Desktop

Cannot set password for shared links on PC
Hello. Recently I've noticed that I no longer have the ability to password protect shared links through the link settings on my PC. I'm still able to go onto the Dropbox website and add a password, but in the PC settings I can only provide access to "anyone with link" or "only people invited". This is occurring on my 2…
Desktop app logging me in automatically after I log out
i have multiple accounts and when i try to log in to an account i am automatically being logged in to the account i have just logged out of and there is no option to log in to another account. im using windows 10
Dropbox won't start on my Mac and I've done all the things, please help
I updated dropbox and now it won't open on my Mac. I reinstalled the OS, updated to the latest OS, my device is in the Dropbox security list, and I downloaded Dropbox (4 times!) installed and it won't open. I get a window that says it can't open and then a text file with a bunch of error messages. See below, please help, I…
My files are available offline, but I can't open them from OneDrive.
Hello I really hope someone can help me with this! I had all of my files I Dropbox in the desktop app on my Microsoft (Windows 10) computer. I had chosen to save files online and not local due to the fact the my computer doesn’t have enough GB. I then choose to move to OneDrive (also in the desktop app) and just cut and…
Massive syncing issues with latest version of dropbox on an M2 MacBook Pro
I spent over an hour with Dropbox the other night trying to resolve syncing issues. I recently switched from a 5 year old intel based iMac to an m2 MacBook Pro. Originally, I migrated everything from the previous computer through migration assistant and updated to the latest version of dropbox which moves the folder to the…
Dropbox MacOs 13.6. cannot launch
hi there, i experience a stubborn error when trying to launch dropbox. deinstalled and reinstalled a couple of times with the help of an deinstaller app. i have an error log. where do i post it? dont want to have it public. could not find a direct contact to dropbox support. only this forum... thanks a lot!
Dropbox and Windows 11 - not autostarting
Although all the settings say it should be, my recently installed copy of Dropbox on a new W11 machine is not autostarting on switch on. I'm having to start it manually. One PC and 2 iOS systems can use the account. Old PC previously disconnected. Any ideas? Thanks.
How can I "reset" dropbox on linux (clearing cache didn't work?)
I keep my desktop and laptop synced using Dropbox (with the added benefit of online backups). A couple of days ago, for no apparent reason, Dropbox on my laptop started re-uploading/downloading a massive amount of files (it's currently stuck at "Uploading 745000 files" and "Downloading 69000 files", without much change for…
"Conflicted Copy" entire dropbox folder
Turned on my laptop this morning and noticed my entire dropbox folder said "conflicted copy" and renamed it. I have seen individual files with this issue, but the entire folder became conflicted?
Dropbox App Sign In Loop
I have just built a brand new PC and Dropbox is one of the first things I am trying to set up on here. I have downloaded the app from dropbox.com/install and when I try to sign in, I click Google and enter my credentials. Sign in is successful, and it drops me back to the sign in screen of the app again, click google, sign…
What is going on with Dropbox on MacOS? Spotlight and Finder don't work!!
Dropbox randomly updated to some new version and said everything is moving to Library/CloudStorage or something like that, now I can't open files directly in Spotlight OR find using folder search in Finder (although global search "This Mac" works). Biggest issues: 1. Searching using spotlight and clicking on it DOES…
Dropbox Linux (Lubuntu 20.04)
I'm trying to get dropbox to sync in a slightly unorthodox way. I'm running a server with proxmox amongst other things, and Lubuntu is a VM on there (its the best behaved desktop linux to remote to), running docker and ideally dropbox. It has a 500Gb primary partition, and a 3Tb drive passed through from the host. I'm…
content to a subfolder
Hi, if I add content to a subfolder of a folder that is among those selected for synchronization, isn't the Dropbox content updated automatically?
My Dropbox icon missing from the menu bar, and I can't uninstall the app on my Mac.
