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Syncing problem on Sonoma 14.1
Hi to everyone I have a MacBook Pro with M1 chip and Sonoma 14.1.installed. Since yesterday files are non syncing any more locally and the dropbox icon show the syncing process. Full disk access is granted under privacy and security. I tried to restart everything with no success. Any idea?
Dropbox keeps wanting to connect my computer (it already is)
Every time I start my system (Fedora 37) - Dropbox opens my browser and asks if I want to connect my computer to my Dropbox account. It already is and if I select yes it does nothing and selecting cancel un-syncs my computer with Dropbox. I can't get rid of this prompt and I'm not sure where it's originating from otherwise…
How to uninstall dropbox on macos w/fileprovider?
The docs say to contact y'all, but I'm not willing to pay for support to just fully uninstall/reinstall. I need out of the beta, as it's regularly spiking to gigabytes (sometimes up to 17GB) of memory usage, when my dropbox doesn't even have a full gigabyte of data in it. I have no option to exit the beta by way of the…
ReFS Support on Windows devices.
Howdy! I just tried to install Dropbox Desktop on my Dev Drive and was informed that Dropbox does not support ReFS. There is this comment from Dropbox from Jay from November 2022: "Currently, as you're aware, the Dropbox desktop application doesn't support the ReFS on Windows devices." That's more than a year ago. Does…
MacBook Pro isn't syncing new content.
Hi, I have used Dropbox for a long time to jump between my to computers. It has always syncing so I always got access in the finder on the both computers to the files. Suddenly today it don’t sync to my MacBook Pro and I need to go to the website to download my files. It standing syncing on the Dropbox taskbar all the time…
Making dropbox use my D drive instead of C drive
I have been using Dropbox for some years on my old computer. I am currently setting up a new computer with both a C(OS) drive and a D(Data) drive. All the files I want are currently on Dropbox in the cloud. I know that when I download the Dropbox Ap, it will want to download everything to my computer. I want that to…
Duplicating files locks the file name (Mac Desktop App)
Since updating to Ventura 13.4.1 whenever I duplicate a file, I'm unable to change the name of the file. I can open it and make edits, and I can edit the original file's name, but not the duplicate. When I duplicate to local files, the issue doesn't persist. When I duplicate to dropbox, it won't let me move the file to…
dropdown menu when you right click - in mac not showing
I've tried relaunching the finder, and it works, only for one time, and everytime I have to copy dropbox link, I have to restart again the finder. Never before has this happen to me.
How to migrate old folder location to the new one on Mac?
So I'm in the same position I know a few other people have been in, in that since upgrading my Mac, and the OS, dropbox needs to be in users/Library/Cloudstorage/Dropbox. So Dropbox has made that folder, populated it with 'online only' folders, leaving all my files where they were previously. I've just been online with…
Beta Build 188.3.6262
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
Contextual Menus Exists (Mac OS) - But half do not work
My contextual menus are there, but several options do not work - I've tried everything under the hood, but no success Share (not working) Send a Copy (working) Copy Dropbox Link (not working) Version History (not working) View on Dropbox.com (not working) Make online only (working)
New computer - messed up already
I got a new computer - yea! I just wanted to install Dropbox but only have one folder and contents showing. What I got was an installation that went directly to Dropbox on the web. I think I totally screwed up... So, I would like to delete everything re: Dropbox on the new computer (without screwing anything else up) and…
Dropbox on Mac mini (Sonoma 14.11) keeps synchronising without any effect
Since a few days, my Mac mini (M2 - Sonoma 14.11) keeps synchronising, but without any effect. I other words, nothing will be synchronised. I reinstall de dropbox app, but that was not the solution. Anyone?
New Mac computer syncs to old folder.
Hello, How can I change which folder is used by Dropbox? I got a new MacBook and successfully integrated everything from the old one to the new one using Migration Assistant. Everything, that is, except apparently Dropbox. The folder "Dropbox" on the new Mac doesn't contain many of the files from the "Dropbox" folder on…
Does Spotlight search now work on Mac OS?
A problem occurred last year I think due to Apple's new MacOS and Dropbox no longer was fully compatible. We were required to move the Dropbox folder to a new location and that was supposed to fix everything. I was able to continue using Dropbox as normal other than the fact that I couldn't search and select files via…
MacBook Air won't sync
Recently, my MacBook Air stopped syncing. The dropdown from the menu bar says Syncing... but: 1) it doesn't show the number of files it's syncing, as it usually does, and 2) it's NOT syncing (i.e., there's no activity, no matter how long I wait). My computer is a MacBook Air M2, running Sonoma 14.1.1. I tried…
Want to use Dropbox on Windows 11 without local files.
