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Unknown folder and icon in my desktop app called Dropbox cache.
Hello I just noticed there are a folder named ".dropbox.cache" and a file icon named "desktop" in my desktop app. What are they? Why did they appear all of sudden? Thanks
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Dropbox files on PC are not showing up on the Dropbox website
I recently had to re-install Windows 10. I re-installed Dropbox using the install function from the Drobbox website. What shows in the Dropbox folder on my computer does not match what shows on the website. There are several important things I saved to Dropbox on my computer that are not showing on the Dropbox website and…
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I cannot sign in in MacBook Air M1 (macOS Ventura)
I cannot sign in on macOS Ventura dropbox app. All previous mac sign ins were successful, I can also sign in into Web and Android. On macOS I get: - if trying to use Google oAuth I am not getting any message, just same login window. App is showing "Waiting to be linked..." - if I am trying to use password, it shows "where…
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Error with highlighting to comment on shared pdf
When I select text in the pdf, the select tool works fine, and the correct text is highlighted. When I then click on the add comment pop-up, however, the highlight shifts some characters to the right. Sometimes this isn't a problem, but sometimes it means that the highlight jumps whole words, sentences or paragraphs, so…
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Add 'Make local-only' option & 'Make Type local-only' option
1) I do a lot of programming work in DB so I can easily go back to earlier versions of my code development, which for me is very useful. But there is a lot of conflict between DB & my development system trying to access the files at the same time, causing numerous errors in file access. I have no control over where the…
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Resync existing Dropbox local folder with existing Dropbox pro account
Hi here, I have a pro Dropbox account and we are three people that work with that account. I installed a NAS in my office and I could not use the NAS Dropbox folder with the Dropbox app, so I used the NAS sync utility which worked fine. When I updated the NAS firmware the Sync utility stopped working, so I had to find a…
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Cannot login and install with new PC. Security code is invalid even if it's correct
I have been struggling with the installation on my new PC laptop. It asks for SECURITY CODE but it says invalid even if it's not. Now I reached the number of attempts to login and my account is locked of 24hrs. Very frustrating.
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I cannot see files in my account but my team members can.
Hello. I have a hard time viewing the files my teammate uploaded. It is available in everyone's folder but I cannot see it on my end even though it was shared with me. Please help!
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how to STOP all automatic syncing
I want to stop all automatic syncing. I accidentally allowed this when migrating to a new device and it's ruining my life. All the support I can find is to fix sync failures. I want to STOP ALL and only manually add files to drop box. I have deleted the desktop app. Thanks!
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Why does Apple FileProvider force files into the ~/Library folder which is hidden by default?
Sorry if I’ve misunderstood this article but is it true that Apple’s upcoming FileProvider saves files into the ~/Library folder? If so, could someone help me understand what the advantage is because it’s a mind-numbingly painful idea for many reasons, one being that ~/Library is hidden by default for most people, another…
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Stable Build 184.4.6543
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * French Canadian is now an available language. * Added a Sign yourself action to the file context menu to start the add signature flow. * Modified the login experience so…
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Beta Build 185.3.5933
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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Only my personal Team folder shows in Office apps.
I have Dropbox Desktop. I have two accounts: Personal, and Business. The Business account allocates me an individual folder and a team folder. In times past, before I was given an individual folder for work (why? I don't know. Didn't ask for it), my dropbox was easily accessible with Office applications. NOW, when I click…
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I am unable to copy and paste camera uploads into a picture file on my computer.
I cannot copy and paste camera uploads into a picture file on my computer. I used to take my camera uploads and put them in picture files to save space on my iPhone and organize my photos. Now, I cannot copy multiple pictures and paste them, there is no option. They only allow me to move them into a different Dropbox file.
