Desktop

Dropbox Backup Won't Back Up Encrypted APFS External Drives
I finally found the Dropbox FAQ that explains why I've never been able to use the new Dropbox Backup program on my external drives: "Note: Encrypted APFS drives aren't supported." Apple recommends encrypting external drives that contain any personal information, and that's obviously for a good reason. Does Dropbox intend…
Not enough space but the app says otherwise.
I've create my account a really long time ago and at that point I've received this amount of space. The app still displays this amount of space, but at the same time it tells me that I don't have enough space and I should upgrade becaseu files would not sync. Should I just assume that this is a bug because it did not take…
Dropbox client lacks ability to sync folders to specific directories.
I'm hoping to switch cloud platforms this year and was considering a number of options. I am currently exploring Dropbox, but I am somewhat shocked by the desktop syncing client lacking such basic functionality. It gives me the option to sync only to a single Dropbox folder. Traditionally, in every other cloud service I…
Can I make files online only on one laptop, but available offline on another one?
My new backup laptop (Windows 10) has a tiny hard drive. Even after making several Dropbox folders online only, I still can't get Dropbox to finish syncing. And I want the files available offline on my main laptop (also Windows 10), where I need mp3 music files to be run in synch with karaoke (document) files with no…
Dropbox not syncing certain files
For the past few days, dropbox has not synced a few specific files on my mac. I get this when I check the status in menu bar I've cleared cache, fixed permissions, and run check disk on my mac drive and no luck. Thoughts?
Dropbox couldn't set up the folder
I'm trying to restore a back-up of one of the folders from my old laptop, onto my new laptop. However, I get this message that Dropbox couldn't set up the folder: "Move folder back to its default location, then try again." The username of this new Windows 11 account is different to the username on the old Windows 10…
Unable to open files stored in the cloud from desktop.
Hi all, I am experiencing an issue where items stored online are inaccessible. When opening from the local Dropbox folder on my system, the file errors out, suggesting it is corrupt or incomplete. If the file is stored locally, it opens as expected. When I change all items to be Offline-Only, those same files can be…
Dropbox keeps saying, Downloading 67 files...
Hi, There's a similar topic, but nothing there works for me. Holding Space doesn't reveal any hidden buttons. I had files owned by root, but I changed the owner to my user (uid 1000) on the "source" laptop, and the problem persists (my uid on both laptops is 1000). There are not many files with spaces, and those that have…
Dropbox "folder" on computer, how does it work?
Not sure about the category. I have files in many folders on my computer. I want to use Dropbox as a Cloud, for storage only, occasionally for sending a video file to someone (which I've done). The free service is limiting in amount of files I can upload, so I'm thinking of purchasing a 2 or 3 TB account. 1) As you know,…
Links in Excel
Hi I have created an excel file in desktop app and uploaded into Dropbox. I also have pdf files that I have uploaded also. I want to create links from the spreadsheet to the pdfs. I opened the spreadsheet in excel for the web and created the links. All looks fine but i can only open the links if the sheet is in edit mode…
New Mac won't synchronize after transferring all files and apps from old computer
Hello, I purchased a new Mac. This one has the same storage capacity as my previous one. I transferred all my files and applications from one Mac to the other. I connected my new Mac to Dropbox but it doesn't work: - I can't open files from my Dropbox - I can't preview images on my Bridge applications - I managed to open…
Error message 0xc000007b upon installation.
I can't get the app to install on my laptop. I keep getting the error message 0xc000007b and nothing suggested seems to work. Am I destined to not have this app on my laptop? Stacy
Dropbox Files Take Up Hard Drive Space
My laptop keeps showing me that my Dropbox files are taking up space on my hard drive. I am certain they are syncing and on the cloud. How do I resolve this? Thanks.
