Desktop

Dropbox app menu cut off from bottom of the display in Windows
Very frustrating, especially since there is no 'open in app' anymore, it's all forced through windows explorer. Longtime dropbox PC user. Here's the gist: I click the dropbox Icon in the system notifications area, to open the dropbox interface. (Since, again, there is no native app). The "pause/resume synch" button is at…
macOS on File Provider - Identify non-supported files
On the Dropbox sync page in the Dropbox for macOS on File Provider there is the statement that: "You are not eligible for the updated Derobox for macOS on File Provider at this time. Your Dropbox folder contains some file types that are not supported." How do I find out what files these are and where they are? I appear to…
Updates on Backup Beta — When/if does it become a permanent feature, or any known issues?
I'm a longtime Dropbox user, went thru the process of the legacy backup solution on my primary Windows 10 pc, and after initial problems it has been stable for literally years now. However, for other computers in my household I would rather avoid creating a non-standard pc, i.e. leave the system files (documents, desktop,…
Online-only and available offline file options do not appear
Hello I'm getting different online offline file options from other colleagues on a shared company account. I get the option to make a file offline, but then I'm unable to get an option to return file to online? When I go preferences under Sync on my account settings, there seems to be a missing top section in the panel…
Dropbox crashing randomly when clicking on it in file explorer
We have a user that is having a problematic issue with Dropbox installed on his Windows PC. When he accesses it through file explorer it will randomly crash and then close dropbox. There is no error that shows and there are no logs in either the Appdata or program files dropbox folder. We did some basic checks on windows…
Desktop is stuck syncing hundreds of files
Hello – I just turned on one of my laptops that had been powered off for about 2 months. Like all of my computers is connected to my Dropbox account. When the computer started up, Dropbox started to “sync” all the file changes for the past 2 months. It started out with a count of over 3000 files to be downloaded and over a…
Entire Dropbox duplicated with ·_ preceding the duplicate; Needing to delete all the ·_ duplicates
I recently had my computor worked on and when I reconnected it to Dropbox all my files, in all Dropbox accounts I am involved with and linked to duplicated every file with ·_ preceding the duplicate. These duplicates are corrupted/do not open. How do I delete several thousand files at the same time, without needing to go…
Beta Build 181.3.5613
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
Dropbox sync never finishes: MacOS Monterey 12.6 onwards, Dropbox 176.4.5108
Hi, My Dropbox keeps on syncing 6825 files since months ago, I tried removing and reinstalling Dropbox, no luck. It is not responsive and not usable, I checked similar problems on this forum, none of them helped. I appreciate advice. Thanks
"Make online only" option is missing, but "make available offline" option is available
Hi, I am struggling to make files "online only" on my laptop running in Windows 11 Pro (Version 10.0.22000 Build 22000). I have tried installing the Dropbox App with (with help from IT department) and without admin rights, both leading to the same issue that I am required to sync selected folders in my Dropbox Plus…
Dropbox Backup has my Movies, Music, and Downloads folders on my Mac so no iCloud backup?
Hello, I'm on MacOS. At some point, I turned on backing up movies and music and download folders in the Dropbox desktop app preferences. So now that I'm looking things over, it appears that Dropbox moved those three folders into the main Dropbox folder in Finder. Therefore, those three folders are no longer being synced…
Lost ownership of folder
Hi: I have several folders in my dropbox (I'm the owner of some and can edit others). Now I (accidentally) moved a folder for which I am the owner into a folder for which I only have edit privileges. When I moved the folder back to its original place, I discovered that I am no longer the owner (I can still edit the folder,…
How Do I Clear the List of "Sync Issues" after I have resolved the issues?
How Do I Clear the List of "Sync Issues" after I have resolved the issues? There is no way to check them off as completed, and there is no way to delete them (at least that I can find!). That means that even after I manually resolve the sync issues, I can't clear that list. And, when I come back and look for new issues…
Camera upload not working following update. Nothing happens.
Hello, today Dropbox seems to have updated some new feature. Following that, the camera upload from my iPhone, which previous worked automatically when connected to my laptop, does not upload photos anymore. I have checked all settings, both on the Dropbox on the laptop and the Dropbox on the iPhone. Have quit the apps few…
Trick DB into ReFS support?
I run a small(ish), high-performance dedicated file server for my small business. I'm switching the filesystem to ReFS for - among other things - its native support for SSD-accelerated tiered storage. Dropbox doesn't support ReFS yet, so I'm wondering if there's a way to cheat the system somehow. Put it on a dedicated NTFS…
Dropbox App Stuck in Starting Loop
For the past few days, my dropbox desktop app is stuck on this screen. I've tried doing disk utility to my drive, uninstalling and reinstalling the app, etc. I am still able to access everything synced through my Finder, but there hasn't been any new syncing since this problem arrose.