Hi community, All of the sudden, the dropbox icon has disappeared from my mac menu bar. It happened a few weeks ago, but I see that everything would synch up by seeing the green check mark appear. But today, some files don't seem to synch up as it shows the little blue circle. So I am not sure what is going on. I've spent…
Dropbox for Windows 11 Virtual Machine (Parallels) on Macbook M1 (Apple silicon) - can't install
I'm trying to use Dropbox in a "Windows 11 Pro" virtual machine (under Parallels) on Macbook M1 (Apple silicon). When I attempt to install, I get an error message "Couldn't start Dropbox. Your device is not compatible with this version of the Dropbox app." It states that I could use Windows 11 in S mode, but I can't be…
Dropbox folder bounces in the dock on mac
Dear Friends, I hope someone can help me. I am using mac. Since the last update (when Dropbox folder was moved to a new location) I observe the following behavior. When I edit files with TexShop, Dropbox folder in the dock starts bouncing, similarly to what happens with dowloads folder. I presume that some aux files during…
Exciting times on the Dropbox Community - Live conference
We’ve got something really exciting happening on the Community next week 🤗 We’ve been looking forward to this for weeks and we’re delighted to share it with you now. On Tuesday 10th October 2023, you’ll be able to join us right here for a live screening of the keynote presentation from Work in Progress: Perspectives. You…
Sync online only to free up space after disk is full
If changing to online-only AFTER a drive is full, will dropbox move files from local drive to online so that free space increases?
Cannot start Dropbox app on Macbook
Hi, I installed Dropbox app on Macbook Pro, system Ventura 13.2.1 (22D68), but it cannot start. I have already tried to reinstall it, but still did not work. And the error file: bn.BUILD_KEY: Dropbox bn.VERSION: 170.4.5895 bn.constants.WINDOWS_SHELL_EXT_VERSION: 61 bn.is_frozen: True machine_id:…
All my Dropbox right-click options are missing in MacOS.
Based on previous threads here, the solution seems to be to quit both Dropbox and Finder, but that has not worked for me. I have the Dropbox icon active in my menu bar, but don't have any right-click options as if it's not installed. Dropbox is enabled in my App extensions though. Also, I can no longer drag and drop files…
Dropbox is re-syncing my files again?
Why on earth is this happening ?!? its resyncing everything again nothing has been changed why ?
How can I sync folders and files from my computer to Dropbox without copying to the Dropbox folder?
How can I sync folders and files from my comupter to dropbox without copying the files or folders to the dropbox folder? When I delete a file or folder on my computer, I want this to be synced automatically as well. On my Mac this worked fine but on my Win 10 machine I can't find this option.
Extremely high CPU load on windows 10 with the latest version of dropbox
Task Manager is giving Dropbox a constant load of 50% slowing down and heating up my machine. I downgraded to the previous version of dropbox.. things are normal.. but within an hour Dropbox upgrades to the latest version and the problem returns. Any ideas how to fix this? All i can do now is Pause sync which immediately…
app doesn't show all of my folders that are visible on the website
I have the dropbox app on my other computer, and it works great. When I added the app to my second PC, only a few of the total amount of files were visible. Is there a way to tell the app to add more of the folders that I already have in my dropbox account?
Oops - running out of room on my initial sync.
I am setting up a new computer and syncing the files already on Dropbox from the previous computer. I failed to set one huge folder to online-only, and now I am running out of space on the new computer as it syncs. When I realized this, I set that huge folder to online-only, but it appears it may be too late since it…
problem with downloading big video from Dropbox
Hi, i have created a movie, and sent it to my computer over dropbox. The movie file is 4.1 GB, so it is pretty big. Every time i press download on my computer, it never completes the download, and i can't get the file from Dropbox over to my computer please help, i need this very much Thank You
Moving files to 'online only' takes several HOURS!
* I have the 2 TB Dropbox plan, using about 370 GB on my laptop. The laptop performance has been extremely slow for some months, so I decided to move my Dropbox folders to 'Online Only'. I thought this would take a few minutes - all my folders are up to date, so I expected only a quick comparison of every file. Instead,…
Ubuntu linux repository failure
I'm updating Dropbox through apt on Ubuntu 22.04, and run my usual command for updating all my packages. This time, I received the following error message: E: The repository 'http://linux.dropbox.com/ubuntu disco Release' no longer has a Release file.N: Updating from such a repository can't be done securely, and is…
Sync issues with Mac OS X folder migrate
After I migrated to the Mac OS X Library/Cloud Storage I am having continous sync problems I don't like the online files mode, I just want the folders I select to be always available offline. But files will not download, and it's always stuck in Syncing mode. I have given full disk access to dropbox and no fix. I have then…

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