Cannot See files in my Desktop folder but can see them online
Hello all, thank you for accepting me into the community and thank you again for taking a look at this problem and helping me with it. My dropbox had been working fine and i never had issues. But two week ago i fixed my laptop and then this issue happened. i can see them on my online dropbox but i can't find them on my…
Dropbox not importing photos over wired connection between iPhone and MacBook
I have this issue every time my wife or I get a new phone. Dropbox upload over cellular or WiFi works fine, but it is slow. Here is my setup: iPhone 14Pro: Dropbox Version 316.2 (updated Feb 15, 2023); iOS 16.2 * Dropbox App: Personal tab > Camera Uploads > Off * iPhone Settings > Dropbox > Photos (set to All Photos) *…
Couldn't Start Dropbox
This is usually because of a permissions error. etc I moved the sync directory to my 😧 drive for info I suspect the dropbox_path might be the problem Text File bn.BUILD_KEY: Dropbox bn.VERSION: 141.4.3299 bn.constants.WINDOWS_SHELL_EXT_VERSION: 52 bn.is_frozen: True machine_id: 0f7a47a3-475d-470e-a9fe-b9154018bcc4 pid:…
Stable Build 185.4.6054
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Fixed in this update: * Fixed an issue preventing file thumbnails from displaying for some macOS users. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit)…
Update the Dropbox Linux client to have similar features as Windows, MacOS
Why is there no updated Linux client for so long? The software doesn't offer online only options - I have an iMac and a Windows PC which can have adequate storage and can store online only, yet the Linux client has not had an update in a number of years. Is there a reason somewhere, as a paying client it would be really…
Syncing in Windows 11 creates conflicted copies
I have been happily working in Dropbox on a joint project with a colleague for several years now, viewing and editing shared documents. However, since installing Microsoft 11 - and despite having the Dropbox app installed too - I have repeated problems with syncing issues. It regularly creates 'conflict' copies of docs and…
CloudStorage Folder on Mac - Duplicate Dropbox Folders
I have recently updated Dropbox to the latest version (v172.4.7555) whereby the location of my Dropbox folder has moved to the 'CloudStorage' folder within Library on Mac OS (Ventura 13.3.1). For some reason there are now two Dropbox folders within the CloudStorage folder. One of the folders has the blue dropbox icon and…
Files deleted from Lightroom don't to the Bin. They go to a file named "CloudStorge/Dropbox/.Trash"
Hi I have been using Dropbox and Lightroom together for years. In recent weeks and when I delete files from Lightroom they don't go to the Bin. They go to a file named "CloudStorage/Dropbox/.Trash". This is somehow a hidden folder that I have managed to find via CleanMy Mac software. However, when I delete files from…
Downgraded my account, what happened to my files?
I'm afraid that since I didn't upgrade my subscription, ALL of my files have been deleted. My dropbox is shows zero files on my computer as well as online however showing that I am over in storage at the same time. Can someone clarify how I get my files back? Am I forced to upgrade or renew my subscription to get them…
Dropbox library error
Hi everyone! I found this after I tried to disable Dropbox typing in C:\Program Files (x86)\Dropbox\client\Dropbox.exe.log and got an error message on desktop to check this file after starting my computer and do not understand what came up on Notepad? Traceback (most recent call last): File "dropbox", line 2, in <module>…
Synchronize the desktop in Windows, for example a PC in Rome and a PC in Milan
Sincronizzare il desktop in windows esempio un Pc a Roma e un Pc a Milano -------------- Synchronize the desktop in Windows, for example a PC in Rome and a PC in Milan
Editing an audio file
Is there a way to crop an audio file or edit in Dropbox?
How do I stop the desktop app?
I want to close Dropbox. Just stopping the sync does not solve my problem. And I don't want to uninstall it. Do I have to close it via End Task in Task Manager?
Moving drop box folder from C to D drive can affect my colleagues PC syncing with the same account?
In our office, we are using an exact account of Dropbox for the sales team and they are syncing all the data automatically. One of the colleague's PC drive C got full. So if I move the syncing location just for his PC, will it affect the location, and syncing for either colleague's PC?
Syncing is stuck on my Linux devices, what can I do?
It seems I have the same problem as mentioned in above posts. I am running Dropbox on a pc and laptop, both having Linux-Lubuntu as the os. After a "one time update" on both systems, Dropbox is stuck indexing/uploading/downloading a small number of files. In addition, I noticed that when I rename a file on my hard disk,…
The ignore folder feature is not working.
I can confirm that I'm seeing the same behavior that @cabreu described: ignored folders don't get synced BUT the dropbox app continues to monitor them anyway and performs some level of processing whenever files are added/removed/edited from inside ignored folders 😩 Unfortunately this all but defeats the purpose of an…
Beta Build 185.3.6023
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux…

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