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Camera Upload Not Syncing New Photos on Iphone
I have Dropbox installed on my computer, and when I plug in my phone I get the message, "No new images or videos were found on Ashley's iPhone" when in fact there are lots of new images and videos for Dropbox to add to my Camera Upload folder. All my settings are correct on my computer to take the files from my phone and…
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The Dropbox desktop app on my computer is giving me an error when I try to sign in
Hello, For some reason, I cannot sign into the Dropbox app on the computer anymore. At first, I was having problems with syncing. It kept saying that I was not connected to the internet. So I uninstalled and reinstalled it. I also changed Proxy Setting to "No Proxy" as I heard it may fix the problem. Now, when I try to…
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Backup, sync, external drives and local backup
Hi. I want help to see if I'm doing the right thing here. Maybe I'm being dumb and you have a better idea for my problem. * My computer has 500GB of space. * I work on my projects locally and save them in an external drive (4TB) when finished (I have a backup of the external drive in another building). * Every day I sync…
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Beta Build 184.3.6534
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…
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Dropbox not syncing file unless I refresh folder
Hi Folks, My problem is to do with syncing. I have an outbuilding with four large freezers, the temperatures are monitored via a data logger that writes every hour to a .txt file kept in my Dropbox folder. The idea is that I can view those temperatures remotely on my phone. My problem is that Dropbox doesn't notice that…
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Backup entire Dropbox folder to cloud backup service
I have stopped using my local hard drive to store my files and instead upload everything to Dropbox. Realizing the risk this presents, I'd like to create an automatic backup system as a precautionary measure and want to find out if there are any cloud backup services (e.g., Backblaze, etc.) that will synch with my Dropbox…
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Cannot install Dropbox with Windows 11
Dropbox was installed before the upgrade to Windows 11. It has run completely fine but with the recent update to dropbox I was told I needed to update to the latest version in order to continue using Dropbox. However, despite my attempts to install the update it never starts. I have since completely uninstalled Dropbox and…
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I thought that my Dropbox account was closed for inactivity
May Dropbox account was used on cell phone in 2015 to save photos. After this, I used my IMAC only to check Dropbox activity about twice per year when I got their emails. By 2018, I was assured by Dropbox Support that my account would auto-close for inactivity, as I wished. I kept getting email warnings: "your Dropbox will…
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Cannot install app on Windows 11
I cannot install the Dropbox app on my new Windows 11 machine. The regular install file didn't work so I tried using the full install file (Dropbox 173.4.6706 Offline Installer.x86.exe); when that gave me the message "The installer did not complete. Installation has been aborted" I turned off Microsoft Defender Firewall,…
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Can't disable downloads on a shared link
Hello! I wanted to ask i've been trying to change settings for a share link iv'e created so who ever gets this link won't be able to download the file, but the setting won't allow me to change it - The download section is disabled and I can't change it. Here's a photo of it: I'm adding a photo to show you. Please help me,…
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Sign in doesn't work in the app.
I had to reinstall Windows 11. Thus also Dropbox. Clicks on the icon on the taskbar brings up "Sign in". Pressing the icon, but nothing happens. I have access Dropbox via the website ig that matter.
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Moving Dropbox folders via Explorer gets stuck and never makes progress, but works on Dropbox web
Greetings, We have a Dropbox Business account, tons of free space, on an enterprise domain, and my CFO is unable to do simple tasks such as moving (copy/paste) a folder within Dropbox (via Explorer) into another folder inside Dropbox. The folder is about 300 MB and should take seconds on our Fiber/Gigabit LAN, but instead…
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Completely uninstall dropbox
Why when I uninstall dropbox it is still there?? It comes out of my programs and the App disappears when I press uninstall, but when I type in dropbox my folders and everything still comes up. I want it all to be gone so I can start a brand new one. I had some sharing problems with the old one. Please help, I am so…
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Sync copy of file to two folders (one shared, one not) within single Dropbox folder
Can I sync a file between two different subfolders in the same Dropbox folder on the same computer? (Want all files in my unshared folders but synced copies of some of the same files also in a shared folder that syncs whenever file saved.)
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How to permanently stop the auto-backup of USB connected temp drives (W7)
How can I permanently configure DropBox to NOT try and backup every single USB drive I connect to the computer and thus depositing its little .dropbox.device file into the root folder without permission? I've been right through all the settings of the desktray application and there appears to be no conventional way of…
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Unable to stop popup asking me to back up thumb drives
Whenever I plug in a USB thumb drive to my PC, Dropbox asks me if I want to back it up. I NEVER want to back it up. The instructions I found said to go to my settings and select the BACKUP tab, which I so far have been unable to find. The Settings tabs consist of General, Plan, Security, Notifications (which does not…