose access to your files if you don't act soon! Notice: Your files are about to stop syncing, USERNAME There's limited space available in your Dropbox. Even adding just one more file might stop your account from…
Mac Air M2 - Word no longer giving dropbox as a folder option
Hi everyone - I have no idea what I have done but if I'm working in any of the microsoft office products, Dropbox is no longer a folder option when I try to open a word document for example. I have to go to the FINDER and open the file through there not in the microsoft application. How do I get Dropbox as a place or…
How to manage multiple Dropbox accounts on the same computer?
I am having no end of trouble trying to figure out the best way to coordinate between different email addresses. I have clients who add me to their dropbox using my current work email, that is not connecting to my personal login. I know of the "link" option, but when I go to it in my settings I get a 404 error. Then, I…
Available Offline Expiry
I am using Dropbox for Windows. I typically have all my files online-only, but when I am using some of them, I like to download the folder that they are in. I download it by using the 'Make Available Offline' feature. I don't want these files to stick around indefinitely. If I don't access these files for a while, will…
Online-only files won't open
My setup is: Windows 11 22H2, Dropbox v175.4.5569, no third-party antivirus or firewall I have my DropBox folder shared to a couple of different computers, most of these work fine and have done for years, however I have recently started having problems with my new laptop. The issue is that files that are currently online…
Smart Sync has disappeared from context menu
In my Dropbox folder in Finder, I right click on a folder/file and I no longer have the option for Smart Sync. Has anyone found a solution to this? I have tried all of the solutions that I can find throughout this community to no avail. - Deleting the cache files - Uninstalling and reinstalling (Including a restart of the…
Changing a file to online only does not work. Nothing happens.
Hey! I've had a problem few weeks now. Even I've tried to put almost everything online only -mode, nothing happens in the hard drive storage. Any ideas what could be wrong? Last month everything worked like a charm. Thanks!
Why am I being asked for admin permission when I delete files and folders?
I'm the only user of my computer and when I try to make a deletion I'm told I need administrator permission.
Cancel an online-only file download (as it is happening)
Hi Folks, Well this is odd. If you have a large online-only file and you (double-)click it to access it in Windows Explorer, Dropbox starts downloading it (syncing it). So far so good. But what if I want to cancel that sync? The only button I see here is "Sync next" (which, incidentally, does absolutely nothing, the file…
I can't see my content on my new laptop. Why?
I have a new and old laptops. When I activate Dropbox in my old laptop I see my files readily. I installed Dropbox in the new laptop, but when I login, there are no files at all.
Can I restore deleted files after cancelling a mass deletion through the desktop app?
Hello I have an organization dropbox folder that was somewhat back up to my private PC-s. I went into that private PC-s desktop Dropbox folder and selected all the files and folders and pressed delete. Now the deleting process took such a long (it was over 100 GB of files) time that I started doubting my actions and…
How to turn on dark mode on Windows desktop app
Hi, Can anyone explain how to enable the dark mode ON DESKTOP APP of Windows 11...it staus bright white...the Linux and Mac apps have dark mode why not Windows!? It's 2023! Thanks for any clarifications.
Dropbox files now take up double space on my Mac
Hi there! So today, just out of nowhere, I noticed all my Dropbox files have gone online-only. So I click on the clouds with the arrow down to download them to my MacBook. However, I noticed that as it's downloading, it's taking up space as well!!! I had 110GB of space with all the Dropbox files on my local computer. Now…
Beta Build 183.3.6997
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
Dropbox using too much RAM memory - macOS Monterey
I use Dropbox in OS Monterey. I am not a heavy user in terms of number of files and usage complexity. I just use to sync files. My DB account has 3.8 Gb in files. Despite this simple usage, DB app is consistently using 1.7Gb of my RAM, making it the largest app in terms of RAM commitment. Do you know how can I reduce RAM…
Core dump on Mint Linux 21.2
Hi, At random times since installing on Mint a month ago my system seems to freeze and only the mouse is visible and able to move with an otherwise blank screen. I then have to get to a virtual terminal to restart the xserver. Most recently I found this entry in the syslog that happened at the same time as a freeze: Aug 24…
Downloading my photos on my computer
I used to use Dropbox to transfer photos and other files back and forth with other users (but mostly myself) on various computers. I haven't had this need for a few years, but now that I'm trying this again, I am running into a weird problem. I uploaded about 5000 dng photos to my Dropbox from one desktop computer, and am…

Desktop

Discussion List