Accidentally copied my whole Dropbox and now can't delete
I accidentally copied over my Dropbox folder onto a new external drive, and now, no matter what I do, I can't delete it. I've even set a new location for my Dropbox, in an attempt to disconnect it from the copied folder, but the old folder keeps reappearing and repopulating with 650GBs of dropbox files. I don't want to…
Backup EVERYTHING to external hard drive on Mac
I have a professional account with about 2TB of data that includes folders on my iMac and online-only folders as well. I want to backup ALL of this information to an external hard drive and need some help/advice please. Clearly, DB does not include a feature to do this (which is completely unsatisfactory). Additionally,…
Can Dropbox handle git repostories? ONLY as a secondary backup?
Hello, I have a script that copies my git repositories into Dropbox every 10 minutes. It only copies modified files. This includes .git subfolders folders as well as my code files. In total this is a 6 Gb directory with around 20,000 files. Is this okay? To be clear, I am not not hosting a .git repository on Dropbox, nor…
Tagging directly using File Explorer, but some files get an unspecified error, while others don't.
Hello, The company I work for uses Dropbox to share a lot of photos with each other, however, we have implemented a tagging system that is based in file explorer (we don't use the dropbox tagging at the moment). Usually, this works pretty well - when I tag something saved in dropbox (but still tagged via file explorer), my…
cli_link_nonce?nonce link doesn't let me signin
I know this error has been reported numerous times but... I'm not on basic and this link worked a few weeks back when I reinstalled OS on my PC and now I'm setting up another one. [Removed as per Community Guidelines] is not working >Invalid URL. Please check your client for a new one. Is there an issue with Dropbox server…
URL to link account in Linux does not work
I'm trying to install in Linux. I have the app installed but when it brings up the URL to link your account to the computer the URL is not valid. It does not work. I can relaunch dropbox and it brings up another invalid URL. There is also no options I can find other than this invalid URL to link the account and get dropbox…
I can't open my desktop app on my Mac, only the Finder is accessible.
I work on a Mac. Whenever I click the Dropbox desktop app, finder opens instead of the app. Because of this I also cannot get to the preferences of the app either. Even if I right click the app on the doc, I do not get any settings. Just finder opens up and at the top bar of the finder there isn’t the dropbox icon to get…
Unable to link dropbox desktop client in Ubuntu 22.04 LTS - "Invalid URL"
I've installed dropbox on my desktop from the .deb. On opening it, I click the drop down and firefox opens to a URL like https://www.dropbox.com/cli_link_nonce?nonce=4217fadb61d996a55bdec9ec41eb48de And shows the error: I've tried all sorts, from rebooting to re-installing dropbox and wiping any remnants in my home…
Unique online offline settings on separate computers on the same account.
This question I could answer quickly if I was across town on my second computer but I'm hoping to get a quick answer! I have two computers synced to the same account. I'd like to have separate online offline settings for the files on each computer. For instance if on computer #1 I have the image file "at the beach" set to…
Shared folder not syncing.. HELP
Hey all... done this a million times, client shares their folders with me and they auto sync to my Windows dropbox app, so i can work locally. However, it's not working this time. No matter what i search for, there is no option to 'add to folder'. It's worked ok on my Mac, but my windows won't add them. Any help? Thanks
Filename Convention Questions about filenames, and how they're going to sync.
In the naming conventions it states that periods (.) are not allowed in filenames. I am looking for a data sharing solution for my company but we have thousands of filenames that have dates that use a period as a separator such as "To-do 08.08.2023.pdf". What will happen when this file is synced? Will it sync the file…
My desktop app isn't syncing to my account online on Linux.
My Linux is not syncing. Is there a way for it to sync automatically? If not automatically then manually? I have had a Dropbox account for many years but I have not used it much. Now I want to uplaod files to Dropbox and then have them available in a Linux VM. I have installed the Dropbox applications in Windows and Linux.…
How to generate site map / folder tree of all the folders and files in my drop box for Mac?
Good morning I am trying to find a way to show a complete site map / folder tree of all the folders and files in my drop box. The reason I need this is it needs tidying up and before I do so I would like to see where everything is so I can come up with an efficient plan to move folders and files to new areas? If anyone has…
Beta Build 181.3.5515
Thanks for using Dropbox! The desktop client is regularly updated with many improvements including the following: Features in this update: * Mac updates now trigger an automatic restart of the Dropbox desktop app if a crash was detected in the previous version. Download Windows Standard Installer Offline Installer (32 Bit)…

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