I have a small SSD on my new laptop, I don't want to carry around an external drive, and 95% on the time I am online with internet access. I just want to use dropbox like the mobile app lets me, rather than the web interface. I have been unable to find a solution on the web.
Dropbox doesn't work on my Windows 10 computer after latest update
I’ve already talked to support done the advanced reinstall and still doesn’t work. Clearly something’s up with this new update. Windows 10. Fix it???
continue to backup external drives with a new macbook
Hello, I have just changed my computer. I want to continue backing up my external drives, but dropbox offers me to backup my drives again, it doesn't take existing backups into account. I don't see options to continue with the current backups and it makes duplicates. Thank you for your answers
Sync icons missing in Explorer on Windows
HI I am using windows 10 and my sync icons are not showing at all. I have tried uninstalling/ reinstall - no joy I have tried regedit to alter the Overlay keys no joy Any ideas most welcome Many thanks S
If you don't want to resume a sync how do you remove the file sync pause?
I started to sync files from a hard drive to the dropbox. I decided to store these files elsewhere, so I stopped the sync. The only option to stop the sync was to pause the sync. Now I can't remove that pause. All I can do is resume. How do you cancel a sync altogether?
Most incompetent support ever / Dropbox sync issue (drobox for business)
Hi all, I have Dropbox synchronization issue with several laptops at my company. The issue started after the latest update. The affected laptops are unable to sync with Dropbox. I first reported the issue to Dropbox support on October 31, 2023. I was asked to provide the names of the affected devices. I will receive a…
Syncing is frozen in the desktop app. Help!
My upload has been frozen for 3 weeks now. I have tried to get some help and 3 different reps have given solutions that only made it worse. I have tried repeatedly to get phone support and to no avail. I have tried deleting app and reinstalling. I do not have a wacom driver so I don't need to update. I turned off my screen…
Moving Files using the desktop app, but not deleting them from online.
Hello! I just installed Dropbox and I want to move folders from my computer into Dropbox. I don't want them to be on my computer, just on Dropbox. How do I do that? I know this seems pretty basic, but I've watched a ton of tutorials and read articles, and they all show how to upload to Dropbox, but none of them say what…
Upload extremely slow
Since I've installed Sonoma 14.0 on my MacBook Dropbox takes ages to uplaod 145mb. Waiting for days to get my map sync and still not working. I've removed the map, put it again on Dropbox. I just takes hours for one file of 15mb to upload. I did not convert Dropbox to use the new mapping system, Im affraid my uploads will…
File Provider sync done - deleting the previous DB folder
I am running macOS Sonoma 14.0 and Dropbox Professional. I moved back to Dropbox a few days ago after several months of testing the waters with iCloud. (That won't happen again -- I'm glad to be back!). When I re-installed Dropbox, it allowed me to specify where to place my Dropbox folder, so it went into…
Dropbox won't download files offline
In Dropbox app options, in selective sync, I've re-enabled some folders. They were indexing/downloading and eventually finished. Dropbox app status shows now: "up to date" BUT the downloaded files are still offline! My settings are: New files default: Available offline. Is it because these files were synced long time ago…
Can't access files after online only and revert
Windows 11 PC Hi - I chose "Make online-only" for all files backed up on Dropbox. Realized this was the wrong thing to do as it slowed everything way down. I since clicked and chose "Make available offline". Now i cannot open any files on my PC at all. Error message: "Cannot open the file 'xyz' because the file format or…
Data cannot be synced between devices with the Dropbox Passwords app
I installed and connected the Dropbox Passwords app on my Android 13 phone and the Dropbox Passwords Chrome extension on my Windows 10 computer. I then added the new accounts to the Dropbox Passwords extension on my computer successfully. The problem is that I can't find newly added accounts on the Dropbox Passwords app on…
no Online-only option (on Free Version?)
Hello, I have a free Dropbox account that I have been using for years. I don't have an option at right-click to put folders in online-only mode to free up space on my laptop. Is this just for paid subscription accounts? Thank you (Using Mac OS 13.0.1 and a MacBook Pro)

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